# WaiverSign Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WaiverSign the right Waiver solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184198/WaiverSign/reviews --- WaiverSign 4.8 (97) [View alternatives](https://www.capterra.com/p/184198/WaiverSign/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WaiverSign Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SV Seth V IT and Marketing ManagerCosmetics, 11 - 50 employeesUsed the software for: Less than 6 months. “It also feels great to have cut down our paper usage a lot for cost as well as environmental impact.“ May 15, 2024 JM Jeremy M CEOEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “Received emails saying we weren’t paid when we were. “ September 4, 2024 LT Larry T OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I like that customers can scan a QR code to pull up the waiver on their device utilizing their data fill feature to speed up the information collection process when filling out the waiver.“ February 10, 2023 TF Terral F OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “We tried several gym management systems that have waiver features built in, but none of them actually hold up in court because it shows that the customer signed the waiver, but does not store the actual waiver with it.“ November 30, 2020 TR Tyler R Owner / OperatorEntertainment, Self-employedUsed the software for: Less than 6 months. “WaiverSign is an easy way for my customers to digitally sign our escape room waiver by using their smartphones to scan a QR code.“ April 13, 2023 MR Mary R OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I'm confused about paying. “ March 7, 2023 LT Larry T OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I like being able to track all the emails from signups to create a contact list to reach out to customers with updates.“ February 10, 2023 SA SEAN A PresidentEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “Occasionally, we have a customer get to a waiver for an event and they are asked to select an event but, we have none active and they can't select none, so must start over.“ July 30, 2020 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Billie M. Operations Manager Hospitality Used the software for: 6-12 months ### "Great for doing contactless check in" November 23, 2020 5.0 I found WaiverSign when setting our campground up post COVID. We had to ensure we did contactless check in and their system provided an inexpensive quick answer. It has been extremely helpful to us and I have recommended it highly to my colleges. Pros The program allowed us to get signatures on waivers prior to check in so people could go right to their site and not have to stop at the office. It provides excellent data and has been a life saver for us this year. Cons Customization of the information that is required by them such as date of birth. We do not need it, but it requires it when doing a form. Review Source Response from RESMARK Systems December 15, 2021 Thank you for the feedback! Since your review was posted we've resolved your one listed con, DOB is now optional. So thank you for taking the time to review us and let us know. CM Chris M. Owner Sports Used the software for: 6-12 months ### "Exactly what I was looking for" October 4, 2023 5.0 Pros Customizable documents I can send for signature, download whenever needed, and house off-site and securely. Pay as used is a great feature with a very fair base starting price. Cons Frankly, knock on wood, I've yet to find something I need waiversign to do that it does not do. I hope it doesn't follow the industry trend of "hooking" you with great offers and then slowly increasing the price as you go, but for right now it's truly exactly what we needed. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Docusign very expensive and complicated for our simple needs of sending out pre-class waivers to our students. Review Source JM Jeremy M. CEO Entertainment Used the software for: Less than 6 months ### "Needs numerous improvements" September 4, 2024 3.0 It’s been ok. Received emails saying we weren’t paid when we were. Pros The pros about Waiversign is that It can be filled out online. Cons We need to have the option of the layout of the waivers such as font size, formatting of the dates, times, options etc, along with the ability for the customer to attach document such as drivers licenses, or other jpegs or png files. At this point anyone could fill in a “drivers license number” and we would not know if it was legitimate nor be able to compare signatures or have a picture of the person all of which are vital to these forms and ultimately our liability. Review Source RM Rachael M. Founder and Lead Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "LOVE THIS!" May 16, 2024 5.0 FANTASTIC! We use the product daily and clients, instructors and vendors find it easy to use. Pros It is easy to use, manage and implement. Great! Cons There are not really any cons to using this product. It fits our business well and we love it. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Easier and more efficient to use. Does the work for us! Review Source Response from RESMARK Systems May 20, 2024 Rachael, Thank you so much for your review and for being a long term client! We are so happy that we have been able to make your process easier and more efficient! CL Caitlyn L. Office Admin Hospitality Used the software for: Less than 6 months ### "#1 to come back to!" June 21, 2023 5.0 Fantastic! We have appreciated the follow-up and support every step of the way. Pros We have been dragging our feet on making a choice of waiver software we wanted to chose for one of our higher scale properties we manage. WaiverSign ended up being our final choice because of the ease of use and need for signatures for everyone of all ages. Cons I have nothing bad to say about WaiverSign. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing WaiverSign price, ease of signatures for adults involving minors, and the ability to create events Review Source LL Linzie L. Photo Sales Recreational Facilities and Services Used the software for: Less than 6 months ### "Practical" May 3, 2021 4.0 Looks like it will implement well within our operations. Pros I just started using and I am finding it user friendly so far. After a season of fully using I will have more of an input of pros. Although, the search features and use of information seems easy enough to populate what I am looking for. Cons I have not got that far into implementing into daily use with our customers. We just began the new version. Switched from [The Flybook](https://www.capterra.com/p/154169/The-Flybook/) Certain features did not mix within our operations. Review Source Response from RESMARK Systems December 15, 2021 Thank you Linzie! We're so glad to hear WaiverSign has helped your business. AH Ann H. Owner/Instructor Consumer Services Used the software for: Less than 6 months ### "Review from a one man band busines" January 8, 2021 4.0 Makes life easier for me, saves on printing and paper. I can see quickly who has signed the waivers. Pros Product is easy to use and implement. Nothing complicated for the recipient to do when completing the online form. Cons The mandatory requirement to put DOB every time or at all bothered some of my clients Reason for choosing WaiverSign It came highly recommended from someone in the same business using it for the same events I needed it for. Review Source Response from RESMARK Systems December 15, 2021 Thank you Ann! Since your review was posted we've updated our mandatory DOB field to be optional, so hopefully this helps us reach a full 10/10 for you. PW Peter W. Co-organizer Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Happy with WaiverSign" August 6, 2024 5.0 Very happy with everything so far. No complaints. Pros Pretty simple to use, which is important because I’m not a techie. Very happy with the customer support I got in the first 1-2 weeks, it was great. Cons No Cons. Some people (including myself) submitted two identical waivers. I did it because I was figuring out WaverSign, the other people may have had some glitch. It would be nice to be able to delete duplicate waivers from the system, but it’s not a big deal. Review Source BL Brandon L. Vice President Leisure, Travel & Tourism Used the software for: 2+ years ### "The best waiver system out there! LOVE it!" April 16, 2019 5.0 We get more accurate email addresses for our guests (and a lot more of them) with WaiverSign. We get all the participant information generally well in advance of check-in. This allows us to sell more retail in our store since people aren't worried about signing waivers when they get there. We're saving a ton of time not having to re-enter all the participant information into our system. Plus, the system sets up a contact for each participant and you can see the history for each contact, plus overall demographic information, which is really nice. Pros Set up was a breeze. Customer service with WaiverSign is absolutely top notch. Anytime we need help with anything, they are always very friendly and helpful. Pricing is super simple. In eliminating all the printing, handling, organizing, data-entry, and storage from our old paper waivers, we're definitely saving money. And, it's so nice to eliminate the storage! The interface is very easy to use for us and our customers and guests. Signing and looking up signed waivers is really simple. The way that WaiverSign does signing for minors makes it really fast for families to sign all their documents. This is a huge plus! If you work with multiple locations or multiple documents, the system accommodates this really well. For those who don't sign in advance, WaiverSign has a really nice kiosk function. In fact, as I understand it, WaiverSign was just used by the NCAA at the Final Four Event where something like 50,000 people signed waivers in a just a few