Who Uses This Software?

Competitive companies use Slab across their entire organizations. Slab is the only solution powerful enough for technical teams and approachable enough for everyone else.


Average Ratings

26 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.67/month/user
  • Pricing Details
    https://slab.com/pricing
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Slab
  • slab.com
  • Founded 2016
  • United States

About Slab

Slab is a beautiful team wiki & knowledge base, reimagined to be fast, intuitive, and powerful. Think of it as a long-term memory for your team. It features the familiar editing and collaboration features of Google Docs, but with the organization capabilities of a modern intranet. With a focus on just solving long-term team knowledge, Slab integrates with all your other favorite productivity tools for everything else - like Slack, GSuite, Github, Asana, and many many more.


Slab Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

Slab Reviews Recently Reviewed!


Slab changed the way our company creates and uses documentation

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We love how easy it is for everyone to create and find documentation. We tried many different systems to store documentation, but Slab has worked really well for everyone in the company. The integration with Slack makes it so much more convenient than always having to go to yet another system. We can frequently answer each other's questions with a Slab article, and when we can't, we try to create the Slab article right then and respond to the person with a link to the newly built article. This has allowed us to better expand our documentation and stop repeating the same questions.

Cons: There are only a few minor things we found that would be nice such as the ability to attach files right to an article rather than having to upload somewhere else and linking to it. We also looked at other systems that had checklists which seemed like a nice feature, but we realized we wouldn't actually use that feature. Neither of these features has even been missed as we've been using Slab for months now, and the more we use it, the more we like it.

Overall: Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, to getting the team onboard, to adding new articles, to searching articles, everything works as you would expect without having to figure anything out. It's simple and easy to use, and we enjoy using it more and more.

We are a web development firm and provide website maintenance services, so Slab contains everything from company policies to detailed technical documentation for solving specific problems, and it has worked great for everything we wanted to document.

Sleek, Intuitive, Blazing fast, and great customer support!

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: - fast search (it's really fast and precise)

- fast rendering of pages

- renders markdown in a very pleasing way

- an auto-generated table of contents is a great feature

- awesome customer service.

Cons: It's still actively developing. Things might change here and there.

Integration still has rooms for improvement. I hope it supports integration with more on-premise solutions like NextCloud, and Mattermost.

Overall: I was looking for a reasonably priced knowledge management service that works well with Korean.

I've tried many services in the past, and I had a lot of issues with search, export and sharing.

Atlassian's product was overwhelmingly feature-rich. It is a very nice product. But it wasn't for our team. Our team needed a simple product that is not so hard to use, and works well with Korean./

Slab is awesome in that it does the basic things just right. It is easy to write, find and share contents. I think it even presents very nicely.

I was very impressed by Slab team's customer support. They responded quickly to my questions and were very friendly. When I requested a feature, the team kept track of my request and sent me a mail a month later reminding me to check out the feature that I requested.

I am not working for Slab nor am I related to their team by any means.

I am leading a small IT system admin team in Korea, (less than 15 people) and I found Slab while I was searching for a knowledge management system for my team.

I tried more than 5 solutions in the past 2 years. Slab was my pick.

Slab is a great choice for Markdown-based team documentation

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: - Simple, Markdown based docs. You can copy-paste from a Github repo if you were originally using that to store your information -- or vice versa, if you decide your Slab docs would be better off living in a README.

- Sensible export with usable file-names -- no platform lock. If you don't like Slab, you can leave very easily. One click of a button grabs all of your documents in Markdown format and sticks them into a Zip file.

- Congratulatory thanks messages on your posts are a nice touch that helps you feel as though your docs are actually being used when someone thanks you for them

- Organization/team/user settings are simple and they just work. Don't have to play with a billion permissions to make sure users can read and edit docs. Inviting new users is very simple.

Cons: - No warning/success/failure/note pull-blocks to emphasize certain information. That said, I suggested it to Slab's customer support team, and they said it is on the roadmap!

- Tables are not so good -- but Markdown tables in general are very simple, so this is more a Markdown limitation than a Slab limitation.

- Image handling is not so good -- you don't get to set alignments or text wrapping. Again I think this is a Markdown limitation rather than a Slab limitation -- you are trading the Markdown simplicity for some table and image control.

Overall: We are solving the business problem of a lack of documentation. We didn't have much in the way of documentation prior to using Slab. Slab has helped us compile most of our docs and information into one easy-to-access, easy-to-use central repository.

We have realized benefits with on-boarding especially -- there's a lot of information we keep in Slab that isn't "ASAP must-reads" for new hires -- but that stuff is definitely still helpful for them to absorb in their first few weeks. Having a place where they can explore the documentation on their own, at their own pace -- it has been very valuable.

Functional but needs more features

Apr 02, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: My favourite things about Slab are:

- integration with Google Drive (including searches).

- searches don't just bring up where the term was found, but also highlight it in context.

- calendars, spreadsheets, and other documents can be embedded into documents.

- ability to add guests.

Cons: My least favourite things about Slab are:

- it can be hard to know what to read and how to read it.

