# SimpleBackups Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SimpleBackups the right Backup solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184422/SimpleBackups/reviews

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SimpleBackups

4.9 (26)

[View alternatives](https://www.capterra.com/p/184422/SimpleBackups/alternatives/)

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Last updated March 13th, 2026

# Reviews of SimpleBackups

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

KK

Kyle K

Full Stack DeveloperComputer Software, Self-employedUsed the software for: More than 2 years.

“Doing all this stuff manually isn't difficult, but it is tedious and time-consuming“

July 13, 2022

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gary H.  
CTO  
Computer Software  
Used the software for: 2+ years

### "It really makes setting up backups simple"

January 8, 2026

5.0

SimpleBackups means I do not have to worry about the backups. If something goes wrong, or there is an anomaly in a backup I am notified. Every week I get an update on recent backups and reassures me that all is well

Pros

Very simple to setup and use. It does the job it says will do, make backups simple. It also easily guides us in restoration processes for data verification or in case of data issues

Cons

Only issue I had, was probably not seeing certain configured backups. This was mostly our fault as it was not assigned to a team, and at the time I was not the owner of the team. Maybe how the teams work can be improved, especially for a web agency like us with a small team and multiple projects

Alternatives considered

[DigitalOcean](https://www.capterra.com/p/205055/DigitalOcean/)

Reason for choosing SimpleBackups

It is very simple to use, and able to have it for different providers

Review Source

VR

Verified Reviewer  
Webmaster  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple Setup for DigitalOcean Managed Databases"

September 22, 2025

5.0

I've experienced great support - they respond quickly to my questions and follow up when more info is requested.

Pros

Simple setup - works great with DigitalOcean Managed Databases with only a single login for all our databases - auto-configuration means you're more likely to set up a backup.

Cons

Unable to selectively purge backups other than one at a time. Github backups doubled in size unexpected with format change - seems to be resolved now

Review Source

GM

Greg M.  
DevOps Engineer  
Capital Markets  
Used the software for: Less than 6 months

### "Good value for money"

June 16, 2022

4.0

Scheduled backups is the most important things for us and this is well provided in simpleBackups.

Pros

Simplicity in use and in presentation.Gui shows the neccessarry things. Backup database in scheduled way

Cons

As things were programmed to API of online provider youre not total free to cusomize the backups the way you want

Review Source

Response from SimpleBackups

July 3, 2022

Thanks for your review Greg!

VR

Verified Reviewer  
President  
Internet  
Used the software for: 2+ years

### "Rock-Solid Backups Backed by Great Support"

August 2, 2025

5.0

We’ve been using SimpleBackups for over 4 years. It’s incredibly reliable, easy to manage, and consistent.

Pros

We’ve used SimpleBackups for over 4 years. It’s easy to implement, fairly priced, and support is fantastic.

Cons

There is honestly nothing I don’t like about SimpleBackups—it’s reliable, easy to use, and well supported.

Review Source

Response from SimpleBackups

September 24, 2025

Wow 4 years already! 🙌 Thank you for trusting us for so long and for the kind words. We’ll keep working hard to make sure the next 4 years are just as smooth 💙

LS

Ludmil S.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great team and value"

October 11, 2025

5.0

They did a great job with building the backup service clear and thoughtful. Experience is smooth and easy

Pros

Great team and support, great value proposition for our use case. For a developer everything is clear and professionally arranged

Cons

There was an uncovered pricing case that the team handled well. Currently, they track database size based on the selected plan. In my opinion, it would be better to track the actual backup volume used instead.

Review Source

Rasmus Steen K.  
CPO  
Computer Software  
Used the software for: 6-12 months

### "Nice overview of all our backup jobs"

June 20, 2023

4.0

Lots of different plug&play connectors and a great knowledgable customer service.

Pros

We can basically backup data from any cloud based service that we use and have them placed securely with storage providers of our own choise.

Cons

As a fairly new product on the market there have been some adjustments that at times have interferred with our backup-jobs. However this is expectable and their support is excellent and they quickly resolve any problem when they occur.

