SkyWire

Count Me In (CMI)


4.5 / 5
40 reviews

Who Uses This Software?

Any company with time and attendance requirements.


Average Ratings

40 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation

Vendor Details

  • SkyWire
  • www.skywire.com
  • Founded 2005
  • United States

About Count Me In (CMI)

Trusted time and attendance tracking software with an intuitive user interface, simple configuration, and integration capabilities with todays most popular accounting programs. Count Me In is what you've always needed.


Count Me In (CMI) Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking

Count Me In (CMI) Reviews Recently Reviewed!


Count Me In Software

May 31, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Imports finger print scan time card data to QuickBooks, making payroll calculations much faster. Really like the business rules which allow me to administer paid breaks, types of work, rounding rules, get notified if overtime is happening, etc. that are then automatically done. Also like that team members can track their own hours and print out a copy of time cards anytime.

Cons: Difficulty with QuickBooks integration. It has been the only problematic portion of the system/software. There was about a year span where the software could not obtain the QuickBooks certificate and support could do nothing about it. I felt at that time some type of refund should have been offered due to a key portion of the software not working. Even without the QB integration, it is still a nice product, but with it is a huge time saver and keeps all time card data/calculations open to the team members and greatly reduces questions regarding timecard calculations.

Overall: A good time saver, and a good system, particularly the finger print scanner and CMI software, particularly for the cost. Other systems available at our time of purchase did many things we did not need, and were much more expensive.

This Manager Loves Count Me In !!

May 30, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a small medical practice and previously we had time sheets that the employees would write in their times.

When I joined the practice the physicians expressed concern that "something shady was happening" with employees time accountability. It was felt that SOME employees were leaving before their shift was to end. It was hard to confirm this suspicion.

Shortly after I implemented the Count Me In program. The use of the fingerprints has ended the early departure of employees.

We highly recommend the program to other practices. The software is reasonably priced and easy to use. Thank you Count Me In for making me look like a Hero to my Bosses

Cons: On occasion the finger print reader does not work and the employees use their PIN number to punch IN/Out

My concern is this is a way for a dishonest person to leave early and have another employee punch them out.

Overall: Count Me In has made the job of doing payroll a breeze.

I can print out the hours worked, and enter them into the online payroll system we use.

I have great back up information if an employee questions the hours that they worked!!

Counting the Hours

May 21, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about CMI is the ease of use, the minimum effort needed to transfer employee "punches" to payroll, the security of having employees solely responsible for reporting their own time (no problems with employees "punching in" for each other).

Cons: What I like least is the fact that employees are unable to view their own "punches" to determine if they actually clocked in or not. Very often, employees get distracted and forget to clock in. Then when they clock out for lunch the software tells them they are clocking in. If they were able to review that information at the time of arrival, it would eliminate the need for the multitude of sticky notes left to clarify clock in times.

Overall: Overall, I find that CMI has been most beneficial to our business. We were able to eliminate the very dated time clock, avoid potential issues of employees clocking in for each other. CMI has streamlined the whole payroll process for us. No system is perfect but we have found CMI most effective.

I actually like their older version better

May 24, 2019
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's relatively inexpensive and does what we need it to do.

Cons: The user interface is very clunky and difficult to navigate.

Overall: We use Count Me In for our single office time clock needs. The finger sensor is a great way to make sure employees are doing their own time punches. And I really appreciate that the program comes with a bridge to our Quickbooks software, which makes it much easier to do payroll. Unfortunately, the older version, which we used for ~20 years, was not compatible with Windows 7, so when we had to upgrade from XP, we had to get the latest version. A few changes were made, which makes it much more difficult to do simple things like insert missed punches, and print time sheets. And there's no way to revert to older methods, according to tech support. Still, if you're looking for time card software, CMI is much more affordable than other options out there.

Count Me In

May 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CMI is the most affordable product I found on the market. Our Company has, 70 employees and 7 different locations and the ability to retrieve punches when our internet or server has issues is critical. The scan equipment is reasonably priced and is shipped when ordered in a timely manner.

CMI was able to accommodate the six different classes of employees which was also necessary for the software to work for our company.

Cons: It has been, probably 8 years since we first went online with CMI. If I remember correctly it took a bit to get everything set up. This could have been more due to lack of experience than anything else. We were using manual time cards prior to CMI.

Keeping up with Time

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like most about this software is the ease of use. It is simple enough yet accurate enough with a small amount of time needed to reconcile time cards.

Cons: The finger print reader needs to be better quality because once an employee finds out that they can use the Bulls eye to clock in and out they use that method instead of the finger print reader. This causes increase mistakes due to clicking on another persons name to pinch in and out.

Overall: The finger print reader has been for the most part the best reason to use this product. Prior to the finger print reader we used time cards. This allowed others to punch in and out for other employees. It resolved a large portion of our problem of others clocking in and out for their fellow employee.