- images cannot be embedded inline with text.

- email addresses are not automatically parsed into mailto: links.

- there is no find and replace (within a post nor system wide).

- ordered lists cannot have paragraphs in between (without restarting the numbering).

- when cross-referencing other posts (by typing + to bring up the contextual menu and then starting to type), there's no easy way to link to a heading.

- there's no feature to check for dead links.

- when tagging teammates, it only uses their full name (there's no way to enter just their first name or put a shortened ID via one's profile).

- screenshots are outdated on their website (so what you see there isn't what you see in your account).

- there does not appear to be any document versioning.

Overall: Slab will be a useful tool for us to share information internally. Updates are coming, but the updates page (https://updates.slab.com/) doesn't seem to be updated in sync with releases and updates don't seem too frequent. I look forward to monitoring the direction the Slab team takes their software.

Slab was down for an hour due to some fire or windstorm something weird and I could hardly function.

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy and clean way to store your teams information. integrates with most everything.

we work with a lot of vendors, and slab is by far the easiest way to onboard them with all the info they could ever need.

Cons: you need a champion. to speerhead getting onboarded and practicing regular hygeine. one you get over that initial internal user adoption bump tho, (i undestand this will sound weird) but people will get addicted to making sure your companies info and policies are correct.

Overall: Whenever a vendor or person who doesn't work here uses our slab they have decided to implement slab at their company. Every. Time.

A great tool to store knowledge for your organization

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's easy to use with a wonderfully simple interface. Very easy to teach to peers and get them contributing in no time. The ability to search Slab, Slack, and Google Drive all at once is a lifesaver.

Cons: It can be a little bit difficult to visually navigate between the different topics. The interface is very minimal so it's out of the way, but not exactly beautiful.

Overall: We were looking for a durable place to store team knowledge that everyone could search and contribute to. We experimented with a dozen other platforms but Slab was the most feature-complete and easiest to use of the bunch. The team is small but their response time and customer service is excellent.

Slab has become a core part of how we do business

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to get started, easy to use. You don't need a whole library of knowledge or even have thought about the perfect organizational scheme. Slab was a great tool for us when we were just getting started, has scaled with us nicely, and I can clearly see how it will scale with us further as we grow.

Cons: Weren't many integrations to start, but have been adding them at a rapid clip.

A sleek and intuitive wiki tool with outstanding search and the best customer support

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Slab is extremely user-friendly and easy to set up. It took no time to figure out all of the conveniently laid out features and start documenting my team's knowledge and organizing it using Topics (labels).

- The search is fantastic and extends to your Slack and GDrive if you give Slab the permissions;

- The roles and permissions settings are very flexible and you can compartmentalize your information and give access only to the people who should see it.

- The live chat support is the best I've ever encountered, and the overall customer service experience has been great: quick response time, helpful answers, positive attitude.

- The product has been continuously developing and improving over the course of the 4 months I've been using it, and a ton of functionality has been added as if per my personal request addressing all of my team's core needs (private topics, topic subscriptions and others).

Cons: The only drawback for my team is lack of Gitlab integration, but I know it's a huge piece of functionality, so I hope as the demand grows it will be added.

Overall: It has been nothing but positive, and I wish Slab further growth and a ton of happy users!

Much Better Than Confluence

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Slab just WORKS. It achieved our major requirements:

* Live-updating for collaborative note taking (especially helpful in meetings and interviews)

* Access restrictions: some of our knowledge needs to be accessible only by certain users

* Great cut-and-paste: this was especially helpful in transitioning from Confluence, and in aggregating knowledge from other sources

* Reasonable pricing

* Stable: it just works! A huge shift from Confluence, which was constantly broken

Cons: I miss columns and more advanced layouts, but they are not mission-critical.

I *really* miss embedding PDFs. Slab lets you upload images... but that's it. No other files. I REALLY hope this changes soon.

Overall: My team finds that Slab meets our needs MUCH better than Atlassian Confluence. We made up our minds to make the switch only a few days into our trial.

Great team wiki

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The beautiful, intuitive, simple interface

Cons: Lack of permissions, which has recently been fixed with secret notes and guest access

Overall: I've loved using slab as an engineering manager onboarding new hires, as well as a startup founder focused on product management.

Great decision to utilize Slab!

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design is very aesthetically appealing and design is easy to use!

Cons: So far, our team has not run into any cons for this software. Any issues we have run into has been fixed in a timely manner.

Overall: We have had a great experience with Slab! They have been so helpful and responsive during our preparation in rolling this out to our team.

Intuitive & a pleasure to use

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, customizable, and well adapted for companies seeking to have a central hub for documentation for the entire org.

Cons: At first, it was challenging to figure out some of the product features that were available.

My desktop is beautiful now

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Work feels calm, cool and collected when I use Slab. I spend less time bouncing back and forth between tabs and more time *actually thinking* through the content of a doc. With their integrations, everything flows in so smoothly.

Not to mention, I spend way less time searching through my inbox, slack messages and Drive in order to find the thing I actually need - THAT is game-changing for my productivity and flow.

