# NetForum Enterprise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NetForum Enterprise Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/184340/NetForum

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# 

 NetForum Enterprise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NetForum Enterprise

## What is NetForum Enterprise?

NetForum empowers growing associations to streamline and optimize every stage of the membership lifecycle. Suited for organizations with minimal IT resources, NetForum provides templated out of the box functionality and a fast implementation timeline, making it ideal for mid-size associations transitioning from an outdated system, outgrowing a smaller AMS, or facing renewal deadlines.

## What is NetForum Enterprise used for?

[Association Management](https://www.capterra.com/association-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NetForum Enterprise

3.3 (13)

VS.

[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$0.01

Per Year

Starting Price

$113

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.2 (13)

Ease Of Use

3.7 (644)

Value For Money

3.4 (8)

Value For Money

4.1 (525)

Customer Service

3.7 (12)

Customer Service

4.3 (615)

## NetForum Enterprise alternatives

[4.4 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

[4.8 (106)](https://www.capterra.com/p/47310/MemberLeap/reviews/)

Starting price

$330.00

Per User, Per Month

[4.6 (97)](https://www.capterra.com/p/237509/Easy-HOA/reviews/)

Starting price

$49.00

Per User, Per Month

Highest Rated

[4.9 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/)

Starting price

$829.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/184340/NetForum/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Membership Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Member Types

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Handle various types of membership based on groupings

Application Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Campaign Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Committee Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage a group of members established for coordinating plans, programs, or other initiatives

NetForum Enterprise 30 features

Tools that help educational institutions or fundraising organizations connect with alumni

Track, manage and store the applications of potential future members, customers or candidates

Allows businesses to create and manage auctions.

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage a group of members established for coordinating plans, programs, or other initiatives

View donor contribution history, track how much money have been raised over time and measure progress

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Create and send email blasts/campaigns

Manage the enrollment and onboarding of all new members and accepted applications

Schedule and manage the logistics of activities and other gatherings

Activities related to raising money for a specific cause

Ability to match gifts through the system

Monitor application statuses, proposals and award funds

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Ability to make a donation from a mobile device/app

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Track commitments to donate in the future

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Manage volunteer information and direct volunteer resources

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Features

3.4 (13)

3.4

Based on 13 reviews

## Pricing

Value for money

3.4 (8)

Free Trial

Basic

$0.01

Per Year

Value for money

3.4 (8)

3.4

Based on 8 reviews

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## Support, customer service and training options

Customer Service

3.7 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (12)

3.7

Based on 12 reviews

## User reviews

Overall rating

3.3

Based on 13 reviews

Filter by rating

5(1)

4(5)

3(5)

2(1)

1(1)

Mentioned topic

Sorted by most recent

ML

Michael L.

Program Manager

Non-Profit Organization Management

### "Out of Date But Can Get the Job Done"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 6, 2024

Overall, I like NetForum for what it accomplishes for us. It's got all of our member information, works well with SSO and integrates with our other programs pretty smoothly.

Pros

I like that NetForum's user interface is somewhat easy to use. It also integrates well with other products our association uses (like Maritz global events or OpenWater).

Cons

The Committee and Query systems can be quite wonky. Especially with the Query system, if you need to pull large amounts of data it can be tricky.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kimberly M.

Stewardship Coordinator

Fund-Raising

### "US and International Memberships Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2022

Pros

We have enjoyed using NetForum for our vast and varied memberships in our organizations.

Cons

None seen. Hope to get more training for our staff as we add new employees

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

David D.

Director

Education Management

### "Just OK for an AMS"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 21, 2021

Pros

It's pretty easy to use for most of the staff and updating information such as member dues, committee assignments, etc. are pretty simple. It can also be used for basic event management, which we take advantage of, but it's very simple.

Cons

I think it's a very basic AMS that lacks some of the complexities and capabilities of larger AMS like MemberClicks and Personify. I'd suggest this for smaller association, but if you have a large association that needs a lot of different modules and capabilities, I wouldn't recommend this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Keith G.

Membership Projects Manager

Medical Practice

### "NetForum Enterprise"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 8, 2021

Pros

The database model is superior to others that I have seen, making it easy to expand and customize. The UI model is under continuous improvement.

Cons

There are sometimes roadblocks for conducting fairly standard procedures based on the association industry. Bugs are not always addressed in a timely manner.

