# Page 7 | Liine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Liine the right Lead Management solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184326/Liine/reviews

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Liine

4.9 (161)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Liine

## Showing most helpful reviews

Showing 151-161 of 161 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Mattea L.  
Front Desk Coordinator  
Cosmetics  
Used the software for: Less than 6 months

### "Liine Review"

July 6, 2022

5.0

Pros

Easy to use, was very well explained. Have had no issues

Cons

Not available at this time. I have nothing negative to say

Review Source

SS

Seema S.  
pt service representative  
Hospital & Health Care  
Used the software for: Less than 6 months

### "great"

November 28, 2022

5.0

Pros

call tracking and automatic update on the progress

Cons

still not showing my records. Maybe needs more time

Review Source

DC

Daniela C.  
receptionist  
Medical Practice  
Used the software for: Less than 6 months

### "Liine Review"

July 6, 2022

5.0

Pros

It is really easy and efficient to use.

Cons

No dislikes for the software so far. It is pretty great.

Review Source

VC

Vanessa C.  
Financial Coordinator  
Higher Education  
Used the software for: Less than 6 months

### "Liine Tech"

November 28, 2022

5.0

Its a great training tool

Pros

Being able to hear myself when interacting wit patients

Cons

My voice sounds real sultry and took me aback at first

Review Source

FI

Fernanda I.  
Patient coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Liine review"

August 5, 2020

5.0

Pros

"Liine has been a game changer for measuring and improving our patient acquisition process. The automated lead management saves us time, increases conversions and takes our patient experience to the Next level.

Cons

Nothing really. It does what is supposed to do and more.

Review Source

SW

Sierra W.  
Spa Concierge  
Cosmetics  
Used the software for: Less than 6 months

### "Liine review"

February 12, 2022

5.0

Pros

The website is easy to navigate and makes it easy to check my score.

Cons

I haven't run into any issues with the Liine software.

Review Source

NR

Nia R.  
Paid Media Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Liine Review"

March 31, 2022

5.0

Pros

The listen feature is a great tool and the software is easy to use.

Cons

A two-way text feature could be helpful.

Review Source

CJ

Cathy J.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Liine review "

October 21, 2022

4.0

its been good

Pros

ease of training staff , and ease of getting trained on use of product.

Cons

note taking , really need to be able to leave notes easily

Review Source

MB

Mikaelas B.  
Patient Services  
Medical Practice  
Used the software for: Less than 6 months

### "Liine Review "

February 8, 2024

5.0

Pros

Easy to use. Respond's fast. lots of ways to view.

Cons

Doesn't always catch the calls that come in from all the locations.

Review Source

LC

Lauren C.  
Receptionist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Liine Review"

September 22, 2022

5.0

This is allowing us to see the flow of patient calling and organize them by new lead and follow ups

Pros

I like how this software captions all my phone calls, so I can read and adjust verbiage.

Cons

Making the statistics more easy to read and more obtainable.

Review Source

CM

Colleen M.  
office manager  
Medical Practice  
Used the software for: Less than 6 months

### "a tool I didn't know our team needed"

August 9, 2022

5.0

10/10, no complaints....

Pros

This software is beyond user-friendly. The support team is always ready for action. I have found this software extremely useful for improving efficiency and productivity.

Cons

I have not used the software long enough to know what it could possibly be missing...

Review Source

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