# Vocantas Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Vocantas Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/184440/Vocantas-Communicate --- # Vocantas Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vocantas ## What is Vocantas? Vocantas is a workforce communication and shift fill automation platform built for healthcare and manufacturing organizations. The Communicate product automates shift callouts across IVR voice, SMS, mobile app, email, and secure web portal, replacing manual phone calls with intelligent multi-channel outreach. Open shifts are communicated to eligible employees in seconds. Employees bid through their preferred channel, and shifts are awarded automatically based on custom business rules, including seniority, skillset, union contract terms, and labor cost, with a complete audit trail for grievance defense. Vocantas integrates directly with UKG Pro WFM, Dayforce, and Kronos. Customers include Alberta Health, RWJ Barnabas, Ford, Molson Coors, Quinte Health, and Niagara Health. Over the past three years, Vocantas has processed 28 million shift callouts and delivered over 1 billion SMS notifications. Founded in 2003 and headquartered in Ottawa, Canada. ## What is Vocantas used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15000 Usage Based, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vocantas?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vocantas.com&name=Vocantas) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vocantas 5.0 (1) VS. [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $15000 Usage Based, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (5,298) Value For Money 5.0 (1) Value For Money 4.5 (5,057) Customer Service 5.0 (1) Customer Service 4.6 (5,070) ## Vocantas alternatives [4.6 (60)](https://www.capterra.com/p/228499/EasyShifts/reviews/) Starting price $3.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,298)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (271)](https://www.capterra.com/p/21548/TimeClock-Plus/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Vocantas Overview ### What company size and specific industries is Vocantas built for? Vocantas is designed for mid-sized to enterprise organizations in healthcare and manufacturing, especially healthcare systems, hospitals, long-term care facilities, and other businesses with shift-based workforces, complex scheduling, and union or compliance requirements. Features and Usability ### What are the key features of Vocantas? Vocantas offers AI Copilot, appointment scheduling, employee scheduling, and automated scheduling for managing shifts, availability, and recurring appointments. It also includes calendar management and sync, SMS and multi-channel messaging, alerts and notifications, self-service portal access, attendance tracking, no-show tracking, and customizable reports with real-time analytics. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Vocantas starts at $15,000 per year for the ConnectOS usage-based plan. Customers buy credits for shift callouts, notifications, IVR calls, SMS, and other communications. There are no per-employee license fees, no charges for inactive users, and no feature tiers. Pricing is customized by communication volume. Integrations ### Which third-party tools and platforms does Vocantas integrate with? Vocantas connects natively to Dayforce HCM, UKG Dimensions, UKG Pro, and UKG Ready. These HR and workforce management integrations support connections with payroll, scheduling, and employee data platforms used alongside Vocantas. Getting Started and Support ### What training and onboarding options does Vocantas offer? Vocantas provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Vocantas offer? Vocantas offers Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat. These channels give users multiple ways to find answers or reach support staff, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Attendance Management Manage attendance for classes, shifts, meetings, or events Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Vocantas 44 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Assign working shifts or tasks to employees based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Compliant with HIPAA, which sets standards for sensitive patient data protection Send messages to multiple recipients at the same time Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Track and monitor patient no-show rates Track and organize on-call shifts Track and organize physician schedules and pertinent information Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign and distribute work schedules to individual employees or teams within an organization Send individual or bulk text messages at predetermined times Online portal through which end users can access the system, manage tasks, or obtain information Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Send messages via SMS Request, track, and manage time off requests and vacation time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Vocantas ConnectOS $15,000 Usage Based,Per Year It includes: - Automated Shift Fill (ASF) - IVR Voice - SMS Notifications - Mobile App - Email Communication - Web Portal - Absence and Lateness Reporting - Vacation Planning - Emergency Notifications - Custom Business Rules - Audit Trail and Reporting - WFM Integration (UKG, Dayforce, Infor) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jane B. Marketing Telecommunications ### "Authentic and highly functional shift fill software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2019 Our problem of filling numerous shifts based on people being sick, last minute changes, drop offs, preferences was a huge time commitment. With Vocantas Communicate Auto Shift Fill the time commitment was cut by 90%. Automation was a big benefit. Pros The software did everything it needed to do and more than expected. Mobile, Text or Phone notifications were sent to employees to fill shifts. It works 24/7. One tap and they could book the available shift. Notifications of available shifts can be directed based on seniority, certification's requirements and a variety of other rules. Employees can even adjust their schedules so they do not get a notification if they are not available. Cons The software has many features so calling support when in doubt was painless Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.