# Watermelon Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Watermelon Software - reviews, pricing plans, popular comparisons to other Help Desk products and more. Source: https://www.capterra.com/p/184195/Watermelon --- # Watermelon Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Watermelon ## What is Watermelon? Watermelon helps customer-facing teams automate and scale conversations using AI Agents, without losing control or personal touch. AI Agents handle repetitive questions, guide users, and take actions based on trusted sources such as websites, documents, and internal knowledge. When needed, conversations are seamlessly handed over to human agents, including full context and history. Teams work from a shared inbox where AI and human conversations come together in one place. Built-in analytics provide insight into performance, resolution rates, and conversation outcomes. With native integrations, Watermelon connects easily to existing tools and systems, enabling smooth workflows and data exchange. Watermelon is designed for teams that want practical AI: fast to set up, transparent in behavior, and flexible enough to fit real customer processes. ## What is Watermelon used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Customer Service](https://www.capterra.com/customer-service-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Watermelon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://watermelon.co/en/&name=Watermelon) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Watermelon 4.6 (15) VS. [4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.6 (1,760) Value For Money 4.6 (15) Value For Money 4.6 (1,511) Customer Service 4.8 (15) Customer Service 4.7 (1,530) ## Watermelon alternatives [4.7 (28)](https://www.capterra.com/p/10031687/Text-App/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) [4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187541/Tiledesk/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data File Sharing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Knowledge Base Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Mobile Access 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-time Consumer-facing Chat 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Transcripts/Chat History 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Watermelon 92 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Uses AI to condense large amounts of text, audio, or video data into a coherent form Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more For the intention to be used by developers Use AI to generate content in the form of text, images, videos, etc. Organize, prioritize, and manage incoming communications Helps understand a user's intentions/actions Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Templated responses for responding quickly to recurring support requests Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English Form to collect visitor contact information when live chat isn't available Send personal messages to clients or attendees A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Engage in direct, instant messaging with consumers Send and receive messages in real-time via an online communication channel Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Set and monitor service level agreements to ensure timely response and resolution Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Train your system to interpret and transcribe voice messages Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Automatically handle routine, repetitive tasks and processes without the need for manual intervention Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (15) 4.1 Based on 15 reviews ## Pricing Value for money 4.6 (15) Free Version [View pricing plan details](https://www.capterra.com/p/184195/Watermelon/pricing/) Free €0.00 It includes: - 50 conversations /mo - Build and test AI Agent - Website scraping & file upload - Website widget & live chat - Agent inbox Starter €99.00 Flat Rate,Per Month It includes: - 250 conversations /mo - AI Actions - XML connection - WhatsApp & Instagram DM - Basic analytics Advanced €199.00 Flat Rate,Per Month It includes: - 500 conversations /mo - Advanced AI models - Web visitor tracking - AI Search - API access & webhooks - Advanced analytics Business €399.00 Flat Rate,Per Month It includes: - 1.000 conversations /mo - Teams & role-based access - Remove Watermelon branding - Compliance features (GDPR deletion, exports) - Automatically sync your AI Agent data Value for money 4.6 (15) 4.6 Based on 15 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Messenger](https://www.capterra.com/p/224532/Messenger/)[ WhatsApp Business