Cons: I wish you could make some topics public so it could serve as a help desk!

Internal Wiki for Law Practice

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It is an easy way to disseminate information to a broad legal team to make sure high value legal knowledge is not silo'd in individuals. It improves our overall efficiency as a firm.

Cons: One of our use cases is a Quora type Q&A. However, it is not easy to capture Quora like functionality. This would help make the product more dynamic for our purposes.

Overall: They have been responsive to my needs. Some of my product feedback was fixed and implemented very quickly. I appreciate the attention to customer feedback. The recent UX update is very nice as well.

The best team Wiki and company information and process documentation application.

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: 1. Very fast and responsive. The search and speed of the application is among the fastest i've seen.

2. Easily to quickly jump in and start using effectively right away.

3. Nice design. Easy to navigate within the application. The commenting features are great.

Cons: 1. Would be a couple features i'd like to see added but overall its perfectly sufficient for what we use it primarily for.

Overall: We use slab for an Internal Wiki and team information storage.

Slab Provided the Easy Documentation Needed

Apr 02, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was easy to begin creating our first documents. Once we'd determined our topic organizational structure we were off. We had a stockpile of Google docs that copied over. New pages were simple to create and edit.

Cons: I wish Slab had an automated table of contents that functioned independently of the topics.

Overall: I would gladly recommend this as a wiki for enterprise use. It's easy to use while still offering most of what an organization needs in a system like this.

Using Slab to replace Confluence

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: So easy to use ... I had our entire documentation structure built in about 10 min and was able to rapidly role this out internally.

Cons: The biggest issue I see is the interface for attaching Google Drive documents inside of Posts. Instead of being able to just browse and select a file you have to get the share link and manually paste it in.

Overall: Great! It has really helped us rapidly organize our SW Documentation with little to no team training to use.

Slab is the smartest "no-brainer" knowledge database for our company.

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Incredibly user-friendly interface

-Integration with many different tech tools, like Slack and Google Drive

-Beautiful design

Cons: Honestly, everything looks incredible. I honestly can't find a single flaw.

Overall: Our experience with Slab has been phenomenal.

We were currently using an alternative knowledge database, but the functionality, and ease-of-use does not compare at all to Slab.

Great alternative to Google docs

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Allows more interaction and building off of the work from others on the team. It serves as a great library of information and can be read through easily.

Cons: There are a lot of moving pieces and it can get overwhelming.

Overall: We enjoy using it. We have tried other similar softwares, such as confluence, but Slab works better and has a better user experience and smoother flow

Really cool knowledge management software

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has an awesome & crisp user interface, easy to use editor with tons of integrations and most importantly this app super fast unlike many collaboration tools I have seen that get really slow. I have enjoyed working on it thus looking forward to getting the paid version.

Cons: Not that I can think of anyone right now. Would love Grammarly integration.

Overall: Used it for creating our marketing wiki and to share stuff within the organization and enable the sales team.

Clean, simple and intuitive

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Great user interface that delivers total flexibility for document and knowledge management.

Super fast search - it quickly become my go-to for all the stuff I dont want to keep in my head!

Cons: Would be great to be able to upload files direct into posts.

Overall: We need to get a simple to user solution for all departments to share the stuff we need to know. Slab delivers by just doing one thing .. really well. Not overloaded in features we just wont use.

A well done documentation tool

Mar 27, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup (Google SSO is useful)

Flexible organization (Wiki on steroids)

Integrations that provide rich embeds

Cons: The editor can still be improved, without chasing coda it could do with improvements in things like handling external copy/paste, tables management, SVG support

Overall: We have been using it in the development team and actually use the tool rather than have stale google docs laying around

Useful product for team wiki and employee training

Mar 26, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy it is to embed video and spreadsheets, so that all the key materials are in an easy to find place for any given topic you want to access.

Cons: The word editing for slab pages is a bit clunky, but not game-breaking. Not that intuitive in regard to editing slab pages or sharing.

Overall: Has been a great resource to quickly train employees and new hires, as well as a reference source for our team

Slab is a modern area to sort your documentation and internal team information

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Inline editing is a sinch. Compared to software like confluence or other on-prem solutions, Slab's cloud product is lightweight and simple for exactly what you need it for. An intranet dashboard for your team, that's fun to use.

Cons: I think some features like adding an option to customize the logos/colors in the dashboard would be cool. Otherwise I like Slab's features. I think as it grows more features will get added that will make things even easier for handling team internal documentation.

Perhaps Slab #20 User

Apr 02, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is fast and constantly is being improved with total dedication.

Cons: The entire ease of use the entire product maybe an issue for slow users, like me, not super simple. This is mainly my con that Slab product cons, which I expect too much from an early stage product.

Overall: They are there to develop product and help clients.

Simple but powerful, easy to use, and fast

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to get up and running. The UI is really simple and straightforward.

The search functionality is great!

Cons: It did take me a few minutes to understand how posts are organized in Slab using "topics".

Overall: Slab has quickly become our go-to platform for documenting and sharing knowledge internally (and sometimes externally too).