# Boost.AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Boost.AI Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/184561/Boost-AI/pricing

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# 

 Boost.AI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Boost.AI

## What is Boost.AI?

Intelligent chatbot powered by conversational and generative AI to deliver round-the-clock customer service. User-friendly conversational builder enables you to provide branded support at every stage of the customer journey, while the intent hierarchy system makes it easy to create intricate flows that understand and adapt to customer needs. Highly customizable and able to seamlessly integrate with your existing technology stack, boost.ai’s chatbot empowers you to launch a transformative CX in days, not weeks.

## What is Boost.AI used for?

[Chatbot](https://www.capterra.com/chatbot-software/)[Generative AI](https://www.capterra.com/generative-ai-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$50000

Per User, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Boost.AI

4.8 (23)

VS.

[5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews)

Starting Price

$50000

Per User, Per Year

Starting Price

$99

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (23)

Ease Of Use

4.9 (714)

Value For Money

4.7 (20)

Value For Money

4.9 (697)

Customer Service

4.7 (19)

Customer Service

4.9 (635)

## Boost.AI alternatives

[Blaze](https://www.capterra.com/p/10013921/Blaze/)

[4.8 (714)](https://www.capterra.com/p/10013921/Blaze/reviews/)

Starting price

$39.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10013921/Blaze/)

[Replit](https://www.capterra.com/p/10011212/Replit/)

[4.4 (155)](https://www.capterra.com/p/10011212/Replit/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10011212/Replit/)

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[1min.AI](https://www.capterra.com/p/10020011/1min-AI/)

[4.7 (459)](https://www.capterra.com/p/10020011/1min-AI/reviews/)

Starting price

$5.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10020011/1min-AI/)

[View all alternatives](https://www.capterra.com/p/184561/Boost-AI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Chatbot

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Code-free Development

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Content Generation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Generative AI can be employed to generate content in different forms, such as text, images, music, and videos

Generative AI

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Use AI to generate content in the form of text, images, videos, etc.

Lead Capture

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Live Chat

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Boost.AI 59 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Sends voice calls to a specific queue based on predetermined criteria

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Generative AI can be employed to generate content in different forms, such as text, images, music, and videos

Interprets what a user is doing based on context and helps guide them through the process.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

For the intention to be used by developers

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple languages

Process and analyze human language in text or audio form

Ability to interact with the application using human languages such as English

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with consumers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (23)

4.7

Based on 23 reviews

## Pricing

Value for money

4.7 (20)

Free Trial

Basic

$50,000

Per User,Per Year

Value for money

4.7 (20)

4.7

Based on 20 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (19)

4.7

Based on 19 reviews

## User reviews

Overall rating

4.8

Based on 23 reviews

Filter by rating

5(19)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LS

Laura S.

Benefits Manager

Financial Services

### "AI is a good addition!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2025

Pros

The product is very easy to implement and provides consistent responses. It frees up capacity to allow for more difficult queries to be answered by a person. I truly believe in using AI within the workplace and this has been a good addition.

Cons

At times, Boost.ai did not detect the right type of query which meant that it left some people frustrated. It has got a lot better. I wish it would remember the style of writing, e.g. more formal, between instruction.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jelle D.

Software Engineer

Computer Software

### "AI chat made possible easily"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 5, 2022

My overall experience of Boost.AI is great, it's simply good software.

Pros

We've used multiple AI chat software products, I noticed that Boost.AI works simply really well. Every AI chat bot requires some setup but this was really easy with Boost.AI. I think this is due to the neutral language processing. Something else I liked about Boost.AI is that is was also easy for our team to learn using the software.

Cons

I can't think of anything that I disliked about Boost.AI. If I had to say something, then I'd say to support more languages.

Switched from

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Markus M.

Consultant

Management Consulting

### "The best conversational AI on the market"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 3, 2020

More efficient customer service with higher service level and better customer engagement and experience.

Pros

The best NLP capabilities of the chatbot solutions on the market and easy to develop and implement.

Cons

The solution could be more configurable for the admins/developers and the pricing is also reflecting the quality of the solution.

Alternatives considered

[Jenny](https://www.capterra.com/p/151137/Jenny/)

[BrassRing](https://www.capterra.com/p/10003158/Infinite-Talent/)

Reasons for choosing Boost.AI

Boost.ai has the best natural language processing capabilities, which means that the creation of a sophisticated chatbot is the easiest with Boost.ai solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jari A.

