# MyProvider Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyProvider Software - reviews, pricing plans, popular comparisons to other Customer Service products and more. Source: https://www.capterra.com/p/184553/Conntac --- # MyProvider Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) MyProvider ## What is MyProvider? MyProvider is a self-service solution for internet service providers, enabling users to manage existing connections independently. It combines a smartphone app for customers with a dashboard for service staff. The app allows users to handle setup, troubleshooting, and problem resolution without technical support. Key features include a router setup assistant, WLAN optimization tools, interactive troubleshooting guides, and a camera scan function. The platform can be integrated with marketing channels, customer portals, and ticketing systems. MyProvider connects self-service with human support, directing users to service channels when needed. The dashboard helps staff manage inquiries efficiently. ## What is MyProvider used for? [Customer Service](https://www.capterra.com/customer-service-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyProvider?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.conntac.net&name=MyProvider) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyProvider 0.0 VS. [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price Contact vendor Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,607) Value For Money 0.0 (0) Value For Money 4.2 (2,662) Customer Service 0.0 (0) Customer Service 4.3 (2,770) ## MyProvider alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (2,213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about MyProvider Overview ### What company size and specific industries is MyProvider built for? MyProvider is designed for businesses of all sizes that need customer service support, including companies managing network measurements, communication channels, statistics, individual advice, and setup configurations. It is suited for organizations across industries rather than a specific sector, making it a fit for broad commercial use. Features and Usability ### What are the key features of MyProvider? MyProvider offers AI Copilot, CRM, and support ticket management for customer service operations, plus call center management, queue management, and multi-channel communication for handling interactions across channels. It also includes customer and self-service portals, real-time monitoring, alerts and escalation, dashboard reporting, and real-time analytics. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does MyProvider offer? MyProvider provides live online training sessions to help teams get started. These sessions support guided setup and feature walkthroughs with an instructor in real time. Getting Started and Support ### What customer support options does MyProvider offer? MyProvider provides phone support, 24/7 live rep, and chat. Users can reach support by phone or chat at any time through live representatives. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Escalation System alerts about the need to escalate an issue or request Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Portal A website or login for customers to access information Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics MyProvider 11 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A website or login for customers to access information Assembly of graphs and charts for visualizing and tracking statistics/metrics Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Monitor wait time and abandonment for incoming requests that have not been routed Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allow customers/users to submit support queries and service requests Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.