# Fleetsmith Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fleetsmith Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more.

Source: https://www.capterra.com/p/184308/Fleetsmith/reviews

---

# 

 Fleetsmith Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fleetsmith

## What is Fleetsmith?

Fleetsmith is the security-focused, automated, cloud mobile device management solution for Apple devices. We put common device deployment, security, and compliance workloads on autopilot, so IT teams can focus on more impactful and rewarding work. Features: Zero-touch deployment: Local user account, DEP, apps and settings Smart inventory Automatic OS upgrades and enforcement Fully-automated patch management Set-and-forget configuration for 70+ apps

## What is Fleetsmith used for?

[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$8.25

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Fleetsmith?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fleetsmith.com&name=Fleetsmith)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fleetsmith

4.6 (29)

VS.

[4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting Price

$8.25

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (29)

Ease Of Use

4.9 (477)

Value For Money

4.6 (23)

Value For Money

4.6 (466)

Customer Service

4.9 (23)

Customer Service

4.9 (471)

## Fleetsmith alternatives

[4.6 (858)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (1,460)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting price

$795.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (70)](https://www.capterra.com/p/191345/Applivery/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (543)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

Starting price

$3.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/184308/Fleetsmith/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic User/Device Recognition

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

The system can automatically recognize a user and/or device

Compliance Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Data Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to handle large datasets

Deployment Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the processes involved when making the application ready for use

Endpoint Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track status, assign actions, and control access to systems for devices within the organization

Fleetsmith 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage assets throughout their lifecycle to optimize profit

The system can automatically recognize a user and/or device

Track and manage adherence to policies for any service, product, process, or supplier

Ability to handle large datasets

Manage the processes involved when making the application ready for use

Track status, assign actions, and control access to systems for devices within the organization

Track and manage inventory levels to maintain proper supply

Monitor the movement of one or more IT assets throughout the organization

Install software updates and bug fixes remotely

Deploy updates or install new software remotely

View and track pertinent metrics to find patterns and gain insights from data

Securely stores data to prevent data loss or breaches

Allows businesses to manage the software installed on their devices.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Control and manage access to wireless networks

Features

3.9 (29)

3.9

Based on 29 reviews

## Pricing

Value for money

4.6 (23)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/184308/Fleetsmith/pricing/)

Intelligence

$0.00

It includes:

-   Asset Tag Support
-   Auto Device Assignment (With G Suite
-   Automatic Device Enrollment (With DEP)
-   Dashboard
-   Ios & Tvos Intelligence
-   Macos Intelligence
-   Office 365)
-   Smart Device Inventory

Managed

$8.25

Other,Per Month

It includes:

-   Asset Tag Support
-   Auto Device Assignment (With G Suite
-   Automatic Device Enrollment (With DEP)
-   Dashboard With Easy Remediation
-   Easy App Installs (With Automatic Updates)
-   Easy Disk Encryption With Automatic Key Escrow
-   Easy Macos Upgrades
-   Ios & Tvos Intelligence
-   Office 365)
-   Password & Screen Lock Enforcement
-   Remote Lock & Erase
-   Smart Device Inventory
-   True Zero-Touch Deployment (With DEP)

Value for money

4.6 (23)

4.6

Based on 23 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

## Support, customer service and training options

Customer Service

4.9 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (23)

4.9

Based on 23 reviews

## User reviews

Overall rating

4.6

Based on 29 reviews

Filter by rating

5(19)

4(8)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RM

Raiane M.

Vendedora

Marketing and Advertising

### "Produto confiável "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 4, 2024

Confesso que eu subestimei o aplicativo eu não achei que ele seria de serventia igual ta sendo

Pros

Ele ajuda bastante,principalmente quando tem alguma dúvida são bem rápidos para ajudar

Cons

Acho que de ponyo negativo eu ainda não vi

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jonathan P.

IT Lead

Information Technology and Services

### "Lost it's appeal after being bought by Apple"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

September 1, 2022

Pros

It was easy to get started with and they have a simple interface.

Cons

After being acquired by Apple, App management disappeared and made it a poor product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Computer Software

### "Fleetsmith - a missed opportunity"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 28, 2021

Fleetsmith is very good at the bits it does do, you need to keep in mind there are limitations in what you can manage now. The lack of any roadmap from Apple means other options namely the Jamf products are worth evaluating before paying for Fleetsmith. If you find it fits your requirements though it is a reliable product.

Pros

We started using Fleetsmith before Apple acquired the company and the ability to easily onboard users with a generous free tier was superb. The ability to deploy a number of key pieces of software from their catalog was great and there we some good levels of control over device settings including key escrow for disk encryption.

