# Dexatel Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Dexatel the right SMS Marketing solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184249/SendSMS/reviews

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Dexatel

4.9 (29)

[View alternatives](https://www.capterra.com/p/184249/SendSMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Dexatel

Ease of use

5.0

Customer Service

4.9

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lindsey A.  
Project Manager  
Real Estate  
Used the software for: 6-12 months

### "Simple & Effective Marketing Tool"

July 22, 2019

5.0

Its an additional marketing tool in our arsenal. We schedule recurring reminders and we can create new campaigns as needed for other events, listings, or news.

Pros

This software has helped market our properties and services tremendously! We are able to send out bulk notifications to prospective buyers about our new listings the moment they hit the market, but most importantly we group the notifications by people's budget. This means we send the right text messages to the right buyers. The ability to segment our texts to target audiences might be my favorite part of this system! Plus it's easy to implement and scheduling allows you to set it up and know it's going to get done!

Cons

No problems so far and it's easy to chat with someone on their site to ask any questions you might have!

Reason for choosing Dexatel

Easy to use Ability to segment campaigns based on our own unique parameters Great value Ability to track effectiveness of campaigns

Review Source

Shreya G.  
writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Must use marketing application "

January 10, 2020

4.0

Other features include API Integration, Mobile Optimization, already designed Templates, and Mass Texting. Also, it has very competitive pricing ie. 1000 SMS for the USA costs only $7, making it a must-use platform for my marketing campaigns. I soon registered for that and got to use a few of the most amazing features like scheduling the text message. SendSMS also provided me with the detailed statistics of my marketing campaign that boosted my sales and client interaction. They also have amazing features like the personalization of a message

Pros

competitive pricing 1000 SMS is $7. I tried a lot of SMS marketing services but they seemed difficult for me. Then I got to know about sendSMS through a friend of me. The best part of sendSMS is that it has a test for free option available.

Cons

Nothing, I got to know about sendSMS through a friend of mine. The best part of sendSMS is that it has a test for free option available.

Review Source

VP

Varvara P.  
Business Development  
Telecommunications  
Used the software for: Less than 6 months

### "Good option for international sms"

July 16, 2019

5.0

Pros

If you are dealing with international SMS, this tool is a good solution. I use it on a regular basis. What I like most about it is the quality and rates. I do recommend!

Cons

Cannot think of anything negative, no drawbacks so far

Review Source

Ali S.  
Social Media Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Satisfied with their service"

March 27, 2020

5.0

Pros

It is easy to use, with no additional hassles. The pricing was fair too, competitive in the market. But I mostly liked the how-to-do types of videos. Basically all you need to use the service.

Cons

The website sometimes works slow for mobile devices which is annoying.

Review Source

Liparit A.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "I recommend it to everyone!"

July 10, 2019

5.0

We use it for promotion.

Pros

I am using this software daily and I am very satisfied with it. They have an excellent support team. Guys you are awesome!

Cons

For me, there isn't any. But anyway they can improve a little bit their UI/UX.

Review Source

Elbak E.  
Director at Yerevan College of NPUA  
Education Management  
Used the software for: I used a free trial

### "Comfortable tool"

July 10, 2019

5.0

Thanks to the comfort and clarity, SendSMS helps me to organize my work more efficiently and quickly.

Pros

I prefer to use this tool as it is convenient, fast and simple than others

Cons

Unlike other current tools, Send SMS hasn't any negative features.

Review Source

Marina S.  
International Sales Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Good Value of Money!!!"

July 16, 2019

5.0

Pros

This software is very easy to use, the prices are also affordable. It's the fastest delivery of messages from all the tools I've used so far.

Cons

I liked everything about this software, haven't had any issues till now!!

Review Source

Martina Z.  
Sales Director  
Telecommunications  
Used the software for: Less than 6 months

### "Fast and Cheap"

July 24, 2019

5.0

Pros

Using this tool for about a month. Very fast delivery and cheap prices for all destinations needed.

Cons

No cons to admit.

