--- title: "Doctolib Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Doctolib Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/184480/Doctolib/" page_type: "product" language: "en" --- # Doctolib Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Doctolib ## What is Doctolib? In collaboration with over 500,000 healthcare professionals across Europe, including 120,000 in Germany, Doctolib provides a digital solution suite that optimizes appointment management, telehealth, patient communication and – since autumn 2025 – clinical and financial management, integrating everything into one single system. The All-in-One practice software – currently available in full for selected specialties – is AI- and cloud-based and certified to the highest security standards. ## What is Doctolib used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €139 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Doctolib?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://info.doctolib.fr&name=Doctolib) ## Doctolib Overview Updated August 2026 AI summary Doctolib provides appointment scheduling and patient management tools for organizations of any size using scheduling or calendar software. Its platform covers appointment management, online booking, calendar and availability management, reminders, and wait list features, with optional capabilities like API integration and multi-location support. Doctolib is accessible via web, mobile, and desktop across major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Doctolib 4.1 (13) VS. [4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting Price €139 Flat Rate, Per Month Starting Price $260.5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (13) Ease Of Use 4.3 (369) Value For Money 3.6 (8) Value For Money 4.5 (259) Customer Service 3.7 (7) Customer Service 4.5 (363) ## Doctolib alternatives [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ModMed](https://www.capterra.com/p/124590/EMA/) [4.4 (369)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [View all alternatives](https://www.capterra.com/p/184480/Doctolib/alternatives/) ## FAQs about Doctolib Overview ### Which roles and teams benefit most from Doctolib? Doctolib is most used by healthcare practitioners, front-desk and admissions staff, and clinic administrators who need to manage appointments, patient communication, and scheduling efficiently. Business leaders and support teams benefit from improved calendar visibility, smoother intake workflows, and fewer administrative bottlenecks across medical and wellness practices. Answer based on 13 reviews Overview ### What company size and industries is Doctolib built for? Doctolib serves healthcare teams in practices and medical centers, primarily small businesses at 92%, with 8% of reviewers from midsize organizations. Its strongest industry fit is Health, Wellness and Fitness at 23%, followed by Hospital & Health Care and Entertainment, each representing 15% of reviewers. Answer based on 13 reviews Features and Usability ### What are the key features of Doctolib? Doctolib offers appointment scheduling, online booking, calendar management, and real-time scheduling for patients and providers. It also includes patient management, patient intake, reminders and confirmations, wait list management, access controls/permissions, reporting & statistics, document management, and mobile access. Getting Started and Support ### What training and onboarding options does Doctolib offer? Doctolib provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct guidance, live online sessions and webinars offer scheduled instruction, and documentation provides written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does Doctolib offer? Doctolib provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is structured around self-service resources and direct contact channels, giving users several ways to get help with setup, account questions, and day-to-day use. ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra reviewers point to these as the top priorities when choosing appointment scheduling software: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Doctolib supports all three features that matter most to buyers: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules accurate across calendars, and let customers reserve appointments online, allowing teams to save time, reduce scheduling errors, and deliver a smoother booking experience. Appointment Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 4.1 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Client Database 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Doctolib 51 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: Book meetings and appointments through a website or digital platform - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.1 (13) 4.1 Based on 13 reviews ## Pricing Value for money 3.6 (8) Free Trial Basic €139.00 Flat Rate,Per Month Value for money 3.6 (8) 3.6 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (7) 3.7 Based on 7 reviews ## User reviews Overall rating 4.1 Based on 13 reviews Filter by rating 5(7) 4(4) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent AA Alexandra A. Assistante de recherche Research ### "Je voudrais que tous les médecins soient sur l'app" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 9, 2025 Une application très facile à utiliser quand on a besoin de trouver un spécialiste. Pros Facilité pour trouver des spécialistes partout et même à la dernière minute Cons Un peu plus de filtres serait bien, comme par exemple choisir la disponibilité en jours, et