# Tapestry Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tapestry the right Student Engagement Platform solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184196/Tapestry/reviews

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Tapestry

4.2 (18)

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Last updated April 22nd, 2026

# Reviews of Tapestry

Ease of use

4.1

Customer Service

4.0

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VT

Vicky T.  
Year R Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "Saves a lot of time"

April 1, 2019

4.0

I have really enjoyed using it, I used to have blisters from printing cutting and gluing photos into learning journals so it has been really helpful for me. Parents also really like being able to find out what their children have been up to - especially when they come home saying they did nothing all day!!

Pros

Easy to upload photos and add captions for assessment of a child as well as to share the moment with their family. It is user friendly, easy to set up, saves a lot of money in terms of not needing to print photos to stick into learning journals.

Cons

It would be really helpful to have a couple of extra features: - we have three classes so when selecting a child for an observation I have 90 children to scroll through, some way of separating them by class to make it quicker to find them would be very helpful. For now the photos we upload have a different colour background depending on what class they are in which helps. -it would be great to be able to upload an observation for a group of children e.g. 6 who all did a number activity but for it to show up as a separate observation for each of them. Then I could go into some and add extra comments where necessary but would not have to repeat the process of adding the same title to each, same assessment to each and same initial activity description. I dont want them to all be in one group observation as different children may have said/done different things during the activity so I want it to be personal to them. -I think it would be great to have a version of the app for the children to use. they could then select their class and then find their own picture to select themselves. they could then take a photo of whatever they have done/made which they are proud of and then use the mic to record a little caption so they could say what they have done. As teachers/TA's we could then add on the assessment later. I think this would be great for Year R children and would love to use it with my class.

Review Source

Response from The Foundation Stage Forum

March 6, 2020

Thank you for your review Vicky. We're all so pleased to hear you're getting on well with it, and especially that it's saved you from blisters! I thought you might like to know that we do actually have a way to set up groups (the 'Manage Groups' section of the control panel) and you can make a group observation and split it up so each child has their own version. If you email customer.service@eyfs.info we'll be very happy to explain how to do that and answer any other questions you have. Great idea about children being able to login too! Keep your eyes peeled for that being available in the future!

LW

Liam W.  
Management  
Child Day Care Services  
Used the software for: 2+ years

### "Tapestry Software Review"

November 28, 2024

5.0

Tapestry's product has always been reliable. We rarely if ever have technical issues with the software, unlike others that we have used. The software is of good quality and the Tapestry team are helpful and Professional.

Pros

Tapestry's Observation have supported us to record a child's learning and development in an electronic journal. Tapestry's Management system is growing and the development progress is great. Tapestry are great at communicating when our suggested updates are made.

Cons

Nothing that we do not like about Tapestry, but feel that the software is still growing to meet all needs of childcare settings.

Review Source

Response from The Foundation Stage Forum

December 6, 2024

That is wonderful to hear that you have found Tapestry to be so reliable and that you've been able to move across to use our management system. Thank you for taking the time to write your review.

VR

Verified Reviewer  
ceo  
Online Media  
Used the software for: 1-2 years

### "Parent says MASSIVE NO!!!"

October 4, 2025

1.0

0/10 Need to be replaced at the government/OFSTED level who know what a parent actually wants. What is your \[sensitive content hidden\] doing?

Pros

Nothing, its from the 1970's Awful UX/UI/Password, and don't even get me started on the poor customer service!! (\[sensitive content hidden\], as it's called).

Cons

Tech, sign in process, the APP!!!! Cr&&PPP!!!! Very likely no due dillegnce, no sprints, tech mapped, wireframe prcess with severe lack of technical focus group, market testing and REAL WORLD APPLICATION!!

Review Source

lB

louise B.  
HSLW  
Education Management  
Used the software for: 2+ years

### "Amazing customer service"

November 28, 2024

5.0

I contacted Tapestry recently on behalf of a family, they went above and beyond for us and we cannot thank the team enough

Pros

They have gone above and beyond. They made our request easy to complete.

Cons

None. We were extremely happy with the product and communication

Review Source

Response from The Foundation Stage Forum

December 6, 2024

That is wonderful to hear. We're so glad you had such a positive experience with our support team! Thank you for taking the time to review Tapestry.

ST

Sandra T.  
Preschool Leader  
Child Day Care Services  
Used the software for: 1-2 years

### "We loved Tapestry "

August 6, 2024

5.0

Tapestry has been amazing for our Preschool and has been loved by staff (they call it a game changer) and very much appreciated by parents too.

Pros

Ease of use Ability to record holistic, developmentally appropriate observations The variety of developmental flags available including characteristics of effective learning Communication with parents

Cons

Nothing negative comes to mind at the moment

Review Source

Response from The Foundation Stage Forum

August 13, 2024

Thank you so much for taking the time to review Tapestry. We're so glad to hear that you find Tapestry helpful and that staff and parents enjoy using it!

