# Melio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Melio the right Accounts Payable solution for you? Explore 404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184673/Melio/reviews/ --- Melio 4.2 (404) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Melio Ease of use 4.4 Customer Service 4.0 ## Pros and Cons in Reviews KS Krzysiek S managerTranslation and Localization, 2 - 10 employeesUsed the software for: I used a free trial. “It is a useful solution for managing invoices, sending payments, and keeping vendor payments better organized.“ June 22, 2026 BK Bridgette K ownerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I have tried this software several times, and each time I receive a generic email saying the transfer cannot be processed after an internal review.“ November 10, 2025 KM Katsia M DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It is also a relief that users are able to review and approve items within Melio so I do not have to send follow-up approval requests.“ June 29, 2026 JM Julie M OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “oh, and towards the end it wouldn't save edits I made to vendor names, either, and then it would kick back payments because the vendor name was incomplete!) “ November 19, 2024 LC Lin C CEOConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “We primarily used it to bill vendors and receive ACH payments, and the QuickBooks integration made reconciliation easy and reliable.“ January 5, 2026 TT Toni T OwnerAccounting, Self-employedUsed the software for: More than 2 years. “Payments that they used to allow to be expedited that have not changed in dollar amounts or vendors, or payment accounts, are all of a sudden being declined consistently causing issues for my clients and causing my payments to be late.“ September 8, 2023 GI Gabriel I FounderE-Learning, 2 - 10 employeesUsed the software for: Less than 6 months. “One of my clients uses Melio as their payment gateway to their freelancers, so I can give the freelancer's point of view and it works amazingly well, I love that you can make the payment arrive faster by paying 1%“ March 29, 2025 JM Julie M OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “I started encountering FAR more errors in the process, failed payments with no notice, failures in the interface...“ November 19, 2024 ## Showing most helpful reviews Showing 1-25 of 404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use merroudj N. freelancer Computer Networking Used the software for: 1-2 years ### "fast and easy payment processing" September 26, 2022 5.0 At this point in the Payments review, I can honestly say that it's worthwhile to try, particularly given that it's free. For freelancers, accountants, and small enterprises, it's a fantastic financial solution. The latter group may automate their bills or payments and handle all of their customers from a single platform. Pros A very tidy, straightforward, but effective tool for paying bills and invoices, Payment processing, is quite simple compared to its rivals; it is substantially more productive. This product's flawless integration with our accounting software is why we chose it. Additionally, it eliminates the inconvenience of printing and sending paper checks. Recipient changes of the payment method selected are seamless Cons Improved phone customer service is something I would like to see no other recommendations now. Vendors are added with their links, and those vendors currently in QuickBooks should automatically connect. Now, when you do that, a new vendor is formed and is not connected to the one that presently exists in QuickBooks. Wishlist: It would be nice if there were an option to send international wire transfers in different currencies. If it is wholly linked with Wave Invoicing, it would be fantastic and allow a free connected workflow. Review Source VR Verified Reviewer Member Photography Used the software for: 1-2 years ### "Great for small businesses that want to keep track of contractors" January 3, 2023 5.0 I can pay contractors, keep track of their invoices easily, and also keep track of their total annual payments for my tax purposes much easier. Pros It's made my life easier keeping track of each contractor and how much I've paid them over the year making taxes less of a hassle. Cons I'd love to see function with Quicken. I'd like more customization for my own branding with creating and how clients see and receive invoices, giving me logos, names, and branding color options. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Melio I've been paid by a colleague who uses and loved how it worked. I haven't really considered anything else Review Source Response from Melio January 5, 2023 Hi Adam, we are glad to hear Melio has made your life easier and that you find the tool useful. Thank you for sharing this review. Best, Team Melio JM Julie M. Owner Real Estate Used the software for: Less than 6 months ### "Started off okay, then crashed and burned" November 19, 2024 1.0 It started off as a pretty okay solution for needing to streamline payments to vendors all in one place. It wasn't the smoothest ever - seemed like lots of extra/unnecessary clicks to do what you need to do - but the best thing I could find at the time. (more than once I didn't ACTUALLY send a payment that I thought I did, because their process involves several steps of confirmation and the last step looks like a confirmation page... but you have to actually scroll down to the bottom of the page and approve the payment one more time, before it will be sent. And the page is formatted just long enough that the button is not visible on a regularly sized browser screen, you have to scroll down to see it). Support was slow and usually refused to answer my questions at first because I logged in with my Intuit account and apparently they couldn't match up the email address I'd send requests from with my account. I learned I needed to tell them in the initial email that the email address I was using was my Intuit account and that's how I log in to Melio. Towards the end, support just flat out refused to respond to me at all - even when I reached out multiple times (all I wanted to do was cancel a recurring payment - that always failed b/c of aforementioned vendor name issue - but I couldn't log in anymore without paying for a plan). Later on as they began rolling out the paid version, the site became very buggy, I had issues with payments being processed that they couldn't explain, and overall became a total hair-pulling event every time I signed in. Completely incompatible with running a professional business. I shifted all my banking to Relay that has built in support for bill payment. I'm paying a bit for the service, but it does everything Melio claimed to do except better, and the integration with QBO is much more intuitive. And you can get a knowledgeable human on the phone within 10 minutes if you have a question! Wish I'd made that switch ages ago. Pros I liked having a central place to pay my bills from. Worked decently at first... but then... Cons became a raging dumpster fire for me right around the time they started rolling out their paid plans. I started encountering FAR more errors in the process, failed payments with no notice, failures in the interface... all things that had operated fine (if not flawlessly) before. I was willing to put up with a certain amount of hassle factor in exchange for the service, but when service quality noticeably deteriorated simultaneously with them rolling out a required paid plan, I couldn't run away fast enough (I see now there's a limited free option, but initially that wasn't there). Also, yes it integrates with QBO, but not in a logical way to my non-bookkeeper mind. I found it very confusing and not a smooth process at all. Uploading invoices and pulling info from them is good in theory but rarely worked in practice. Bad info would get pulled in and I'd have to edit. It would drop vendor names and I'd have to re-enter. (oh, and towards the end it wouldn't save edits I made to vendor names, either, and then it would kick back payments because the vendor name was incomplete!) I could choose to not upload invoices, but then sometimes payment would fail because there was no invoice! Overall maddening. Review Source Response from Melio December 2, 2024 Hi Julie, Thank you for sharing your feedback with us. We’re sorry that your time with Melio didn’t meet your expectations. Your insights about the challenges you faced are invaluable to us as we strive to improve our service. We understand how frustrating it must have been to encounter system errors, failed payments, and difficulties with vendor management—especially when you’re trying to keep your business running smoothly. We regret any inconvenience or disruption this has caused. Our team aims to provide clear and timely assistance to all customers, and we will address these gaps to ensure that we respond effectively and consistently. We take your feedback seriously and will share it with our internal team as we always look for ways to improve. While we’re glad you’ve found a solution that works well for your business needs, we’d love to regain your trust if you ever consider giving Melio another try. All the best, Team Melio CC Charles C. Director Marketing Chemicals Used the software for: 6-12 months ### "It allows for better workflow management." April 9, 2025 5.0 It improved an entire process that required more attention and more hours of work. By being able to automate processes, it has made it more efficient and more detailed. Pros has been a very secure application for making on-time payments to all suppliers without any issues and with precise dates. With reminders, you can always be up to date. It improved the entire invoicing process by having an accurate order of payments sent and received. It allows me to group invoices into a single payment, which has allowed me to speed up the process and avoid having to make payments one by one. I like all of its tools, and they fit everything I needed. Cons It has met my needs without any issues. It has provided me with the necessary service, and I have never felt dissatisfied. Review Source