autres. La possibilité de laisser des commentaires serait bien aussi Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Marlene O. Admission Hospital & Health Care ### "Avis Doctolib" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 17, 2025 Pros La disponibilité a trouver des médecins rapidement Cons le temps d'attente trop long parfois dans certaines spécialités Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Linda M. Referentin der Geschäftsführung Real Estate ### "Ohne Doctolib geht keine Terminbuchung mehr" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 21, 2024 Bei jeder Terminbuchung, insbesondere für Arzttermine wird Doctolib genutzt und kein Termin wurde bisher nicht von den Praxen verpeilt. Pros Terminbuchungen sind leicht durchzuführen und übersichtlich gestaltet. Cons Aus meiner Sicht gibt es keine Nachteile bis auf Hinweise zu spezifischen Terminen, die nach der Terminbuchung ersichtlich werden, aber vielleicht schon vor der Terminbuchung sichtbar sein sollten. z.B. Hinweise zu bestimmten Überweisungen etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EZ Elena Z. Nutrizionista Health, Wellness and Fitness ### "Una truffa." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 19, 2024 Pros Nulla. Una truffa. Sconsigliato ai colleghi. Cons Assolutamente sconsigliato ai colleghi medici e nutrizionisti. Oltre ad essere una spesa inutile, si sono dimostrati scorretti nella comunicazione degli accordi contrattuali e nella successiva assistenza richiesta. Direi ai limiti della legalità. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Agathe R. Psychologue Hospital & Health Care ### "Plateforme " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2024 Mon expérience globale a été positive, la plateforme a considérablement simplifié la gestion de mes rendez-vous et la coordination de mon emploi du temps. Pros Doctolib est optimisé pour la facilité des prises de rendez-vous, les patients peuvent facilement prendre rendez-vous en ligne, ce qui simplifie le processus et réduit les délais d'attente. Les professionnels de la santé peuvent organiser et gérer efficacement leurs horaires de consultation à travers la plateforme, évitant les conflits d'horaires. De plus, Doctolib envoie des notifications et des rappels aux patients pour réduire les absences, cela permet d'améliorer l'efficacité des cabinets médicaux. Cons Les aspects les moins appréciés sont le coût car il peut être payant pour les professionnels de la santé et les coûts peuvent varier. De plus, la facilité avec laquelle les patients peuvent prendre rendez-vous peut entraîner une saturation de l'agenda des praticiens, ce qui nécessite une gestion efficace pour éviter les problèmes de surcharge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Nikoloz C. CEO Entertainment ### "Doctolib review after a 10 months of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 17, 2023 It is practical and comfortable application, has lot of doctors , is easy to use obviously it had it's issues but overall it's a nice application Pros Easy to register and get set up also, It is easy to use, it has good base of doctors all around the country and a reminders are my favorites. Cons It doesn't have lot of languages that you can change through app (it has only french), it doesn't show the location of doctors unless you actually make the appointment and I think that's it because i can't think of more things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Head of Marketing Strategy Entertainment ### "Great for appointment management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 24, 2023 Pros Very easy and intuitive to use; beautiful, modern UX. Cons Nothing I can think of at the moment, everything has been good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER elinah R. agent Health, Wellness and Fitness ### "très pratiques" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 30, 2023 Pros l'utilisation est vraiment très facile et très pratiques Cons il y a pas vraiment grand choses a dire , car c'est très pratiques, tout le monde peut l'utiliser facilement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lucia G. Nutrizionista Health, Wellness and Fitness ### "Truffatori" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 17, 2023 Truffatori!!! Fate attenzione. Mi sono iscritta come professionista, scelta di cui mi sono pentita già dopo pochi giorni. Vi assicurano che potete disdire l'abbonamento quando volete ma in realtà vi caricano un contrtto diverso da quello che vi hanno fatto vedere che presenta invece vincoli contrattuali. Pessimo servizio, assistenza inesistente, se avete un problema vi fanno mille telefonate, vi troverete ad esporre sempre le stesse problematiche, senza avere mai risoluzione Pros Niente. Nessuna assistenza. Modifica del contratto Cons Doveva essere un'azienda serie ed invece mi trovo bloccata con un contratto annuale che non ho firmato e soprattutto dopo mille telefonate in cui assicurava nessun vincolo contrattuale Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Matthieu R. Chargé d'étude Renewables & Environment ### "Utilisateur régulier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 30, 2022 Pratique et simple, j'utilise l'outil dès que j'ai besoin d'un rdv médical. Pros Praticité, facilité d'utilisation, rapidité et nombre de praticiens important. Dépôt d'ordonnances en ligne et autres documents très pratique. Cons Aucune mauvaise expérience vécue depuis le début de mon utilisation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/184480/Doctolib/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.