# BirdSend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BirdSend the right Email Marketing solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184239/BirdSend/reviews --- BirdSend 4.8 (40) [View alternatives](https://www.capterra.com/p/184239/BirdSend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BirdSend Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews MR Matthew R OwnerMusic, 2 - 10 employeesUsed the software for: Less than 6 months. “Are you looking for a 30% drop in open rates and constant spam reports that won’t even allow you to send an email to your list?Birdsend is the perfect ESP for you!Last quarter, my marketing team decided to cut some of our overhead and switch from Mailchimp which was costing us about $1,000/mo to Birdsend at only $149/mo.“ November 17, 2022 AD Adam D OwnerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “Simplicity is something I look for when choosing a piece of software, as I hate spending the time to learn another piece of software.“ July 12, 2020 OH Onder H Self-EmployedInternet, Self-employedUsed the software for: Less than 6 months. “The ease of use, excellent customer support and the ability to have most of the features that other more expensive solutions provide.“ June 10, 2022 DD Dennis D OwnerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “I love how lightweight it feels and how fast I can send emails. Plus I know the customer support team will answer my questions and help me within 24 hours.“ June 8, 2021 Conrad D Email CopywriterMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I still use Active Campaign, Constant Comtact, SendFox, and MailerLite for certain clients and projects. But as of now, BirdSend is my favorite overall for ease of use and features. “ June 16, 2020 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cath H. Sex Educator Health, Wellness and Fitness Used the software for: 6-12 months ### "A great alternative to ConvertKit" February 12, 2020 5.0 Overall very positive. I annoy them a lot with questions, as I am always comparing it to ConvertKit (which I used for 3-4 years). And they are very good with replies. Plus very open to suggestions on how to improve it. It is only a new provider, which means they are still rolling out features. When switching to a new provider, there is a learning curve (which can be frustrating) but that will happen with any new provider. So I dedicated 2-3 days to play with it ie set up forms, automations and tags before switching my large list over. It was time well spent! Pros Affordability was important, as ConvertKIt was becoming way too expensive, as my list continued to grow. I also love the functions. It pretty much does everything that ConvertKit does (or soon will be as new features are constantly being added) and more. Plus it gives me detailed analytics for each email that goes out, and collects a reason for unsubscribes. Cons Currently, I am unable to open up individual email addresses, to see the history of what they have opened or clicked. Their instructions on how to set it up could be better - they have comprehensive videos but i like to read and bypassed the videos. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) too expensive (especially as my list grew) and I had an issue with payment and was very unhappy with how they handled it - unhappy enough to start looking for an alternative that better met my needs - which BirdSend does! Review Source Response from XooGuu March 6, 2020 Hi Cath Thank you for your review! The ability to see an individual and see what emails they've opened and clicked, including when... is already in our to-do list. IU Ian U. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Simple to use, at a great price" December 24, 2019 5.0 BirdSend has been a great replacement for my previous email list provider (GetResponse). It is cheaper, easier to use, and is already providing better results. The training, tips and support are very helpful Pros Setting up email sequences via the "automation" option couldn't be easier. The whole sequence can be accessed from one page. This makes visualising the flow, and making changes, quick and simple. It is easy to adjust campaigns in response to replies we receive. It is so user-friendly, compared to other software we have used. Cons At the moment I'm frustrated that there is no integration with the lead generation software I am currently using (Thrive Leads from Thrive Themes). Although I guess the failing is on the part of Thrive, not BirdSend. I don't think the BirdSend optin forms offer as much functionality and customisation as the Thrive Leads forms do. So at the moment I have to either use Zapier to link the Thrive Leads optin to BirdSend - no good really, as I'm limited to 100 zaps, which I use in 10 days or so. Or have to use the BirdSend lead gen, which I don't like as much as the Thrive Leads forms. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing BirdSend Mainly price. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) We'd hit our ceiling of 5,000 emails, and GR wanted to make a HUGE price increase to step up to 10,000. Review Source Response from XooGuu January 3, 2020 Hi Ian Thank you for the review! Much appreciated! To clarify, you can still use Thrive Leads and Thrive Themes with BirdSend without Zapier. Simply use our RAW HTML and paste it inside Thrive, and you'll be all set. We use Thrive ourselves as well as our other users, and the RAW HTML method is how we've successfully integrated successfully with Thrive. Please see how to do this here: https://help.birdsend.co/article/show/64536 Feel free to reach out to us if you have any further queries. MR Matthew R. Owner Music Used the software for: Less than 6 months ### "Not worth the risk!" November 17, 2022 1.0 Are you looking for a 30% drop in open rates and constant spam reports that won’t even allow you to send an email to your list?Birdsend is the perfect ESP for you!Last quarter, my marketing team decided to cut some of our overhead and switch from Mailchimp which was costing us about $1,000/mo to Birdsend at only $149/mo.This was one of the worst mistakes I’ve made as a business person.Of course, our team had the best intentions. After all, Birdsend, although a new player in the scene, had stellar reviews and was a fraction of the cost.It turns out that there’s a reason that more popular ESPs such as Constant Contact, Mailchimp and Active Campaign charge more.The integration with my website and lead capture software (wordpress and thrive leads) took our team several costly weeks to deploy and add their custom code to every single optin form.Not only did the integration take forever, but we were in constant communication with their support team to troubleshoot bugs in their tracking—these were never fully resolved.But what about deliverability?While Birdsend reported sunny stats at first (open rates seemed good at first), within two weeks, our open rates saw a decrease of 30% compared to our time with Mailchimp.At the end, we sunk $1,000+ on the integration alone only to suffer for weeks with little or no sales to show for it. Pros \-It was the most affordable ESP-At the time, it seemed like an easy integration (not true) Cons \-Terrible deliverability-Poor open rates-Does not natively integrate with popular lead capture software (custom coding required)-Bad tracking (does not accurately track sales made)-Spam reports due to shared server Reason for choosing BirdSend Because it was more affordable Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We wanted to save money Review Source Response from XooGuu December 22, 2022 You were with us for 3 months. Your open rates dropped because in the middle of using us, you enabled DMARC on your domain. If you enable DMARC, you must use a custom sending domain (your domain) to send the emails. You can't use our sending domain because of this DMARC. Why? Because if DMARC is present and you still use our sending domain, the email messages will be treated as phishing or spoofing by mailbox providers → meaning there's a high chance your emails go to the spam folder. We've already sent you multiple warnings about this via emails & notifications inside the tool — and asked you to either turn off DMARC or use your own custom sending domain. BirdSend mail servers have dedicated IPs. These IPs are not shared w/ other users using the same hosting company. You requested a refund for all 3 invoices you've paid. Our refund policy is 30 days no-questions-asked from the last invoice, which we've refunded the last one to you. https://share.getcloudapp.com/nOu1oRD0 RB Ruth B. Publisher Publishing Used the software for: 6-12 months ### "No More Email Headaches!" December 13, 2019 5.0 So far I'm loving my experience with BirdSend! It's easy to use, I have no more email headaches wondering if my emails are going to get delievered, or if the right emails are going out at the right time. In 2020 I'm planning on doing a lot more email automation and am looking forward to really digging in and learning about all the extra features to do that. Pros I love the ease and simplicity of being able to send out a daily broadcast email to my customers and subscribers. I'm a relatively new user so haven't dug into all the extra features yet. Cons One thing I'd really like to see is an archive feature so that I can share with people who prefer to read online. But other than that, I don't dislike anything about this software. Reason for choosing BirdSend Price was a huge factor, but also I'd been a previous customer of Zaxaa Beats and had really liked it at the time. The other thing I like is that BirdSemd is built for content marketers, and as a digital product creator it fits my needs because the team understands what it takes to do email marketing on a daily basis. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) I was looking for a company with good customer service, and that was more reliable. I had all sorts of problems with ConvertKit, and felt that with so many complaints from my customers and subscribers that it wasn't worth the price I was paying. Review Source MR Melissa R. Writer/ Blogger Religious Institutions Used the software for: 6-12 months ### "Choosing Birdsend was a great decision!" May 18, 2020 5.0 Their customer support has been great. I've loved working with the folks at Birdsend. Pros Birdsend has been a great investment for my blog. I love the ease of setting up the forms and how easy it is to customize each form. The email settings are easy to use and creating sequences, tags, automations, and broadcasts are all simple. Their deliverabilty is fantastic! Overall, such a great value! Cons I wish the wordpress plugin had the ability to choose individual forms for different pages on my site to make it easier to create multiple opt ins or lead magnets. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) I initially made the switch because of the price. I had a great experience for several years on Covertkit and loved their platform. Switching to Birdsend wasn't an easy decision, but I'm so glad I made the switch! Review Source DD Dennis D. