# Business Importer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Business Importer the right Bookkeeper solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184214/Business-Importer/reviews --- Business Importer 4.9 (29) [View alternatives](https://www.capterra.com/p/184214/Business-Importer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Business Importer Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews Max B Sales & Digital Marketing ManagerComputer Software, 11 - 50 employeesUsed the software for: I used a free trial. “There are also helpful guides and FAQs on their website.“ July 21, 2020 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Max B. Sales & Digital Marketing Manager Computer Software Used the software for: I used a free trial ### "Great importer for QuickBooks and Xero" July 21, 2020 5.0 I was looking for ways to automate the import of POs, bills, and bill payments from our procurement software to different accounting packages for our customers. I've managed to set up the import to QuickBooks (both Online and Desktop versions) and Xero. The Customer Support team was very responsive and helped me a lot (thanks, \[SENSITIVE CONTENT HIDDEN\]!). There are also helpful guides and FAQs on their website. Pros The configurations are quite flexible, it allows auto-creation of vendors, items, etc. It takes only a couple of minutes to do all the setup and create mapping templates for the different kinds of documents you need. The import works just fine and saves a ton of time. Cons At first I faced an issue and wasn't able to import anything, but the support team figured out the reason and helped to solve it. Alternatives considered [SaasAnt Transactions](https://www.capterra.com/p/184336/SaasAnt-Transactions/) Reason for choosing Business Importer I wasn't able to import anything with SaasAnt, they haven't figured out the reason for some errors and how to fix them. Some of my queries remained unanswered. Review Source MT Mike T. Director Accounting Used the software for: 2+ years ### "Brilliant addition to my QuickBooks Online toolbox" June 3, 2019 5.0 Our main use is for importing sales invoices from clients - far quicker to create a spreadsheet than capture manually. It is genuinely one of the few utilities I would recommend without hesitation, despite the cons. Pros Really straightforward to set up and get going, with templates for uploading a large number of document-types from spreadsheets - a great time saver. If anything does go wrong then clicking one button reverses the upload. On the rare occasions when there is a glitch, the customer service team are great. Just spent a while on livechat with the representative who patiently went through the import file and spotted a well-hidden typo that my client had miscaptured. I had been through it carefully before contacting the Business Importer team so I was convinced it was a software error - glad I was wrong though because it's an outstanding utility. Cons Exporting utility is an additional (one-off) cost. Upgrading costs aren't on a pro-rata basis - you just lose the subs on the unexpired portion of the previous package. Review Source KA Kelsey A. Owner Apparel & Fashion Used the software for: 1-2 years ### "Business Importer Review" March 16, 2020 3.0 \[SENSITIVE CONTENT HIDDEN\] was great helping me re-configure my app. He provided clear and concise pictures and descriptions and was patient. I was helped right away and we got the problem solved within minutes. Pros It imports easily into QBO and saves time and energy. I appreciate the automatic sync. Cons I find it expensive for small businesses. Review Source RR Ramon R. Accountant Health, Wellness and Fitness Used the software for: 2+ years ### "Life Saver" January 5, 2020 5.0 Pros I work with a client that only works with Excel Spreadsheets to capture financial data. This app has been a life saver for me as far as time savings. Highly recommend. Cons Occasional glitches when importing. Nothing detrimental. Review Source DL Denise L. Financial Controller E-Learning Used the software for: 1-2 years ### "Great app and great customer service!" June 13, 2019 5.0 Pros I have been using Business Importer for quite some time now (over a year) and I have to say, it's an amazing app for Quickbooks. All the annoying things that Quickbooks can't do (mass uploads, mass deletions etc.) Business Importer does it for you. Also, the customer service team is great! They respond immediately and are able to solve fairly unique and complex issues. Rep. (the one I spoke to today) was great, and was very knowledgeable. He fixed the issues we had pretty quickly, which is always very much appreciated! Thanks rep. Cons There are some minor UX changes that would be useful, like showing what file was uploaded in imports history - currently you have to click through each to figure out what was what. Review Source KJ Karn J. VP Finance & Operations Financial Services Used the software for: 6-12 months ### "I LOVE this App" April 4, 2019 5.0 This app just works. Every time. On the rare occasion that I have a need to contact support, they are online all the time and always help instantly. Today I worked with a representative who was fabulous. She answered my question in seconds and I was able to complete my work. I cannot recommend this tool highly enough. Pros This app saves me SO much time keying in one time vendors for payments. We have thousands of customers and our main business is in custom software, but our accounting is in QuickBooks. We often have to issue