# Dexatel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dexatel Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/184249/SendSMS --- # Dexatel Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dexatel ## What is Dexatel? Dexatel is an API-first, AI-powered CPaaS platform that helps businesses engage customers, drive conversions, and scale SMS marketing as part of a unified omnichannel strategy. With Dexatel Engage, companies deliver promotions, transactional alerts, reminders, and conversational flows via SMS, WhatsApp, Viber, Telegram, RCS, and Email, all from a single campaign dashboard or communications API. The platform offers advanced segmentation, personalized templates, automated scheduling, AI-driven routing, real-time analytics, and enterprise-grade compliance (GDPR, ISO/IEC 27001). Trusted by fintech, eCommerce, gaming, marketplaces, and SaaS businesses, Dexatel ensures carrier-grade deliverability, optimized open rates, and measurable ROI for mission-critical campaigns. From recovering abandoned carts to sending time-sensitive alerts or running global promotions, Dexatel makes SMS marketing smarter, safer, and more effective. ## What is Dexatel used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Overall rating Based on 29 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dexatel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dexatel.com/&name=Dexatel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dexatel 4.9 (29) VS. [4.4 (44)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (29) Ease Of Use 4.3 (16,293) Value For Money 5.0 (29) Value For Money 4.3 (11,362) Customer Service 4.9 (29) Customer Service 4.0 (10,583) ## Dexatel alternatives Highest Rated [4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/) Starting price $119.00 Per User, Per Month [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,293)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,057)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/180348/Viber/) [Text Request](https://www.capterra.com/p/167015/Text-Request/) [4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Starting price $59.00 Per User, Per Month [Learn More](https://www.capterra.com/p/167015/Text-Request/) [View all alternatives](https://www.capterra.com/p/184249/SendSMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Dexatel 34 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Manage user consent requests and documents Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Pre-designed layouts that can be customized to match preferences and requirements Tracks metrics that provide insight into how a user interacts with any interface or product Track interaction history by documenting conversations for contacts Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Notifications via mobile devices Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Track the number of open emails, messages, and texts for any campaign Adjust communications based on previous interactions or personal preferences Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (29) 5.0 Based on 29 reviews ## Pricing Value for money 5.0 (29) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/184249/SendSMS/pricing/) Value for money 5.0 (29) 5.0 Based on 29 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Customer.io](https://www.capterra.com/p/174023/Customer-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (29) 4.9 Based on 29 reviews ## User reviews Overall rating 4.9 Based on 29 reviews Filter by rating 5(27) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Ali S. Social Media Marketer Marketing and Advertising ### "Satisfied with their service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 27, 2020 Pros It is easy to use, with no additional hassles. The pricing was fair too, competitive in the market. But I mostly liked the how-to-do types of videos. Basically all you need to use the service. Cons The website sometimes works slow for mobile devices which is annoying. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA abdullah a. business man Restaurants ### "Amazing service in stunning price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2020 SendSMS is the most complete Bulk SMS Service I have ever used. from the simplest User-interface to stunning Customer support. SendSMS is a marvelous package in great pricing. From as low as $5 for 1000 SMS. Approaching numerous customers has never been this Easier. To justify their price and services the simply provide free trail for you to understand that it is what you have been searching for. I would highly recommend SendSMS. Pros everything about this software is fantastic. the price point, customer service , free trail, and user-friendly user interface. Cons nothing that i could state. it is the most complete package of bulk sms in the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZI Zahra I. musician Fine Art ### "EXCELLENT SERVICE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2020 My overall experience with SendSMS was great. It helped me greatly in taking my business to the next level with their flexible pricing and commendable customer support. Pros The foremost benefit of this service was that I get my target audience in a short time with their assistance. Cons you cannot avail its service on 24/7 but if you are a regular user of it, it can be helpful and beneficial both for increasing traffic to your business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shreya G. writer Writing and Editing ### "Must use marketing application " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 10, 2020 Other features include API Integration, Mobile Optimization, already designed Templates, and Mass Texting. Also, it has very competitive pricing ie. 1000 SMS for the USA costs only $7, making it a must-use platform for my marketing campaigns. I soon registered for that and got to use a few of the most amazing features like scheduling the text message. SendSMS also provided me with the detailed statistics of my marketing campaign that boosted my sales and client interaction. They also have amazing features like the personalization of a message Pros competitive pricing 1000 SMS is $7. I tried a lot of SMS marketing services but they seemed difficult for me. Then I got to know about sendSMS through a friend of me. The best part of sendSMS is that it has a test for free option available. Cons Nothing, I got to know about sendSMS through a friend of mine. The best part of sendSMS is that it has a test for free option available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HR Hira R. ELT Education Management ### "highly satisfied with the services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2019 My experience with Trustpilot was great I have tried other marketing platform previously but was not satisfied with the services. Trust spot provided me with awesome customer service and they rightly delivered the messages to the targeted people. Besides stimulating the upselling of my small business they also recovered my inactive clients. Pros They rightly delivered the campaign and also provided me with a detailed performance report. I got a higher conversion rate in a short time and in quite reasonable amount. I am highly satisfied with the results. Their interface is easy to manage and customer service is really awesome Cons The only shortcoming that I came across is that I did not get a good response from a few customers. But this also, in turn, helped me in rendering a more targeted campaign for the next time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Manager Computer Hardware ### "Top notch service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2019 Pros After trying out countless other SMS marketing services I can assure you that no one of them keep their promises. After wasting time and money I’ve finally found the best SMS marketing platform with excellent price packages coupled with fantastic customer support. Whenever I needed guidance their customer support was always very humble and helpful. Owning a small business, I really needed to target specific demographic. This service really boosted my sales because their SMS campaign results were far better than any campaigns run on Facebook or Emails. On top of all that their rates are quite reasonable, being $5 for 1000 SMS in America. I will praise their service because they have resulted in a big sales boost for me. For small to medium business owners, I highly recommend their service to promote your products or sales to targeted audience! Cons It delivers everything it promises, highly recomended. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VK Vipin K. CTO Computer Software ### "Reliable And Trustworthy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2019 I'm using it to send OTP to our consumers and customers. It's really fast and reliable with almost 100% delivery rate. Pros The best part about SendSMS is its high delivery rate and that the platform is well-optimized so it works pretty smoothly. Cons Nothing, there are no noticeable flaws with the service. It really suits our company's current needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Karen S. Postdoctoral Researcher Research ### "Irreplaceable tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2019 Pros Would like to point out a couple of advantages here: - Affordable price - High quality - Convenient to use Cons SendSMS is a pretty good tool. Can't complain! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FB Felicia B. Community Specialist Non-Profit Organization Management ### "Makes complicated task simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2019 This software increases my effectiveness, communication, and service offerings to clients with ease. Pros I work with many community organizations that require different services. This software assists in creating tailored messages regarding services to organizations based on current needs with ease! Cons No present complaints, customer services are accessible and friendly! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Martina Z. Sales Director Telecommunications ### "Fast and Cheap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2019 Pros Using this tool for about a month. Very fast delivery and cheap prices for all destinations needed. Cons No cons to admit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/184249/SendSMS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)