Time Clock Software

May 22, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software helps reduce time clock errors and allows for an accurate report of hours worked. It prevents time fraud or having a "friend" or coworker checking someone in

Cons: The only issue that I can comment on is that it would be nice to be able to archive old employees that are no longer at the office. When every I pull up the employee list, I see all the employees that have been here for the last 20 years. Archiving would be very helpful. The other option would be to only pull up the active employee list currently the default is everyone for the entire history

Long time customer of count me in

Jun 03, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Count me in is super easy to use. The software is very customer friendly and is compatible with QuickBooks. We have used this software for over 10 years. It tracks by using a fingerprint reader which I really like. This was one of the big reasons we chose this software.

Cons: There are not any cons to the software that I can think of.

Overall: We have used count me in to track employee hours for over 10 years. I love that it has a fingerprint reader. The software is very customer friendly and easy to use. Customer service is also knowledgeable and prompt with their responses and help.

Great product! Nothing else on the market like this!

May 22, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After all the setup, the ease of use to get all payroll hours into QuickBooks is incredible. It save HOURS of time in manual entry, and it keeps the hours for employee's accurate across the board . This in turn saves money on over paid hours for the company, and hours paying to enter payroll hours manually.

Cons: Every now and then there is a glitch, or Intuit will change something and a solution has to be found. However, customer service it always there! I wish we didn't have to pay for the customer service, but there are no annual update fees, so it equals out. I wouldn't say this is a simple program to learn. The learning curve takes a minute. But again customer service is great.

Overall: CMI has solved the problem of manually entering and keeping track of hours. It solves the problem with getting hours into QuickBooks to create payroll. Even if you don't use QuickBooks, this is a great way to keep track of employee hours and breaks.

Count Me In

May 21, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is extremely user-friendly. With the fingerprint scanner and punch key, enables all employees to securely punch in and out of their shift. Very easy to setings for initial set-up. User fonctionnality are great.

Cons: Depending on the size of your company, I've seen some more advanced settings offered on other software but for a small size business like ours, this system does the job.

Overall: We have been using Count Me In for 8 years now. Just upgraded software version after looking at other software, we decided to upgrade and stay with this one.

Great for Medical Practices

May 31, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Biometric devices are compact and user friendly. Reviewing and modifying time is easy and the QuickBooks integration is a huge plus.

Cons: Cost for leaving the bronze package to other levels is extremely high and cost prohibitive.

Overall: CMI tech support is always available. The biometric devices work great in medical offices and have a long life of use. Integration to QuickBooks makes processing payroll a breeze. As an outsourced CFO and accounting company, we recommend this software regularly to clients in need of office time tracking.

Easy Payroll

May 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was easy to use and setup. Easy to set parameters and anything else specific to your needs. Also gives you the ability to allow your employees to look at their hours and approve before submitting payroll.

Cons: Once the system dies really hard to get the history back. Sensors are very sensitive, slight amount of residue on the scan makes the sensor obsolete

Overall: It's the easiest way for keeping count on the employees hours and to do payroll.

Count Me In is a time saver!

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Count Me In has saved me so much time when doing payroll. It helps enormously w/getting payroll done quickly & efficiently. Employees can log in easily. Setting up their finger print is so easy.

Cons: The only thing I dislike is the fact that the log in has to be replaced a little quicker than I think it should. With so many log ins, there is enough lotion, sweat, etc caked up on the unit. It can't be cleaned w/anything but water.

Count Me In Face Recognition System

May 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has been deadly dependable. The present system has been running 24/7 for over 20 years and still going strong. I could not ask for better product quality.

Cons: We have had to tweak windows software every few years but really, that is windows. All minor details and CMI tech service had us going right away.

Overall: As a company they have been superb. I have no question that we will stay with them for the next 20 years as well.

Great, easy to use and manage employee's attendance reports

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The use of an individual's fingerprints allows the managers to keep truck of attendance and eliminates the theft. The software generates accurate reports for payroll calculations. No need to count hours and minutes, the system generates report for set period of time.

Cons: Can not think of anything I don't dislike, otherwise would consider switching to a different program

Great little program

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is intuitive and dependably performs each and every day. We have used several editions over the years to track our employee's time. It is simple and solid. Would not hesitate to recommend to companies who could benefit by employee time management.

Cons: Honestly, I cannot think of anything negative about this software. It simply works as it was intended.

Middle of the road

May 28, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is great when it comes to keeping track of employee times and setting rules for the system to follow.

Cons: Sometimes the rules and system do not work as intended and there are problems that force me to clear the timecard and start from the beginning. Some functionality issues that cause some undue problems that sometimes have to be fixed after the fact.

Overall: Overall, Count Me In has been very helpful in keeping track of employee times and exporting the times to complete payroll. The software has sped up the process immensely and made payroll an easy process.

Easy to use time and attendance software

May 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Intuitive interface. Menu items are clear and descriptive, making it easy to find what you're looking for.

Cons: The punch clock interface is not the same as the workstation interface, making it a little confusing when going back and forth between the two.