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Why I love and recommend BirdSend" June 8, 2021 5.0 Awesome. I love how lightweight it feels and how fast I can send emails. Plus I know the customer support team will answer my questions and help me within 24 hours. Pros BirdSend is the fastest, simplest and most affordable Email Service Provider I've found. They have an excellent onboarding process which helped me move my contacts, lists, tags, and sequences from my old ESP. Customer service has been excellent too. BirdSend is exactly what I need as a creator, info publisher, email marketer and small biz owner. Cons I don't have any complaints. BirdSend is a simple, streamlined ESP that does exactly what I need it to do . Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing BirdSend BirdSend is faster, easier to use and more affordable. Plus I found out that they offered excellent customer support during the free trial. Review Source PS Patricia S. Blogger Health, Wellness and Fitness Used the software for: Less than 6 months ### "Bare Bones But Works" February 23, 2020 3.0 BirdSend is really the bare bones of email marketing. If you're just sending out basic emails and creating simple, basic opt-ins, it works but if you need more tools it's just not there yet. Pros I love the ease of creating pop-ups and opt-ins. So easy! My list size has almost doubled in just a few months. Cons I can't segment my sign-ups and there's no built-in gdpr. There aren't any options to change the text font, color, or size. Reason for choosing BirdSend My friend recommended it. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I wanted to grow my email without spending a ton of money. Birdsend is affordable. Review Source Response from XooGuu February 28, 2020 Hi Tricia Thanks for the Capterra review. You mentioned that there's no built-in GDPR and you can't segment your sign ups. You can actually do this. I've recorded a short video to show you how to do it: \[SENSITIVE CONTENT HIDDEN\] Please let me know if you have further questions. Simileoluwa O. Freelancer Market Research Used the software for: Less than 6 months ### "Finally, a Not-Too-Expensive BUT Effective Solution to my Email marketing Issues" March 9, 2022 5.0 These software will do great. Pros The Customer care is great. They have been helpful for me not to talk of the ease of use with the user interface Cons They're still building and releasing updates Alternatives considered [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing BirdSend My friend who is an affiliate marketer recommended it Review Source Andy S. Training Director E-Learning Used the software for: Less than 6 months ### "Incredible value and much easier to use than Mailchimp" April 28, 2020 5.0 Setting up email sequences and signup forms is much easier than with my previous email service provider. I am very glad that I made the switch. Pros I gave Birdsend a trial for the low price, but I stayed for the ease of use and feature set. - The user interface is pretty intuitive and easy to use. - It's easy to set up forms and automation sequences. - It's totally flexible in segmenting your audience, as it works on tags rather than lists. - It allows you to set up different lead magnets or even follow-up sequences for the same 'list'. - Support is responsive, coming back either instantly or within a couple of hours, which is not bead considering the time difference between Europe and Indonesia. They are friendly and helpful, and their English is excellent. - They also provide a useful guide to email marketing, very useful for the non-specialist like me. - Costs are far lower than the competition Cons Birdsend is a young product so there are still a few features to be added or ironed out - not bugs, but sometimes it's not as flexible as I would like. The company is aware of this and seem to be working diligently to improve these very minor snags. Let me give you an idea of how minor these are: - If you put a form in the Birdsend widget, you only get one choice of font for the headings - luckily it's one that looks OK (I figured out how to change this in CSS eventually) - the visibility settings for the forms widget don't seem to always work as they should - fortunately it's easy to configure the visibility of widgets directly in Wordpress, so it's not a problem. - Birdsend's website could do with a more responsive design when trying to view it on mobile. That's all I can think of - they are very minor points. Review Source Naa Ardua F. Illustrator Arts and Crafts Used the software for: Less than 6 months ### "Amazing attention to detail! " April 21, 2020 5.0 I'm saving so much money just by switching providers. The fact that Birdsend can do pretty much everything that the bigger well known companies can do at a more affordable price is excellent. Pros The level of dedication from the customer service team is amazing! I had hundreds of questions and they answered each and every one in a timely manner. I was super impressed at the level of detail during the migration process. Cons The landing page feature is not as robust as it is with Convertkit but the replacement option is sufficient. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Review Source AD Adam D. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Eliminate the Confusion, Overwhelm & Complexity " July 12, 2020 5.0 Overall, it's been a great platform that's so simple to use. Simplicity is something I look for when choosing a piece of software, as I hate spending the time to learn another piece of software. Pros I have been in the online marketing space for 10+ years, and have used several email autoresponder tools. Without a doubt, Bird Send has been the simplest to set up. I still have not had to watch a tutorial video, as it's easy to figure out. The other feature I love is the auto-resend emails to people who have not opened an email. Others tools have this, but it's done manually. As an entrepenuer, we have 37 things going on, and often times forget to log back into our email autoresponder tool to re-send the emails. With Bird Send, this is automated. Cons The biggest issue I have is they don't have that many direct integrations. You can connect with other tools via Zapier, but that's a pain to set up (and an additional cost). I really wish we could tag people who click on a link, as I like the ability to do that. Review Source Response from XooGuu July 23, 2020 Hey Adam, Thanks for the review. You can easily tag people who click on a link. Simply go to \[Automation > \[Rules\] and then set this up: https://share.getcloudapp.com/5zuXQED7 Let us know if you have any questions and we'll be glad to help! RT Ray T. Director E-Learning Used the software for: Less than 6 months ### "Cheap and Good" September 15, 2020 5.0 I have tried Aweber and Getresponse, and this is by far my favorite. My only regret is not coming on board earlier. Pros \- Integrates with many softwares. - Reasonable pricing. - VERY RESPONSIVE live chats, that actually knows the answers. - Even the \[SENSITIVE CONTENT HIDDEN\] is very hands on, and will connect with you. - No frills, you have what you need to do the really basic stuffs. - Reliable, no unpleasant surprises. Cons \- Interface needs some time to get used to. - The thank you page URL needs to be hardcoded in the software, while I would prefer it to be on the website so I can use PHP. (probably not an issue for 95% of the other users though) Review Source NW Natalie W. CEO Online Media Used the software for: Less than 6 months ### "Incredible Customer Support" October 26, 2020 5.0 Overall experience has been fantastic. The customer service team are the most responsive I have ever come across. They go above and beyond and have been incredible. The migration process was taken care of which made the whole transition process seamless and easy. The money I am saving makes the switch even more worthwhile. Pros \- The value for money is fantastic - Customer Service is outstanding - Easy to use - Good functionality and features Cons \- There are some minor features missing but workarounds have been found Review Source AS Amy S. owner, author Primary/Secondary Education Used the software for: Less than 6 months ### "Value + Functionality" June 2, 2020 5.0 Pros I like that Birdsend provides affordable email marketing that still has all the tools I need. Cons I haven't taken the time needed to fully learn all the options and tools I have at my disposal. Reason for choosing BirdSend A driving factor for me was cost. I was worried that with the economical cost would come less than ideal service, but that has not proven to be the case. It is good quality at a reasonable rate. Review Source CR Camila R. Blogger Arts and Crafts Used the software for: 6-12 months ### "Love this tool" September 23, 2021 5.0 Amazing. Pros At first, the price. Hard to beat. But once I started using it, it's how easy it is to set campaigns, write emails and sequences and overall admin the account. BUT most of all what I love the most is to be heard. That's priceless. As a relatively new tool, it's growing and competing with giants and yet they take the time to listen to what we need. I already requested a few important features they didn't have and within weeks they made it happen. Their response is always positive and willing to help, open to improving the platform. Hope they keep listening and caring as they grow. I'm really glad I found them and I recommend BirdSend highly! Cons I can't say there's anything I dislike. I could just number a few things that could be more flexible, like the actual email layout, maybe having a few more editing options but nothing that I could live without. So far I'm very happy. Reason for choosing BirdSend My options were staying with MailerLite and Mailchimp or switching to BirdSend. I chose BirdSend because I had good communication with Welly before switching, he was very helpful and communicative. And finally the price vs all the value I was getting was a nobrainer. Review Source AA Adele A. Founder Online Media Used the software for: 6-12 months ### "So glad I found Birdsend" December 5, 2019 5.0 I love that I can tag/segment my list, create rules based on certain actions like clicks or buys, and A/B test headlines within the platform. I also enjoy the option of being able to resend emails to people who haven't opened them and clean my list of unengaged subs all within the platform. My last ESP required me to purchase a separate package if I wanted to clean my list. Birdsend is beginner friendly if you just need something simple but it's also perfect for more advanced users who want to dive deep into tracking, rules, and testing. Pros I love the ease of use, customer service, and all of the features I get using this software that I couldn't get with other ESPs. Plus, it doesn't cost an arm and a leg! I also like that