Cons

Many of the features that made it so great disappeared overnight though and have not returned. There is no roadmap from Apple to say what the plans are. There were also little things that you couldn't acheive with Fleetsmith such as easily deploying a website shortcut to the desktop. Luckily they did leave the custom script in place so bash is an option but this is something that should be slicker.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

Reasons for choosing Fleetsmith

Fleetsmith offered free iOS devices for life while in iOS support was in beta. This was a good fit for our initial needs but longer term we wil likely migrate away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Chief Technology Officer

Education Management

### "Fleetsmith Was Great - Maybe They Will Be Again One Day?"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

November 18, 2020

Pros

Fleetsmith was a great fit for us until Apple purchased them and removed all the functionality that drew us to the product in the first place. Under Apple's ownership the security standards are high, and they are slowly adding functionality back in, so it might return to greatness.

Cons

Lack of integration with volume app purchasing, and the sale of the product to Apple which resulted in massive loss of functionality.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Greg C.

Sysadmin

Apparel & Fashion

### "More of a DIY product instead of something that requires experts who've been trained in the software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 6, 2019

I called, they answered, I had my trial setup. They answered my couple questions immediately and I felt confident enough to start rolling this out to a handle of different devices. After a few minutes things were just working. Couldn't believe the simplicity and effectiveness of this platform.

Pros

That I was able to setup in minutes, not months! The other solution I was looking into required costly onboarding that would requires weeks-months of setup and training. No thank you!

Cons

Haven't found anything I dislike yet. Still working on figuring out how to deploy office products but I haven't spent much time on it yet. I'm sure it will make sense once I start working on it.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reasons for choosing Fleetsmith

We are still in the eval / free tier but the simplicity is what led us here.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Sylvain D.

CTO

Information Technology and Services

### "Great for startups on budget"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2019

Keeping up to date with all patches and forcing users to do their updates is now a breeze. Checking computer compliance such as hard disk encryption, screensavers, password policy is now also fully centralised. Added controls such as remote wipe or preventing computer to connect to unknown wifi spots also certainly limit or mitigate risks of data theft.

Pros

Pricing is very attractive (free) with less than 10 assets, impossible to beat. Profiles are easy to setup and it does help to get started very quickly. Installation is also very straightforward which is GREAT as opposed to some other tools we assessed. MDM and DEP are supported, which is awesome so that you can literally leave the computer setup itself (although we have not yet activated DEP). Would recommend to anyone considering to secure a small park of computers to give it a try on a machine to see if it fits their needs.

Cons

It supports only Apple devices, pricing may give me second thoughts going over 10 users (we will want to retain the software but some competitor may become more interesting). It does integrate a lot of features and software that can be installed automatically on computers, however it does not support ALL the software we wish to see. It also does not include (as yet) device location tracking or some "smart" features such as automatically enforcing updates within X days for vulnerable softwares (for example some Chrome updates are "cosmetic" but some do fix security issues and it would be great to see them automatically enforced without manual action). Still... quite sure these will come in time!

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

Reasons for choosing Fleetsmith

Pricing as main factor but also the "new" factor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PZ

Peter Z.

Consultant

Information Technology and Services

### "Different approach to many processes, well thought of not finished yet in main areas"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 5, 2019

I enjoy the people who work there. The concepts are great.

Pros

easy to setup, Excellent support, great concepts how do mundane tasks in a fun way.

Cons

Google sign in not for everybody. Not feature complete

Alternatives considered

[FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/)

[Addigy](https://www.capterra.com/p/154787/Addigy/)

Reasons for choosing Fleetsmith

first 10 for free mainly and because I am not decided to choose which one is the one for my job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Marcus R.

Technical Director

Information Technology and Services

### "Great software for managing Macs - the way deployments should be"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2019

We needed to ensure our fleet of Mac computers were kept up to date with both OS and applications to meet our security certification requirements. Whilst some solutions are heavyweight, Fleetsmith is simple to set up, simple to manage and lets us be sure our computers are compliant. Zero touch deployments when combined with Apple's DEP was the icing on the cake!

Pros

The software is the perfect balance of enterprise ready and user friendly - almost zero setup time, easy to manage and keep running smoothly.

Cons

Initially it only worked with G-Suite accounts but the move to support Azure AD/Office 365 solved that.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reasons for choosing Fleetsmith

A more cost effective solution, easier to set up and configure and comes with pre-packaged application deployments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Topher W.

Head of IT

Health, Wellness and Fitness

### "Very strong MDM solution - but scalability can be hard with complex needs/environments"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 5, 2019

I've been happy with the basic uses of Fleetsmith and the team is amazing. They are constantly working on new features and hopefully they tackle some of the biggest feature requests soon but it's the best value for money for SMB that I've ever worked with.

