# Page 2 | WaiverSign Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is WaiverSign the right Waiver solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184198/WaiverSign/reviews --- WaiverSign 4.8 (97) [View alternatives](https://www.capterra.com/p/184198/WaiverSign/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of WaiverSign ## Showing most helpful reviews Showing 26-50 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SV Seth V. IT and Marketing Manager Cosmetics Used the software for: Less than 6 months ### "WaiverSign in the Beauty Industry" May 15, 2024 5.0 Pros WaiverSign has been incredibly useful in collection and storing our clints information as well as getting waiver on file for guest receiving chemical services. Very well built and robust platform to create, edit, and view forms. It also feels great to have cut down our paper usage a lot for cost as well as environmental impact. Definitely happy with their product. Cons I really don't have much of any negative to say. The only thing I wish would be that software like this was marketed to Salons and other businesses in the beauty industry more. Most people don't realize how much software is used inside of salons, especially larger salons, and how much of a need there is for a tool like this. Review Source KM Kel M. Project Manager Broadcast Media Used the software for: Less than 6 months ### "My WaiverSign Experience" May 11, 2024 4.0 I enjoy my experience with WaiverSign. They've been extremely helpful in getting my account up and going! Thank you WaiverSign! Pros Absolutely wonderful customer service! They were able to help customize my subscription according to my needs and were always there for me in a pinch. Please don't change your customer service, WaiverSign Team! :) Cons 1\. The backend in customizing the forms were a bit confusing. What would have made it easier is a much user-friendly interface (drag and drop, etc.) or something more interactive vs. small-style coding. 2. I would like them to use an integrated URL for waivers/docs that are streamlined with their setup process vs. an external service like bitly or tinyurl. Review Source BL Brandon L. Vice President Leisure, Travel & Tourism Used the software for: 2+ years ### "The best waiver system out there! LOVE it!" April 16, 2019 5.0 We get more accurate email addresses for our guests (and a lot more of them) with WaiverSign. We get all the participant information generally well in advance of check-in. This allows us to sell more retail in our store since people aren't worried about signing waivers when they get there. We're saving a ton of time not having to re-enter all the participant information into our system. Plus, the system sets up a contact for each participant and you can see the history for each contact, plus overall demographic information, which is really nice. Pros Set up was a breeze. Customer service with WaiverSign is absolutely top notch. Anytime we need help with anything, they are always very friendly and helpful. Pricing is super simple. In eliminating all the printing, handling, organizing, data-entry, and storage from our old paper waivers, we're definitely saving money. And, it's so nice to eliminate the storage! The interface is very easy to use for us and our customers and guests. Signing and looking up signed waivers is really simple. The way that WaiverSign does signing for minors makes it really fast for families to sign all their documents. This is a huge plus! If you work with multiple locations or multiple documents, the system accommodates this really well. For those who don't sign in advance, WaiverSign has a really nice kiosk function. In fact, as I understand it, WaiverSign was just used by the NCAA at the Final Four Event where something like 50,000 people signed waivers in a just a few days. That tells you something about how well the kiosk works! Cons Can't think of anything that WaiverSign doesn't have that we don't need. We've been using the system for a while now and are really happy with it! Review Source Response from RESMARK Systems May 3, 2019 Thanks so much for the kind words, Brandon! We love what your company is doing and are thrilled to have you as a client. Please feel free to reach out anytime if you need anything from our team. You can contact support anytime at help@waiversign.com or by using the little orange livechat widget while logged into your account. Thanks again, -Jeremy KW Kamron W. Marketing Director Recreational Facilities and Services Used the software for: 2+ years ### "Fantastic Online Waiver Software!" April 16, 2019 5.0 We use WaiverSign in conjunction with the RESMARK reservation platform and the integration is excellent. We have a high volume of guests booking online and the Waiver system and reservation system both work together seamlessly to populate all our participant information and ensure all waivers are signed. We're getting a lot more quality emails in our database and the majority of guests have these signed before they arrive which makes check in super efficient. Pros The one thing WaiverSign does better than any software company I've ever worked with is their support. So easy to work with! Right from the start, they helped me get my waiver set up and looking great. The few questions I did have, they were