--- title: "iFlyChat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iFlyChat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/184202/iFlyChat/" page_type: "product" language: "en" --- # iFlyChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iFlyChat ## What is iFlyChat? iFlyChat is a real-time chat software for community apps. We are helping communities with the in-app messaging problem and provide peer-to-peer chat, group chat, and open channel to drive conversion, engagement, and retention. Our mobile friendly chat software can be installed in a few clicks on any web app and comes equipped with moderation tools to ban trolls and inappropriate content. It is used in various industries such as education, healthcare, finance, entertainment & media, etc. ## What is iFlyChat used for? [Community](https://www.capterra.com/community-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iFlyChat?[Manage this product listing](https://www.g2.com/products/iflychat/claim_requests/new?auto=true) ## iFlyChat Overview Updated September 2026 AI summary iFlyChat provides organizations with a cloud-based platform for managing online communities, offering features such as discussions, forums, and ideation alongside moderation and customizable branding. Suitable for small businesses to enterprises, it supports chat, event management, and real-time notifications, and enables integration with third-party tools through its API. Deployment is fully web-based. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iFlyChat 5.0 (4) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $19 Per Feature, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.6 (5,194) Value For Money 5.0 (4) Value For Money 4.6 (3,638) Customer Service 5.0 (4) Customer Service 4.7 (3,667) ## iFlyChat alternatives [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,220)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Discord](https://www.capterra.com/p/240238/Discord/) [4.6 (542)](https://www.capterra.com/p/240238/Discord/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/240238/Discord/) [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) Highest Rated [VeryConnect](https://www.capterra.com/p/149825/VeryConnect/) [4.9 (39)](https://www.capterra.com/p/149825/VeryConnect/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149825/VeryConnect/) ## FAQs about iFlyChat Overview ### What company size and specific industries is iFlyChat built for? iFlyChat is designed for small to large businesses building mobile and web apps across education, healthcare, finance, gaming, and entertainment and media. It fits organizations that need chat functionality in customer-facing digital products, regardless of whether they operate in a single sector or serve multiple industries. Features and Usability ### What are the key features of iFlyChat? iFlyChat offers chat/messaging, audio/video conferencing, chat transcripts, and real-time notifications for live communication. It also includes moderation, filtering, and user management for controlling participation, plus file sharing, discussions/forums, content management, and membership management. Customizable branding, personalization, API access, SSL security, and third-party integrations round out the feature set. Integrations ### Which third-party tools and platforms does iFlyChat integrate with? iFlyChat integrates with 2 third-party platforms: Drupal and WordPress. These official catalog integrations cover common content management environments, making iFlyChat a fit for sites built on either platform. Getting Started and Support ### What training and onboarding options does iFlyChat offer? iFlyChat provides live online training and documentation for teams getting started. Live online sessions support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced learning and step-by-step review of product functions. Getting Started and Support ### What customer support options does iFlyChat offer? iFlyChat provides Email/Help Desk, Phone Support, and Chat for customer support. User experience feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common issues. ## Features AI summary Based on 4,509 Live Chat reviews Capterra data shows that buyers of community software rank the following features as their top priorities: - **Chat/Messaging** (**48%** of reviewers rated this feature as critical) - **Membership Management** (**44%**) - **Content Management** (**42%**) iFlyChat supports all three of the features reviewers consider most important: **Chat/Messaging**, **Membership Management**, and **Content Management**. Together, these capabilities help businesses manage member interactions, organize community access and participation, and maintain relevant content, allowing teams to build more active and well-managed communities. API Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Audio/Video Conferencing Chat/Messaging Communicate using direct chat or messages within the system Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customizable Branding Add customized logos and colors to align with company branding Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. iFlyChat 17 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audio/Video Conferencing: Audio/Video Conferencing - Chat/Messaging: Communicate using direct chat or messages within the system - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Event Management: Schedule and manage the logistics of activities and other gatherings - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - Ideation: The creation, development, and sharing of potentially innovative new ideas - Membership Management: Database of members to track personal information of individuals and families - Moderation: Controls/tools to moderate the session - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic $19.00 Per Feature,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Drupal](https://www.capterra.com/p/119594/Drupal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EC ELENA C. Manager Information Services ### "7 years with a great tool for my sites" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2019 We have been running IFlyChat for more than 7 years . Our site are about infertility, fertility, pregnancy and maternity Users really enjoy the possibility to connect with other people thanks to this chat : because they can talk about their problems ore their joyce, they can support each other and confront each other . This chat helps them not to feel alone in their path. Users from many years also suggest improvements and new functionality and the developers are always available to listen to our requests Pros Easy to install and to use, great integration on desktop and mobile version. Easy settings and good price. And above all it offers the best support in every situation Cons Doesn't yet offer group private chat. However, the developers are actively working on creating this functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brad L. Owner Individual & Family Services ### "Precisely What We Need - Nothing Less" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2019 Pros We found iFlyChat after attempting to use other more expensive and less helpful products. The real value is in it's simplicity and seamless integration with our CMS and users (WordPress). We started using the free version of iFlyChat, which worked great for our entire first year. When we grew, iFlyChat grew with us without ever skipping a beat. The entire function of our website is built around the chat - as we host online 12 Step meetings for people around the globe... I am happy to say that the product has always given us exactly what our users and administrators need every day, as we help tens of thousands of people get the desperate help they need fighting the disease of addiction around the clock. iFlyChat is not a product we use to solve a problem - they are a partner in the success of our organization! Finally, the generous discount offered to non-profits has helped us to worry less about overhead and never have to charge somebody who needs our service to use it. Cons Doesn't yet offer group video chat. However, the developers are actively working on creating this functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Matthew R. Applications Developer Oil & Energy ### "Great product that we can easily customize for our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2019 We needed a way for our clients to quickly contact us and ask questions. iFlyChat provided a way for them to do that. Our clients were extremely enthusiastic about the service and remarked that it is a feature that sets us apart from our competitor. We have staff members that focus on niche topics, so our clients can select which staff member they want to contact. Other chat software we tried would just client questions in a queue for the next available person. iFlyChat allowed us to offer personalized experience that other products could not offer. Pros The product just works. We were able to incorporate iFlyChat into our workflow quickly and user response has been glowing. iFlyChat offers numerous customization options and API endpoints so you can do exactly what you need to do. Support has been extremely responsive to our questions and has asked for feedback on numerous occasion. They've even implemented some features we've recommended. Cons iFlyChat is missing a few API endpoints that would have allowed us to do everything we wanted. However, they are working to implement them based on our feedback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Matt H. Tech Lead Health, Wellness and Fitness ### "Install, configure and get back to work. It just works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 As an online school communication between our students is very important. IFlyChat has allowed us to provide an accessible communication medium between our students which has promoted a much richer social experience. The analytics is super helpful in that we are able to spot trends in our students usage habits. It also allows us to keep a pulse on any appreciations and frustrations students might have. Finally their support is great. They are always online and have always provided straight forward solutions. Thank you! Pros IFlyChat is very easy to setup. The integration options are very flexible with good documentation. I really appreciate it when I can install and configure a piece of software and have it just get straight to work. We have been running IFlyChat for around 3 years now and have never really needed to spend additional time on it, or had any of our customers complain. Works great on mobile too. Cons We use IFlyChat inside of Drupal. We are missing some tighter integration with Organic groups but the IFlyChat team told me they are working on a solution for that which I am grateful for. Many of our users are unaware of the video conferencing feature without our instruction so some more intuitive controls would be appreciated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.