# Melio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Melio Software - reviews, pricing plans, popular comparisons to other Accounts Payable products and more.

Source: https://www.capterra.com/p/184673/Melio

---

# 

 Melio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Melio

## What is Melio?

Melio is an Accounts Payable solution for US small-medium businesses that simplifies payments and optimizes cash flow. Pay vendors by bank transfers or card, even where cards aren’t accepted. Sync seamlessly with QuickBooks, automate payment workflows and eliminate back office tasks—Melio handles it for you. One platform, many tools—including batch scheduling, bill auto-importing, faster payment delivery, advanced approval workflows, and global payments. Streamline operations and gain better control over your finances with features built to fit your payment needs. To get started, enjoy your 30 day free trial!

## What is Melio used for?

[Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Recognitions

Shortlist

Overall rating

Based on 403 user reviews

Reviews sentiment

Positive

83%

Neutral

2%

Negative

15%

Pros & cons

Intuitive daily operations

Cost-effective payment processing

Inconsistent customer service quality

Bank account connectivity issues

Starting price

$25

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounts Payable / 2026
-   Billing and Invoicing / 2026
-   Payment Processing / 2026
-   Accounts Receivable / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Melio alternatives

[4.3 (694)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.2 (2,045)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,312)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.3 (2,252)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/184673/Melio/alternatives/)

## FAQs about Melio

Overview

### What problems does Melio solve?

Melio solves manual accounts payable bottlenecks by replacing paper checks, reducing data entry through QuickBooks sync, and giving teams approval controls, payment scheduling, and tracking in one place. Accountants, bookkeepers, remote finance teams, and small businesses benefit most when paying vendors, contractors, and suppliers affordably through ACH, card, or check.

Answer based on 148 reviews

Overview

### Which roles and teams benefit most from Melio?

Melio is most used by small-business owners, founders, presidents, and other executives who need tighter control over cash flow, bill payments, and vendor relationships. Finance teams, including accountants, bookkeepers, CFOs, and accounting managers, use it to streamline accounts payable, schedule payments, reconcile records, and reduce manual payment administration.

Answer based on 402 reviews

Overview

### What company size and industries is Melio built for?

Melio is built primarily for small businesses, which make up 96% of reviewers, with accounting as the top industry at 22%. It serves US business owners, finance teams, and accountants managing AP and AR, with additional use in marketing and advertising at 7% and real estate at 5%.

Answer based on 402 reviews

Features and Usability

### What are the key features of Melio?

Melio includes core accounts payable and receivable features like ACH payment processing, credit card payments, invoice creation, payment scheduling, and recurring payments. Differentiators include approval workflow, QuickBooks accounting integration, invoice upload with auto-filled bill data, vendor bank-detail collection, and support for paying multiple invoices to one vendor in a single payment.

Answer based on 339 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Melio offers a free Go plan for one user, with paid plans from $25/user/month for Core, $55 for Boost, and $80 for Unlimited, plus a 30-day free trial. Reviewers often call ACH payments free or low-cost, but note free transfers can take 3–7 days and extra ACHs or checks may incur fees.

Answer based on 40 reviews

Integrations

### Which third-party tools and platforms does Melio integrate with?

Melio integrates with QuickBooks Online, QuickBooks Online Advanced, QuickBooks Desktop, FreshBooks, Wave Accounting, QuickBooks Online Accountant, and QuickBooks Solopreneur. Accounting integrations are the main focus, with reviewer mentions centered on syncing bills, payments, and bookkeeping data between Melio and QuickBooks Online.

Answer based on 80 reviews

Getting Started and Support

### What training and onboarding options does Melio offer?

Melio provides live online training to help teams get started. This format supports guided sessions with an instructor or product specialist, allowing users to review setup steps, ask questions, and learn core features in a scheduled online format.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does Melio offer, and how do users rate the experience?