able to answer with excellent solutions. These guys have worked in the industry, so have a lot of great feedback and experience. The product itself is incredibly easy to use, unlike other solutions I tried. Cons Currently the solution doesn't have every last feature that other waiver solutions might have, but it's more than sufficient for our tour business. It even has some features that we haven't yet tried! Review Source Response from RESMARK Systems May 3, 2019 Hey Kamron! We appreciate your feedback, and are thrilled that you are enjoying WaiverSign. Our team is always looking to improve based on client feedback, many of our most popular features originated from clients like you. If you have a few minutes to discuss your listed 'cons' further, please feel free to reach out to me anytime at jeremy@waiversign.com. We love feature requests! -Jeremy LG Lecy G. Reservation Specialist Leisure, Travel & Tourism Used the software for: 2+ years ### "Great Online Waiver System, Especially for Large Groups!" April 17, 2019 5.0 I've reached out to WaiverSign support on several occasions and they have always been quick to answer my questions and resolve any hiccups in the system. Pros I love that I can work with parents and trip leaders ahead of time who are planning an activity in our area. With simple instructions, we can get personal information for each individual as well as a parent's signature all ahead of time. We don't have to scan any more waivers or try to decipher difficult handwriting. Cons I have ran into a few hiccups with those who struggle with the use of technology or are intimidated by it, but overall everything has worked great. When I do run into those types of people, we have them fill out the information (still using WaiverSign) at our store with an employee to help them one step at a time. Review Source Response from RESMARK Systems May 3, 2019 Hey Lecy, thank you for the review! We're glad to hear that WaiverSign has helped simplify things for you and your customers. We definitely can understand the pain point you bring up where some people are intimidated by signing a digital waiver and would rather sign a piece of paper. I hope our Kiosk feature has helped make things easier for your team when those types of guests arrive at your facilities. If you ever need anything or have additional feedback, please feel free to reach out using our in-app chat (the little orange chat widget). Our team is always here to help! Thanks again, -Jeremy HP Heath P. Deputy Chief Public Safety Used the software for: 1-2 years ### "A viable option for our fire department events..." July 14, 2023 5.0 Overall the experience has been good. We still use the product, and recommend it... just make sure you get all the pricing details. Pros I like that all the signing and information is in one place. It's also reassuring that the waivers are stored for years if needed. Cons I'm not crazy about the pricing model. We were capped at 50 signatures for a month without knowing, we used 1800 signatures at our event (a haunted house in October) and were charged a pretty hefty fee. I reached out to customer service and was contacted, but pretty much got a "that's too bad." Reason for choosing WaiverSign Ease of use and functionality, as well as the speed of set up. Review Source KL Kyu L. COO Farming Used the software for: Less than 6 months ### "Best time saver for our small operations" August 6, 2023 5.0 Very happy with everything that Waiversign provides for its price Pros That it was able to do everything that we needed and more. It saved so much time then getting every waiver signed on paper. Cons At this time nothing comes up. Maybe the search function can be better when it comes to looking customers up but, it still is much better then other waiver signing softwares I used Review Source ME Mike E. Treasurer Sports Used the software for: 2+ years ### "Met our needs for our insurance program" May 9, 2019 5.0 We can track very accurately the people who are in our organization against our critical element of insurance coverage. Pros We are an amateur adult soccer league and our liability insurance carrier requires that we have a completed liability waiver for every player register. Our deductible increase substantially if we do not. The WaiverSign system allows us substantial features to make sure we can track every individual player before we let them enter a competition. Our national association that procures the insurance doesn't have a system in effect to coordinate the liability waiver with the registration and because we don't require all players to use online registration it lets us track the walkin registration as well. Cons The previous version didn't offer optional fields for the user to title. The newer edition that we started with this year does have that feature. Review Source Response from RESMARK Systems May 10, 2019 Hey Mike! Thanks so much for the review. We're thrilled that you've been with us since the early days, back before our current WaiverSign product was launched. It's great to hear the transition from our legacy product to our new web app has been a good one for you. If you ever need anything, please let us know! -Jeremy TF Terral F. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "A few more features and It would be perfect" November 30, 2020 5.0 We tried several gym management systems that have waiver features built in, but none of them actually hold up in court because it shows that the customer signed the waiver, but does not store the actual waiver with it. Waiversign has everything we need in a waiver that we need. It is easy to use and customize. We use it for our liability release waiver, gym rules agreement, and photo release agreement. i like that we can put all three documents under one link and customers can sign them all at once. If it could integrate with mailchimp, it would be amazing! Pros I love that it is so easy to use, set up, and store waivers. It does most of what we need for a fantastic price. Cons There are a few features I wish it had. First, I wish that it could integrate with mailchimp. That is a big deal! Second, I wish that it had it's own "kiosk mode". The app that they suggested we use for kiost mode on android is garbage, and my staff stay away from it because it's so complicated and confusing to use. It is a 3rd party app, but it would be nice if no 3rd party app was necessary. Reason for choosing WaiverSign value to function ratio Review Source Response from RESMARK Systems December 15, 2021 Thanks for the feedback. We agree that we wish we could offer a direct solution for Kiosk Modes -- however device management for Android is a hefty feature to build, which is why we've left it to third party kiosk apps. If you're open to considering iOS, the available kiosk app for iOS is far more simple to use. Our support team is well practiced in setting up both Android and iOS kiosks, so if you need any assistance with either of these things, give us a call or send over an email. Thank you! CS Caleb S. Co Owner Sports Used the software for: Less than 6 months ### "Simple and Strait forward" February 14, 2024 5.0 Pros Lightning fast customer support. When I started I needed waivers up and running in a day or so and they were able to get me going very quickly with just what I asked for. Cons The price is a bit higher than some alternatives Reason for choosing WaiverSign The simple fee structure allows it to grow with us. Review Source Response from RESMARK Systems February 15, 2024 Caleb, thank you for your review! We are so happy to have you as a Waiversign customer! 🎉 SH Sandy H. Grand Canyon Reservations & Office Manager Recreational Facilities and Services Used the software for: 2+ years ### "Best plan to replace paper waivers with digital waivers" April 17, 2019 5.0 Huge saving on postage and paper and time sending out paper waivers, getting them back, and then deciphering what was written by hand and entering it into the reservation system. Pros Digital Waivers are automatically submitted into the software program and don't have to be done on paper and then mailed. Cons Older generation that aren't computer savvy have a hard time getting through the process. That's not the fault of the software; it is the lack of skill on the customer completing the waiver. Review Source Response from RESMARK Systems May 3, 2019 Thanks for taking time out of your day to leave us a review. It's good to see that our application has been a great value for your team. We definitely can understand the generational gap and that signing digitally can intimidate some people. We definitely take those pain-points to heart and try to make things easier for people who struggle with using computers or smartphones. If you ever need anything, don't hesitate to reach out to us. Our team is always quick to reply and can be contacted via In-App Chat (the little orange chat window). Thank you! -Jeremy PB Pamela B. Reservationist Leisure, Travel & Tourism Used the software for: 2+ years ### "WaiverSign is Awesome" April 18, 2019 5.0 I used to have to mail a paper copy to the customer using my postage and envelopes, wait for a long time for the forms to be returned and then try to read the writing so I could enter the information myself. Now all of this has been eliminated and in one press of a key I can take care of all of that! Pros I like that it is so easy to email a link to our customers and they can take care of doing the waiver sign quickly and easily. No mailing of release forms or trying to enter the information for them. Cons I have no negative comments on WaiverSign. It has been such a help. Review Source Response from RESMARK Systems May 3, 2019 Hello Pamela! Sounds like you had quite the handful before. With the quantity of waivers you guys sign, I imagine that manually entering all of that data would have been a beast -- not to mention tracking people down who haven't signed! We're glad that WaiverSign has and continues to make your life easier. If you ever need anything from us, please let us know. You can reach us via the little Orange Chat icon at the bottom right corner of the app. -Jeremy LF Lori F. Adventure Specialist Recreational Facilities and Services Used the software for: 2+ years ### "Easy to use WaiverSign" April 17, 2019 5.0 We have been able to eliminate a handwritten (filled in) document that was too often illegible and incomplete. The short time it takes a guest to complete WaiverSign frees up everyone's precious time. Pros What I like most is the way the software is incorporated into our reservation system makes everything