# Arbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Arbox the right Scheduling solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184438/Arbox/reviews --- Arbox 4.7 (42) [View alternatives](https://www.capterra.com/p/184438/Arbox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Arbox Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews AS Ashley S ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Arbox has been amazing with their customer service and every time I have a question, they are quick to email me back. If I have a suggestion, it gets sent over to there tech team and most of the time they are able to produce the features I think would be a great help with the software.“ April 6, 2021 KS Kara S CrossFit Affiliate Owner, CFL2, and Speech-Language Pathologist Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!“ November 25, 2020 KS Kara S CrossFit Affiliate Owner, CFL2, and Speech-Language Pathologist Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen!“ November 25, 2020 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OY Ortal Y. Country clad zichron manager Sports Used the software for: 1-2 years ### "Think out of the box" August 11, 2020 5.0 Pros like most- the Support, customer service. Usually respond quickly, respectively solve all the problems, Attentive to development proposals that will help optimize the product to the country's personal use. Cons Less likes the fact that they are new in the field of country club service - providing service to families and groups of people, features that serve individual clients well - less works in our office system. Review Source Response from Arbox August 27, 2020 Thank you Ortal! We appreciate your review and your feedback. We promise to always have our customers' needs in mind in everything we do. TR Tal R. Personal training Sports Used the software for: 2+ years ### "I love these guys" December 19, 2019 5.0 It has made my life so much easier I don’t need to worry about of all the small details of my business it’s all placed inside the app and there’s a click away from me. Pros Everything they do is so professional and down to the smallest details I can’t think of any cons when it comes to this company because every time I tell them about something they take care of it right away. Cons I can’t think of any cons because they take care of stuff right away really serious guys Review Source Response from Arbox December 31, 2019 Thanks Tal! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can. PS Prentice S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review" February 8, 2021 3.0 It's okay. Pros It's easy to use for members . It is easy to navigate. Cons It lacks tools and easiness for admin. Severely lacking features for ease of use , such as switching payments methods, owner tools, changing tools for users. Sales system is a little confusing Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing Arbox Price Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price Review Source JP Josh P. Owner operator Health, Wellness and Fitness Used the software for: 2+ years ### "A useful product." November 20, 2019 5.0 Pros The team never takes cosumers for granted. They are always evolving and quickly respond to our needs as best they can. Cons The reports can have bugs sometimes..... Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arbox Responsiveness and costumer service. Review Source Response from Arbox November 24, 2019 Thanks Josh! We appreciate your review and promise to always update and upgrade our product to better serve your gym. YS Yoni S. Chairman Health, Wellness and Fitness Used the software for: 2+ years ### "One Stop Shop" March 16, 2023 5.0 Pros The Arbox platform is a one stop shop to manage our business, from clients onboarding to clients management Cons More management tools and dashboards will be great to have Review Source JJW Jonathan Jacob W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Absolutely Great" December 24, 2019 5.0 Great Pros ARBOX revolutionized my club and took it 5 steps forward. It is the most user friendly and comprehensive software I ever used in my club. Cons Was not there earlier on (2012) when I just started my club :) Reason for choosing Arbox Arbox gives a one stop shop solution with a fair price! Review Source Response from Arbox January 5, 2020 Thanks Jonathan! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can. ‪R ‪Liav R. CEO & Owener Sports Used the software for: 2+ years ### "Excellent products with good service" November 20, 2019 5.0 Using for over 3 years , many daily users of the same management tools good and useful for many causes and tasks within the company. Pros adjustments to requests , easy to use , financial tools and mamangement Cons minor features and personal taste of usage . some data and BI could be better implemented.. overall perfect match to expectations. Reason for choosing Arbox good costumer service and experience Review Source Response from Arbox December 19, 2019 Thanks Liav! We appreciate your review and promise to always update and upgrade our product to better serve your gym. OE Omri E. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best software in the market" December 24, 2019 5.0 Pros Most user friendly software i have seen, great integration between all of the features including tons of statistics about your business. They are always working on improving and adding more features and the support is very responsive when needed. Cons Class Signup system is not customized for our business’s needs. Review Source Response from Arbox January 5, 2020 Thanks Omri! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can. LP Liran P. MD Health, Wellness and Fitness Used the software for: 1-2 years ### "Incredible Product, Tremendous Team and Support " September 1, 2020 5.0 Very good experience not only in building a custom app, but the support service, the user interface, the openness to new ideas and improvements, and the general experience which was excellent. Pros Very easy to use, with multiple languages, customer and user-friendly, with the ability to have instant data and communication platforms. Cons There are a few more functionalities and third party system link ups that need to be completed but they are working on it already! Review Source Response from Arbox February 2, 2021 Thanks Liran! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger! TF TOMER F. head coach Sports Used the software for: 2+ years ### "Great UX" January 5, 2020 5.0 Pros Arbox makes life easy and simple. I'm really satisfied. Since joining, I see the changes and the improvement of the software. Cons There is an income status but I would like to have an expenses feature. Review Source Response from Arbox January 9, 2020 Thanks Tomer! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can. We will definitely the "expenses feature" into consideration. TY Tugce Y. Assistant Revenue and Reservation Manager Hospitality Used the software for: 6-12 months ### "Great online booking and task scheduling" November 19, 2022 5.0 Pros Arbox combines a comrepensive features set for online booking and task scheduling. Cons Only negative aspect avout Arbox that I see worth to mentions is the slow customer service. Review Source SE Sheffie E. Fitness Enthusiast Internet Used the software for: 6-12 months ### "Unique, community-building member experience" November 24, 2019 5.0 The Arbox mobile application makes it easy and fun for me to book classes at my go-to studio. I see huge upside in Arbox's ability to drive member retention for studios that seek to build meaningful communities. Pros I love being able to see which friends are attending classes I've signed up for in the member app. This is an awesome feature! Cons No cons - love everything about the app! Review Source Response from Arbox November 26, 2019 Thanks Sheffie! We appreciate your review and promise keep updating our mobile app with new features. We have a few surprises in store... AE Ariel E. Owner Sports Used the software for: 6-12 months ### "The best management software for fitness clubs" December 24, 2019 5.0 Wow Pros Greatest UX/UI ever seen. Flexible and amazing interface Zero to none bugs fluid flow and great reports Cons Maybe lack of hebrew in app. And thats about it Review Source Response from Arbox January 5, 2020 Thanks Ariel! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can. BM Ben M. Retail Associate Food & Beverages Used the software for: 6-12 months ### "Solid software" July 30, 2021 4.0 Pros This software makes it easy to set up schedules along with other things as it is cloud based Cons The price is what I least like as it is a good idea for many gyms Review Source AB Amos B. CEO Arts and Crafts Used the software for: Less than 6 months ### "Not making things easy" December 24, 2025 1.0 Whenever I reach out to support, I’m met with questions that only delay the process, instead of getting a clear and efficient solution. Customers register and don’t appear in the system, and there are constant errors both when I register someone manually and when customers try to register on their own. This creates a lack of trust in the system and disrupts day to day operations. Pros Easy to open and chose different courses and classes and chose whatever you want from payment and the not that help you with simple tasks Cons Problems are not being solved and there are a lot. By register as a customer and also by me trying to register them. A lot of errors or people not showing up Review Source Y- Yu -. Owner, Coach Sports Used the software for: Less than 6 months ### "Best Online Fitness Management Platform" June 11, 2021 5.0 Thanks to \[SENSITIVE CONTENT HIDDEN\]. They understand my frustration in the begining. After asking a lot of companies "do you have online payment processing system that is available in Taiwan to use?" None of these companies can offer this to me, including Arbox. But unlike other companies, \[SENSITIVE CONTENT HIDDEN\] was the first one who followed up my question even after I knew that we have no chance using online payment processing system through the soft outside of the country. And after couple meetings with \[SENSITIVE CONTENT HIDDEN\],I can feel that he was really trying to help me to solve my problem. So I decided to give it a