Who Uses This Software?

Traitly works best for B2B SaaS companies with support, success, or client services functions, where product and process knowledge lives across multiple platforms.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $22.00/month/user
  • Pricing Details
    1-10 users: $22 p/u, p/m 10-100: $20 p/u, p/m 100+: $18 p/u, p/m
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Traitly
  • search.traitly.com
  • Founded 2017
  • Ireland

About Traitly

Increases support agent productivity by enabling them to search and create knowledge from across the platforms they use.


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Traitly Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Traitly Reviews


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