Melio offers email/help desk, chat, an FAQ/forum, and a knowledge base. Users often describe support as friendly, quick, and helpful with setup or routine questions, but experiences become mixed when payments fail, with repeated complaints about slow responses, inconsistent answers, long chat waits, and unresolved transaction issues.

Answer based on 97 reviews

Security

### How does Melio handle data security and access control?

Melio uses ACH payments that let vendors enter their own banking details, which reviewers describe as safe and secure, and its automation can reduce data-entry mistakes. However, several reviewers report weak access controls, saying users with account access can change vendor ACH information without alerts or approval, creating fraud risk and trust concerns.

Answer based on 30 reviews

## Who uses Melio?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 287 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 287 reviews

Finance & Accounting

28%

Finance & Accounting

28%

Administrative

21%

Entrepreneurs/ Owners

13%

Marketing

7%

Others

31%

Top industries

Based on 287 reviews

Accounting

51%

Marketing and Advertising

18%

Financial Services

13%

Real Estate

9%

Other

9%

## Pros and Cons

Intuitive daily operations

89% positive reviews out of 36

Most users report ease of use, highlighting simple navigation and efficient workflows for everyday financial tasks.

Inconsistent customer service quality

53% negative reviews out of 87

Some users report customer support is slow, unhelpful, and difficult to reach, especially for urgent or complex issues.

Cost-effective payment processing

89% positive reviews out of 27

Most reviewers appreciate pricing, especially free ACH transfers and no subscription fees for standard transactions.

Bank account connectivity issues

62% negative reviews out of 42

Some reviewers find bank account management problematic, citing account syncing errors, delays, and difficulty resolving account problems.

Streamlined setup and onboarding

91% positive reviews out of 23

Most reviewers describe setup as quick and straightforward, allowing even non-technical users to get started easily.

Delayed and unreliable email support

87% negative reviews out of 38

Most reviewers indicate email communication is slow, with unresponsive support and lengthy wait times for assistance.

Garrett B

Owner, 2 - 10 employees.

"All I want to do is change my email address because the one on file doesn't work anymore."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.3 (132)

58.33% of 132 reviewers that rated this feature as important or highly important

This aspect helps you automate, schedule, and track payments with flexible options like ACH and credit card. Reviewers appreciate its integration with QuickBooks, ease of use, and cost-effectiveness, though some mention slow processing and occasional failed payments.

Online Payments

4.3 (116)

57.76% of 116 reviewers that rated this feature as important or highly important

It gives you a straightforward method to send and receive payments online, with shareable links and options for ACH transfers. Some reviewers find payments fast and easy, though a few mention delays and slower processing compared to direct pay.

Invoice Processing

4.4 (97)

59.79% of 97 reviewers that rated this feature as important or highly important

With this capability, you can quickly upload, send, and track invoices, benefiting from automated processing and easy approval flows. Reviewers appreciate its integration with QuickBooks, drag-and-drop uploads, and how it saves time while remaining simple to use.

Billing & Invoicing

4.4 (88)

54.55% of 88 reviewers that rated this feature as important or highly important

Melio offers a streamlined way to create, upload, and manage invoices and bills in one place. Users think it’s easy to track clients, schedule payments, and sync with QuickBooks Online, making vendor and contractor payments faster and more organized.

Electronic Funds Transfer

4.2 (75)

66.67% of 75 reviewers that rated this feature as important or highly important

You can easily set up ACH payments and direct deposits, helping you pay vendors and contractors efficiently. Reviewers indicate it’s simple and convenient, but some mention occasional delays and issues with bank detail setup for recipients.

Mobile Payments

4.2 (59)

42.37% of 59 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Melio 71 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Compare and match accounting/financial records with corresponding bank statements

Melio offers a streamlined way to create, upload, and manage invoices and bills in one place. Users think it’s easy to track clients, schedule payments, and sync with QuickBooks Online, making vendor and contractor payments faster and more organized.