run smoothly. Cons We've been working with the system several years now and it has consistently worked very well for us Review Source Response from RESMARK Systems May 3, 2019 Thank you for the kind words Lori! We're glad that WaiverSign has been, and continues to work well for Western River. If you ever think of anything that you need please don't hesitate to reach out to us using the little orange chat widget when you're logged into the application! Myself and the rest of the support team are always available to help. -Jeremy BC Bonnie C. Reservations Manager Recreational Facilities and Services Used the software for: 2+ years ### "Perfect Waiver Solution" April 17, 2019 5.0 Perfect solution to having real time waivers signed from anywhere in the world. Pros Ease of use, immediate real time view of signed waivers, convenient for international events as well. Both you and the guest are able to not only see on WaiverSign that your waiver has been signed but also you are both emailed a copy of the signed waiver. Very smooth! Cons I don't have any feedback on this as it works great for our company. Review Source Response from RESMARK Systems May 3, 2019 Thank you for the positive words, Bonnie! Your feedback means a lot to us. If you ever do think of a 'Con', feel free to reach out to our support team and we'll be happy to address it! Thanks, -Jeremy KR Kari R. Customer Support Education Management Used the software for: 1-2 years ### "Love the Customer support and care" February 18, 2020 4.0 Overall I really appreciate this product! Pros Customer support was urgent and available. The product was exactly what we needed to electronically create a solution rather than tracking down paper forms. Easy to send out and easy to track. Cons I had multiple forms that I wanted singed by multiple people and many missed the multiple places to sign. The program allows them to proceed even without signing all forms. Reason for choosing WaiverSign Cost and ease of developing the forms Review Source Response from RESMARK Systems July 17, 2020 Thank you for your review. We're glad our support team has been there for you! I've gone back and reviewed your support requests to find the situation you describe in your cons list -- I can see what you're referring to: the signer filled out their personal info for all three documents, during the signing step they dropped off after the first document or two, so only the ones they submitted went through. Unfortunately, there's little we can do to control if someone closes their window before completing a multi-document signing. But I've notified our team so that we can factor that scenario into future changes to the platform. MR Marcie R. Sales and Marketing Recreational Facilities and Services Used the software for: 2+ years ### "Love WaiverSign!" April 18, 2019 5.0 Allows us to offer better customer service and keep records digital, instead of using a cumbersome paper process. So happy with all that Waiver Sign does! Pros Not just one thing. It's easy to use and makes managing our business so much more efficient. Cons Nothing comes to mind. It's more about which is my favorite feature at any given time. Review Source Response from RESMARK Systems May 3, 2019 Hey Marcie, I love the attitude! We absolutely appreciate the kind words. If you do ever need anything, please don't hesitate to reach out. -Jeremy CT Calley T. Office Manager Entertainment Used the software for: 2+ years ### "WaiverSign Review" May 9, 2019 5.0 eliminates the use of a paper waiver system or imputing guest info into a computer Pros Easy to use in the office and user friendly for guests Cons n/a We did not have any issues with waiversign Review Source Response from RESMARK Systems May 10, 2019 Hey Calley! We appreciate the review, and we're glad WaiverSign has worked out nicely for your team. If you ever do think of anything that you may need, your feedback is always welcome. Just let us know through any method of communication we've used with you in the past. -Jeremy SL Shane L. Owner Sports Used the software for: Less than 6 months ### "Great company with excellent customer support" March 7, 2024 5.0 Front to back the entire experience has been excellent Pros This company has been great to deal with. They make set up extremely easy and support you through the entire process. It’s been so much easier for my clients to sign waivers. There’s even a way to redirect them to my website when they are done signing. Great service and comparably excellent prices. Cons Instead of a per month fee, I wish you could also have the option of a per signature fee. Review Source Response from RESMARK Systems March 8, 2024 Shane, thank you for the review. We are so happy to have you as a client! Please reach out anytime you need help. Our support team truly is amazing! KW Krissy W. Assistant manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Works great" October 29, 2019 4.0 It’s a pretty easy system to use and the customer support staff are quick to respond. Pros It’s very easy to use. Doesn’t matter the age of the person using it they can figure it out. Cons While this system works best for small groups of people it can be a bit cumbersome for large groups and/or families. Review Source Response from RESMARK Systems November 6, 2019 Hey Krissy, thanks