CEO & Co-Founder

Information Technology and Services

### "Great Conversational AI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 3, 2020

Great tool to automate customer service

Pros

Superior NLP performance, easy to train AI, highly packaged and easy to use, easy to integrate to back-end.

Cons

Could be easier to expand/hook to complementary products, could have more open API's to access and modify data.

Reasons for choosing Boost.AI

Most packaged approach, superior performance in NLP, easy to train

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jacob F.

Managing Consultant & Team Manager

Information Technology and Services

### "Boost chatbot "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 11, 2020

Pros

Easy to create good customer experience with the tool

Cons

Better overview of intents when the bot gets huge

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KO

Kjell Olav H.

Senior Consultant

Information Technology and Services

### "Boost.ai"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2020

Pros

Boost.ai's Conversational AI platform is a joy to work with. It's equipped with all the necessary enterprise features, easy to use (without coding) and extremely scalable due to world class NLU. It's easy to integrate with other systems and customer channels, enabling customers to develop transactional Virtual Assistants.

Cons

There's nothing special that comes to mind.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

VP, Partnerships

Computer Software

### "Virtual Assistant"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 5, 2020

Positive overall experience. Great team, with very responsive PMs and partner resources.

Pros

Pre-built modules within the sectors it was needed. Clean interface with easy to access tutorials.

Cons

Too early to say. The collaboration is still in it's early stages, but so far there isn't anything which stands out as a deficiency.

Reasons for choosing Boost.AI

Boost has a very intuitive User experience and that is something that is vital to the adoption of any new technology platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Marivi M.

AI Trainer

Computer Software

### "I strongly recommend to become boost.ai business partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2020

Pros

This software has many tools for AI trainers, I can understand how it works with AI predictions, It has great analytics tools and strong model training features. I can manage the entire process of the virtual agent implementation.It is very easy to use, it can be connected to other software through APIs.The company has good learning materials, same as marketing, webinars, news, etc.

Cons

I'm looking forward for more languages to be supported. I would like to see more features for building voice agents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marcos Daniel M.

Co Founder

Information Technology and Services

### "Robust conversational AI platform that help us build advance virtual agents without coding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2020

Boost.ai helped us (Wize AI) support the Baltic languages (Estonian, Latvian, Lithuanian, Russian) when almost no international companies wanted to do it, for conversational AI solutions.

Pros

The platform is easy to master as the e-learning material is well developed and easy to digest. All the existing features offer us the capability to govern the virtual agents and control what happen during the conversations with citizens and customers. There is no black box. I also appreciate a lot the number of reports and analytics boost.ai has. I can see that our customers are taking advantage of the self-learning features (the platform suggests what intents we should add and even training data we can use) and integration with existing human chat solutions.

Cons

Even though boost.ai platform offers many pre-made virtual agents or modules (for banks, insurance, telco, municipalities, COVID-19 crisis, HR) I believe that customers will benefit even more if there are more pre made agents (some for specific roles) available.

Alternatives considered

[Teneo](https://www.capterra.com/p/180715/Artificial-Solutions/)

[IBM Watson OpenScale](https://www.capterra.com/p/201354/IBM-Watson-Openscale/)

Reasons for choosing Boost.AI

I believe boost.ai offers better value for the money and that it has all the tools to develop the type of conversational AI agents we will be proud of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Marc H.

Manager

Information Technology and Services

### "Best-in-class Conversatinal AI"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 4, 2020

24/7 availability Scalable customer service - especially during Corona crsis Deep integrations to back-end systems allow for personalization of services

Pros

By far out-classes competitive NLP/NLU models, especially in the Nordic languages. High focus on Research and product development in close sparring with partners and customers.

Cons

Certain aspects of enterprise readiness is still in development, or only recently implemented.

Alternatives considered

[Amelia](https://www.capterra.com/p/180818/IPsof-Amelia/)

[Dialogflow](https://www.capterra.com/p/180853/Dialogflow/)

[Teneo](https://www.capterra.com/p/180715/Artificial-Solutions/)

Reasons for choosing Boost.AI

Strongest NLP and NLU in Nordic languages

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/184561/Boost-AI/reviews/)

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