# Page 3 | Melio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Melio the right Accounts Payable solution for you? Explore 402 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184673/Melio/reviews --- Melio 4.2 (402) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Melio ## Showing most helpful reviews Showing 51-75 of 402 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Kathleen B. Founder, Virtual Assistant Management Consulting Used the software for: 1-2 years ### "Easy to use but not easy to fix. " December 21, 2023 2.0 I am a Virtual Assistant. I help small businesses and entrepreneurs with the administrative pieces of their business such as accounts payable, bookkeeping, organization, etc. I'm always on the lookout for technology that can make my clients' lives easier. Quickbooks, for instance, does that. purports to do that, and a year ago I would have been singing their praises. I am not singing their praises this year. Nor am I recommending them to any of my clientele. The administrative church of the past two months created from issues Melio caused has cost one of my client's time, effort, and money. We now have a project that is critically in danger because of Melio's failure to communicate in a timely fashion. I get it, everyone's busy, but a company that prides itself on payment processing needs quicker response times and customer service agents who are better empowered to handle client's complaints. 24-48 hours is not good enough for a payment processor. 5 days even less so. I will not be recommending Melio to any of my clients going forward. You're better off getting Bill Pay through your financial institution and having your bank handle everything. Or, better yet, the old-fashioned, check or credit card method. Melio has proven they are unreliable. Pros The ease of use is incomparable. I will give that at least. You can select multiple bills at a time and halve your effort when it's time to pay off invoices. Cons The unreliability. And this is on two different fronts. I use as a contracted Virtual Assistant/consultant with clients. My client uses Melio for ease of payment. However, the last two months have been a nightmare to deal with because of actions Melio took without communication or resolution. 1. Single-Use Card Option: This shouldn't even be an option, in my opinion for anyone. There is too great a risk of fraud. Anyone with access to a company's email can change their payment receipt to a different form, such as single-use card without anyone being the wiser. I've had this happen twice now, and it's put a serious strain on vendor relations and made us look like zeros instead of heroes. Worst of all, support does nothing but say it's the "payer's responsibility" to check information. That's true enough and I agree wholeheartedly, but the idea that anyone with a company's email address can just change informaiton at will is, frankly, a little concerning. 2. ACH payments get denied without any reason cited and then you can't get a response out of support except to say to contact the "Compliance" team or "Bill Payments Operation." I've now had three instances of payments being stopped--critical payments I'd add. The first took two weeks to fix. First, it was stopped by the "Compliance" team. I did my due diligence and contacted said team for resolution. I contacted the Bill Pay Operations team as well for resolution. You know how long it took to get ANYONE to responde? FIVE DAYS. Five days on a $20k payment. When I did get a resolution it was to say that the payment had gone through--no one even bothered to check with us to see if we still needed the payment to go through. We'd already cut a manual check for the amount and hand-delivered it to thee vendor. When Melio unilaterally pushed the payment thorugh, we had to rush to get the check voided, then notify the rest of our accounting team, the vendor, and the bank what was going on. It cost us two weeks of effort to fix one payment. Our most recent denial was for a payment to wrap up a project so we could get final payment. That was denied too. It's been 24+ hours since we've contacted support and no one has said "boo" let alone an explanation for what thee payment failed. Now we have a nearly $100k payment in the balance. Customer service agents are always busy. They're also always critically under empowered and under supported by their own companies. I don't blame them. No, I blame whoever at Melio decided that email was the only customer service line to provide and that 5 days is perfectly acceptable to respond and then only to create more problems. Up to this point, customer service has been stellar. I don't know what happened between last year and this year, but this has got to stop. Melio isn't the one who suffers the consequences of payments not going through--it's the users. It's my client's company that's suffering the effects of this lack of communication. If you have too many emails to get through HIRE MORE PEOPLE, pay them the premium rate for their service. It's not that hard, folks, it just takes spine. Review Source Response from Melio January 26, 2024 Hi Kathleen, thank you for sharing this feedback, and we apologize that your overall experience has been less than stellar. We value your feedback and would love to talk to you more about some of the issues you've been facing and how we can make this better for you. Please email us at reviews@melio.com and we'll be sure to take a deeper look into your account. Best, Team Melio franck stephane M. Consultant Computer Hardware Used the software for: 1-2 years ### "Evaluation melio" April 29, 2024 4.0 Globalement ici ma facilité les transactions et mes paiements ainsi que ma gestion des factures donc pour moi globalement j’aime bien . Pratique simple et bonne prise en main Pros \-pas de frais d’abonnement inscription gratuite -le paiement à l’international des fournisseurs -possibilité de combiner des paiement Cons Le seul inconvénient que j’ai pu constater ici c’est juste des lenteurs parfois et aussi l’application consomme assez de données Review Source Response from Melio April 30, 2024 Hi Franck, thank you so much for sharing. Our goal is to offer an easy-to-use user experience, and we are glad to hear that