one time refunds, which means we have to key in every vendor name, address, etc. to issue checks. This tool cuts ALL of that. With a simple import of vendors, then bills, I get it all done in seconds instead of hours. Cons There really are not any cons with this app. Since I have to put something, I would say that I wish I had the ability to filter the long list of options to only the few things I use in the importer. Review Source GL Gregory L. VP of Sales Music Used the software for: 6-12 months ### "Customer Service" July 12, 2021 5.0 I was having an issue with a backend page on my account, but \[SENSITIVE CONTENT\] was kind enough to help me work on getting it resolved, while going above and beyond to accommodate my needs in a time sensitive situation. Pros Easy of use, the ability to seamlessly get information loaded into my QBO. Cons There are occasional bugs, but luckily their customer support is readily available. Review Source MS Matt S. Business Owner Retail Used the software for: Less than 6 months ### "Xero paying invoices in bulk" April 23, 2019 5.0 Creating the standard template only took a couple of hours with some minimal excel skills and now the daily process takes 5 minutes, regardless of the number of transactions. Support team was helpful when we had a few questions at the beginning Pros Being a Xero user we were starting to get frustrated with the amount of time it was taking to pay individual invoices. We imported sales orders in bulk into Xero using the in built csv import but Xero has no way to import the payments. Having over a hundred a day and growing, this was taking over an hour to pay them individually to different bank accounts. This importer allows us to export the unpaid sales invoices from Xero, create a file using an excel template we created and import the payments back into Xero. Cons Theres nothing really bad about it, its pretty basic but does the job we wanted it for Review Source SS Shmaya S. owner Accounting Used the software for: 2+ years ### "Great Software" January 6, 2020 5.0 Pros Easy to use and very very easy instructions Cons Price not the best, and users can't be giving access to only specific Quickbooks accounts. Review Source KY Keith Y. Finance & Commercial Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Above and beyond" August 23, 2020 5.0 After I contacted support they made a great effort to understand what we were looking for and put it on the develoment schedule. For that reason alone I'm support happy to recommend this product, my initial disappoint was turned around so thanks to \[SENSITIVE CONTENT HIDDEN\] who kept chatting to me and the dev team to did the updates. Pros It automated a step in linking two systems so we removed a manual data entry step and a potential point of failure. Cons The exact feature we needed wasn't there at the start ... Review Source SP Simon P. Managing Director Wholesale Used the software for: 6-12 months ### "Great support from \[SENSITIVE CONTENT HIDDEN\] today" March 9, 2020 5.0 I have written a review of Business Importer before and continue o be impressed. The reason I'm adding more is that \[SENSITIVE CONTENT HIDDEN\] walked me through a problem I'd been wrestling with for hours and found the solution. What more can anyone want? Pros Easy to work with and merge into automated processes. Allows us to import Purchase Orders, which Xero alone can't do yet. Cons I can't think of anything at the moment. Review Source JD Jeff D. COO Retail Used the software for: 1-2 years ### "Easy to use, saves a ton of time!" February 19, 2020 5.0 Pros I use this to primarily upload very long invoices I get from other systems. It was easy to learn the upload process and format my excel file to match. What used to take hours takes minutes....and with absolute accuracy. If you do any level of manual entry you should explore this app. When I did have questions and needed service, I was helped very quickly (thanks \[SENSITIVE CONTENT HIDDEN\]!). Cons I use it for several businesses in QB's and make the mistake of choosing the wrong company. No bid deal to remove the invoice and customer created but it also created a bunch of classes that was a bit time consuming to review. Just be sure if you have more than one business you pay attention. Review Source LF Laurie F. Finance Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "It Does It's Job" December 8, 2021 5.0 I love it. It saves me so much time during monthly close. Pros The product can be used to upload many kinds on transactions into QBO. I only use it for Journal Entries. We have several journal entries that are a part of our monthly close and total over 100 lines. Instead of 20 minutes of data entry, I get it done in about a minute with this product. It was easy to learn to use--quite intuitive. It pays for itself in labor savings. Cons I had to work through a few error messages that weren't intuitive, but customer service helped me out. It doesn't seem very sophisticated, but it does it's job. Also, customer service isn't completely set up yet. The chat and call features aren't used, but they are fairly responsive via email. Review Source KO Kelly O. Accountant Accounting Used the software for: 6-12 months ### "So useful!" December 27, 2019 5.0 Great, i love the functionality! Pros It helps me streamline tasks and avoid time consuming data entry. I can set up templates for my employees and make batch entering transactions so easy! Cons I wish there was an option between 5 and 40 companies. I need access to about 10, and its a big jump in