Review Source

AM

Artashes M.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great experience"

June 3, 2019

5.0

Found SendSMS through Capterra and was interested to try out its bulk SMS services for sending greeting message to our hotel guests. Overall, I'm very satisfied with the service. I've sent like 150 SMS messages worldwide in total and 144 were delivered without any issues. Will be using this service going forward and can recommend it to anyone who wants to try.

Pros

This product help us to communicate with our guests.

Cons

Everything works perfectly. Nothing to complain.

Review Source

Response from Dexatel

June 10, 2019

Thank you for the review! We are happy you were satisfied with our service and hope to continue our partnership for a long time.

Rafayel B.  
SEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very happy with the analytics"

June 14, 2019

5.0

Very happy with SendSMS. It met almost all of my needs and has some cool features for sending SMS, such as customization, existing templates, scheduling and so on.

Pros

The advanced analytics feature was pretty comprehensive and detailed.

Cons

No real noticeable flow with the portal, I have no criticism.

Review Source

Response from Dexatel

June 17, 2019

Thank you for using our SMS portal. We are delighted to hear you liked our features.

VR

Verified Reviewer  
Manager  
Computer Hardware  
Used the software for: 6-12 months

### "Top notch service"

December 16, 2019

5.0

Pros

After trying out countless other SMS marketing services I can assure you that no one of them keep their promises. After wasting time and money I’ve finally found the best SMS marketing platform with excellent price packages coupled with fantastic customer support. Whenever I needed guidance their customer support was always very humble and helpful. Owning a small business, I really needed to target specific demographic. This service really boosted my sales because their SMS campaign results were far better than any campaigns run on Facebook or Emails. On top of all that their rates are quite reasonable, being $5 for 1000 SMS in America. I will praise their service because they have resulted in a big sales boost for me. For small to medium business owners, I highly recommend their service to promote your products or sales to targeted audience!

Cons

It delivers everything it promises, highly recomended.

Review Source

HR

Hira R.  
ELT  
Education Management  
Used the software for: 6-12 months

### "highly satisfied with the services"

December 30, 2019

5.0

My experience with Trustpilot was great I have tried other marketing platform previously but was not satisfied with the services. Trust spot provided me with awesome customer service and they rightly delivered the messages to the targeted people. Besides stimulating the upselling of my small business they also recovered my inactive clients.

Pros

They rightly delivered the campaign and also provided me with a detailed performance report. I got a higher conversion rate in a short time and in quite reasonable amount. I am highly satisfied with the results. Their interface is easy to manage and customer service is really awesome

Cons

The only shortcoming that I came across is that I did not get a good response from a few customers. But this also, in turn, helped me in rendering a more targeted campaign for the next time.

Review Source

aA

abdullah A.  
business man  
Restaurants  
Used the software for: Less than 6 months

### "Amazing service in stunning price."

January 17, 2020

5.0

SendSMS is the most complete Bulk SMS Service I have ever used. from the simplest User-interface to stunning Customer support. SendSMS is a marvelous package in great pricing. From as low as $5 for 1000 SMS. Approaching numerous customers has never been this Easier. To justify their price and services the simply provide free trail for you to understand that it is what you have been searching for. I would highly recommend SendSMS.

Pros

everything about this software is fantastic. the price point, customer service , free trail, and user-friendly user interface.

Cons

nothing that i could state. it is the most complete package of bulk sms in the market.

Review Source

VK

Vipin K.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "Reliable And Trustworthy"

September 25, 2019

5.0

I'm using it to send OTP to our consumers and customers. It's really fast and reliable with almost 100% delivery rate.

Pros

The best part about SendSMS is its high delivery rate and that the platform is well-optimized so it works pretty smoothly.

Cons

Nothing, there are no noticeable flaws with the service. It really suits our company's current needs.

Review Source

AM

Alisa M.  
Tutor  
Education Management  
Used the software for: I used a free trial

### "my new must use app"

June 16, 2019

5.0

If you take some time and use the software, you will love it! I used that once and I am going to use it again. First of all, as I mentioned like to mention the fact that it is simple and easy to use. Sometimes I am getting lost in tight applications and softwares of these kind, but this one impressed me a lot. It was fast and reliable. I shared the information I wanted my company target to get and the outcome was perfect. I liked the interface too. I appreciate the fact that people working on developing these kind of products think about users and set minimum input for maximum output.