days. That tells you something about how well the kiosk works! Cons Can't think of anything that WaiverSign doesn't have that we don't need. We've been using the system for a while now and are really happy with it! Review Source Response from RESMARK Systems May 3, 2019 Thanks so much for the kind words, Brandon! We love what your company is doing and are thrilled to have you as a client. Please feel free to reach out anytime if you need anything from our team. You can contact support anytime at help@waiversign.com or by using the little orange livechat widget while logged into your account. Thanks again, -Jeremy Leri K. Content Creator Writing and Editing Used the software for: Less than 6 months ### "WaiverSign is an affordable tool for collecting digital signatures on documents." November 7, 2022 4.0 Pros WaiverSign makes it easy to create, send and sign electronic documents such as waivers, liability forms and other legally binding contracts. It's an easy and affordable system to use. The assistance from customer service is fast and effecient. Cons Some businesses might find the limitations to the number of waivers you can send frustrating - but for my personal use it was sufficient. I also think that if I needed to have a variety of different documents set up and had to go through customer service each time, that might not be the most efficient way. But those are minor compared to the feature you do get with the software. Review Source BM Brenda M. Esthetician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Invest in yourself!" October 29, 2020 5.0 I really like the experience, it’s definitely worth the investment! They also help me advertise that my business is paperless ! Our planet is def worth $10.oo a month ! Pros My favorite part of this subscription is knowing I am actively doing a little something to better our planet. I love the fact that it’s literally what you pay for! I am so happy I haven’t had to print out a single consent form bc my guest are all able to read & sign my consent form as required by law yet its so easy for me! No more keeping large files cabinets/boxes or waiting for them fill it out day of. To top it off , its so freaking easy for my guest to use. Small business owner invest in yourself ! Cons My only difficulty is the editing of the forms. It’s a little time consuming to have to fill the forms every question to see a preview of it while in the editing process. I mainly use it on a mobile phone and an iPad , so maybe its that but its not the worse. Review Source Response from RESMARK Systems December 15, 2021 Thank you for the feedback! So glad WaiverSign has been of great use to your company. We appreciate you bringing to our attention that you're finding the mobile document editor to be a bit tedious, we'll share this feedback with our design team. So thank you. MN Mark N. Group Scoutmaster Civic & Social Organization Used the software for: Less than 6 months ### "Best of Breed Software" September 28, 2019 5.0 WaiverSign has enabled us to move 95% of all our waivers to an online system, which has dramatically increased the ease of dealing with them. Pros Of all the solutions I tried, WaiverSign was, by a wide margin, the easiest to use, both from a setup standpoint and for our users. The price is an excellent value and the customer service team is top notch. Cons Despite my best efforts I couldn't ever get the API to work properly, meaning I couldn't integrate it as tightly as I'd have desired with the rest of our registration system. I also wish there was better ways to output in a spreadsheet the optional questions that are asked in the waiver process. Both are minor quibbles, however. Alternatives considered [WaiverForever](https://www.capterra.com/p/176524/WaiverForever/)[SignRequest](https://www.capterra.com/p/147528/SignRequest/) Reason for choosing WaiverSign Better interface, better pricing. Review Source Response from RESMARK Systems October 9, 2019 Hey Mark! Glad to hear you've had a great experience with WaiverSign so far. Sorry to hear you've run into troubles working with our API. At this time the API is in beta (as of October 2019), so bugs and issues are unfortunately something that are likely to come up, so we don't advertise the API on our website. Our primary focus for WaiverSign has been on the front-end user experience that the majority of our clients use everyday, which it sounds like all of that has worked great for you! In the future our API will no longer be in beta and you can count on it having the same ease and reliability you've come to expect from the rest of our app. Thanks again for the review. -Jeremy LT Lsia T. Manager Recreational Facilities and Services Used the software for: 2+ years ### "Waiver Sign" June 17, 2019 5.0 Pros I love the integration with the reservation system. It doesn't add an extra step to the reservation process. Cons There have been a few glitches here and there but nothing you can't overcome. Review