for the review! We're glad to hear WaiverSign is working out nicely for your needs. -Jeremy RM Rebecca M. Client Coordinator Entertainment Used the software for: 1-2 years ### "Makes life SO much easier!" November 1, 2019 5.0 Pros Waiver Sign is a lifesaver! It is so nice to be able to have one, centralized location for all of our waivers! It makes things easy for us and our clients, and it is one less thing we have to worry about! Cons I honestly can't think of anything - If I had to come up with something I would say make the instructions about choosing your event dates clearer. But, even that is just searching for something to use as a con. Review Source Response from RESMARK Systems November 6, 2019 Hey Rebecca! Thanks so much for the feedback, I'm glad to hear that WaiverSign has been so helpful for you. -Jeremy KP Karin P. Registration Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "No more paper waiver head aches!" February 3, 2021 5.0 Overall, I am extremely happy with WaiverSign and so thankful I gave it a try! This year we are hoping to offer more events to our veterans and having WaiverSign will make it easier for participants to sign their waiver and my job will be a lot less frustrating, too. Pros Our organization provides recreational activities for veterans. In the past, we emailed waivers to veterans, asked them to print, sign and scan the waivers and then email it back to us. For some of our elderly veterans or those that didn't have a printer scanner at home this made it a big hassle for them and for us! I love how easily I can email a link and they can fill it out quickly with a smart phone, tablet or computer. I have only had one person need a little assistance with the form. With WaiverSign, I can see who has signed their waiver as soon as they complete it. Rarely do I have to send out a reminder for them to sign their waiver.....they complete within minutes of me sending it. So much easier than paper! Cons It would be great if the url link generated by WaiverSign was shorter. I use Bitly to shorten the url link and it works fine. Not a big deal, but if it was a part of WaiverSign, that would be one less step. Review Source Response from RESMARK Systems December 15, 2021 Thank you for the feedback Karin. Bitly is indeed the best workaround for long URLs. This feedback is actually a pretty common feature request, and something we'll likely offer in the future, so stay tuned. AD Armando D. Member Recreational Facilities and Services Used the software for: 1-2 years ### "After one year" May 31, 2019 5.0 Pros The software is very easy to use, support is always prompt Cons The lack of reporting ability, it would be nice to be able to pull reports based on the information collected in the waiver Review Source Response from RESMARK Systems June 10, 2019 Thank you for the feedback Armando! Reporting is definitely something we're lacking for our high usage clients such as yourself -- we're definitely keeping that in mind for future features and updates. We'll keep you in the loop as new features and functionality becomes available in the future. Glad to hear things are going well otherwise! We'll be in touch. - Jeremy KG Kristin G. owner/operator Hospitality Used the software for: 6-12 months ### "WaiverSign is perfect for our campground!" July 22, 2022 4.0 very good would recommend and use again Pros I really liked the ease of use for customers and staff. Cons linking it to the registered guests, could be streamlined. Reason for choosing WaiverSign ASTRA recommendation Review Source BL Britni L. Owner/Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "COVID-19 - above and beyond." April 8, 2020 5.0 Thank you for caring for your customers in such a trying time. I will be recommending all of my fellow colleagues who own businesses to use this company. Pros With the effects of COVID-19, I was forced to shut down my entire business, hopefully, temporarily. After explaining my situation via email, I received an extremely fast response with actions already implemented that made me feel valued and important. While the subscription is more than affordable, I had to freeze all accounts I have related to my small business in Manhattan to help save the company. These people get it. They went above and beyond to ensure I was taken care of in this unprecedented time, and with kindness. Thank you! Cons I have absolutely no complaints about this company. Review Source Response from RESMARK Systems July 17, 2020 Thank you Britni. It really means a lot to us to see this review, as you're right that we absolutely do care. We look forward to the day when you'll be able to get back to using your account and continue working with us. But until then, stay safe and healthy. We'll be here when that time comes. NB Nicole B. Office Manager Recreational Facilities and Services Used the software for: 2+ years ### "Release Forms" July 30, 2019 5.0 Pros Love that the customers can do it from their devices and it gives us there selections on food and beverage. Cons Customers sometimes have a hard time using, and some do not finish to the end. Review Source Response from RESMARK Systems August 22, 2019 Hey Nicole! We're glad to hear you're pleased with WaiverSign. Thanks so much for leaving us a review! -Jeremy Similar Products Featured