you've found it to be just that. We take your feedback very seriously, and we'd like to hear more about what makes the Melio app slow and data-consuming. Email us at reviews@melio.com, we'd love to chat. Best, Team Melio AG Andrew G. Broker Real Estate Used the software for: 6-12 months ### "Easy to Use, Tougher to Resolve Issues" May 2, 2023 5.0 Pros It's a very simple and straightforward way to automate payments (and recurring payments) to vendors, with good payment tracking capability. Cons If something goes wrong with a payment, good luck sorting it out. Once a had a payment bounce back from the recipient, even though I had paid them several times without issue before. customer service gave me multiple different answers as to why that might be. After allegedly "fixing" it, they had me resubmit the payment, only to have it bounce back again - only this time the money got hung up in Melio's system and I had to file a special request to get it back, which took about a week. I just ended up paying the vendor manually myself.Currently I am going back and forth with Melio over a different issue, an inexplicable claim that my tax ID number is associated with two separate accounts. They only divulge information about this in pieces, so it has been left to me to figure out what is going on. Now they want me to email them my SSN so they can confirm -- I don't think so! Of course, in the meantime, I keep getting automated emails from Melio saying "there is still a problem that you haven't resolved." Long story short, when the program works it works great, but what a s\*\*tshow when it doesn't. Review Source Response from Melio May 11, 2023 Hi Andrew, thank you for sharing this feedback. We'd love to turn this experience around for you and will need a bit more info to investigate this further. Please send us your contact details at reviews@melio.com so that one of our team members can assist you. Best, Team Melio DB Darla B. Accountant Accounting Used the software for: 1-2 years ### "Took My Client's Money" December 14, 2022 2.0 I WILL NEVER USE AGAIN! You are like an insurance agency - you only find out how good they are when you file a claim Pros Ease of use................................ Cons is great if all you want to do is send out bills and have no issues besides cancelling a check you sent. However, the software started populating vendor names for vendors we NEVER did business with, which ultimately ended up with a check going to the wrong vendor. The vendor called me and notified me of the mistake, but would not cut us a check back or ACH us the money directly. Instead, they said their policy was to send the payment back via the exact same means it was sent to them...BIG MISTAKE! Melio claims they don't have the money and have no way of tracking it (even though I gave them all the info the need to search for it), and on top of that, they REFUSE TO ALLOW ANYONE FROM MELIO TO CALL ME!I have requested multiple times for a manager to call me. They even put in a call request...what happened? They would only respond via email and of course I kept getting representatives. After no less than 25 emails back and forth, I finally got a response from an "accountant manager" who told me there's nothing they can do and they are closing my case. Um, you have over $1200 of my client's money and I have requested multiple times to be called so I can discuss this issue with someone at the company in higher management, and I have flat out been denied! I CONSIDER THIS THEFT!!! Melio has stolen my client's money and won't make it right.You can't call them, and they WON'T CALL YOU! VERY UPSET WITH THIS COMPANY AND THEIR LACK OF FOLLOW THROUGH. Review Source Response from Melio December 20, 2022 Hi Darla, we'd love the chance to investigate this further. We don't have enough information here to find you in our system, please email us at support@melio.com with "Capterra review: Urgent" in the subject line and our support team can connect with you. Best, Team Melio PE Paul E. CEO Computer Software Used the software for: 6-12 months ### "When it works, it's great" February 4, 2022 3.0 Even though it is (mostly) free of charge to use, I have lost confidence that payments will be made as scheduled. The need to keep monitoring and our bank accounts means that I am now investigating other options, even if I have to pay for them. Pros I wanted a way of paying my vendors by ACH. I wanted to be the one that solicited their bank details - not have the payment company dis-intermediate me. There were some bonus features: if a vendor doesn't want to be paid by ACH, I can still use to pay them by check; They claimed to support international payments; I can set up multiple companies of mine on one account and have the staff of each company only access the relevant one. It's tough to argue with free. Cons There are some vendors that need paying every month, but the amount changes from month to month: 's recurring payments only works if the amount is constant, so you have to set up a payment from scratch each time. However the biggest issue is with payments that do not go through even after receiving notification that they are scheduled.....on several occasions, I have had to bring 'stuck' payments to Melio's attention. Operations typically blames it on Compliance and says they can't do anything. Reason for choosing Melio It met my core needs and it was free Review Source Response from Melio February 9, 2022 Hi Paul, thanks so much for taking the time to leave this review and share your feedback. We are happy to hear that Melio's ability to send payments to vendors by both ACH and paper check has been of use to you. We appreciate the feedback regarding the ability to have recurring payments be of different amounts, and would be happy to pass that along to our product team. Regarding payments that are declined by Compliance or fail to deliver to the vendor for various reasons, Melio users are sent an email notifying them of the payment failure as well as the reasoning. In order to resolve, the user must reach out to our Support team directly. If the failure reason is due to Compliance, our Support team will provide the Compliance team's contact information or escalate the issue to them. We hope this clears