Source Response from RESMARK Systems June 19, 2019 Thank you for the feedback Lisa! We're glad things have been working out for your team. Please let us know if and when you run into any issues, that's definitely something we'll want to tackle ASAP if and when those come up. -Jeremy LK Leslie K. Manager Recreational Facilities and Services Used the software for: 1-2 years ### "WaiverSign - the solution we didn't know we needed! " April 17, 2019 5.0 Signup, setup, and ease of use were flawless. Can't imagine improving on a system that works so well. Pros Saves an unbelievable amount of time. Simple to set up, saves countless hours, and no paper! Cons Nothing. We have been happy with all of the features, the pricing is great, and the customer service available. Review Source Response from RESMARK Systems May 3, 2019 Hi Leslie! Thanks so much for showing WaiverSign some love on Capterra. We're proud to have Canyon Rim Adventures as a client and we're thrilled you're happy with our software and support. If you ever need anything or have feedback, please don't hesitate to reach out to us! -Jeremy RE Rita E. General Manager Entertainment Used the software for: 6-12 months ### "Waivers made Easy" May 9, 2019 5.0 Simplex Sportszone is a facility that uses real sports equipment for play on our Simulators, we required waivers as a requirement from our insurance company. Waiver sign was the product when we did our research that fit perfect with our needs. Pros Waiver Sign is easy to use and when a wavier is needed it is done all electronically and we receive it in a matter of seconds. The set up was quick and done professionally and any questions or concerns were addressed right away. Cons There really isn't anything I don't like. Review Source Response from RESMARK Systems May 10, 2019 Thank you for the review Rita! It's great to hear we've met all of your expectations. If you ever need anything, please let us know using the orange chat icon at the bottom right of WaiverSign. -Jeremy CG Chris G. Special Project Entertainment Used the software for: 6-12 months ### "I likes me some e-waivers" September 10, 2021 5.0 This has saved us time, paper, hassle, storage and whatever else you can imagine with paper documents. Pros What we really like about WaiverSign is that a customer can sign using our in-house tablet or their own personal smart phone — or even at home. Cons We would prefer to be able to eliminate duplicates from the accumulated database. We run tests using the same persona and all of those "test" submissions are part of the official record. Review Source Response from RESMARK Systems December 15, 2021 Thank you for the review! We're glad to hear WaiverSign has been helpful for you. MW Max W. Manager Sports Used the software for: 1-2 years ### "Best Support Ever" July 22, 2019 5.0 Pros The ability to create documents on the fly and customization of them and the ability to search for releasees. Cons Not being able to allow a customer to sign multiple forms after filling out one contact information sheet Review Source Response from RESMARK Systems July 30, 2019 Hey Max, thank you for the feedback, glad to hear WaiverSign is working out nicely for you. It is actually possible to have multiple forms signed off of one contact, so I'll reach out to walk you through that. Thank you! - Jeremy RR Robert R. Managing Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Love this platform for my Gym" June 10, 2019 5.0 Cost and simplicity were key for us. This is our first waiver platform and don’t plan on switching. We looked at various gym management platforms that have a built in waiver system, however all of them lock you in. WaiverSign allows us to rip and replace the gym management components we do and don’t want without a significant commitment to one provider. It just works. Simple. Pros Ease of use and support made it easy to get started. They built the first template for me and it’s been a rinse and repeat of the subsequent templates. Cons I had a few cons early on, however my feedback prompted actual change within the overall product. So awesome to help shape the product. Review Source Response from RESMARK Systems June 19, 2019 Thanks so much for the feedback Robert! We're thrilled to hear that WaiverSign has met your needs, and that we were able to fulfill some of your feature requests. -Jeremy JD JODI D. INSIDE SALES Wholesale Used the software for: 1-2 years ### "MAKES SIGNING FORMS MESS FREE " January 6, 2020 5.0 I AM ENJOYING MY EXPERIENCE SO FAR. I WILL BE CONTINUING TO USE THIS SOFTWARE. Pros I LIKE THAT EVERYTHING IS DIGITALLY STORED SO I CAN PRINT COPIES WHEN NEEDED OR I CAN KEEP THEM STORED IN ONE EASY LOCATION Cons TAKES MY CUSTOMERS A FEW TO SCROLL THROUGH EVERYTHING AND SIGN. SOMETIMES THE SMALL PRINT IS HARD FOR THEM TO READ. Review Source Response from RESMARK Systems January 31, 2020 Hey Jodi! We're glad to hear you're enjoying WaiverSign. I'd love to hear more about your feedback