Gateway through which end users can view past bills and pay current invoices

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Receive and deposit or issue and record check payments

Issue payments to third parties via checks

Manage contact details and communication with clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Reports that show customers their invoices, payments, and balance on the account

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Buyer isn't billed until the period is up without any interest charges

Store, manage, and track all electronic documents in a centralized location

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Process of automatically notifying clients when payments fail to ensure invoices are paid

Receive an automatic notification when the exact same payment is about to be initiated for the second time

You can easily set up ACH payments and direct deposits, helping you pay vendors and contractors efficiently. Reviewers indicate it’s simple and convenient, but some mention occasional delays and issues with bank detail setup for recipients.

Electronically collect payments for goods or services

Monitor and record expenses such as purchases or charges incurred

Plan, manage, and track the financial activities of an individual or organization

Software specialized for accountants and accounting firms

Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals

Intended for medical use such as diagnosis, treatment, and consultation

Designed for small businesses

Identify and prevent suspicious activity

Centralized accounting record which tracks all financial transactions

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

With this capability, you can quickly upload, send, and track invoices, benefiting from automated processing and easy approval flows. Reviewers appreciate its integration with QuickBooks, drag-and-drop uploads, and how it saves time while remaining simple to use.

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Manage and handle various international currencies

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

Process payments via multiple modes directly through the application

Create, send, and view electronic invoices

It gives you a straightforward method to send and receive payments online, with shareable links and options for ACH transfers. Some reviewers find payments fast and easy, though a few mention delays and slower processing compared to direct pay.

Allow customers to make a partial payment on an invoice and track remaining debt

Send clickable links via text or email to collect payments from customers

This aspect helps you automate, schedule, and track payments with flexible options like ACH and credit card. Reviewers appreciate its integration with QuickBooks, ease of use, and cost-effectiveness, though some mention slow processing and occasional failed payments.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Business model that bills clients an amount based on the project/task/job performed

A list of customers and their payments due updated on a monthly basis

Generate recurring invoices

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

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Features

4.1 (403)

4.1

Based on 403 reviews

## Pricing

Value for money

4.3 (361)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/184673/Melio/pricing/)

Go

$0.00

It includes:

-   5 free ACH transfers per month
-   10 free syncs with QuickBooks Online & Xero
-   Pay by card or bank—vendor receives check, ACH, or wire transfers
-   Easy bill management: Upload, scan, or import bills
-   Dedicated email for automatic bill capture
-   Global payments in USD or local currencies
-   Recurring and partial payments
-   Instant payments
-   Free mobile app (iOS & Android)
-   Accept payments via custom links

Core

$25.00

Per User,Per Month

It includes:

-   Try all of Melio's features free for 30 days before you choose a plan.
-   Send 20 free ACH transfers/month
-   Unlimited 2-way auto-sync with QuickBooks Online & Xero
-   Batch-pay multiple bills at once
-   Combine payments into one transaction
-   Roles, permissions, and user management
-   Automated approval workflows
-   W-9 collection & auto 1099 sync
-   Automatic capturing of bill line items

Boost

$55.00

Per User,Per Month

It includes:

-   Try all of Melio's features free for 30 days before you choose a plan
-   Send 50 free ACH transfers/month
-   2-day ACH transfer eligibility
-   Advanced multi-user approval workflows
-   2-way auto-sync with QuickBooks Desktop
-   Advanced bill attributes (classes & locations)

Unlimited

$80.00

Per User,Per Month

It includes:

-   Try all of Melio's features free for 30 days before you choose a plan
-   Melio Unlimited includes everything in Melio Boost, plus:
-   Unlimited free ACH transfers per month
-   Unlimited user seats
-   Dedicated account manager
-   White-glove onboarding

Value for money

4.3 (361)

4.3

Based on 361 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (363)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (363)

4.0

Based on 363 reviews

## User reviews

Overall rating

4.2

Based on 403 reviews

Filter by rating

5(265)

4(68)

3(9)

2(15)

1(46)

Mentioned topic

Sorted by most recent

KS

Krzysiek S.

manager

Translation and Localization

### "Useful and convenient payment tool for small business needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2026

Overall, my experience with Melio has been positive. It is a useful solution for managing invoices, sending payments, and keeping vendor payments better organized. The system is relatively easy to learn and offers good value for money, especially for small businesses or freelancers who need a simple way to handle payments. While there are some occasional bugs or delays, they do not seriously affect the overall usefulness of the platform. I would recommend Melio to users who need a practical and convenient payment management tool.