Reason for choosing SimpleBackups

I couldn't really find a good alternative.

Review Source

Response from SimpleBackups

August 13, 2024

Thanks for your feedback!

VR

Verified Reviewer  
Cofounder  
Computer Software  
Used the software for: 2+ years

### "Easy to setup and scale backups for your SaaS platform"

April 5, 2022

5.0

Overall very pleased. We run a multitenant payments platform, and database backups are critical for our customers to ensure that we don't lose data. It's also important to have a working database backup solution that we don't need to configure once it's been set.

Pros

It was extremely easy to setup and get going. I was able to get offsite backups working within 20 minutes!

Cons

From a functionality perspective, it's great. I think the only improvement I can suggest is some UI enhancements, but they seem to be updating the product regularly, so I'm sure it's not far off.

Review Source

Response from SimpleBackups

April 22, 2022

Hey! Thanks a lot for sharing this review! We're happy to read that you're happy with SimpleBackups. Regarding the UI enhancements you're suggesting, we fully agree, and are actually working on this! I'll keep you posted. Thanks!

Mikko R.  
CEO  
Internet  
Used the software for: 2+ years

### "Easy to create backup jobs - easy to restore from backups."

November 6, 2023

5.0

Pros

It's a reliable service and relatively easy to use. It works well with UpCloud.

Cons

If there's something to be mentioned, it would be that the number of backup jobs could be a bit larger by default. However, that is not a dealbreaker for using this service.

Review Source

Response from SimpleBackups

August 13, 2024

Thanks for your feedback! We're indeed a proud partner of UpCloud!

VR

Verified Reviewer  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Must have backup solution"

July 13, 2022

5.0

Pros

The various features and the support. They’re super fast and the documentation is super clear

Cons

Haven’t noticed any cons so far. So hopefully it stays this way

Review Source

Response from SimpleBackups

July 18, 2022

Thanks for your feedback! We pay a lot of attention to bringing the best customer support experience possible, so your comment means a lot! I'll let the team know.

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Great product"

May 30, 2022

5.0

Incredible experencie.

Pros

SimpleBackups is easy to use and configure.

Cons

There is no feature missing in simplebackups.

Review Source

Response from SimpleBackups

May 31, 2022

Thanks for your feedback, it means a lot!

OF

Oliver F.  
Principal Engineer  
Legal Services  
Used the software for: Less than 6 months

### "Notion Backup"

June 9, 2025

5.0

We use SimpleBackups to back up an ever growing Notion Space for our company. It was easy to set up and schedule a daily backup. We have tried other Notion backup providers, but SimpleBackups was the first one that really managed to backup our Notion installation.

Pros

When the size of our Notion Space resulted in timeouts of the backup job and fluctuating sizes, the SimpleBackups team kept following up on the issue and delivered a solution, all the time making sure we were in the loop.

Cons

I have no complaints about the experience. All interactions have always been positive and the only issue we ran into was resolved in good time.

Review Source

Response from SimpleBackups

September 24, 2025

Thank you so much for sharing your experience 🙏 We know large Notion spaces can be tricky, and I’m glad our team could work with you to get it sorted. We’ve put a lot of effort into making Notion backups reliable at scale, so it’s great to hear SimpleBackups was the first solution that really worked for you.

SR

Steven R.  
Software engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Highly recommended"

February 26, 2025

5.0

I've had nothing but fun working with SimpleBackups. I highly recommend SimpleBackups if you're looking for a backup solution!

Pros

SimpleBackups has everything to handle all backup types I'm working with. Their UI is beautiful, the documentation is clear, the configuration process is simple. The backup job logs are super helpful too, they help me track and fix backup issues easily.

Cons

Ran into one bug trying to set up a new storage target, but support was quick to handle it and solved it within 24 hours!