Pros

It was simple and easy to use. Also I liked the interface.

Cons

I can hardly mention anything. I liked it a lot .

Review Source

ZI

Zahra I.  
musician  
Fine Art  
Used the software for: 1-2 years

### "EXCELLENT SERVICE"

January 14, 2020

5.0

My overall experience with SendSMS was great. It helped me greatly in taking my business to the next level with their flexible pricing and commendable customer support.

Pros

The foremost benefit of this service was that I get my target audience in a short time with their assistance.

Cons

you cannot avail its service on 24/7 but if you are a regular user of it, it can be helpful and beneficial both for increasing traffic to your business.

Review Source

VR

Verified Reviewer  
IT manager  
Computer Software  
Used the software for: Less than 6 months

### "Very friendly support"

July 10, 2019

5.0

We sending with SendSMS our company notifications to staff.

Pros

Fast and friendly support with good prices

Cons

Hard to say. Maybe colors of their website.

Review Source

PR

Petra R.  
Founder  
Civic & Social Organization  
Used the software for: I used a free trial

### "Sufficient, affordable"

June 16, 2019

5.0

Pros

I use SendSMS platform for quite a long time and rates are attractive and quality is excelent.

Cons

Page is a bit complicated but with practice it is easy to use

Review Source

Karen S.  
Postdoctoral Researcher  
Research  
Used the software for: Less than 6 months

### "Irreplaceable tool"

August 18, 2019

5.0

Pros

Would like to point out a couple of advantages here: - Affordable price - High quality - Convenient to use

Cons

SendSMS is a pretty good tool. Can't complain!

Review Source

SA

Saqib A.  
Director  
Computer & Network Security  
Used the software for: I used a free trial

### "Worthable"

June 30, 2019

5.0

Pros

Easy to use no difficult to understand.i like it

Cons

Features and services are wonderful easy to use

Review Source

HK

Henrikh K.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Simply awesome"

June 15, 2019

5.0

I loved how streamlined and easy to navigate the portal was in terms of design. Made the process of developing and sending my SMS marketing campaign a lot easier, and saved me a lot of time and effort.

Pros

SendSMS has an outstanding price to quality ratio. For the quality of service they provide, I find the pricing to be on the affordable side.

Cons

I didn't really find any negatives with either the service or the portal, everything was on par.

Review Source

KG

Khachik G.  
CEO  
Education Management  
Used the software for: 6-12 months

### "Easy and productive tool to send sms globally"

June 4, 2019

5.0

I am very satisfied with the services offered by sendsms.global and I am certainly going to use it regularly.

Pros

sendsms.global was very easy to use for me and it proved to be one of the most productive tools to promote our services around the globe.

Cons

I suppose I was one of the very first adopters of this product, so by that time some features were not completely developed.

Review Source

FB

Felicia B.  
Community Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Makes complicated task simple"

July 30, 2019

5.0

This software increases my effectiveness, communication, and service offerings to clients with ease.

Pros

I work with many community organizations that require different services. This software assists in creating tailored messages regarding services to organizations based on current needs with ease!

Cons

No present complaints, customer services are accessible and friendly!

Review Source

Ashot A.  
Academic Director  
Education Management  
Used the software for: Less than 6 months

### "Great tool for sms marketing"

July 10, 2019

5.0

Pros

Low cost and great customer service are the main advantages among others. Also the product is easy to use.

Cons

It is a relatively new product offered in the market, but don't be scared to try it.

Review Source

FB

Faris B.  
Editor in chief  
Automotive  
Used the software for: I used a free trial

### "Efficient tool"

July 2, 2019

5.0

Pros

Easy to use, very efficient, kind of solution that you can't make business without it

Cons

Reporting is very detailed, you can make every business strategy about your selling and even managing your clients

Review Source

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