they upgrade their software to include improvements and tweaks. Cons Nothing, I can't find anything wrong with the software. Reason for choosing BirdSend Because I saw the spreadsheet that Welly did which included the comparison between Birdsend and other ESPs. It made me realize just how many great features Birdsend has that others don't. It's truly a great service! Thank you Welly and the team! Review Source AP Amy P. Content Creator/ Bloggger Arts and Crafts Used the software for: Less than 6 months ### "BirdSend Has Helped Me Grow My Email List!" October 28, 2019 5.0 It's been great! My subscriber list has increased a lot and people are responding to my emails well. My open rate has gone up a lot and I get a definite increase in my traffic when an email goes out. Pros I like how easy BirdSend is to use. The import, setup of broadcasts and funnels, and pop-up have been very straight forward to use. If I have questions, I always get a prompt answer and followup. I love that a pop-up is included. That has increased my subscribers the most. I'm not a fan of pop-ups but this one is working well. Setting up my weekly broadcasts and a sign-up series was simple and has been very effective for my list. The dashboard is straight forward, which I like! I'm not very tech-savvy so I like the basics and ease which BirdSend provides both! Cons Not a lot that I can think of yet. I know there are quite a few features I have yet to use, but I'm happy with what it has done for my business and the price is great! Maybe a few more features for the emails themselves like inserting a line. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I wanted something more affordable. Review Source BH Bianca H. Blogger Online Media Used the software for: 6-12 months ### "Sending out email newsletters for less money!" February 24, 2020 5.0 I have a blog that sends out a newsletter whenever a new blogpost goes online. I don't make a lot of money off my newsletter subscribers, that's why I wanted to opt for an inexpensive email platform. When I found Birdsend, I was a bit hesitant at first because it wasn't as well established in the blogging world, but I gave it a try and loved it. I can do all my newsletters from there with an RSS integration (which means less work for me) and it costs me less. Win-Win! Pros \+ RSS-Integration. Birdsend can create my newsletters by using my website's RSS feed. Which makes is super easy for me to send out the emails. + Simple E-Mail design. Birdsend focuses on a simple and functional newsletter, which is also beautiful. + Awesome support. When I started out with Birdsend, the founder took his time to explain to me the whole platform in a skype meeting. All my further questions have been answered really quickly by the support team. + Birdsend is much cheaper than similar email platforms. And I can do everything I need to within the platform. So for me, it was a no-brainer. Cons \- As it was a new platform, that I've never heard of, I took a leap of faith. I didn't regret it, though. Review Source SE Steve E. President E-Learning Used the software for: 6-12 months ### "I dumped MailChimp for BirdSend and I'm Don't Regret it!" December 19, 2021 5.0 I hope that they grow huge and make lots of money ... but still keep their personalized customer service. That is what sets them apart from the other players. Pros Customer Support is PHENOMENAL. They are quick to respond, patient with my questions and regularly send links and screenshots to help me understand how to use the software. When I transitioned from MailChimp their tech team migrated all of my Opt-In Forms (about 20 of them) flawlessly. There communication was fantastic. Cons Some of the text formatting could be improved. For instance. Whenever I paste formatted text into Birdsend and then add a link to any text that is bold or italic - the formatting goes away when the link is set. There doesn't appear to be an option for WYSIWYG text coloring. You have to do HTML - it really slows me down. Reason for choosing BirdSend Price - and \[SENSITIVE CONTENT\] emails Review Source DG Donna G. President Marketing and Advertising Used the software for: 1-2 years ### "Love the ease of use with Birdsend!" January 15, 2020 5.0 My experience has been great! I found the platform easy to use. Pros I switched to Birdsend from another software due to cost savings and the fact that I could get most of the features I wanted at Birdsend with substantial cost savings. I haven't been disappointed. I have been very impressed with how quickly and thoroughly tech support replies to issues and the openness of the developer to suggestions to improve the software. Cons I wish the opt-in forms could be more easily customized without having to hire a developer, similar to the form customization features in aWeber. While there is some integration with the Wordpress plugin, Thrive, Architect, I wish the opt-in form customization was more thorough like in ConvertKit. Reason for choosing BirdSend outlined in review above Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) cost savings for a similar product Review Source AR Amy R. Blogger Writing and Editing Used the software for: Less than 6 months ### "Exceptional support, amazing features" March 17, 2020 5.0 I was unsure about switching from my previous email service provider to BirdSend, but after some contemplation, I made the switch. My only complaint is that I wish I would have done it sooner. The support is outstanding and the service itself is