Who Uses This Software?

MyGov provides web-based software to government agencies (city, town, and county) looking for solutions in community development, public works, and business administration.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • MyGov
  • www.mygov.us
  • Founded 2002
  • United States

About Request Manager

Most agencies struggle with connecting with individuals in their community which leads to disengagement and frustration. The module includes features like photo upload, public portal, report generator, alerts and notices, knowledge manager, integration, and mobile availability. The module will help you to automate systems, collect data, control processes, connect people, enforce regulations, and analyze data.


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Request Manager Features

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management

Request Manager Reviews


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