Review Source

Response from SimpleBackups

September 24, 2025

Wow, thank you for the amazing review 🙏

KK

Kyle K.  
Full Stack Developer  
Computer Software  
Used the software for: 2+ years

### "Excellent set-it-and-forget-it backup service"

July 13, 2022

5.0

I'm using it to take nightly snapshots of my data-intensive hobby project to make updating my local environment with production data as quick and easy as possible. Doing all this stuff manually isn't difficult, but it is tedious and time-consuming so I greatly appreciate how streamlined and simple SimpleBackups have made this process.

Pros

It was super easy to implement on my Rails + React site

Cons

It's expensive, especially for my needs. I'm grandfathered into the free tier and am very appreciative of that but for my hobby site needs, the paid plans are just too much. I'd be happy to pay $10-15/mo for the service for this lower tier if it became required but $30+ is too much.

Reason for choosing SimpleBackups

I came across it years ago and it had a free tier which many/most others did not. Since my project is just a hobby that costs me money already, having a simple, free solution to handle nightly backups was critical.

Review Source

Response from SimpleBackups

July 18, 2022

Thanks a lot for your review Kyle! If we happen to release a lower-tier plan, I'll make sure to let you know. Until then, make sure to reach out if you need anything.

MC

Matt C.  
Webmaster  
Information Technology and Services  
Used the software for: 1-2 years

### "Great technology but better customer service"

September 26, 2023

5.0

Pros

Backing up databases AND GitHub Repos - able to get rid of separately solutions for each

Cons

Interface could be improved when setting up backup the first time.

Switched from

[Cloudback](https://www.capterra.com/p/234782/Cloudback/)

Pricing model

Review Source

Response from SimpleBackups

August 13, 2024

Thanks for your review! We've just released our GitHub backup v2: plenty of improvements including a major update in UX!

PLM

Pierre Luc M.  
CTO  
Computer Software  
Used the software for: 2+ years

### "The name says it all... simple backups !! "

June 24, 2022

5.0

Pros

The product is well designed, easy to use and contains all the necessary features needed when dealing with backups. The customer support is awesome, super friendly and most of all they were really quick at answering our questions. I highly recommend SimpleBackups to anyone looking for a backup solution.

Cons

I do not have any cons to report for now, the software delivers what it promises, simple and efficient backups.

Review Source

Response from SimpleBackups

July 3, 2022

Thanks for your feedback and lovely words. Happy to read about your experience with our customer service, it's one of our key focuses!

FV

Flavio V.  
COO  
Telecommunications  
Used the software for: 1-2 years

### "neWave Telecom - Overall review"

July 4, 2022

5.0

Pros

For us it's very interesting to have a backup tool that can be fully operational. We don't need a lot of functions, but we need stable incremental backup and always operational, since we have clients 24/7 and we work with PBX-IP, so when something bad happens, we need to almost correct imediatly

Cons

I think the capacity of talking to support. Islam always help us when we need the most, but we missed the chat. Talking by email may be a good way to do in USA (for example), but not here in Brazil haha. Normaly we preffer WhatsApp, chat, etc.

Review Source

Response from SimpleBackups

July 8, 2022

Thanks a lot for your feedback! I'll let Islam know. During office hours, you should be able to reach out to us via the chat widget we have on our app and website.

JO

Joe O.  
Software Engineer  
Religious Institutions  
Used the software for: Less than 6 months

### "SimpleBackups is an easy to use product that offers point to point backups"

April 5, 2024

5.0

Pros

It offers exactly what we needed. We need to be able to backup between different cloud storage points and it works perfectly for that. The interface offers just the right level of customization.

Cons

I ran into one bug with it. However, when contacting their support, they fixed this within 24 hours.

Review Source

Response from SimpleBackups

August 13, 2024

Thanks for this nice review! Happy to read we've been able to support you quickly! I'm sharing your feedback to the team!

HR

Hugo R.  
Head of Digital  
Retail  
Used the software for: 2+ years

### "Super simple backups that work"

April 25, 2023

5.0

Pros

Very easy and quick to set up and monitor; the solution needed to enhance digital ocean backup

Cons

Only use if on a limited scope and it works just as intended I don't need it to do anything more than that.