price between the two. Reason for choosing Business Importer It was recommended to me and it was so easy to use, I didnt look for other options. Review Source SN Spencer N. Manager Marketing and Advertising Used the software for: 6-12 months ### "fit and Support" April 16, 2020 5.0 Outstanding! Great ROI Pros This product is a great fit for entering invoices into Quickbooks and some of the best web support I have seen for something that cost $10 month Cons not much it takes a few trials and errors but that is due to how all each of us have Quickbooks invoices set up. However, then you save your setting and go and they helped me with getting it set up Review Source TR Tzillah R. AP/AR Specialist Construction Used the software for: 6-12 months ### "Great Customer Support!" May 19, 2020 5.0 Pros The customer support is outstanding. I was trying to import something I have never done before and I had questions. \[SENSITIVE CONTENT HIDDEN\] answered all my questions in the chat and I was able to complete the job successfully. Thanks guys! Cons The only limits that I have found so far are Quickbooks limits and there is nothing any of us can do about them. Review Source ND Nicolas D. ceo Food & Beverages Used the software for: 6-12 months ### "Simple and efficient" June 22, 2020 5.0 Pros Very practical, allows us to save a lot of time of data integration. And \[SENSITIVE CONTENT HIDDEN\] in customer support is very responsive, I get an answer to my questions almost instantly. Cons Add a functionality to automate imports completely, even if with the shedule functionality we are almost there. Review Source YK Yeng K. Administrative/HR Warehousing Used the software for: 6-12 months ### "Awesome tool and quick service!" April 6, 2020 5.0 Pros The importing features have been a key value to our organization and eliminates countless hours of manual entry. They also have great customer service and yes, even through chat boxes. \[SENSITIVE CONTENT HIDDEN\] did an awesome job! Cons Nothing to dislike about this software. It's been great! Review Source LO Lais O. Accountant Furniture Used the software for: 6-12 months ### "Incredible Online Support!" August 8, 2019 5.0 It's been a very positive experience and we want to continue using the App and expand to other companies, part of our group. Pros Their online chat is a great tool! their online support team has always been able to help me out. I had rep investigating some solutions for me and he was really helpful. I have been reaching them quite often because I'm still a new user and they were always very friendly and responsive. Congratulations to the team! Cons The only thing it's because they're mainly focused on USA companies and I'm based in Europe, so there are limitations from QBO and Business Importer side that I'm trying to deal with. Review Source DR Diana R. Owner Construction Used the software for: I used a free trial ### "Promising App!" June 4, 2020 5.0 Tech support has been very helpful \[SENSITIVE CONTENT HIDDEN\] and easily available. Pros I like the ease of use for this app. From my research it appears this is the easiest for mapping/importing. Cons I am still trying to set up U/M correctly so I can get this to work for me. Review Source NR Norene R. Manager, Benefits and Comp Computer Networking Used the software for: 1-2 years ### "Makes Large Journal Entries Easy" March 10, 2020 4.0 When I had a balancing issue on a very large file I contacted the instant chat and \[SENSITIVE CONTENT HIDDEN\] was able to find it for me quickly. Pros I like the ability to upload large and more detailed journal entries into Quickbooks. And when I had a balancing issue on a very large file I contacted the instant chat and \[SENSITIVE CONTENT HIDDEN\] was able to find it for me quickly. Cons I don't use it often enough to find any major flaws. It does what we needed it to. Review Source SB Scott B. Owner Accounting Used the software for: 2+ years ### "Great for Importing Checks" December 29, 2019 5.0 You can create a template and use if again and again. Great for importing large volume of checks. Pros Business Importer is easy to use. Documentation is very good. You can customize what fields you want to import. Cons Nothing. Works great and easy to use. Saves quite a bit of time. Review Source SJ Sven J. Financial Controller Financial Services Used the software for: I used a free trial ### "Great application" June 18, 2019 5.0 I found the app to be nice and simple to figure out/use. It suits our business requirements perfectly. Pros An easy, efficient and effective app to use for all data imports into Xero. Cons Nothing, it's a great app to use for all imports. Review Source JF Jason F. A/P Consumer Electronics Used the software for: 6-12 months ### "Amazing way to save time" March 13, 2020 5.0 Efficiency at it's best. Pros The ease of use and \[SENSITIVE CONTENT HIDDEN\] great online support Cons There are no cons to using this software. Review Source JA Jeff A. President Business Supplies and Equipment Used the software for: Less than 6 months ### "Problem Solved!" December 11, 2019 5.0 Pros This App made it possible to import and make updates to our customer and other data. QB has some limited import functionality and this App extends this functionality in a big way. Have already recommended it to others. Cons Maybe the only thing would be you have to be careful to select 'Partial Update' otherwise you will be creating duplicates, but this is probably the only way the App can integrate. 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