MD

Marie D.  
Office Administrtor  
Education Management  
Used the software for: 1-2 years

### "Concern, Concern"

November 7, 2024

1.0

In terms of the product I cannot comment but the customer service is shocking. Considering on your website you seem you seem to have a considerable number of staff I am confused why your support is so bad.

Pros

See below

Cons

Customer service

Review Source

Response from The Foundation Stage Forum

November 18, 2024

We do aim to provide the best possible customer service so we're sorry to hear you are dissatisfied. If you can drop us another email for the attention of Emily, our Product Support Manager, she can look into the matter for you.

RE

Rosie E.  
Early years educator  
Primary/Secondary Education  
Used the software for: 2+ years

### "Software for early years "

July 13, 2022

4.0

Generally for observations and tracking it’s very simple to use. The additional features would be better if accessible via the app and therefore we don’t use all of the available features as accessing the website can be a bit of a faff sometimes.

Pros

The app is really useful for creating observations and parents can also use the app to add simple obs from home too. Tracking the EYFS is simple by selecting which statement you want for your obs, tapestry then automatically creates a termly tracking for you.

Cons

Not all the features are available on the app - including the care diary, which has to be accessed by staff and parents via the website. If staff have an account they cannot be listed as a parent as well which causes a problem if your child attends the setting and you need to notify them of an accident etc.

Review Source

Response from The Foundation Stage Forum

July 21, 2022

Thank you very much for taking the time to review Tapestry. We're really pleased that you find the app helpful. We are currently working on adding the Care Diary feature to the app so we hope this will be available to you reasonably soon! I'm afraid it's not possible for a parent and staff member to be saved using the same email address. What most settings do is use separate email addresses for each account. I hope this helps!

AF

Antonella F.  
Early year educator  
Dairy  
Used the software for: 2+ years

### "Tapestry makes my educations life so easy!!!"

July 14, 2022

5.0

Working in relationships with parents is so easy since tapestry!!

Pros

Tapestry is very easy to use, I find it great to communicate with my key parents. They get updated through observations and care diary. And I can also track my key children by going through the observations made by myself and colleagues

Cons

I don’t think that there is something to improve. Me and my school are really happy and we use tapestry since ages.

Review Source

Response from The Foundation Stage Forum

July 21, 2022

Thank you so much for your wonderful review! We are so glad to hear you find Tapestry easy to use and it helps you with parental communication.

AV

Anilu V.  
Early Years Educator and SEN Coordinator  
Education Management  
Used the software for: 2+ years

### "Very useful tool for a Preschool!"

July 6, 2022

5.0

Pros

It is wonderful to share the day to day of each child at preschool. What they eat, accidents, toilet, nap, etc (including pictures and videos!). Definitely a great platform up to date and according to what the EYFS. It is great to be able to interact with parents and carers through "likes" on comments and observations.

Cons

The mobile app does not have all the functions that the desktop would have. Downloading pictures take a long time as you need to click on one by one. When writing the meals that a group of children have had during the day, if you take too long before submitting the form (around 30 min) the webpage logs you out and you need to start from the very beginning.

Review Source

Response from The Foundation Stage Forum

July 25, 2022

Thank you for taking the time to review Tapestry. We're really glad to hear you find it useful. We are currently working on adding more functionality (e.g. the Care Diary) to the app, so we hope you will find this helpful! Instead of downloading photos individually, you may find it easier to export children's journals and/or photos in bulk. You can find tutorials on how to do these things in this section of our tutorials page: https://eyfs.info/forums/topic/46927-full-contents-page/#end\_of\_year. How quickly the web page loads will depend on the speed of your internet connection so if you are finding this slow, I would recommend speaking to your internet provider. We hope this helps!

VR

Verified Reviewer  
CCPO  
E-Learning  
Used the software for: 2+ years

### "Great way to connect with your child"

April 30, 2020

5.0

Staying connected with my son. Tracking his progress. Reinforcing what he does at nursery at home. Reading practitioner comments makes me feel good. I know the staff and other parents love it too and whenever I mention it to someone in a social setting they smile and say they use it too.

Pros

Super easy to use. Just downloaded the intuitive app, entered password details and I was able to stay connected to my son while he was at nursery. Watching videos, tracking his progress. Spoke to nursery staff and they love it too as it saves them time which they can focus on the children.

Cons

Nothing comes to mind. I think the product fits a real need.

Review Source

AF

Alice F.  
Childminding Assistant  
Education Management  
Used the software for: 6-12 months

### "Out of date "

October 4, 2023

3.0

I find this app to be out of date and have had greater success, both from a professional point of view and a parent, using other paid-for apps.

Pros

Tapestry is a good platform to manage the progress and development of a group of children And to keep parents up-to-date on daily activity

Cons

The EYFS has not been updated to the new version. Also the functionality is hugely limited when using the app instead of the desktop version.