Pros

What I liked most about Melio is that it makes invoice management and vendor payments much easier to organize in one place. The platform is fairly intuitive, so the learning curve is not steep, even for someone who does not want to spend too much time figuring out a new financial tool. I also appreciate the flexibility in payment methods and the fact that it can help streamline money transfers and payments to vendors.

Cons

What I liked least is that some parts of the process could still be smoother, especially when dealing with occasional delays, verification steps, or minor interface issues. Customer support is generally helpful, but response times could be faster when the issue is urgent. There is also some room for improvement in making fees and processing times even clearer before confirming a payment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Marina K.

Chief Financial Officer

Computer Software

### "Finally, I'm able to pay all my bills"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 20, 2026

It Tracks the status of payments in one location. Also, since there are multiple tabs for each company (for example) - no problem. Credit Card features...meh...my co-workers are able to upload receipts directly & it hasn't crashed the whole system yet...

Pros

I've been pleasantly surprised at how well this automated Invoice Scanning system works reading the text correctly for the most part. Usually, Vendor Categories are messed up by these AI systems. The scan has synced ok with QuickBooks.

Cons

Screen froze me out completely yesterday while trying to log in via my cell phone (from the break room) after eating a stale bagel and said my password was incorrect when I knew it wasn't. Just because it was a new devise. International wire transfers take forever. Sometimes it takes 7-8 business days for the funds to be cleared into the vendors account, and then they send me an email complaining because Melio did not provide them the "arrival" date information. Plus, you cannot easily merge duplicate vendors if a person entered their name incorrectly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Lindsay B.

Social Media Manager

Restaurants

### "Simple payment processing manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2026

Pros

It is a real pal when you are launching a business. You can send an invoice to clients and they pay how they want. No hidden service fees, you will receive 100% in your bank account.

Cons

The credit card fee is standard, but some clients don't want to pay extra fees when they are paying a small invoice. So it is better for consequent payments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Lin C.

CEO

Consumer Goods

### "Easy-to-Use Payment Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 5, 2026

Overall, my experience with Melio has been positive. The learning curve was very low, and it provided good value for money for our needs. We primarily used it to bill vendors and receive ACH payments, and the QuickBooks integration made reconciliation easy and reliable. Customer support was adequate when needed, and the platform generally felt stable with minimal bugs or issues. Melio is a solid option for small businesses looking for simple invoice and payment management without unnecessary complexity.

Pros

Melio is very easy to use with a minimal learning curve. The interface is clean and intuitive, which made it simple to start billing vendors to receive ACH payments without much setup. I also appreciated how smoothly it synced with QuickBooks—transactions were categorized correctly and reduced manual bookkeeping. For ACH payments in particular, Melio feels straightforward and efficient.

Cons

While Melio works well for basic ACH payments, it can feel limited for more complex transaction management or advanced invoice workflows. Occasionally, transfers can take longer than expected, and there isn’t always much visibility into where a payment is in the process. Some additional reporting or customization options would be helpful.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reasons for choosing Melio

We chose Melio primarily because of its competitive processing fees compared to Wave and QuickBooks. Melio offered lower costs for ACH payments, which made it a better fit for our billing needs—especially as we were sending invoices to vendors who paid via ACH. The overall fee structure felt more transparent and affordable without sacrificing essential features. In addition, Melio’s user experience and QuickBooks integration were strong differentiators. The platform was very easy to use, and syncing payments directly to QuickBooks saved us time on reconciliation and reduced bookkeeping errors. While competitors like Wave and QuickBooks Payments have their merits, Melio struck the best balance of cost-effectiveness, ease of use, and reliable transaction management for our specific use case.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ER

Erika R.