API](https://www.capterra.com/p/10025303/WhatsApp-Business-API/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (15) 4.8 Based on 15 reviews ## User reviews Overall rating 4.6 Based on 15 reviews Filter by rating 5(10) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LD Lisa d. Oprichter Human Resources ### "Super makkelijk in gebruik en aardige medewerkers " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 Pros Gemakkelijk in 1 overview alle chats met mijn klanten. Ik kan makkelijk alle kanalen in Watermelon doorzetten. Hierdoor krijgen mijn klanten altijd snel een antwoord en bespaar ik enorm veel tijd voor mijn andere werkzaamheden! Doordat ik een chatbot hebt ingeschakeld (welke makkelijk in te stellen was), krijgen mijn klanten altijd antwoord, ook als ik er even niet ben! Cons De mobiele app kan wel beter, maar ze hebben al aangegeven dit binnenkort aan te pakken. Alternatives considered [Intercom](https://www.capterra.com/p/134347/Intercom/) Reasons for choosing Watermelon Watermelon is gebruiksvriendelijker en veel goedkoper! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Pieter v. Customer Service Manager Design ### "Watermelon: Een gebruiksvriendelijk chatbot platform voor uitstekende service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2023 Ik heb Watermelon gebruikt als chatbot platform voor customer service en ik ben erg tevreden met de software. Het is gemakkelijk te gebruiken en heeft een gebruiksvriendelijke interface. De chatbots zijn ook gemakkelijk te configureren en aan te passen aan de behoeften van het bedrijf.Een van de dingen die ik het meest waardeer aan Watermelon is hoe gemakkelijk het is om chatbots te integreren met andere tools en systemen. Dit maakt het een geweldige keuze voor bedrijven die al bestaande systemen hebben en op zoek zijn naar een manier om de customer service te verbeteren.Ik heb ook positieve feedback gekregen van klanten over de chatbots van Watermelon. Ze vonden ze gemakkelijk te gebruiken en snel te helpen, wat leidde tot een verbeterde klanttevredenheid.In het algemeen raden we Watermelon aan als chatbot platform voor customer service. Het is gebruiksvriendelijk, gemakkelijk te integreren en heeft geholpen om de klanttevredenheid te verhogen. Pros Watermelon is een gebruiksvriendelijk chatbot platform dat gemakkelijk te integreren is met andere tools en systemen. Het heeft geholpen om de klanttevredenheid te verhogen en klanten vonden de chatbot gemakkelijk te gebruiken en worden er snel door geholpen. Het is een uitstekende keuze voor bedrijven die op zoek zijn naar een manier om de customer service te verbeteren. Cons Tot nu toe heb ik geen nadelen kunnen ontdekken, de verdere ontwikkeling van het product gaat snel vooruit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Cynthia S. Owner Arts and Crafts ### "A very good deal." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 22, 2021 Getting to contact customers is so important to everyone Pros Interacting with my customer base. It's so nice to be able to get to know the client better. I can address issues in real time. Cons Sometime there is a leg in communication. It's important to be able to understand the customers needs in real time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG mayar g. content creator Media Production ### "Excellent software to take your customer service to the next level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 19, 2021 Watermelon takes our customer service to the next level. The customer gets an extra communication option with our organization. The Watermelon software ensures that our goal (preventing unnecessary customer contact) is largely achieved. In addition, a customer success manager at Watermelon ensures that this goal is actually achieved. In short, a user-friendly platform run by employees with a talent for customer treatment and service provision! Pros The software has a very high degree of user-friendliness, both during implementation and in daily use after implementation. The associated implementation consultant, training academy and excellent customer service make Watermelon a good choice for our organization. Cons Very occasionally small bugs arise in the software. However, these bugs are very minor and are always addressed and resolved quickly. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gino S. Verzekeringsadviseur Insurance ### "Sinds kort een gebruiker van Watermelon maar zeer tevreden. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2020 Ikzelf heb één keer gebruik gemaakt van de service omdat iets niet juist ging. Werd direct geholpen en het probleem was opgelost. Pros De software is gebruiksvriendelijk en overzichtelijk. Ook is het makkelijk om de chatbot aan te passen bij andere vragen. Cons Voor zover ik met Watermelon werk heb ik nog geen nadelen ontdekt in het gebruik van de software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 9, 2020 Dankjewel Gino voor de mooie review, goed om te horen dat je direct geholpen werd door een van mijn collega's. Max B. Business Consultant Logistics and Supply Chain ### "Uitstekende software om je klantenservice naar een hoger niveau te tillen!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2020 Watermelon tilt onze klantenservice naar een hoger niveau. De klant krijgt een extra communicatieoptie met onze organisatie. De software van Watermelon zorgt ervoor dat ons doel (het voorkomen van onnodig klantcontact) grotendeels wordt bereikt. Daarbij ziet een customer succes manager bij Watermelon erop toe dat dit doel daadwerkelijk behaald wordt. Kortom, een gebruiksvriendelijk platform gerund door medewerkers met een talent voor klantbehandeling en serviceverlening! Pros De software heeft een zeer hoge mate van gebruiksvriendelijkheid, zowel tijdens de implementatie als in het dagelijks gebruik na de implementatie. De bijbehorende implementatieconsultant, training academy en uitstekende klantenservice maken Watermelon een goede keuze voor onze organisatie. Cons Heel af en toe ontstaan er kleine bugs in de software. Deze bugs zijn echter zeer klein en worden altijd binnen snelle termijn behandeld en opgelost. Reasons for choosing Watermelon Watermelon is een jonge, innovatieve onderneming. De organisatie luistert naar ideeën van haar klanten en probeert altijd het belang van de klant voorop te stellen. Daarbij geven ze veel transparantie rondom wijzigingen en productontwikkeling waar zij mee bezig zijn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EO Erhan O. Online marketeer Marketing and Advertising ### "Kind kan de was doen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2020 Helemaal top! Gebruiksvriendelijk, top klantenservice en top customer succes manager! Pros Het gemak waarmee je een chatbot op kunt zetten is ongekend. Een leek kan dit binnen een kwartier leren en zelf een chatbot opzetten die goed in elkaar zit. Alles spreekt voor zich! Gedurende de beginperiode wordt je hierin meegenomen door iemand van Watermelon die je alle ins en outs laat zien en hoe alles werkt. Vervolgens ga je zelf aan de slag met de chatbot en als je vragen hebt staan ze altijd voor je klaar. Cons Paar kleine dingetjes zoals het wijzigen van de antwoorden van meerkeuzevragen nadat je deze hebt toegevoegd. Je moet dan eerst alle eerstvolgende vragen verwijderen om de vorige vraag aan te passen. Dit is echter al aangegeven en zijn ze bij Watermelon mee bezig. Alternatives considered [Spotler Chat+](https://www.capterra.com/p/189061/Spotler-AIgent/) [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reasons for choosing Watermelon Gevoel was meteen goed en past het beste bij Leadrs! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Marcel d. Eigenaar Retail ### "Uitstekend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2020 We zijn straks minder tijd kwijt met onze klantenservice Pros Heel gemakkelijk in gebruik en ben goed ondersteund vanuit Watermelon Cons Geen nadelen gevonden, er wordt nog wel continue verbeteringen doorgevoerd aan de software en wordt dus steeds beter. Reasons for choosing Watermelon Nederlands bedrijf Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Amjad A. Senior Application Manager Education Management ### "Dynamic chat efficiency" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2020 My overal experience is good. The Customer success manager is always clear in his explanation and also helps me to continue developing. Innovation is a great thing! Pros We are pleasantly surprised with the efficiency of the chatbot and mismatches. This way we get to know our customers and we make our chatbot more spontaneous. Cons I cannot search/filter in the chatbot conversations. I have a pile of conversations from the chatbot but i have to scroll endlessly to get to specific conversations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IL Inge L. Specialist online dienstverlening en participatie Civic & Social Organization ### "Snel en gemakkelijk aan de slag" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2020 Prettige samenwerking. Pros Je hebt geen ingewikkelde gebruikerstraining nodig om met Watermelon te kunnen werken. Cons Nog niet alles wat we graag wilden is nu mogelijk. Gelukkig gaat de doorontwikkeling heel snel. Reasons for choosing Watermelon Vanwege het eenvoudige product, dat het snel te gebruiken is en dat het niet duur is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/184195/Watermelon/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)