# The Social Collective Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is The Social Collective the right Community solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184221/The-Social-Collective/reviews --- The Social Collective 4 (11) [View alternatives](https://www.capterra.com/p/184221/The-Social-Collective/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of The Social Collective Ease of use 3.6 Customer Service 3.7 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PM Phuti M. Club Manager Individual & Family Services Used the software for: 6-12 months ### "BGCSA Maraisburg" December 8, 2021 4.0 Managing the attendance and capturing of the members details, Pros Daily attendance management and tracking of programs completed Cons the fact that you can add any activities Reason for choosing The Social Collective effectiveness Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Social collective is easier to operate and it produce reliable outcomes Review Source Response from The Social Collective December 13, 2021 Thank you Phuti for taking the time to review the service we provide to you. We are working on new features to make the system even more efficient. EM Emmah M. Soial responsibility field officer Philanthropy Used the software for: 2+ years ### "The social collective review " December 2, 2021 5.0 Social collective is effieicnt in the ways they respond to any equest we have . Pros I liked seeing the dasboards which give us a bird's eye view of our projects Cons yes moderationof the intiative forms and filters toallow us to play around with the graphs . Review Source Response from The Social Collective December 13, 2021 Thank you Emmah for reviewing our service. We have taken note of the feature update you would like to see. We look forward to making your M&E process even more seamless. AM Amatu M. Manager Non-Profit Organization Management Used the software for: 6-12 months ### "A smart system that has a lot of learning to do" December 3, 2021 3.0 Pros Having an overview of individual members activity at the club was amazing. Cons The constant additions that comes with software. The constant changes. The fact that the software is not yet able to correct entered data and requires manual correcting. The system is time consuming and may become a burden when numbers increase. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) This software offers a more cohesive overall picture of activity levels in and around the club. Review Source Response from The Social Collective December 7, 2021 Amatu, thank you for your review. We are more than happy to assist with the features you find difficult to make the user experience better for you. Let us know how we can assist. The Social Collective SM Stephen M. Club Manager Non-Profit Organization Management Used the software for: 6-12 months ### "BGCSA Bertrams" December 8, 2021 5.0 social collective is a good problem solver for example I can easily see total numbers of members in the premises without calculation. i can see which program members done. Pros the software is easy to use and it has reduced most of work that we used to do before. Cons Most of the features we had problem with have been fixed and also they have added new features that makes it easier to track and see member improvement. Reason for choosing The Social Collective easy to use. Review Source Response from The Social Collective December 13, 2021 Thank you Stephen for your review. We are glad you are getting the most out of the system. We look forward to growing with your program. LN Lindi N. Trust Administrator Food & Beverages Used the software for: 1-2 years ### "Features" December 3, 2021 5.0 overall experience it allows admin to file and sort data accordingly, the reports are satisfying. Pros The software is flexible and allows one to tailer to their need. Also it links information together, data that is. Cons the software may be user friendly and be straight forward and easy to guide the user which next step to follow. Review Source Response from The Social Collective December 7, 2021 Hi Lindi, Thank you taking time to review The Social Collective and the service we provide and the positive remarks. The Social Collective LT Lebo T. Senior Grade Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Social Collective Platform Review" December 2, 2021 3.0 Initially it really was a pain, because the people who wanted me to work with it really didn't understand how it works, but with more time spent on it, also because I'm a very technical person, it is easy to use, though not taking away that some more improvements would do it well. Pros I like the fact that it enables my organization to have visualizations of our data, that is spread as decided by the user. As a user with superadmin rights, I like the fact that I have access to certain features such as insights that we use to export data, that was entered at any time to analyse or do whatever necessary with it. I also appreciate the automated dashboards Cons Some of the features, such as reporting are strenuous and heavy on time as they are manual. Reason for choosing The Social Collective It came highly recommended by one of our donors who have been using it Review Source Response from The Social Collective December 13, 2021 Thank you Lebo for taking time to review our services. We are excited about your program and look forward to making the report and data visualisation process better. BM Blessing M. intern Education Management Used the software for: 6-12 months ### "Through the eyes of the Administrator " December 3, 2021 3.0 I think that the system is effective and it does allow to upload data. I believe that with a few improvements. the system would be really great. I enjoyed experiencing using the system and I believe that I too learnt things that I wouldn't have known before. Pros It creates good reports, it creates events in an easy way , it can create dashboards , allows edits to be done though its very limited. Uploading of bulk data Cons The system has a few features that are difficult to manage, the location key when entering organisation doesn't allow rural areas to be entered. It also takes time to upload events and its participants. the dashboard is difficult to navigate especially of your not an administrator with that you need to ask for permission to be an administrator if wants to do reports. he dashboards need to be made more user friendly Review Source Response from The Social Collective December 7, 2021 Thank you Blessing for your review. We look forward in making improvements to the system to ensure you have a better experience using it. The Social Collective TM Thulile M. Programme Director Education Management Used the software for: 6-12 months ### "Penreach Programme Director Review" December 3, 2021 3.0 Data collection Showing of impacts overtime . Pros That it can create dashboards . Show impact over a period of time . Allows edits, although limited . Bulk data can be uploaded at once. Does scheduling . Cons Naming of fields according to an organization . Locations -these can be exact. Easy maneuvering, it could show where one one is and show next step . Allow for at least 2 people to edit ,requesting rights to edit is a tedious process . Updates only when data is available Reason for choosing The Social Collective As an organization we felt that it speaks to what we do ,also that it would be easy for the field /Data capturer staff to use . We rely on donor funding ,therefore reporting on impact is of utmost importance ,we felt that the system would do just that . Review Source Response from The Social Collective December 8, 2021 Thanks Thulile for the feedback. We are working on improving the location pick up especially in rural areas. The Social Collective CB Carla-Jo B. Operations manager Education Management Used the software for: 2+ years ### "The Social Collective" March 20, 2019 5.0 We are aiming to eventually move into the paperless space and the capture at source evolution. We have moved very slowly and appreciate The Social Collectives patience with us. They have worked well to understand our business and what we need from the software. Pros It links our headoffice to what is happening out there in the field. Its also adjustable and flexible. So when things weren't working for us we adjusted things for us. Cons It took the users a long time to get used to it and often they struggled with ease of use. Review Source Response from The Social Collective March 26, 2019 Thank you Carla-Jo and the AVO team. We are looking forward to growing with your programme and needs. SN Sonto N. Club Manager Non-Profit Organization Management Used the software for: 6-12 months ### "My experience with Social Collective " December 3, 2021 5.0 At first, it was a bit tricky as our administrator was unavailable to guide us through the system operation. So many things we had to learn as we go as an organization, but eventually we got the hang of things. Pros It is easy to navigate once I got the hang of it. Cons Updating of information stored on the system instead of re-entering information manually. Review Source Response from The Social Collective December 13, 2021 Thank you so much Sonto for the positive review. I am glad you are getting the hang of the system. We are here to support you to ensure you get the best use of the system. LM Lethabo M. Manager Education Management Used the software for: 6-12 months ### "Lethabo social collective Review " December 13, 2021 3.0 I am able to keep record of the kids coming to the club and also I am able to share the data with spouses. Even parents of kids get notification if their kids are not attending or their programs where postponed. Pros I can always good back to check the kids who came to the club. It shows clean graphs of the data collected. Cons It needs to be able to arrange names from the most attending to the least attending. Review Source Similar Products Featured ## Related categories [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Community](https://www.capterra.com/community-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.