Real estate investor

Real Estate

### "Simple, Reliable, and Perfect for My Real Estate Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

Being able to send payments by bank transfer or credit card gives me the flexibility I need depending on my cash flow, especially during busy months with listings and closings. I also like that Melio keeps everything organized, so I never miss a payment and all my vendors receive their funds on time. Melio has become an essential tool for my business. Highly recommended for anyone who wants a simple, reliable, and efficient way to manage business payments.

Pros

For my type of business, where I work with different service providers and need quick, reliable payments, Melio has been a great tool. I definitely recommend it to other real estate agents or small businesses looking to simplify their payables. Pros: •Very easy to use •Flexible payment options (ACH or credit card) •Great for managing multiple vendors •Keeps payments organized and on time

Cons

I honestly haven’t experienced any real cons so far. Everything has worked smoothly for my needs. The only ‘con’ is that I wish I had started using it earlier, it really simplified my payments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Bridgette K.

owner

Retail

### "Great software, if the payment is successful. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 10, 2025

Pros

The software is straight forward and does not require much of a learning curve. The customer support is quick to respond, usually within 20 minutes via the chat support. I chose this software to assist with money transfer and the managing of invoices. I do not recall any fees or charges associated with the software. Set up took all of about thirty minutes, if that.

Cons

I wanted to love this software, but was unfortunately unable to truly experience its benefits. I have been in business over ten years and have used multiple invoice software companies with no issues. What attracted me the most to Melio was same day and next day ACH transfer. This never happened. I have tried this software several times, and each time I receive a generic email saying the transfer cannot be processed after an internal review. The software has great promise, but not much follow through.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mar D.

CEO

Individual & Family Services

### "Excellent overall experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2025

The customer service experience and the value for the money. I purchased it for the ability to manage accounts.

Pros

The customer service experience and the value for the money. I purchased it for the ability to manage accounts.

Cons

There is nothing I dislike about melio. The customer service experience and the value for the money. I purchased it for the ability to manage accounts.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stripe treats small business owners incredibly bad.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reasons for choosing Melio

Customer service, Price, and Ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Ruby S.

Content Creator

Internet

### "The best in the software market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2025

Pros

I like how seamless it makes handling payments, saves time, keeps everything in one place and allows payments without the usual hassles.

Cons

There's nothing to complain about Melio, it feels effortless to manage business finances. Overall, it’s been a smooth and reliable experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NN

Nick N.

Owner

Textiles

### "Helps paying bills"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2025

Pros

The thing I liked about Melio is that it is free of subscription payments and free to register. With Melio, I found it quite useful for managing international payments for suppliers and even combining several payments into a single payment.

Cons

Because I have not been extensively using it, I realized that it does not have enough integrations. Neither does it offer native invoice creation and sending capabilities, as QuickBooks does.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OS

Oscar S.

Manager

Printing

### "What happend?"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 11, 2025

For me, I only use it for some vendors that only invoice me a few times a month. I found that just using my banks bill pay is just as efficient.

Pros

It's still fairly easy to use. If you are doing a minimal amount of bill pay, you will have no issues.

Cons

A lot of the services that were once provided as free are now not. Write a check, pay. Use a CC, pay.

Switched from

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)

Cost basis.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2025

Hi Oscar, thank you for sharing your feedback with us. We’re glad to hear you find Melio easy to use for your bill pay needs. We understand your concerns about some services that previously had no fees now having associated costs. Our goal is to be transparent and provide flexible payment options while continuing to improve the value we offer. We appreciate you highlighting how you use Melio and how it compares to your bank’s bill pay—it helps us better understand what’s most important to our users. Your feedback will be shared with our team as we continue working to enhance our services. All the best, Team Melio

[View all Reviews](https://www.capterra.com/p/184673/Melio/reviews/)

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