Overall: We use the finger print reader to punch in employees. The system is pretty solid, and they have excellent customer service.

Review

May 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like we can hold people more accountable with their time since it uses fingerprints not ID numbers or time sheets.

Cons: There is some issues with getting the fingerprint reader to read everyone, we have some that it just never works for and then we have some who take a few tries for it to work.

Overall: Overall very good, little work to maintain and simple to use

Great time card software

May 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a user friendly way to keep track of my employees time cards. The reports are so fast and easy to run.

Cons: Occasionally the fingerprints will not register with the software and I have to manually enter a time for an employee.

Overall: We have been using this software for several years now and are extremely satisfied with how well it functions with our medical office.

Finger Sensor

May 24, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Convenient except in those areas addressed in the cons section. We just have not look into other alternatives yet.

Cons: We have to purchase a finger sensor every year for each office because it only last that long.

Some staff fingerprints do not work.

Sometimes the fingerprint sensor does not work.

great product

Jun 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: is simple and easy to use to track employees hours worked, clock in and out using fingerprint scanner

Cons: was here when business purchased, had to order fingerprint scanner and was simple to install and add to computer

Overall: is a simple way to track hours worked, can clock in using fingerprint scanner

Easy, reliable, quality product- we love it!

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and there is no mistaking a fingerprint. You sign in for yourself when you arrive and sign out when you leave.

Cons: Occasionally the fingerprint pad will get touchy, but this is rare.

Overall: This product has made payroll so much easier. We save time and money with it's accuracy.

Cost effective and easy

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use and requires very little maintenance. I can do all the set up of new employees and changes personally without having to contact support.

Cons: There are a few limitations to set up but nothing that would stop me from using or recommending the program.

Great Software

May 28, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software works perfect for our small office of 12 employees. No more time wasted adding up hours and making sure hours are correctly assigned.

Cons: I have not run into any issues that I was unable to resolve by using support.

Overall: Time saving solution to our payroll.

Great support.

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple and easy to use. Many years ago, they wrote an excel export tool which works great for me even today. The support is great!

Cons: I wish it were a little cheaper for the Gold version.

Overall: Great people! Executive is always very helpful. Another executive is great too.

Simple

May 21, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is simple to use and requires minimal maintenance.

Cons: On occasion there have been database issues.

Overall: CMI works well. So well that I can't think of anything to say about it, which is high praise. Software should remain in the background and do its job, not require constant attention and adjusting.

Small independent

May 21, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use, gets staff setup and working very quickly.

Cons: For us, the sounds for clocking in and out are very hard to hear, however this could very well be an issue with our computer, not the program software. Otherwise I have no complaints.

Makes payroll monitoring much easier

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since moving from ouch cards, we can easily view staff hours as needed and it is so much easier than having to tally the cards. I love it!

Cons: We use the fingerprint sensor and it goes out often. Has to be replaced too quickly.

CMI Salas

May 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and was easy to implement. The staff likes it and it makes payroll easy.

Cons: I like everything about the software. We have had no problems since day 1.

Overall: Good experience, good product. Helps greatly with payroll.

Great product

May 28, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We like the functionality of the product.

Cons: Since we have a manufacturing company, sometimes the reader can not read the fingerprints.

Would like to see a wireless option.

Overall: Wanted employees to not be able to clock others in.

the software serves us well. some networking issues at setup. Great customer support

May 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the customer support that CMI provides, and ease of inputting employee time data into Quickbooks

Cons: CMI was a little cumbersome to incorporate into our network, but doable.

Overall: accuracy of employee time data is a plus

Simple and easy!

May 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Almost no training required... we figured everything out on our own!

Cons: No complaints! It is a very straight forward program.

Count Me In

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, has been working well at my office for many years

Cons: I would like to be able to access the information remotely

Great program

May 24, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very user-friendly. Quick and straight to the point

Cons: It crashes constantly and I have to reboot.

CMI

May 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly and easy to navigate.

Cons: No complaints up until this point.......

Best product

May 21, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like the product very much and it's easy to use.

Cons: Always need to clean the sensor very often.

Count Me In review

May 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and the on time customer support.

Cons: Adding users at the device is not updated to the software.

Overall: The problem we're solving is the late arrivals of employees and we are more efficient in tracking the arrivals.

One stop shop for time tracking

Jun 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is able to simplicity tracking activities and provide data in a user friendly manner. Ability to track with biometric and pin tracking

Cons: We had difficulty with using multiple client installs . Sync issues

Overall: Overall a great and robust product. Least technical issues

What I like about Count Me In

May 21, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to be able to have it run shifts 24 hours-

I like the employees cannot have anyone else clock them in without chopping off their finger.

I like that I can run a report on 1 person for 5 days or everyone for 20 days.

Cons: I have one employee that we cannot get any one of their fingers to scan (we asked him why he doesn't have any fingerprints?)

Overall: I have enjoyed working with Clock me in and have not found any flaws at this time.