Alternatives considered

[Aptify](https://www.capterra.com/p/23185/Aptify/)

[iMIS](https://www.capterra.com/p/15885/iMIS/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Tracy D.

CRM Systems Manager

Religious Institutions

### "NetForum Enterprise for the Fundraising Client"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 18, 2021

We are a large, data-heavy, and highly customized enterprise client and have been satisfied with NetForum. There have been points where the system had performance issues because of the load of our data. However, the folks at Community Brands have always worked with us to resolve any issues we have experienced.

Pros

Use of SQL to create a logical and extremely robust structure Ease of adding extender tables and use of form designer Excellence of Client Services, Support, and Upgrade teams

Cons

Can require significant customization in the Fundraising and Moves Management Modules, especially if you have restrictions on your funds

Alternatives considered

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Reasons for choosing NetForum Enterprise

We chose NetForum because it was robust enough and flexible enough to allow us to customize as needed for our fundraising business model and data needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HC

Henry C.

Senior Project Manager

Hospital & Health Care

### "netForum is a good tool"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

August 16, 2021

netForum on the whole is a good tool, the credentialing module on the other hand is junk.

Pros

Works as advertised, and is a robust AMS, it's severely lacking in the Credentialing space.

Cons

Where the problem lies is with the vendor that built the module. They are horrendous, they lack any comprehensive test methodology or business analysis. They build new credentials for us and upon launch it breaks things upstream with existing credentials, and then they want to bill us to fix what they broke. Community Brands needs to manage their VARs better and hold them to a higher standard. The current vendor for the Credentialing module is terrible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Bruce B.

Executive Director

Utilities

### "Much Better Systems out there"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 20, 2021

It started out very well. With each merger or sale they got away from supporting the end user more and more until there was no support.

Pros

Very robust, includes everthing you need and much, much more.

Cons

Very complicated and poorly supported. When you leave a message with technical support it takes days for them to get back to you if they call at all.

Reasons for choosing NetForum Enterprise

I wasn't employed here when it was selected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PD

Pradnya D.

Sr. Solutions Architect

Non-Profit Organization Management

### "NetForum Enterprise"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 8, 2020

Overall, I believe this product is a robust, one-stop solution for small to mid-size associations. We have used it for the past 10 years, and

Pros

For a small association like ours, NetForum Enterprise has all the features and functions we could possibly need. It is relatively easy to use, has inbuilt AR functionality, Exhibit, Awards and Advertising management functionality. It also has the capability to be integrated with other systems using xWeb, which we have used quite extensively. We also have used the eWeb functionality and have 2 customer facing sites.

Cons

Upgrades have been a hurdle in the past, which is why we are still on an older version. The API we use is still SOAP based, at least on our version, there is very limited RESTful capability. It could also be more intuitive and expanded. The Sales module provided could have more functionality. We had to move to Salesforce to manage our Sales pipeline and other lead generating functionality, something that could easily be improved in NetForum. The CMS could be improved and more user friendly and intuitive The staff facing (iweb) interface could be a bit more user friendly and modern (We are on an older version - so some of the cons might already have been addressed)

Switched from

[iMIS](https://www.capterra.com/p/15885/iMIS/)

It happened before my time so I am not sure.

Reasons for choosing NetForum Enterprise

I believe NetForum had all the functionality of multiple systems we used at the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Leana M.

Campaign Manager

Non-Profit Organization Management

### "Very challenging to use and frustrating tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

July 25, 2019

Pros

There's not much positive to say about this tool, it has loads of modules and functions.

Cons

It is the most frustrating program I've worked with. Nothing in it makes sense, it's not intuitive, it doesn't work properly, and often has bugs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sales Manager

Legal Services

### "NetForum review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 12, 2019

Pros

It's hard to know if NetForum wasn't configured for my company properly or if it just doesn't do what we need it to do. I like it from the standpoint of it's pretty easy to navigate on a basic level if you've never used it. You can search for individuals using multiple options such as Member ID, phone, last name which makes it helpful if you only have one piece of the individuals information. I also appreciate that it's sticky and remembers what I've previously searched for.

Cons

I wish the reporting was better more automated. I wish we could make notes within the organization itself or add notes to member records as my organization uses NetForum accross multiple departments and I feel there's more opportunity to build this out in a way that various groups could see recent activity with a member or organization easily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/184340/NetForum/reviews/)

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