--- title: "STORM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about STORM Software - reviews, pricing plans, popular comparisons to other SOAR products and more." source_url: "https://www.capterra.com/p/184227/STORM-powered-by-OTRS/" page_type: "product" language: "en" --- # STORM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) STORM ## What is STORM? Improve incident management with STORM. STORM is SOAR software that quickly helps analysts manage the orchestration, automation and response of security incidents. Plus, its secure structured communication components allow you to coordinate between IT, security, SOC, risk and management teams. ## What is STORM used for? [Incident Management](https://www.capterra.com/incident-management-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)[Network Security](https://www.capterra.com/network-security-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for STORM?[Manage this product listing](https://www.g2.com/products/otrs-group-storm/claim_requests/new?auto=true) ## STORM Overview Updated September 2026 AI summary STORM provides organizations of all sizes with cloud-based cybersecurity capabilities, focusing on monitoring, threat response, and incident management. It supports teams handling security operations with features like activity tracking, alerts, workflow automation, and audit trails. Integrations with tools for issue tracking, malware analysis, and endpoint management enhance its role within enterprise and midsize security environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### STORM 0.0 VS. [### SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (116)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting Price Contact vendor Starting Price $179.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (116) Value For Money 0.0 (0) Value For Money 4.5 (104) Customer Service 0.0 (0) Customer Service 4.5 (107) ## STORM alternatives [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [4.7 (56)](https://www.capterra.com/p/147662/CrowdStrike-Falcon/reviews/) Starting price $8.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [Google SecOps](https://www.capterra.com/p/187188/Siemplify/) [0.0](https://www.capterra.com/p/187188/Siemplify/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187188/Siemplify/) [Reveelium](https://www.capterra.com/p/183236/Reveelium/) [4.5 (6)](https://www.capterra.com/p/183236/Reveelium/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183236/Reveelium/) Highest Rated [Fidelis Elevate](https://www.capterra.com/p/168954/Fidelis-Elevate/) [5.0 (1)](https://www.capterra.com/p/168954/Fidelis-Elevate/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168954/Fidelis-Elevate/) ## FAQs about STORM Overview ### What company size and specific industries is STORM built for? STORM is designed for CERTs, SOCs, CSIRTs, PSIRTs, cybersecurity teams, and internal IT security teams at organizations of any size that need incident response and security operations support. It is suited to security-focused departments and teams across industries where cyber defense and threat handling are priorities. Features and Usability ### What are the key features of STORM? STORM offers activity monitoring, activity tracking, and event logs for oversight of system events, plus alerts and notifications, real-time notifications, and on-call scheduling for response coordination. It also includes incident management, issue management, investigation management, risk assessment, workflow automation, audit trail, authentication, two-factor authentication, encryption, and vulnerability protection. Integrations ### Which third-party tools and platforms does STORM integrate with? STORM integrates with Bugzilla, OTRS, VMRay Analyzer, and baramundi Management Suite. These native connections cover issue tracking, IT service management, malware analysis, and endpoint management, giving STORM support for four third-party platforms. Getting Started and Support ### What training and onboarding options does STORM offer? STORM provides in person training, live online sessions, and documentation to help teams get started. In person training supports guided setup and direct instruction, live online sessions allow remote walkthroughs, and documentation gives written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does STORM offer? STORM provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Support is presented as a full-service set of contact options and self-service help resources, but no reviewer feedback is available here to describe response times, helpfulness, or common user frustrations. ## Features AI summary Based on 1,661 SOAR reviews Capterra data shows that buyers of cybersecurity software rank the following features as their top priorities: - **Monitoring** (**51%** of reviewers rated this feature as critical) - **Data Security** (**54%**) - **Threat Response** (**57%**) STORM includes **Monitoring** and **Threat Response**, giving security teams ongoing visibility into system activity and the ability to react quickly when risks appear. However, it does not include **Data Security**. By covering **Monitoring** and **Threat Response**, STORM helps businesses detect suspicious behavior earlier, respond to incidents faster, and maintain closer control over their security operations. Activity Monitoring Track and report on everything that happens within the system or network Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail A record of all activities within the system, including user access, changes made, etc. Authentication Verify the identity of users/devices to enable secure access Communications Management Record and track all relevant internal and external communications STORM 35 features ### All Features - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Intrusion Detection System: Identify and alert about security breaches by third parties - Investigation Management: Oversee people and resources to carry out an investigation - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On Call Scheduling: Track and organize on-call shifts - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Login: At least a username and password is required to access the system - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Vulnerability Protection: Safeguards to protect network vulnerabilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ baramundi Management Suite](https://www.capterra.com/p/177946/baramundi-Management-Suite/)[ Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[ OTRS](https://www.capterra.com/p/127284/OTRS/)[ VMRay Analyzer](https://www.capterra.com/p/178533/VMRay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.