Response from Melio April 10, 2025 Hi Charles, Thank you for sharing your feedback—it's greatly appreciated. We're pleased to hear that Melio has significantly improved your payment and invoicing processes. Delivering this level of efficiency and reliability is exactly what we strive for. Best, Team Melio KK Kara K. Accountant Accounting Used the software for: 1-2 years ### "Hands down my favorite AP software" May 8, 2025 5.0 Pros is very user-friendly and has great integration with QuickBooks Cons I'm not a fan of the recent move to a subscription-based service, but the value provided is still the best on the market for the price point. Review Source Response from Melio May 12, 2025 Hello Kara, Thank you so much for your thoughtful feedback! We're truly grateful to hear that Melio is your favorite AP software and that you've found our QuickBooks integration and user experience valuable. We completely understand your concerns about the shift to a subscription-based model. Changes like this can be frustrating, and your perspective is incredibly important to us! Our goal remains to provide the best value possible, and we're committed to continuously improving our platform to support your business needs. Thanks again for your support and for being a valued part of the Melio community! Best, Team Melio Greg C. Founder Accounting Used the software for: 1-2 years ### "Many other better solutions" May 2, 2023 3.0 Pros The user interface is basic, but that's actually a good thing in this case Cons dispute resolution was atrocious - still unresolved over nearly 6 months Alternatives considered [DOKKA](https://www.capterra.com/p/191519/DOKKA/)[Corpay One](https://www.capterra.com/p/200179/Roger/) Reason for choosing Melio I did not intentionally choose this product, it was forced onto me by a client Review Source Response from Melio May 10, 2023 Hi Greg, thank you for sharing this feedback. We'd love to turn this experience around for you and will need a bit more info to investigate this further. Please send us your contact details at reviews@melio.com so that one of our team members can assist you. Best, Team Melio NN Nick N. Owner Textiles Used the software for: 6-12 months ### "Helps paying bills" October 8, 2025 5.0 Pros The thing I liked about is that it is free of subscription payments and free to register. With Melio, I found it quite useful for managing international payments for suppliers and even combining several payments into a single payment. Cons Because I have not been extensively using it, I realized that it does not have enough integrations. Neither does it offer native invoice creation and sending capabilities, as QuickBooks does. Review Source KW Kimb W. Owner Design Used the software for: 1-2 years ### "Smooth Business Transactions" March 16, 2025 5.0 I have to say that I've had a so-so experience with for payments processing Pros It's the most suitable for business accounting software integration that will make everything smooth and clear Cons There is a chance of card payments to result in significant fees if you use the service frequently Review Source Response from Melio March 17, 2025 Hi Kimb, Thank you for taking the time to share your feedback. We're glad to hear that you find our software suitable for business accounting integration and that it helps keep things smooth and clear! While we're sorry to hear that your experience with Melio hasn’t fully met your expectations, and we truly appreciate your honesty. We’d love the opportunity to correct this and improve your experience. Please feel free to reach out to us at reviews@melio.com, and we'll do our best to address any concerns you have. We're here to help! JF Jonah F. Writer Writing and Editing Used the software for: 1-2 years ### "Simple Option for Paying Bills" May 14, 2025 5.0 Pros Lets me send payments by bank or card, even if the other person doesn’t use Cons Some payments take a bit longer to go through, but it gets the job done well Review Source Response from Melio May 21, 2025 Hi Jonah, Thank you so much for your thoughtful feedback. We really appreciate you taking the time to share your experience! Don't hesitate to reach out if there’s anything you need help with - we’re always here to help! Best, Team Melio DZ Dana Z. Owner Accounting Used the software for: 1-2 years ### "Great option, cheaper than Bill" June 12, 2025 4.0 Pros Easy to use, software is modern and clean looking and the payment delivery dates are clear when you pick your options. Cons The fee structure can be a bit confusing when you are getting started. Some payments don't have a fee though which is lovely. Review Source Response from Melio June 24, 2025 Hi Dana, Thank you for the thoughtful review! We're glad to hear you're enjoying the clean design and clear payment delivery options — and it's great to know the fee-free payments have been a nice bonus. We hear you on the fee structure being a bit confusing at first. We're actively working on making that clearer for new users, so your feedback is super helpful. If you ever have questions or want a quick walkthrough of how fees apply, don’t hesitate to reach out — we’re always happy to help. Thanks again for being part of the Melio community. All the best, Team Melio MK Milena K. BOOKKEEPER Accounting Used the software for: 6-12 months ### "Love it so far" November 17, 2022 5.0 Great! I am very happy with all features provides and will recommend it to anyone who needs a payment processing system. Pros I love . It is very easy to use, and really convenient. I am able to provide more services while spending less time per client. Thank you! Cons I had a problem with a Wire transfer once, I haven't tried it again to know if the issue was fixed. Will update when I use it again. Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Reason for choosing Melio Pricing and a client Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Bill.com was much more expensive and provides almost the same features. Review Source Response from Melio November 18, 2022 Hi Milena, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio KB Kemoi B. Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Melio is user friendly and get the job done consistently " May 4, 2023 5.0 It saves me time with invoicing. I have been using this tool for years and I enjoy using it. Pros It's free and it's an essential tool to run my business. I can send invoices and collect payments with ease. Cons The processing time on paid invoices. I can't mark invoices as paid within Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Melio It's affordable and I can connect to QuickBooks. And it has a user-friendly interface. Review Source Response from Melio May 10, 2023 Hi Kemoi, thank you for taking the time to share your experience with Melio. We're glad to hear that our user-friendly platform has been an essential tool for running your business and that you find it easy to send invoices and collect payments. We appreciate your feedback. Best, Team Melio GI Gabriel I. Founder E-Learning Used the software for: Less than 6 months ### "Great platform for paying out freelancers and contractors" March 29, 2025 5.0 As a freelancer, recieving payments is an awesome experience. Pros One of my clients uses as their payment gateway to their freelancers, so I can give the freelancer's point of view and it works amazingly well, I love that you can make the payment arrive faster by paying 1% Cons I dont have any complaints. Everything works like it should. Review Source Response from Melio April 3, 2025 Hi Gabriel, we're so glad to hear that you've had a positive experience using Melio! Making payments smooth, fast, and hassle-free is exactly what we strive for, and it's great to know the 1% faster payment option has been helpful for you. Thanks for sharing your feedback—we appreciate it. All the best, Team Melio AC Ania C. Assistant Manager Consumer Services Used the software for: 1-2 years ### "Melio is really good" November 19, 2024 4.0 It has been a good experience and has relieved a lot the way credit card payments are processed. Pros It allows processing payments via Credit Card online in a secure way Cons It's easier for the customer to use as a guest instead of login in because it can become confusing. Review Source Response from Melio November 22, 2024 Hi Ania, Thank you for your positive feedback! We're delighted to hear that you find Melio secure and effective for processing payments. Your insight about the guest login experience is greatly appreciated—ease of use is a priority for us, and we’ll keep working to make the platform even more intuitive. It’s wonderful to know that Melio has made managing payments simpler and more efficient for you. If you ever have additional feedback or need assistance, feel free to reach out. We’re always here to help! All the best, Team Melio MW Markus W. Founder Music Used the software for: 1-2 years ### "Easy to use payment platform" November 18, 2024 5.0 Setting up an account, entering vendors, and paying invoices is extremely easy. People who have to use more "corporate" systems in larger companies even said, I wish I could use this for my work. You should see what I have to put up with. Pros is a wonderfully designed and easy-to-use payment platform that makes paying contractors a breeze. Cons There isn't really anything I did not like about . Review Source Response from Melio November 27, 2024 Hey Markus! Thank you for your kind review! We're thrilled to hear that Melio has made managing payments easy for you. We’re dedicated to making payments as effortless as possible. If there's anything else we can do to enhance your experience, feel free to let us know. All the best, Team Melio KB Kathleen B. Founder, Virtual Assistant Management Consulting Used the software for: 1-2 years ### "Easy to use but not easy to fix. " December 21, 2023 2.0 I am a Virtual Assistant. I help small businesses and entrepreneurs with the administrative pieces of their business such as accounts payable, bookkeeping, organization, etc. I'm always on the lookout for technology that can make my clients' lives easier. Quickbooks, for instance, does that. purports to do that, and a year ago I would have been singing their praises. I am not singing their praises this year. Nor am I recommending them to any of my clientele. The administrative church of the past two months created from issues Melio caused has cost one of my client's time, effort, and money. We now have a project that is critically in danger because of Melio's failure to communicate in a timely fashion. I get it, everyone's busy, but a company that prides itself on payment processing needs quicker response times and customer service agents who are better empowered to handle client's complaints. 