Review Source

Response from The Foundation Stage Forum

October 9, 2023

We're sorry to hear you found Tapestry to be outdated. We added the new EYFS to Tapestry at the end of 2020 through our 'Flags' system. If you are interested you can find more information about this here: https://tapestry.info/features/eyfs-2021.html. The app was originally designed to be a pared-down version of Tapestry, to make uploading observations as quick and easy as possible. However, we do understand our customers would like to be able to access all features within the app so we have been working on adding more functionality to the apps. So far we have added the ability to view Memos, Reflections and Activities on both apps. We have also added the Care Diary and Online Register features to the Android app and we are hoping to soon release an update to the iOS which will include both of these features.

VS

Vanessa S.  
Team Manager  
Education Management  
Used the software for: 2+ years

### "Great platform for early years"

August 9, 2022

4.0

Pros

You can use it not just for communicating the day to day of children with parents but also documentation for planning, logging accident forms, tracking EYFS and other options.

Cons

Sometimes the app takes a long time to log in and I have experienced some moments when the server is down.

Review Source

Response from The Foundation Stage Forum

August 22, 2022

Hi, Thanks for taking the time to review to Tapestry! We're so glad to hear you find many of the functions available helpful. If you ever experience any issues with Tapestry, such as the app taking a long time to login, please do get in touch with us by emailing customer.service@eyfs.info and we can investigate for you. :)

AS

Abi S.  
Art teacher  
Education Management  
Used the software for: 2+ years

### "Multi tasking tool"

July 22, 2022

5.0

Helped to share ideas quickly and efficiently across school. And to keep track of progress of children and team.

Pros

Can upload information in different ways that illustrates and gives colour to moments and processes that would be difficult on another platform. Also easy to use.

Cons

Would be helpful to label photos to give context and put them in order

Review Source

Response from The Foundation Stage Forum

August 2, 2022

Thank you so much for taking the time to review Tapestry, we're so glad to hear you find it easy to use! In terms of being able to label photos, would you mind contacting us by emailing customer.service@eyfs.info so we could ask you a few more questions about this?

SD

Sarah D.  
Early Years Lead  
Education Management  
Used the software for: 2+ years

### "Observing and Assessing Using Tapestry"

March 31, 2019

5.0

Using Tapestry allows me as the Early Years Lead to have an overview on my preschool team, as well as allowing our headteacher to access management reporting and all for a very reasonable cost.

Pros

I like how easy it is to use day to day when observing children and tracking their attainment. I use the speaking option to capture an observation as well as typing the narrative in. I think the software works well to interact with parents allowing them to share their child's learning journey as well as upload their own activities and observations.

Cons

There are a whole host of tracking reports and it can take some time to get your head around each one. However, when I have used their help service, I have always had a prompt response which resolved any queries I had.

Review Source

Response from The Foundation Stage Forum

March 6, 2020

Thanks for the review Sarah :). That's all really lovely to hear (see)!

JL

Jasmine L.  
Childminder  
Education Management  
Used the software for: I used a free trial

### "It’s good but there are other resources for cheaper! "

June 8, 2023

4.0

Pros

Tapestry is pretty easy to use, everything is quite clear and easy to understand.

Cons

The price of Tapestry isn’t worth it - there are other apps/websites that can be used that do similar if not the same things as Tapestry and they’re cheaper or even free.

Review Source

Response from The Foundation Stage Forum

June 16, 2023

Thank you for taking the time to review Tapestry, we're glad to hear you found it easy to use. In terms of our pricing, we do try and keep the cost of Tapestry as low as possible. Tapestry was created by Early Years professionals for other Early Years professionals, so we are intimately aware of how tight budgets are. That is why everything is included in the cost of Tapestry, there are no extra charges for specific features and we set no limits on the number of staff, relatives and data that people can add.

sB

sophie B.  
Classroom assistant  
Education Management  
Used the software for: 6-12 months

### "I like it!"

July 13, 2022

5.0

Pros

I love tapestry. It works well and I’d recommend to other people.

Cons

No cons! It works well and I’d definitely recommend.

Review Source

Response from The Foundation Stage Forum

July 21, 2022

That's fantastic to hear! Thank you so much for taking the time to review Tapestry.

TN

Tahmina N.  
Classroom assistant  
Education Management  
Used the software for: 6-12 months

### "Great software"

July 13, 2022

5.0

Pros

It is easy to use with clear functionality.

Cons

There isn’t much that is wrong with the software.

Review Source

Response from The Foundation Stage Forum

July 21, 2022

We really appreciate your lovely review and we're really glad to hear you find Tapestry easy to use!

ST

Suzanne T.  
Senior Biomedical Scientist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent insight to school "

September 8, 2022

5.0

Pros

I loved getting pictures of what the children were upto at school and how what they were doing was integrated into the curriculum. Teachers were able to share resources so that I could support my child’s Lear at home. East contact with the children’s teachers for daily issues/ updates.

Cons

Had no issues in the time I was using the product

Review Source

Response from The Foundation Stage Forum

September 14, 2022

Hi, Thank you for taking the time to review Tapestry! We're so glad to hear you enjoyed using Tapestry and receiving updates from the school. :)

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