Pros

Fleetsmith has great integration with GSuite and a clear and straightforward management dashboard to deploy and manage assets. The setup is very simple and takes no time to get plugging away at configuring your environment. The support team via tickets or in Slack are super helpful, responsive, and all around a great group of people to help out if needed. Also, the way that FS keeps apps that don't require an update continuously updated while closed is a really elegant way to not worry about an ever growing collection of end user apps.

Cons

The biggest issues I have encountered come with the implementation of profiles in FS and the lack of custom package deployment. The approve and assign process could definitely use some streamlining as it's a few steps to get things how I like them. The Global Profile is not useful for me as there are a lot of different subsets of devices. This is further compounded by the inability to assign multiple profiles which I would find very useful in an enterprise settings (tailoring devices by department and/or geographic location). As for the applications catalog, it's got some standards in there, but it is very limited. Without the ability deploy custom packages and now whitelist KEXT unless it's in the FS catalog, it really defeats a lot of convenience of an MDM

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

It was a smaller footprint with less demanding IT management needs and I hoped FS would scale with the organization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Chris P.

Office Manager

Information Technology and Services

### "Very Helpful"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 5, 2019

Pros

I like the fact that it lets you know when updates are available and ready to be installed.

Cons

I don't really know a lot about how the software works, so I am not really qualified to answer this question.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Simon G.

CTO

Computer Software

### "The best of all "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2019

Pros

Really good design for IT admin and for the user

Cons

I would like to have more possibility in term of app deployment

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KN

Kurt N.

Operations Manager

Marketing and Advertising

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2019

It's been simple to use and great for what we need.

Pros

It's great for us because we don't have a lot of users on macs and it is a great way to organize our inventory for them there.

Cons

We only get 10 or 15 devices for the plan we are on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Peter B.

HEAD OF IT

Computer Software

### "Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 5, 2019

I do something to deploy all our Macs

Pros

Manage all Mac Laptops and easy to deploy

Cons

Process register DEP and ABM were long.. Instruction was not clear!

Reasons for choosing Fleetsmith

I would not select it if I have more times to do all the research.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Cameron M.

CTO

Hospital & Health Care

### "Finally IT that works like you expect it to"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2019

We are a small digital healthcare company. Despite being small, we need to have a very strong security posture for our clients. Fleetsmith makes compliance with various checklists easy, and reporting and visibility comes basically for free. We are lucky that we have an all Mac fleet, but the combination of Fleetsmith and all Macs is a delightful IT deployment environment.

Pros

Deployment and MDM setup is simple. Available software is bleeding edge and well supported. Visibility into our laptop fleet is exceptional. Most of all, this product makes compliance a cinch.

Cons

My only gripe is really the lack of written support for many of the software applications, but the support team more than makes up for this.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Jamf did not enable me to deploy various services (such as OSQuery) or provide necessary reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DV

Dave V.

Senior IT Manager

Consumer Electronics

### "Simple to use, automated MDM + App management for the modern IT team"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 20, 2019

Overall, the experience has been great! We've cut down onboarding times and have freed up our IT team members to focus on more pressing issues, longer term projects, etc.

Pros

The learning curve and ease of implementation. I literally setup in less than 30 minutes!

Cons

There are some feature sets that are lacking which can be found in most other competitors.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

\- GSuite integration - short learning curve (no special classes, training, or certs needed) - ease of overall administration and deployment - automated OS and app management

Alternatives considered

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

[Iru](https://www.capterra.com/p/181954/Iru/)

Reasons for choosing Fleetsmith

The reasons mentioned above

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lukas K.

CEO

Financial Services

### "Fastest implementation ever"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2019

We really care about security at company and this tool helps us to manage our macs. We are always in control of patch management.

Pros

That if I have gsuite I can use the product straight away. I don't need to go throw sale persons and long response from the distributor. Great fit for startups.

Cons

Lack of functions we have a lot of suggestion to a product that we want to see in future

Reasons for choosing Fleetsmith

I tested JAMF in other company and free user limit for the new company was a good incentive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RV

Richard V.

IT Lead

Information Technology and Services

### "Fleetsmith for Me"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 20, 2019

Fleetsmith has accomplished a quality solution with its central OSX device management solution.

Pros

The ease of completing tasks such as archiving, reports and application integration make Fleetsmith fun to use. The solution is stable and free of any annoying lag or sync issues. The dashboard keeps me up to date with informative and useful data.

Cons

The inability to view installed applications per device. Not able to audit users & groups within each device.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reasons for choosing Fleetsmith

Referral from co-worker

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sales Operations Analyst

Construction

### "Easy and straightfoward to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 14, 2019

Pros

As an end user, it's very easy to see suggested updates to the software that I need to install. Very easy and strightfoward to use

Cons

Not really a con -might be too simple to use - there aren't many buttons as an end user

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

Naleke K.

