--- title: "The Social Collective Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Social Collective Software - reviews, pricing plans, popular comparisons to other Corporate Social Responsibility (CSR) products and more." source_url: "https://www.capterra.com/p/184221/The-Social-Collective/" page_type: "product" language: "en" --- # The Social Collective Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The Social Collective ## What is The Social Collective? Data Management for Impact teams. Our software will help your team manage your growing impact programmes which involve people and funds. Due Diligence and Audit trails for your implementation partners and your community are built in - making it easy for you to get a view of how your social impact, training, donations, staff volunteer engagment programmes and projects are going. The platform is customizable and works across sectors, projects and custom report requirements. ## What is The Social Collective used for? [Community](https://www.capterra.com/community-software/)[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[ESG](https://www.capterra.com/esg-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Social Collective?[Manage this product listing](https://www.g2.com/products/the-social-collective/claim_requests/new?auto=true) ## The Social Collective Overview Updated September 2026 AI summary The Social Collective offers small businesses a platform to organize and manage their communities through features like group management, moderation, and member directories. Expanding beyond core community functions, it includes calendar and event management, as well as membership tools. The software is accessible via cloud and web, with support for Windows and iOS devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Social Collective 4.0 (11) VS. [4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (11) Ease Of Use 4.6 (4) Value For Money 3.9 (8) Value For Money 4.6 (3) Customer Service 3.7 (11) Customer Service 4.8 (4) ## The Social Collective alternatives [3.4 (42)](https://www.capterra.com/p/155271/Benevity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 57% of reviewers rated it above 4 stars [KindLink](https://www.capterra.com/p/172936/KindLink-for-Business/) [4.0 (4)](https://www.capterra.com/p/172936/KindLink-for-Business/#reviews) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172936/KindLink-for-Business/) [Optimy](https://www.capterra.com/p/142236/Optimy/) [4.6 (44)](https://www.capterra.com/p/142236/Optimy/reviews/) Starting price $530.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142236/Optimy/) [Bonterra CyberGrants](https://www.capterra.com/p/93731/Bonterra-Grants-Management/) [3.6 (9)](https://www.capterra.com/p/93731/Bonterra-Grants-Management/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 56% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/93731/Bonterra-Grants-Management/) ## FAQs about The Social Collective Overview ### Which roles and teams benefit most from The Social Collective? The Social Collective is most used by club managers, operations leaders, and program administrators who coordinate community activities and member engagement. Education coordinators, social responsibility staff, and administrators use it to organize programs, streamline communication, track participation, and support day-to-day delivery of outreach, club, and trust-related initiatives. Answer based on 11 reviews Overview ### What company size and industries is The Social Collective built for? The Social Collective is built mainly for small businesses, which make up 82% of reviewers, especially in Education Management and Non-Profit Organization Management at 36% each. It serves service markets across Africa, education and training programs, alumni networks, youth and development programs, with community use cases most common at 83%. Answer based on 11 reviews Features and Usability ### What are the key features of The Social Collective? The Social Collective offers data management and scoring as core features, along with attendance tracking, calendar management, and scheduling for organizing activities. It also includes event management, group management, member directory, membership management, registration management, moderation, recognition management, compliance management, and a self service portal. Getting Started and Support ### What training and onboarding options does The Social Collective offer? The Social Collective provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for reviewing features and steps as needed. Getting Started and Support ### What customer support options does The Social Collective offer? The Social Collective provides chat support for customer questions and issues. Support details beyond chat are not listed in the catalog data, and no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,509 Corporate Social Responsibility (CSR) reviews Capterra data shows that buyers of community software rank the following features as their top priorities: - **Chat/Messaging** (**48%** of reviewers rated this feature as critical) - **Membership Management** (**44%**) - **Content Management** (**42%**) The Social Collective includes **Membership Management**, which is one of the top features buyers look for in community software. However, it does not offer **Chat/Messaging** and **Content Management**. With **Membership Management**, teams can organize member records, manage access, and maintain a more structured community experience, helping businesses keep member information accurate and support ongoing participation. Membership Management 4.4 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Group Management 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Organize and edit a group of people's policy and members Event Management 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Moderation 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Controls/tools to moderate the session Member Directory 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Attendance Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups The Social Collective 18 features ### All Features - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Management: Ability to handle large datasets - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Event Management: Schedule and manage the logistics of activities and other gatherings - Group Management: Organize and edit a group of people's policy and members - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Moderation: Controls/tools to moderate the session - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scoring: Automatically calculate score after the assessment - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 3.7 (11) 3.7 Based on 11 reviews ## Pricing Value for money 3.9 (8) Free Trial Basic $15.00 Flat Rate,Per Month Value for money 3.9 (8) 3.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (11) 3.7 Based on 11 reviews ## User reviews Overall rating 4.0 Based on 11 reviews Filter by rating 5(5) 4(1) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent LM Lethabo M. Manager Education Management ### "Lethabo social collective Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 13, 2021 I am able to keep record of the kids coming to the club and also I am able to share the data with spouses. Even parents of kids get notification if their kids are not attending or their programs where postponed. Pros I can always good back to check the kids who came to the club. It shows clean graphs of the data collected. Cons It needs to be able to arrange names from the most attending to the least attending. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Stephen M. Club Manager Non-Profit Organization Management ### "BGCSA Bertrams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2021 social collective is a good problem solver for example I can easily see total numbers of members in the premises without calculation. i can see which program members done. Pros the software is easy to use and it has reduced most of work that we used to do before. Cons Most of the features we had problem with have been fixed and also they have added new features that makes it easier to track and see member improvement. Reasons for choosing The Social Collective easy to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 13, 2021 Thank you Stephen for your review. We are glad you are getting the most out of the system. We look forward to growing with your program. PM Phuti M. Club Manager Individual & Family Services ### "BGCSA Maraisburg" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 8, 2021 Managing the attendance and capturing of the members details, Pros Daily attendance management and tracking of programs completed Cons the fact that you can add any activities Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Social collective is easier to operate and it produce reliable outcomes Reasons for choosing The Social Collective effectiveness Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 13, 2021 Thank you Phuti for taking the time to review the service we provide to you. We are working on new features to make the system even more efficient. LN Lindi N. Trust Administrator Food & Beverages ### "Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 3, 2021 overall experience it allows admin to file and sort data accordingly, the reports are satisfying. Pros The software is flexible and allows one to tailer to their need. Also it links information together, data that is. Cons the software may be user friendly and be straight forward and easy to guide the user which next step to follow. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 7, 2021 Hi Lindi, Thank you taking time to review The Social Collective and the service we provide and the positive remarks. The Social Collective BM Blessing M. intern Education Management ### "Through the eyes of the Administrator " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 3, 2021 I think that the system is effective and it does allow to upload data. I believe that with a few improvements. the system would be really great. I enjoyed experiencing using the system and I believe that I too learnt things that I wouldn't have known before. Pros It creates good reports, it creates events in an easy way , it can create dashboards , allows edits to be done though its very limited. Uploading of bulk data Cons The system has a few features that are difficult to manage, the location key when entering organisation doesn't allow rural areas to be entered. It also takes time to upload events and its participants. the dashboard is difficult to navigate especially of your not an administrator with that you need to ask for permission to be an administrator if wants to do reports. he dashboards need to be made more user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 7, 2021 Thank you Blessing for your review. We look forward in making improvements to the system to ensure you have a better experience using it. The Social Collective AM Amatu M. Manager Non-Profit Organization Management ### "A smart system that has a lot of learning to do" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 December 3, 2021 Pros Having an overview of individual members activity at the club was amazing. Cons The constant additions that comes with software. The constant changes. The fact that the software is not yet able to correct entered data and requires manual correcting. The system is time consuming and may become a burden when numbers increase. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) This software offers a more cohesive overall picture of activity levels in and around the club. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 7, 2021 Amatu, thank you for your review. We are more than happy to assist with the features you find difficult to make the user experience better for you. Let us know how we can assist. The Social Collective TM Thulile M. Programme Director Education Management ### "Penreach Programme Director Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 3, 2021 Data collection Showing of impacts overtime . Pros That it can create dashboards . Show impact over a period of time . Allows edits, although limited . Bulk data can be uploaded at once. Does scheduling . Cons Naming of fields according to an organization . Locations -these can be exact. Easy maneuvering, it could show where one one is and show next step . Allow for at least 2 people to edit ,requesting rights to edit is a tedious process . Updates only when data is available Reasons for choosing The Social Collective As an organization we felt that it speaks to what we do ,also that it would be easy for the field /Data capturer staff to use . We rely on donor funding ,therefore reporting on impact is of utmost importance ,we felt that the system would do just that . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 8, 2021 Thanks Thulile for the feedback. We are working on improving the location pick up especially in rural areas. The Social Collective SN Sonto N. Club Manager Non-Profit Organization Management ### "My experience with Social Collective " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 3, 2021 At first, it was a bit tricky as our administrator was unavailable to guide us through the system operation. So many things we had to learn as we go as an organization, but eventually we got the hang of things. Pros It is easy to navigate once I got the hang of it. Cons Updating of information stored on the system instead of re-entering information manually. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 13, 2021 Thank you so much Sonto for the positive review. I am glad you are getting the hang of the system. We are here to support you to ensure you get the best use of the system. EM Emmah M. Soial responsibility field officer Philanthropy ### "The social collective review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 2, 2021 Social collective is effieicnt in the ways they respond to any equest we have . Pros I liked seeing the dasboards which give us a bird's eye view of our projects Cons yes moderationof the intiative forms and filters toallow us to play around with the graphs . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 13, 2021 Thank you Emmah for reviewing our service. We have taken note of the feature update you would like to see. We look forward to making your M&E process even more seamless. LT Lebo T. Senior Grade Coordinator Non-Profit Organization Management ### "Social Collective Platform Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 2, 2021 Initially it really was a pain, because the people who wanted me to work with it really didn't understand how it works, but with more time spent on it, also because I'm a very technical person, it is easy to use, though not taking away that some more improvements would do it well. Pros I like the fact that it enables my organization to have visualizations of our data, that is spread as decided by the user. As a user with superadmin rights, I like the fact that I have access to certain features such as insights that we use to export data, that was entered at any time to analyse or do whatever necessary with it. I also appreciate the automated dashboards Cons Some of the features, such as reporting are strenuous and heavy on time as they are manual. Reasons for choosing The Social Collective It came highly recommended by one of our donors who have been using it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 13, 2021 Thank you Lebo for taking time to review our services. We are excited about your program and look forward to making the report and data visualisation process better. [View all Reviews](https://www.capterra.com/p/184221/The-Social-Collective/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.