Install, configure and get back to work. It just works!
Mar 22, 2019
Health, Wellness and Fitness, 201-500 employees
Used the software for: 2+ years
Ease of Use
Features & Functionality
Value for Money
Likelihood to Recommend:Not LikelyExtremely Likely
Pros: IFlyChat is very easy to setup. The integration options are very flexible with good documentation. I really appreciate it when I can install and configure a piece of software and have it just get straight to work. We have been running IFlyChat for around 3 years now and have never really needed to spend additional time on it, or had any of our customers complain. Works great on mobile too.
Cons: We use IFlyChat inside of Drupal. We are missing some tighter integration with Organic groups but the IFlyChat team told me they are working on a solution for that which I am grateful for. Many of our users are unaware of the video conferencing feature without our instruction so some more intuitive controls would be appreciated.
Overall: As an online school communication between our students is very important. IFlyChat has allowed us to provide an accessible communication medium between our students which has promoted a much richer social experience.
The analytics is super helpful in that we are able to spot trends in our students usage habits. It also allows us to keep a pulse on any appreciations and frustrations students might have.
Finally their support is great. They are always online and have always provided straight forward solutions.