Systems Support Officer

Financial Services

### "Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2019

I generally have had a great experience using Fleetsmith at SunFunder. The user interface now looks pretty cool. The on-boarding process is made significantly easier. When the security of some apps is compromised Fleetsmith takes quick action to ensure safety of its users, like recently with Zoom.

Pros

I think locking and erasing stolen laptops is pretty cool. We recently had a stolen laptop that has not come on yet, waiting to see what happens then. Checking a laptop's health status, battery and storage space is also really helpful in our situation.

Cons

That some of the software applications that we use aren't on Fleetsmith yet though you recently added box drive, could you add more such as Tunnelbear?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jamie C.

CTO

Marketing and Advertising

### "Solid product, fast support and oozes quality."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2019

We were able to take a process that was painful, cumbersome and time-consuming and reduce it to something simple, fast and joyful. The lack of a lengthy sales cycle was very refreshing. Being able to land on the homepage, click a few buttons and be up and running in less than five minutes was delightful.

Pros

It makes managing fleets of machines with a directory of users from Gsuite and flawlessly handles assignment of machines with Apples DEP product and removes 80-90% of the headache of managing a fleet of macs. The UI is dreamy and is joyful to use due to the large (and ever-expanding) list of software and configuration options.

Cons

The one thing that lacks is support for Apples Volume Purchasing Program. It may be one thing, but it is a big thing. The app store is central to Mac OS and not being able to make use of VPP is the one part of Fleetsmith that removes joy.

Alternatives considered

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

[SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/)

Reasons for choosing Fleetsmith

Trial of the full product without commitment made the decision a breeze. No sales cycle, no endless "discovery calls" or hidden charges (Jamf Jumpstart) made the decision a no-brainer. The product was top notch and it worked. It continues to work. I may actually love it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NV

Neal V.

Customer Success Engineer

Computer Software

### "Great up and coming product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 7, 2019

Solves the problem of managing assets + keeping endpoints up to date with latest patches for smaller organizations without the overhead of maintaining a more complex solution.

Pros

\- ease of use - unintrusive for end users - up to date with latest patches

Cons

\- lacks some customizability - not enough self service software installs available for end users

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reasons for choosing Fleetsmith

Less overhead, ease of user, no learning curve

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Brittany Binna Y.

VP of Operations

Information Technology and Services

### "Easy solution to bootstrap your IT and MDM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 7, 2019

Fleetsmith makes managing large number of devices easy and foolproof even when the organization is too small for an official IT owner.

Pros

We've been able to harness MDM and smoother onboarding with very little resource thanks to Fleetsmith. It's easy and very intuitive for any team member. Very light weight and functional.

Cons

It does not allow for remote wipe unless the computer is connected to online. I have also heard that when we have a robust security and IT process, we may have to move onto a more robust system.

Alternatives considered

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alain M.

CEO

Computer Software

### "Great, but maybe oversimplified"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 7, 2019

Pros

The UI is good and getting started is really easy. Having lots of integrations is really nice too.

Cons

Sometimes things are so simplified that I can't do what I want to do. For example, the Malwarebytes integration is SO simple that I have no idea if it's actually doing anything or working as anticipated. Also for things like forcing Mac software updates, I mandate a change by X date, then the date rolls by and the fleet hasn't updated and now it says it will update by X date + 3 days.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

JAMF was a lot

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Leslie L.

Systems Engineer

Computer & Network Security

### "Fleetsmith - Great MDM Option"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 6, 2019

Overall, Fleetsmith has been great to work with. Product support is responsive and friendly. Fleetsmith is also easy to implement and set up. I would recommend Fleetsmith for small to mid sized businesses as an MDM solution.

Pros

I really love Fleetsmith's UI and ease of use. No training is required to figure out how Fleetsmith works.

Cons

I wish Fleetsmith had kernel extension whitelisting. This would make it possible to silently deploy custom software such as anti-viruses.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

[Addigy](https://www.capterra.com/p/154787/Addigy/)

Reasons for choosing Fleetsmith

I chose Fleetsmith over Jamf Pro and Addigy for its ease of use and implementation. The G Suite integration makes it super easy for enrollment :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Maxim B.

IT Specialist

Computer Software

### "Fleetsmith works great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 6, 2019

Pros

It works, and works very smoothly. Everything that Fleetsmith does, it does without having troubles of any kind - and in a very simple, most obvious way.

Cons

Fleetsmith is fairly expensive. If you have large enough number of endpoints to manage, the competition's offer becomes very attractive.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

[Addigy](https://www.capterra.com/p/154787/Addigy/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Popular comparisons

[Iru vs Fleetsmith](https://www.capterra.com/compare/181954-184308/Iru-vs-Fleetsmith) 

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