# Predictive UC Analytics Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Predictive UC Analytics Software - reviews, pricing plans, popular comparisons to other Call Accounting products and more. Source: https://www.capterra.com/p/184370/Predictive-UC-Analytics --- # Predictive UC Analytics Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 8, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Predictive UC Analytics ## What is Predictive UC Analytics? Unified communications and collaboration analytics solution that provides multi-media monitoring and analysis of voice, video, contact center, and collaboration session activity. As a universal platform, Predictive UC Analytics provides both real-time agile monitoring and workplace analytics providing faster time-to-resolution than competitive offerings. It is the ideal solution for IT, Contact Centers, Operations, and business management looking to drive operational efficiencies. ## What is Predictive UC Analytics used for? [Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Call Accounting](https://www.capterra.com/call-accounting-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9995 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Predictive UC Analytics alternatives Highest Rated [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month [Learn More](https://www.capterra.com/p/208764/Tableau/) [4.5 (388)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/) Starting price $1851.00 Per User, Per Month [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month [MATLAB](https://www.capterra.com/p/125813/MATLAB/) [4.6 (2,090)](https://www.capterra.com/p/125813/MATLAB/reviews/) Starting price $203.63 Per User, Per Month [Learn More](https://www.capterra.com/p/125813/MATLAB/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data By-Extension Reporting Report incoming and outgoing calls for specific extensions Call Duration Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Transfer Transfers live calls to other agents Predictive UC Analytics 17 features Software program that continuously adjusts its behavior based on observed data Report incoming and outgoing calls for specific extensions Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Listen to live phone conversations for the purpose of training and assessing agent performance Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Merge data from multiple sources to a single data set Discover and connect variety of data sources to the application for analysis Forecast customer demand using historical insights and simulations Used for educational purposes Software designed for the healthcare industry Track and monitor incoming call statistics Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making Track and monitor outgoing call statistics Manage calls that were missed or not attended Computer-based system that allows users to send and receive voice messages Track calls answered by employees Get Advice We can help you find the software with the features you need. ## Pricing Basic $9,995 Per User,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)