try. Luckily, after a free trial, I deicdeed purchase an annual plan with Arbox, and the experience of customer service from \[SENSITIVE CONTENT HIDDEN\] after purchasing was awesome. He guided me through a few training sessions of how to use the software and was very helpful whenever I have a question and send him an email. He also made the transition from PushPress to Arbox very smooth. And they constantly letting me know that hey are working on new features and will keep me updated. Overall, It's really their willingness to help me solve the problems. Pros It's easy to use. And customer service has been very helpful. Cons Too bad that we as user in Taiwan couldn't be able to use online payment feature. Hope we could hear some good new from Stripe to include Taiwan as part of system real soon. Alternatives considered [Xplor Triib](https://www.capterra.com/p/152015/TRIIB/)[Pike13](https://www.capterra.com/p/225933/Pike13/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing Arbox Customer service and features that I've experienced. it's really easy to use once you know how to operate it. Switched from [PushPress](https://www.capterra.com/p/172781/PushPress/) Feature are easier to understand and use and the customer services is better. Review Source Response from Arbox June 15, 2021 Thanks, Yu! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger! YS Yael S. Manager Sports Used the software for: 2+ years ### "Super awasome Software, And everything that comes with it" July 30, 2020 5.0 Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude Pros The software is very easy to use. It enables ongoing management, monitoring and conduct in a way that makes it very easy. The software is pleasing to the eye and not complicated to understand, everything is accessible, organized and there are reports that can be produced at any time Cons The Publish workout system needs a new desigh with some more options/ free adding options Reason for choosing Arbox I received tutorials on the software, several times, every time I had a question I had someone to ask and a quick fix. Moved from the beginning I got the feeling that I would always get stuck or something and there would be someone to help me. Something I got less from the rest of the software Switched from [Wodify](https://www.capterra.com/p/159663/Wodify/) I decided to give Arbox's software a chance, because WODIFY were expensive in terms of price, their system was complicated so much that i didnt use all the functions they offered because it was complicated to understand. so i just paid a high price for minimum use Review Source Response from Arbox August 2, 2020 Thank you Yael! We appreciate your review. We promise to always have our customers' needs in mind in everything we do and help you grow CrossFit Raanana any way we can. Avi (Abraham) K. CEO and Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Arbox review" November 20, 2019 5.0 Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally. Pros Convenience and reliability. Available anywhere and anytime. Loaded with relevant features. Cons The team destroys every con that has popped up with excellent service and constant updating. They’re always developing, so I have no real con to report. They communicate timely with customers on updates in clear and practical ways. Review Source Response from Arbox November 24, 2019 Thanks Avi! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your gym anyway we can. AE Amishav E. CEO and Owner Health, Wellness and Fitness Used the software for: 2+ years ### "great CRM and Gym managing app" March 8, 2023 5.0 great platform to manage your Gym. Pros easy programing set-upcharging is easy booking for WOD is easy managing each client so much more... Cons not something that effects you. and from my experience with them its things they will add. Review Source SB Sonya B. Pilates Studio Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Technological CRM platform for Gyms & studios that brings office management&Control everywhere." December 19, 2019 5.0 Arbox brought our Customers management from the office desk to be available everywhere anytime in our mobile and laptops. More control automation and insight view of the Studio finance aspects / customers needs. It made our Studio management Life easier, and concentrate more on professional Pilates issues for our customers. Pros \- Modern User Interface, and user friendly - Loaded with many capabilities Mainly for Members & Schedules with additional great features for Sales / Finance / Insights / Reports / Message Center.... - Automation Automation Automation - Availability over cloud - everywhere anytime. - Great support, and customer service - answers each service issue in short time - Evolving company with responsive development and adaptation to the customer needs. - Always comes with surprising new features and capabilities Cons \- Developed and built mainly for Gyms and less for Pilates Studios. But... Takes our Pilates aspects suggestions, open issues, and advises, and works now to adopt it to the platform and bring it to live. - Missing Logging and backup capability for the users. - Need to improve technical support analysis. Reason for choosing Arbox We were convinced it is a modern and promising platform. And we were right!!! Review Source Response from Arbox December 24, 2019 Thanks Sonya! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your studio anyway we can. KS Kara S. CrossFit Affiliate Owner, CFL2, and Speech-Language Pathologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "CrossFit Excursion's transistion from Zen Planner to Arbox" November 25, 2020 5.0 I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, \[SENSITIVE CONTENT HIDDEN\]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community! Pros I found that the software is quick to pick up. It is easy and straight forward for billing purposes. Cons The toggle feature can be a bit confusing. I was unsure if i was turning an option on or off. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arbox We decided to go with Arbox because we didn't want to get lost in the mega business that is MindBody. We liked that Arbox was a new product and we appreciate the drive that they had and the attention to our gyms unique-ness. Review Source Response from Arbox February 2, 2021 Thanks Kara! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger! AS Ashley S. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy Set Up and Launch" April 6, 2021 5.0 Arbox has been amazing with their customer service and every time I have a question, they are quick to email me back. If I have a suggestion, it gets sent over to there tech team and most of the time they are able to produce the features I think would be a great help with the software. We had a slight confusion with the entering of the checking accounts but they worked non stop helping to get it right and checking in to see how everything was going. Pros Simplicity where I need it and the reports have the information I need. Web cam integration with my PC which Mindbody does not have for taking pictures of our members. A branded app so my members get a fully personalized experience. Cons It is mandatory to enter an email address when adding in a new member even when they do have have or provide one so you have to make one up. (We have senior citizens who are members and some do not have emails) And you can't use the same once twice so you have to continue to make them up. No integrated card swiper so you have to manually enter Credit Card payments every time. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price mostly. While Mindbody does have a lot of features that we like, they have way more than we need or use so we were paying for many things we didn't need. Review Source Response from Arbox April 27, 2021 Thanks Ashley for the amazing review! We promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger! Regarding the card swipe - we are working hard to find the best solution for this. Stay tuned... IA Iris A. Owner of pilates studio Sports Used the software for: 2+ years ### "Arbox is not just an application. Its my partner" November 12, 2019 5.0 Arbox is my partner all the way, it helps me to run the studio smoothly , it is making my life easier. I dont have to be on the phone all day. Pros It allows me to have a lot of free time , it is taking care of all the administration work. Especially handling the waiting list. Cons It is not cheap. But i have to say that it is worth it Reason for choosing Arbox I chose arbox from the start because they understood my needs , they were very patient and helpful. They are giving me a great service. The application meets my needs Review Source Response from Arbox November 24, 2019 Thanks Iris! We appreciate your review and promise to do our best to help you grow your studio and always be the partner you see in us LP Lilach P. admissions & community manager Sports Used the software for: 1-2 years ### "Arbox Review " August 25, 2020 5.0 Very pleased with the system & the Arbox dream team! Pros Very accessible and easy to use software, always updating & upgrading features according to the changes in the world. The support team is friendly and willing to help. Cons There are some bugs in the app, the design get messy sometimes and it affects the user experience. Needs a little precision with tiny features that can make work faster going. Review Source Response from Arbox September 16, 2020 Thank you so much Lilach! We appreciate your review and your feedback. We promise to always have our customers' needs in mind in everything we do, and help Beit Hanna be the best fitness business it can be! DL Daniel L. FitHub owner Environmental Services Used the software for: 2+ years ### "Data became available and simple to use" September 25, 2019 5.0 True business partners Pros The best thing about Arbox is their adaptation to the customer needs, been there since the starting point and everything they do came from the customer side. Cons The app is a bit old fashioned- but by the end of 2019 it supposed to be a new one. Review Source Response from Arbox October 3, 2019 Thanks Daniel! We appreciate your review and promise to always have our customers' needs in mind in everything we do. 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