24-48 hours is not good enough for a payment processor. 5 days even less so. I will not be recommending Melio to any of my clients going forward. You're better off getting Bill Pay through your financial institution and having your bank handle everything. Or, better yet, the old-fashioned, check or credit card method. Melio has proven they are unreliable. Pros The ease of use is incomparable. I will give that at least. You can select multiple bills at a time and halve your effort when it's time to pay off invoices. Cons The unreliability. And this is on two different fronts. I use as a contracted Virtual Assistant/consultant with clients. My client uses Melio for ease of payment. However, the last two months have been a nightmare to deal with because of actions Melio took without communication or resolution. 1. Single-Use Card Option: This shouldn't even be an option, in my opinion for anyone. There is too great a risk of fraud. Anyone with access to a company's email can change their payment receipt to a different form, such as single-use card without anyone being the wiser. I've had this happen twice now, and it's put a serious strain on vendor relations and made us look like zeros instead of heroes. Worst of all, support does nothing but say it's the "payer's responsibility" to check information. That's true enough and I agree wholeheartedly, but the idea that anyone with a company's email address can just change informaiton at will is, frankly, a little concerning. 2. ACH payments get denied without any reason cited and then you can't get a response out of support except to say to contact the "Compliance" team or "Bill Payments Operation." I've now had three instances of payments being stopped--critical payments I'd add. The first took two weeks to fix. First, it was stopped by the "Compliance" team. I did my due diligence and contacted said team for resolution. I contacted the Bill Pay Operations team as well for resolution. You know how long it took to get ANYONE to responde? FIVE DAYS. Five days on a $20k payment. When I did get a resolution it was to say that the payment had gone through--no one even bothered to check with us to see if we still needed the payment to go through. We'd already cut a manual check for the amount and hand-delivered it to thee vendor. When Melio unilaterally pushed the payment thorugh, we had to rush to get the check voided, then notify the rest of our accounting team, the vendor, and the bank what was going on. It cost us two weeks of effort to fix one payment. Our most recent denial was for a payment to wrap up a project so we could get final payment. That was denied too. It's been 24+ hours since we've contacted support and no one has said "boo" let alone an explanation for what thee payment failed. Now we have a nearly $100k payment in the balance. Customer service agents are always busy. They're also always critically under empowered and under supported by their own companies. I don't blame them. No, I blame whoever at Melio decided that email was the only customer service line to provide and that 5 days is perfectly acceptable to respond and then only to create more problems. Up to this point, customer service has been stellar. I don't know what happened between last year and this year, but this has got to stop. Melio isn't the one who suffers the consequences of payments not going through--it's the users. It's my client's company that's suffering the effects of this lack of communication. If you have too many emails to get through HIRE MORE PEOPLE, pay them the premium rate for their service. It's not that hard, folks, it just takes spine. Review Source Response from Melio January 26, 2024 Hi Kathleen, thank you for sharing this feedback, and we apologize that your overall experience has been less than stellar. We value your feedback and would love to talk to you more about some of the issues you've been facing and how we can make this better for you. Please email us at reviews@melio.com and we'll be sure to take a deeper look into your account. Best, Team Melio DB Darla B. Accountant Accounting Used the software for: 1-2 years ### "Took My Client's Money" December 14, 2022 2.0 I WILL NEVER USE AGAIN! You are like an insurance agency - you only find out how good they are when you file a claim Pros Ease of use................................ Cons is great if all you want to do is send out bills and have no issues besides cancelling a check you sent. However, the software started populating vendor names for vendors we NEVER did business with, which ultimately ended up with a check going to the wrong vendor. The vendor called me and notified me of the mistake, but would not cut us a check back or ACH us the money directly. Instead, they said their policy was to send the payment back via the exact same means it was sent to them...BIG MISTAKE! Melio claims they don't have the money and have no way of tracking it (even though I gave them all the info the need to search for it), and on top of that, they REFUSE TO ALLOW ANYONE FROM MELIO TO CALL ME!I have requested multiple times for a manager to call me. They even put in a call request...what happened? They would only respond via email and of course I kept getting representatives. After no less than 25 emails back and forth, I finally got a response from an "accountant manager" who told me there's nothing they can do and they are closing my case. Um, you have over $1200 of my client's money and I have requested multiple times to be called so I can discuss this issue with someone at the company in higher management, and I have flat out been denied! I CONSIDER THIS THEFT!!! Melio has stolen my client's money and won't make it right.You can't call them, and they WON'T CALL YOU! VERY UPSET WITH THIS COMPANY AND THEIR LACK OF FOLLOW THROUGH. Review Source Response from Melio December 20, 2022 Hi Darla, we'd love the chance to investigate this further. We don't have enough information here to find you in our system, please email us at support@melio.com with "Capterra review: Urgent" in the subject line and our support team can connect with you. Best, Team Melio TT Toni T. Owner Accounting Used the software for: 2+ years ### "No Longer An Asset to My Clients or Practice" September 8, 2023 1.0 Terrible!! Pros There is absolutely nothing I like about anymore. This payment service is not ideal. Most of my clients do not use it. And for the one's who do, I am working to remove them from the platform. Cons declines all expedited payments no matter the amount. Payments that they used to allow to be expedited that have not changed in dollar amounts or vendors, or payment accounts, are all of a sudden being declined consistently causing issues for my clients and causing my payments to be late. Again I am working to remove the remaining few from this platform and encouraging them to use other AP platforms that come with bill pay or simply use their banks. So far I've removed 13 clients and I now need to remove 4 more and I can be done with the nightmare. Review Source Response from Melio November 7, 2023 Hi Toni, thanks for sharing this feedback. We're so sorry this has been your experience. We would like to take a look into your client's accounts and see why these payments have been declined. However, we understand if you've already stopped using Melio. Should you decide to use Melio again down the line, please don't hesitate to reach out to us at reviews@melio.com with any questions or feedback. We want to make this a better experience for you. Best, Team Melio NL Noah L. Owner Food & Beverages Used the software for: 1-2 years ### "Saves me hours every week, for free! " March 31, 2022 5.0 So easy to use, good service, fast, and free! Pros It's like the best bank bill pay ever! Easy to set up recurring payments and see delivery times. Cons Wishlist - if it integrated fully with Wave Invoicing, that would be cool, and that would provide an entirely free connected workflow. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Corpay One](https://www.capterra.com/p/200179/Roger/) Reason for choosing Melio Free and much easier workflow Review Source KS Kyle S. NA Real Estate Used the software for: 2+ years ### "Great system" August 13, 2021 5.0 It has been great, my only cons are relatively minor issues, and the system is very useful for my business. Pros is a great payment processor, I have a much better experience with them than with their only real competition, Plastiq. While Plastiq has IRS-esque customer service, Melio really go out of their way to ensure a positive user experience. Melio is also faster at processing ACH payments, which is a huge plus. Cons It would be really helpful if offered wire transfers, and aggregate payments (ie, charge 10k to card 1 and 10k to card 2 so as to issue a single payment of 20k). Also, sometimes compliance reviews cause payment delays. They could perhaps offer a cut off before which compliance reviews will not cause delays if the review is passed, that would make the system have more reliable timing. Review Source Response from Melio September 9, 2021 Hi Kyle, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service. We do have some good news on this front already: Partial payment options that will allow you to use multiple payment methods for a single bill and create installments are currently in development, and we hope to roll them out soon. Wire transfers are also in the works, so stay tuned. All the best, Team Melio JB Joel B. Marketer Marketing and Advertising Used the software for: 1-2 years ### "Melio my Invoice Maker " May 2, 2023 5.0 I'm able to Create Invoices for my Customers.It makes it easier for me to create