Review Source

Response from SimpleBackups

April 26, 2023

Thanks for your feedback Hugo!

DD

Dennis D.  
Owner  
Design  
Used the software for: 6-12 months

### "Great product, even better customer service"

March 22, 2022

5.0

It's nice to know that I can trust that all of my client's websites are being backed up every day and will be easy bring back up if there's an issue. Complete peace of mind!

Pros

SimpleBackups is easy to set up and implement. After the initial configuration, which is fairly easy, each new site I set up takes about 1 minute.

Cons

There really is nothing that I dislike. Honestly, SimpleBackups has everything I have been looking for for a ling time!

Review Source

Response from SimpleBackups

April 22, 2022

Hey Dennis, Thanks so much for taking the time to review SimpleBackups! It's great to read that you're getting a lot of value from the tool! As always feel free to reach out to us if you have any additional feedback to share!

MB

Matt B.  
Software engineer  
Retail  
Used the software for: 1-2 years

### "Simple and reliable"

July 13, 2022

5.0

Pros

The options are vast but easy to set up. The UI is easy to use. Overall it's reliable and scheduled jobs always run

Cons

Theres nothing really. I'm currently using the free their so I've got nothing to complain about. Will definitely upgrade when I need to

Review Source

Response from SimpleBackups

July 18, 2022

Thank you for your review, Matt!

AH

Andrew H.  
CTO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Customer service like no other"

July 18, 2022

5.0

I had an issue and customer service helped. They said they would double check on it the next day... And they actually did! Which isn't normal for customer service.

Pros

It was easy to setup and configure. I was backed up within the hour.

Cons

I wasn't able to manage plans from my Digital Ocean account like advertised. But they had a published work around that worked for me with little headache.

Review Source

Response from SimpleBackups

July 19, 2022

Thanks for your review Andrew!

JS

Jasmin S.  
DevOps engineer  
Entertainment  
Used the software for: I used a free trial

### "It just works! Setup once and forget!"

July 14, 2022

5.0

Great products, really appreciate the free trial, very useful.

Pros

One time configuration, never have to worry about it again.

Cons

Not very straight-forward to understand when setting up how to use.

Reason for choosing SimpleBackups

ready to use

Review Source

Response from SimpleBackups

July 18, 2022

Thanks for your feedback Jasmin! I'll reach out to you to better understand how we could make things more straightforward for you.

JL

Julie L.  
Project Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great backup solution"

June 15, 2022

5.0

We needed a solution to backup our fast-growing internal web applications on our S3 storage. SimpleBackups has been a great fit so far and we're really happy with their service. Onboarding was great and our backups are now fully automated.

Pros

Works great. The team is responsive and helped us get started. All our backups are now scheduled and running fine. Storage replication is a great addition to our backup strategy as well.

Cons

Their documentation could contain more guides, but I noticed they are working on it.

Review Source

Response from SimpleBackups

June 20, 2022

Thanks for your feedback, Julie! Know that we're actively working on writing more guides. We've actually released a bunch of new articles covering the most common setups last week and will make sure to continue in this direction.

FS

Frederic S.  
branleur du dimanche  
Photography  
Used the software for: 6-12 months

### "Happy user"

June 15, 2022

5.0

Pros

It is super easy to use, and it saves me a lot of valuable time...

Cons

so far i like it all, but still need to discover more.

Review Source

Response from SimpleBackups

June 20, 2022

Thanks Frederic!

AL

Arnaud L.  
Self entrepreneur  
Philanthropy  
Used the software for: I used a free trial

### "My simple review"

July 13, 2022

5.0

Pros

Ease of use / customer service and adaptability of the solution

Cons

I would love the platform to have accessibility option

Review Source

Response from SimpleBackups

July 18, 2022

Thanks for your feedback Arnaud! Accessibility is something we haven't paid enough attention to but we're now working on it. So expect future releases to get better on this level.

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