--- title: "Vocantas Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vocantas Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more." source_url: "https://www.capterra.com/p/184440/Vocantas-Communicate/" page_type: "product" language: "en" --- # Vocantas Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vocantas ## What is Vocantas? Vocantas is a workforce communication and shift fill automation platform built for healthcare and manufacturing organizations. The Communicate product automates shift callouts across IVR voice, SMS, mobile app, email, and secure web portal, replacing manual phone calls with intelligent multi-channel outreach. Open shifts are communicated to eligible employees in seconds. Employees bid through their preferred channel, and shifts are awarded automatically based on custom business rules, including seniority, skillset, union contract terms, and labor cost, with a complete audit trail for grievance defense. Vocantas integrates directly with UKG Pro WFM, Dayforce, and Kronos. Customers include Alberta Health, RWJ Barnabas, Ford, Molson Coors, Quinte Health, and Niagara Health. Over the past three years, Vocantas has processed 28 million shift callouts and delivered over 1 billion SMS notifications. Founded in 2003 and headquartered in Ottawa, Canada. ## What is Vocantas used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15000 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vocantas?[Manage this product listing](https://www.g2.com/products/vocantas/claim_requests/new?auto=true) ## Vocantas Overview Updated September 2026 AI summary Vocantas offers scheduling and employee communication tools designed for midsize and enterprise organizations. It supports appointment and shift scheduling, availability management, shift swapping, and real-time updates, with deployment across cloud and major device platforms. Notable features include an AI Copilot and multi-location support, aiming to facilitate efficient coordination and timely communication for larger teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vocantas 5.0 (1) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $15000 Usage Based, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (5,315) Value For Money 5.0 (1) Value For Money 4.5 (5,072) Customer Service 5.0 (1) Customer Service 4.6 (5,086) ## Vocantas alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Deputy](https://www.capterra.com/p/167811/Deputy/) [4.6 (773)](https://www.capterra.com/p/167811/Deputy/reviews/) Starting price $6.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167811/Deputy/) ## FAQs about Vocantas Overview ### What company size and specific industries is Vocantas built for? Vocantas is designed for mid-sized to large organizations in healthcare and manufacturing, including healthcare systems, hospitals, and long-term care facilities. It is also suited to employers with shift-based workforces, complex scheduling needs, and union or compliance requirements. Features and Usability ### What are the key features of Vocantas? Vocantas offers AI Copilot, appointment scheduling, automated scheduling, and real-time scheduling for managing shifts, recurring appointments, and availability. It also includes attendance management, no-show tracking, shift swapping, sick leave tracking, and vacation/leave tracking, plus SMS messaging, mass notifications, calendar sync, and customizable reports. Pricing ### How much does it cost and what fees or limitations are included? Vocantas starts at $15,000 per year for the ConnectOS usage-based plan. Customers buy credits for communications like shift callouts, IVR calls, and SMS messages, with no per-employee license fees and no charges for inactive users. All capabilities are included, with no feature tiers, and pricing is custom. Integrations ### Which third-party tools and platforms does Vocantas integrate with? Vocantas integrates with Dayforce HCM, UKG Pro, and UKG Ready for workforce and HR data connections. These native integrations support organizations using payroll and human capital management platforms, with catalog coverage focused on the three listed systems. Getting Started and Support ### What training and onboarding options does Vocantas offer? Vocantas provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning product features and setup steps. Getting Started and Support ### What customer support options does Vocantas offer? Vocantas provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Support is available through several channels, giving users multiple ways to get help and find answers. The catalog does not include reviewer feedback on response times, helpfulness, or common support frustrations. ## Features AI summary Based on 16,930 Employee Scheduling reviews Capterra reviewers highlight these as the features buyers care about most when choosing scheduling software: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Vocantas supports **Real-time Scheduling** and **Calendar Management**, giving teams up-to-date schedule visibility and a clear way to organize appointments and staff availability. However, it does not offer **Booking Management**. Instead, it provides **Mobile Access** (**56%**) and **Calendar Sync** (**52%**), which help users manage schedules on the go and keep calendar data current across tools, helping businesses reduce scheduling gaps and giving teams better coordination day to day. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Attendance Management Manage attendance for classes, shifts, meetings, or events Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Automation Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. Vocantas 49 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Mass Notifications: Send messages to multiple recipients at the same time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Physician Management: Track and organize physician schedules and pertinent information - Portal: Contains a portal to facilitate investor access to financial documents like K-1s, partner letters, and more. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - SMS Messaging: Send messages via SMS - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) [View pricing plan details](https://www.capterra.com/p/184440/Vocantas-Communicate/pricing/) Vocantas ConnectOS $15,000 Usage Based,Per Year It includes: - Automated Shift Fill (ASF) - IVR Voice - SMS Notifications - Mobile App - Email Communication - Web Portal - Absence and Lateness Reporting - Vacation Planning - Emergency Notifications - Custom Business Rules - Audit Trail and Reporting - WFM Integration (UKG, Dayforce, Infor) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jane B. Marketing Telecommunications ### "Authentic and highly functional shift fill software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2019 Our problem of filling numerous shifts based on people being sick, last minute changes, drop offs, preferences was a huge time commitment. With Vocantas Communicate Auto Shift Fill the time commitment was cut by 90%. Automation was a big benefit. Pros The software did everything it needed to do and more than expected. Mobile, Text or Phone notifications were sent to employees to fill shifts. It works 24/7. One tap and they could book the available shift. Notifications of available shifts can be directed based on seniority, certification's requirements and a variety of other rules. Employees can even adjust their schedules so they do not get a notification if they are not available. Cons The software has many features so calling support when in doubt was painless Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.