regarding small print being hard to read, as this is the first time we've gotten this feedback. I wanted to reach out to you directly, but I'm not seeing your company in our list of clients (unless it's under a different name). Is it possible you may have mixed us up with another waiver company? Please feel free to message your support or sales rep with any additional feedback. Thank you! JJ Jeremy J. Marketing Supervisor Entertainment Used the software for: Less than 6 months ### "User Friendly and Great Support" May 9, 2019 4.0 It has been an overall great experience but with one caveat. Our situation is likely not very common. Pros Service is easy to set up and very user friendly. Cons I would like a custom redirect after user has completed waiver. This would save us a ton of cost as we have multiple waivers on file. We currently have every guest fill out both waivers to cut down the manpower needed to walk over to the waiver station and reload our website every few seconds. Review Source Response from RESMARK Systems May 10, 2019 Hey Jeremy! Thanks for the review. We're glad to see that WaiverSign has been working well for the Country Folks Superstore. I totally agree with you that we need to get a Custom Redirect feature built into WaiverSign, currently this is a popular feature request in our backlog. We'll be sure to let you know when this feature is released. Thank you! - Jeremy (P.S. My colleagues here at WaiverSign were a bit confused to see a review from Jeremy J, as I'm also named Jeremy J!) TR Tyler R. Owner / Operator Entertainment Used the software for: Less than 6 months ### "Great solution for my mobile escape room" April 13, 2023 5.0 Great! Easy to use. Customers don't seem to have any issue using it. Pros WaiverSign is an easy way for my customers to digitally sign our escape room waiver by using their smartphones to scan a QR code. Cons I prefer to have the customers be able to 'sign' their waiver with their finger using their smart phone screen (instead of a generic digital signature) but for the price and ease of use, I'm very happy. Review Source AG Ashleigh G. Office Manager Entertainment Used the software for: 6-12 months ### "Great Software! " August 15, 2021 5.0 Pros Everything is very well laid out and very user friendly! I rarely have to explain how to use the system to our clients. Cons There seems to be a minor issue with people signing and none of their information is saving, but I am not sure if that is an error on their part, or with the actual system. Review Source Response from RESMARK Systems December 15, 2021 Thanks for the review! We're glad WaiverSign has easy for your clients. SA SEAN A. President Entertainment Used the software for: Less than 6 months ### "Saves time and paper" July 30, 2020 4.0 We are happy with our WaiverSign experience thus far. We would love to explore Resmark's scheduling app however, it seems a little overpriced compared to our current solution. Pros WaiverSign provides an easy process for collecting completed waivers from customers, many before they even arrive on-site. Cons Occasionally, we have a customer get to a waiver for an event and they are asked to select an event but, we have none active and they can't select none, so must start over. Review Source Response from RESMARK Systems September 18, 2020 Hey Sean, thank you for the review, and the feedback. I'll look into that issue, and if I can reproduce it we'll send it to our dev team for further investigation. Thanks again! CB Cheryl B. Yoga Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "The easiest thing to set up about my yoga business!" May 26, 2020 5.0 Capturing answers to my intake questionnaire and compatible with my liability insurance. Pros During the spring of 2020 I started teaching yoga from home and WaiverSign was a snap! I sent them a PDF of my current paper waiver and they set it up all for me within a day and their tech support is amazing - highly recommended! Cons No cons that I have seen, easy to set up, and easy for my clients to use. Review Source Response from RESMARK Systems July 17, 2020 Thank you for the kind words! We're glad WaiverSign has been great for you. And I'm thrilled to hear you've enjoyed working with our tech support team! - Jeremy WT Wendy T. HR Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Waiver Review" October 24, 2019 5.0 Use it frequently for waivers for employees and their files Pros Ease of use, not difficult to maneuver , Customer friendly, self explanatory, and very convenient to use. Cons Nothing, there was nothing that I did not like about the software. I like it and cannot think of anything negative Review Source Response from RESMARK Systems November 6, 2019 Hey Wendy, thank you for the feedback! We're glad to hear WaiverSign is meeting your needs and expectations. -Jeremy Similar Products Featured ## Related categories [Waiver](https://www.capterra.com/waiver-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)