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TotalView makes network monitoring and root-cause troubleshooting quick and easy: It deeply interrogates all network devices and interfaces for actionable intelligence, and then uses a built-in heuristics engine to analyze the information to come up with plain-English answers of what is broken: outages, performance problems, cable faults, resource limitations, micro-burst link floods, VLAN tagging misconfigurations, etc. Within 1 hour of deployment, you will know everything your network knows.
Provider
PathSolutions
Located In
United States
Foundation
2007
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Training
In Person, Live Online, Webinars, Documentation, Videos
Support
Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep), Chat
Small to midsize organizations with one or more IT professionals as well as MSPs and VARs that service and support customer networks and VoIP/UC/Video.
Content Source: PathSolutions TotalView
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PathSolutions TotalView Reviews
Pros
The assessment reporting tool is outstanding. I like the ease of you use of the dashboard for quick display of issues or areas that need attention.
The product is great but the best part of TotalView is working with the developers at PathSolutions. Great customer support and great people.
These guys are fantastic. The engineers and developers behind the product are truly dedicated to bringing a feature-rich and powerful tool to everyday network engineers.
I cannot say enough good things about the PathSolutions team and their continued effort to improve upon this already great software.
Cons
A little more explanation of some of the features within the product. I'll have to admit some of its most used features and screen were those I stumbled on.
It's hard to complain - if I ask for something and it's not impossible to do it has eventually found its way into an update.
Covid has also limited our need for the short term.
I don't really feel there are any cons. I've tried other network monitoring systems and they are always difficult to set up and maintain.
"Our ROI was right after install"
Overall: TotalView was a refreshing case of a product that delivers what they say. When I had support issues or even questions on how to resolve an issue I was unfamiliar with, they were there to help. The PathSolutions team put the customers needs first and listen to feedback provided by customers on their product.
Pros: The built in troubleshooter analyzed the issues that we had and gave us possible solutions for the issues we found. This made it so easy to find the root cause and resolve it expeditiously. Where we normally spent days or weeks hunting down complex issues, TotalView helped us resolve in a matter of minutes. I used this product while working at VMware and it was a money saver right out of the box.
Cons: Honestly, the only issue I ever had was with the UI in the past, but I gave feedback to PathSolutions and the developers listened and redesigned the UI in future releases. So currently I do not have anything that I don't like about the product.
"PathSolutions as a Network Assessment Tool"
Overall: We use PathSolutions to provide Network Assessments to our customers. We have had the tool for just a short period of time and have already used it in many of our customer environments. The ease of use and deployment it provides in a matter of minutes has significantly cut down the time it takes for us to perform an assessment. Not to mention the reporting and visibility it provides is instrumental in providing the data we need to properly identify issues and health checks for our customers.
Pros: The assessment reporting tool is outstanding. I like the ease of you use of the dashboard for quick display of issues or areas that need attention.
Cons: The network diagram only shows layer 3 connections and not all devices discovered with the tool. It would be nice for Layer 2 devices discovered to also be displayed. Also the discovery mechanism is based off IP ranges added in the discovery. It doesn't use tools such lldp or cdp to branch out and discover additional devices not listed in the IP ranges fro discovery.
"Very bad experience."
Overall: none!
Cons: I tried numerous times to get this software working and it just never worked. I needed the software to go onsite for network evals and it was a waste of monies.The software never worked and the customer support just wasn't there. I paid for the software and it never worked at all.
Vendor Response
"Great Software!"
Overall: Support is great! New features are included at no additional costs. The product is constantly evolving to meet customer requests.
Pros: The deployment of this software was extremely easy. It does not require external databases, nor is it dependent on Java. It took less that 30 minutes from he beginning of deployment for me to start to get actionable data. All of the features are available as a single product; there are no modules that you have to pay for.
Cons: I do not have anything negative to say about the software.
"Just what the doctor ordered"
Overall: Path Solutions from beginning to current relationship has been a positive experience. From Try it before you buy it to seeing the team in action at Cisco Live to working with their support team. Path Solutions is definitely big enough to deliver the product yet small enough that the personalized attention and customer service is some of the best experienced from any vendor.
Pros: A customizable and fully functional out of the box solution with nothing left out. Path Solutions was deployed in a day and within minutes had completed the initial scan and began to return results. * Easy to customize scans to disregard test and dev environments * Displays can be tailored to the intended audience * Rapid updates and the ability to get as granular as you need to be from the screen that you are on. * Reports that can be tailored to the level of the recipient. Everything from detailed reports that are hundreds of pages to simple summary reports for management briefs * Great insight into VoIP solutions, QoS and other telephony areas overlooked or absent in similar applications we explored
Cons: The think I like the least about Total View is simple... because Total View is continuously evolving with the ever evolving network industry it forces a person to stay on top of things and not be the lazy Maytag engineer. On the flip side it can help take a network to the level that allows routine maintenance and troubleshooting to not involve a great deal of effort... so is that really a bad thing?