worth its weight in gold. I would highly recommend this ESP to any online business owner. Pros The process of moving from my previous email service provider to BirdSend was seamless. I didn't lose any subscribers and they offered to switch over all my forms for me. As with anything, there was a bit of a learning curve at the beginning, but it is very easy to use and straightforward. The value you get for the price is absolutely incredible and they have the best support team I've ever come across bar none. Cons Learning how to use BirdSend at the beginning was a bit of a learning curve, but nothing too extreme. After a couple of days of exploring in my account, I was able to learn where different features were kept and how to run my account smoothly. Review Source MR Mary R. Christian Author & Speaker Religious Institutions Used the software for: 6-12 months ### "Excellent Product" May 19, 2020 5.0 Outstanding! Pros It is so easy to learn. I was using a competitors product, but was struggling with the flow to set up emails. A couple of quick conversations with the help desk and I was on my way to mass email updates. My favorite feature was tying it to my website. I set up marketing emails and/or update emails within my books, offering the reader an opportunity to connect with me for more devotionals. The website redirects them to BirdSend to register. they register with an email and the devotionals go to their Inbox automatically. It has wonderful functionality and easy to set up. When I add a new devotional links, I simply duplicate the process, modify the email name and email data to fit the new link! Wow! What wonderful customer service! They are quick to respond to any questions. They go above and beyond with follow-up making sure everything is working after a question. I have never had any problem with their software, just operator error when need a little help if setting up something new. Great deals for renewing the product and a great value compared to other similar products. All around I give BirdSend an A++ and highly recommend the product. Cons The only negative I have seen is that I would love the capability of additional fonts, but the good far outweighs this one minor problem. Reason for choosing BirdSend Cost and functionality. Review Source Conrad D. Email Copywriter Marketing and Advertising Used the software for: Less than 6 months ### "The ALMOST-PERFECT Email Platform" June 16, 2020 5.0 BirdSend makes it easy to create emails and email sequences. And makes it super easy to edit them. They also make it easy to track which emails are making sales. Pros Simplicity, Features, and Pricing. When I saw that the software could track customer values, was tagged based, and started at $9/mo I was intrigued. Then when I started my trial and saw how easy the editor was to use, I was hooked. Building out sequences and editing individual emails in a sequence is one of the things it does better than a lot of other softwares. I've used a lot of email platforms over the years. I still use Active Campaign, Constant Comtact, SendFox, and MailerLite for certain clients and projects. But as of now, BirdSend is my favorite overall for ease of use and features. Cons I'd like to have the ability to link to old emails as webpages directly from BirdSend. And I'd love more direct integrations. Review Source Tara F. Copywriter Marketing and Advertising Used the software for: Less than 6 months ### "Switched from ConvertKit to save $$$" December 15, 2019 5.0 Love it. Saves me $$$, didn’t take me any time at all to switch. All positive for this solopreneur. Pros I love the price. I now save $30US per month since switching from ConvertKit yet I still have almost the same functionality. The switch was super simple - the BirdSend team did it for me! Cons I’d like to be able to use CSS in emails and create templates as it would make it far easier to customise. I also miss the visual automations within ConvertKit. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing BirdSend Price. Review Source Response from XooGuu March 6, 2020 Hi Tara Many thanks for your review! Want to clarify that you can use inline CSS in your emails. Visual automation is also in our to-do list. Thanks for your support. MK Michael K. Artist Music Used the software for: Less than 6 months ### "BirdSend is a GodSend" October 25, 2019 5.0 I keep in touch with fans and announce new releases using BirdSend. I am not a professional email marketer so the extra help has made it worth the while for me. This program is definitely for professional email marketers and has all the features I would want if I were one myself. Pros Took a little while for me to get used to the software but once I did it's much easier to operate than the others I have tried (i.e. MailChimp) Cons Some of the functions worked differently and I needed help learning them. I am very happy to report that BirdSend's customer service is the best I've ever experienced. I was never able to connect with anyone ever at MailChimp. BirdSend is the exact opposite: they are right there to help or within 24 hours or less. Excellent customer service! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp software blocked me when I tried to send two emails in the same day. It literally locked up and stopped working. Of course, there was no warning nor would they answer a single email explaining why. A friend told me about BirdSend so I made the switch and glad I did. 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