invoice for my Customers and Clients to do some job Pros I love the Invoicing aspect of so much, It makes it Very easier for me to create invoice for my Customers and Clients to do some job Cons I don't have any problem with MelioIt's Perfect Review Source Response from Melio May 11, 2023 Hi Joel, thank you for sharing this review. We're happy to hear you love the invoicing aspect of Melio. We'll be sure to pass this feedback along to our team. Best, Team Melio TP Troy P. Accountant Accounting Used the software for: 6-12 months ### "Lost our Money" November 21, 2021 1.0 We received notices from for client scheduled payments for $2100 and $455 on \[SENSITIVE CONTENT\]. They were both in the list "In-Progress" on the Melio site/dashboard. \[SENSITIVE CONTENT\] we alerted by one client payment was rejected for no apparent reason (they paid ach) ($455). The other payment for $2100 and totally disappeared from the system - not in anywhere in the Melio dashboard (Paid, In -Progress, unsent or sent). I have grave concerns about their ability to handle transactions. I attempted to contact support but you cannot call - only chat or email and they are of course closed on the weekend. 1 star is for issues as well as lack of ability to contact them for urgent issues like this. This product while I had very high hopes still seems VERY BETA. Not going to gamble my money to help another company test their code. Pros Low cost, simplicity of system, integration with QuickBooks online Cons Support is a challenge. Software is unstable and buggy. Clients are declined for ACH - not sure how or why and payments just disappear ? Product is more beta than stable release. Reason for choosing Melio Cost and integration with QuickBooks online Review Source Response from Melio December 1, 2021 Hi Troy, thank you for taking the time to share your experience. Upon taking a look, it appears our Risk & Compliance team was unable to support these transactions as they were personal in nature. As is clearly stated on our website, in our terms of service, and within our payment flow, Melio is strictly a B2B payment solution and, for regulatory reasons, can only facilitate payments where both parties are registered business entities. We can confirm our team has made efforts to reach you via email regarding the processing of these payments. For further assistance, please respond to our team directly at compliance@melio.com. All the best, Team Melio BA Bianca A. Accounting Accounting Used the software for: 2+ years ### "Melio Review" July 1, 2024 5.0 We have been using for years. We are happy with the platform and it serves its purpose for what we need. Pros offers an easy to use user interface. It is easy to navigate through the platform and is visually appealing. Cons The character count in the Invoice # and note to self section. It is only 50 characters which limits how many Invoice #'s we can enter. Review Source Response from Melio July 2, 2024 Hi Bianca, thank you for taking the time to share your feedback with us; we greatly appreciate it! We are thrilled to hear that you have been a Melio customer for a while and that our easy-to-use interface helps you navigate your business's workflow seamlessly. We will make sure to pass your feedback along about the character limit for the invoice and note to self sections for future improvements. We are looking forward to continuing to serve your business and implementing many new features that you would like! Cheers, Team Melio MC Marie C. Office Manager Wholesale Used the software for: 2+ years ### "Quick and easy to use .." April 4, 2023 5.0 The software was sent to me by a friend for help with paying my contract worker quickly. I could not believe it was free to us (boss loves that) so we have been using it for about 2 1/2 years and really like it. There are some limitation but nothing crazy. is always adding to the software as far as different features to help make life easy. Like that as well. If you have a smaller business I think is a great software for you. Pros If find once you have set up all your vendors and or contract workers it very easy to use. It's free if you stay within their limits and guidelines. Cons It will take about three business days for your money to get to whoever it is going to (with direct deposit) for anything faster you have to pay an extra fee. Setting up recurring payments can take a bit to figure out. Review Source Response from Melio April 11, 2023 Hi Marie, thank you for sharing this review. We're happy to hear you find Melio useful and easy to use. We'll be sure to pass this feedback along to our team. Best, Team Melio cN calvin N. Owner Accounting Used the software for: 1-2 years ### "Save you a full time employee " November 17, 2022 5.0 Very positive, I love the billing Pros The billing is where shine, there is no match Cons It don’t work that well with accounting software for big client Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Melio is price great for small businesses Review Source Response from Melio November 18, 2022 Hi Calvin, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.