--- title: "Harmoni Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Harmoni Software - reviews, pricing plans, popular comparisons to other Decision Support products and more." source_url: "https://www.capterra.com/p/184445/Infotools-Harmoni/" page_type: "product" language: "en" --- # Harmoni Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Harmoni ## What is Harmoni? Harmoni 3.0 plus Gen AI. It's the best of both worlds. Imagine having access to a tool that combines 36 years of refinement and innovation in analyzing market research data with the power of generative AI. We call this tool ChatHarmoni, and it’s available right now in Harmoni. ChatHarmoni is an infinitely knowledgeable, expert research companion that you can bounce ideas off as you seek to ponder and solve research challenges. ChatHarmoni works with you to generate draft AI summaries of analyses within Harmoni story views (single charts, tables, record views, or verbatims). Let ChatHarmoni be your trusted assistant, a springboard to dive deeper, ask additional questions, and generate new levels of understanding. "Infotools has brought state-of-the-art output to Samsung data and insights... Infotools has enabled Samsung to handle data in a much easier, faster way and become more independent from research vendors." Samanta Paulino, Sr. Manager Mobile Insights Capabilities, Samsung ## What is Harmoni used for? [Data Analysis](https://www.capterra.com/data-analysis-software/)[Market Research](https://www.capterra.com/market-research-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7600 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Harmoni?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.infotools.com&name=Harmoni) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Harmoni 4.4 (13) VS. [4.8 (529)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $7600 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (13) Ease Of Use 4.9 (529) Value For Money 4.3 (10) Value For Money 4.8 (468) Customer Service 4.8 (11) Customer Service 4.7 (457) ## Harmoni alternatives [4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Semrush](https://www.capterra.com/p/151962/SEMrush/) [4.6 (2,325)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting price $139.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151962/SEMrush/) [Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/) [4.6 (261)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148472/SimilarWeb-Pro/) [Typeform](https://www.capterra.com/p/137289/Typeform/) [4.7 (974)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137289/Typeform/) [View all alternatives](https://www.capterra.com/p/184445/Infotools-Harmoni/alternatives/) ## FAQs about Harmoni Overview ### Which roles and teams benefit most from Harmoni? Harmoni benefits research, insights, and analytics teams that need to organize findings, analyze data, and surface strategic recommendations. Marketing and brand leaders use it to understand audiences and guide campaigns, while executives, account teams, and legal professionals rely on it for clearer reporting, decision support, and stakeholder communication. Answer based on 13 reviews Overview ### What company size and specific industries is Harmoni built for? Harmoni is designed for enterprise brands and large organizations that need market research analysis support. It is suited to consumer-facing companies across industries such as food and beverage, telecommunications, electronics, and packaged goods, including well-known global brands. Features and Usability ### What are the key features of Harmoni? Harmoni offers AI Copilot, generative AI, and natural language search for analysis, plus dashboards, charting, and visual analytics for reporting. It includes data connectors, data blending, and data import/export for managing multiple data sources, along with role-based permissions, alerts/notifications, and scheduled reports. Integrations ### Which third-party tools and platforms does Harmoni integrate with? Harmoni integrates with 10 third-party tools for survey, analytics, and reporting workflows, including Qualtrics LTI, SurveyMonkey, Voxco Online, Forsta, Dimensions, IBM SPSS Statistics, SQL Secure, Microsoft Excel, Microsoft PowerPoint, and XM for Strategy & Research. Getting Started and Support ### What training and onboarding options does Harmoni offer? Harmoni provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide self-paced visual guidance for users getting started. Getting Started and Support ### What customer support options does Harmoni offer? Harmoni provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support appears broad in channel choice, but no reviewer feedback is available to describe response speed, staff helpfulness, or common support frustrations. ## Features AI summary Based on 197 Decision Support reviews Capterra data shows that buyers of decision support software rank the following features as their top priorities: - **Reporting & Statistics** (**36%** of reviewers rated this feature as critical) - **Data Import/Export** (**32%**) - **Predictive Analytics** (**41%**) Harmoni supports all three of the features reviewers consider most important: **Reporting & Statistics**, **Data Import/Export**, and **Predictive Analytics**. Together, these capabilities help businesses track performance, move data in and out of the system more easily, and forecast likely outcomes with greater confidence, allowing teams to make faster and better-informed decisions. Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Data Visualization 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Self Service Data Preparation 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access, combine, transform, and store data without the help of an IT department Customizable Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of dashboards Customizable Fields 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Templates 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Harmoni 84 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Bayesian Analysis: A statistical method, based on Bayesian inference, that expresses unknown parameters as probability statements - Benchmarking: Compare key metrics for the business against prominent players in the industry - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Blending: Merge data from multiple sources to a single data set - Data Connectors: Connect to big data sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Mining: AI method of discovering or extracting data patterns from larger volumes of data - Data Source Connectors: Connect to big data sources - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Database Support: Supports common databases such as MySQL and Oracle - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Reminders: Reminders sent via email - Forecasting: Form predictions based on past and present data/trends - Functions/Calculations: Perform various mathematical calculations using the data - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Metadata Management: Collect and maintain structured information that describes data or content - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Multivariate Analysis: Analysis of data sets that contain more than one variable - Natural Language Processing: Process and analyze human language in text or audio form - Natural Language Search: Ability to interact with the application using human languages such as English - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Regression Analysis: Analysis to understand which of the independent variables are related to the dependent variable - Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Self-service Analytics: Generate reports on your own without IT involvement - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Statistical Simulation: Assess the performance of a method by picking a random sample from a normal distribution - Storytelling: Ability to present data insights in the form of a story to the audience - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Series Analysis: Series of data points indexed in time order - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. --- Get Advice We can help you find the software with the features you need. Features 4.1 (13) 4.1 Based on 13 reviews ## Pricing Value for money 4.3 (10) Free Trial Harmoni 3.0 + Ipsos Consumer Confidence Data $7,600 Flat Rate,Per Year Basic $2,000 Per User,Per Year Services $5,000 Flat Rate,One Time Value for money 4.3 (10) 4.3 Based on 10 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ IBM SPSS Statistics](https://www.capterra.com/p/250819/IBM-SPSS-Statistics/)[ XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[ Voxco Online](https://www.capterra.com/p/98491/Voxco-Online/)[ Forsta](https://www.capterra.com/p/131969/FocusVision/)[ Dimensions](https://www.capterra.com/p/194162/Dimensions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (11) 4.8 Based on 11 reviews ## User reviews Overall rating 4.4 Based on 13 reviews Filter by rating 5(5) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Aruna B. Director Banking ### "Review of Harmoni - both the platform and people" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2025 The platform is user-friendly and offers many useful features. \[sensitive content hidden\] , as project manager, has been responsive to our feedback and provided excellent service. Pros We can create any type of crosstabs we want. We can run stat testing easily. We can aggregate data across different markets into one view. We can create custom tables very easily. Cons Harmoni's dashboards are functional but need an aesthetic upgrade. Strict rules have limited design improvements. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SW Shweta W. Director Consumer Electronics ### "Harmoni Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2025 I think given the current capabilities my experience has been great - but I would like to leverage Harmoni for more - a one stop shop platform. Pros Harmoni understands Market Researchers and their everyday needs better than other platforms. It is intuitive to use and is my savior in most moments of urgency. It would be amiss for me to not call out the great client servicing team - with \[sensitive content hidden\] - available at all times, life has been simpler. Cons I do think Harmoni has some opportunities to enhance their capabilities to transform into a one stop platform. Currently it is great for backend data tabulation, but it needs to get better at dashboarding capabilities - where stakeholders can easily access data through a custom and dynamic dashboard - not static. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Abogado Judiciary ### "Mi experiencia usando Harmoni" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 1, 2023 En Harmoni se puede importar datos de diversas fuentes, crear tablas y gráficos interactivos, aplicar filtros y segmentos, y exportar o publicar los resultados en diferentes formatos. Pros Es una buena herramienta de análisis de datos que me permite transformar, visualizar y compartir información de forma rápida y sencilla. Cons Por el momento está bastante bien espero continúen mejorando en todo sentido a futuro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO and Founder Computer Software ### "A powerful tool for market analysis" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 26, 2023 Pros Harmoni is a powerful tool for market analysis, offering excellent survey options and helpful support from their team. The platform stands out with its ability to combine surveys, update data and easily generate visual reports and visualizations. Cons One limitation of Harmoni is that it requires some prior experience to set up and lacks certain advanced features like regression analysis, mapping, and segmentation analysis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Khallyl A. Data Specialist Marketing and Advertising ### "The experience was fantastic, and there is considerable potential for even more GREATNESS!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 8, 2023 Pros Tools for exploring and analyzing data consist of the ability to create tables by dragging and dropping, and Harmoni will automatically compute statistical significance. Then, it will recommend the most appropriate graph for generating one-click visualizations. Cons In my opinion, there is a significant opportunity for Harmoni to provide additional functionality and features. It's unfortunate that they are currently not available, which requires the use of other software like tableau and PowerBI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Reunaldo P. Senior Data Analyst Marketing and Advertising ### "Harmoni: Pros and Cons Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 4, 2023 Pros I liked how simple Harmoni was to use and learn. It was very user-friendly, and I could create and manage my projects quickly. Additionally, it had a wealth of templates and tools that made it simple and quick for me to produce projects with a professional appearance. Cons The lack of customization options was the aspect of Harmoni that I liked least. Although there were few options for tailoring the platform to our needs, it was still quite user-friendly. Furthermore, it was challenging to access specific features and settings, making it challenging to customize the platform to meet our unique needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Graduate Research Assistant Electrical/Electronic Manufacturing ### "Good tool for Market Research " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 6, 2022 It is a powerful tool for market analysis with good survey options. Helpful support as well. Pros Market research is important to grow business therefore Harmoni helps to analysis the ongoing market and it can forecast and suggest the possible outcome based on input data. Cons Need some experience to setup the software and also need some advanced features like regression, mapping and segmentation analysis to add in its main function list to make it more popular. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mirna B. Account Executive Market Research ### "CCIM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2020 Overall, we're quite happy with the customer support for Harmoni. we've received heaps of feedback that the CCIM dashboard both works and looks great, which is something that dashboards don't tend to balance out very well. Pros \- Ease of use - Intuitive - Aesthetically pleasing way to showcase data Cons \- Some limitations in what types of charts we can display Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Russell K. Research Director Telecommunications ### "Quick, and intuitive system. Great people" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2020 Ours is a global study and it's difficult to give full attention to each and every market - the platform makes this possible. We've made our local markets more self-sufficient on simple and straightforward analysis meaning our teams are involved in more strategic analysis. When discussions take place, they can do so with both parties seeing the exact same analysis/ process which really helps. Feedback is very positive from our local users - Infotools have also helped us create parallel sites in local language to encourage usage, but the fact remains we all view the same numbers. Pros Before we talk about the software, one of the biggest pros are the Infotools people. It would be easy to design against their needs, but they take the time to learn your business and how the software will fit into this; then they design something that hits this brief. All too often, the business has to fit with the software, but not with Infotools. Once installed, the platform is ideal (no surprise given the focus that goes into set up). It's intuitive and works on a number of levels from senior management 1-pager down to 'get your hands dirty' analyst. Cons There aren't really any cons ... just like in life, you pay for quality and although things may seem a little on the pricey-side to begin with, once you and your business work with the platform, you see why. And then you realise you have value for money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LV Lisa V. Vice President Market Research ### "Harmoni Review - For Market Research Suppliers looking for a great tool & service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2020 We used Harmoni for a Global 11-country dashboard portal - client feedback about this easy-to-use interface was excellent Pros User friendly interface, great customer service Cons on the pricier side, visuals could be modernized, Reasons for choosing Harmoni Combined the power of a 'pull your own data' tool with easy-to-use visual dashboard all sourcing data from the same place. This allowed us to customize the tool for data/insights-professionals vs. marketers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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