things up for any future issues you may run into. Thanks again for your honest feedback! All the best, Team Melio DM Dawn M. Notary Public Legal Services Used the software for: Less than 6 months ### "Can’t get paid" June 10, 2024 1.0 Apparently my experience is awful because I can’t get my money Pros I am a Notary in the state of Florida. I currently have 2 customers who are attempting to use to pay me. I have tried numerous times and different ways to set up my ACH payments to my bank account. Melio will not recognize my bank. Unfortunately now Signature Mobil Services refuses to pay me any other way and CAC has been trying to pay me thru Melio and is unable. Cons I still can’t get paid and I’m disgusted with the process there are no phone numbers to call and I get nowhere when I email Review Source Response from Melio June 14, 2024 Hi Dawn, thanks for sharing this feedback. We're so sorry this has been your experience. We would like to take a look into your accounts and see why you haven't been able to add your bank account. In order for us to further investigate this issue, please don't hesitate to reach out to us at reviews@melio.com with any questions. We want to make this a better experience for you. OS Oscar S. Manager Printing Used the software for: 2+ years ### "What happend?" September 11, 2025 3.0 For me, I only use it for some vendors that only invoice me a few times a month. I found that just using my banks bill pay is just as efficient. Pros It's still fairly easy to use. If you are doing a minimal amount of bill pay, you will have no issues. Cons A lot of the services that were once provided as free are now not. Write a check, pay. Use a CC, pay. Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Cost basis. Review Source Response from Melio September 16, 2025 Hi Oscar, thank you for sharing your feedback with us. We’re glad to hear you find Melio easy to use for your bill pay needs. We understand your concerns about some services that previously had no fees now having associated costs. Our goal is to be transparent and provide flexible payment options while continuing to improve the value we offer. We appreciate you highlighting how you use Melio and how it compares to your bank’s bill pay—it helps us better understand what’s most important to our users. Your feedback will be shared with our team as we continue working to enhance our services. All the best, Team Melio MK Milena K. BOOKKEEPER Accounting Used the software for: 6-12 months ### "Love it so far" November 17, 2022 5.0 Great! I am very happy with all features provides and will recommend it to anyone who needs a payment processing system. Pros I love . It is very easy to use, and really convenient. I am able to provide more services while spending less time per client. Thank you! Cons I had a problem with a Wire transfer once, I haven't tried it again to know if the issue was fixed. Will update when I use it again. Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Reason for choosing Melio Pricing and a client Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Bill.com was much more expensive and provides almost the same features. Review Source Response from Melio November 18, 2022 Hi Milena, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio JW Jeff W. CEO Financial Services Used the software for: Less than 6 months ### "Fantastic Idea, poor implementation, horrific customer service" January 24, 2022 1.0 Really poor customer service, no one is able to help or give advice, and it's a total waste of my time. Pros It was easy to set up an account and has a pleasing aesthetic. I was really excited to find it. It's easy to set up vendors and create an invoice (took just a tiny bit of trial and error, but it's very self explanatory). Cons It took 6 weeks and numerous emails and chat messages to get them to send a test payment to verify my company bank account. Finally someone who said they were a specialist or a manager said that they had put in a manual override to get my test payments sent. That should have been a warning sign. Then I tried to send my first payment to my vendor, and when I did it said the payment failed and I needed to contact compliance, with no additional information. I've gotten a dribble of requests asking for IRS letters and articles of organization. I've sent them in, but I have had no response as to why I was rejected, why they didn't ask for that information up front if it was going to be needed (it was very foreseeable), and there's no way to get a hold of anyone else. So, I've been waiting for 8+ weeks total and still don't have a functioning product, I don't have any idea what is wrong, and there's no way to contact anyone. The on-site chat rep tells me that they're not authorized to answer my questions and that I need to email the compliance team, but the compliance team is totally unresponsive. Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Reason for choosing Melio I thought I'd try because it is sleek, low cost, and seemed like it might be more modern than Bill.com (which I've found to be good but clunky for other businesses I own). Review Source Response from Melio January 27, 2022 Hi Jeff, thanks for reaching out. Melio requires an EIN or SSN to approve your account for use. Sometimes, our Compliance team requires further information to verify a business and approve the account. As our Support team does not have access to Compliance decisions, Compliance must indeed be contacted directly. We can confirm our Compliance team has been in touch with you via email regarding your account, and requested further information to possibly overturn their decision and review your account as of today, January 27th. Please note, our teams are available Monday-Friday 9am-6pm EST. Best Regards, Team Melio CM Carisa M. Accounting Manager Accounting Used the software for: 2+ years ### "Melio Simplifies the Payables Proecess" May 2, 2023 5.0 has streamlined our accounting process internally and with our clients. it has given us the ability to work in remote situations and process payments for clients no matter where we are. The payment status and tracking has been key to making sure vendors receive payments and deposit them. Pros is an easy app to setup. It's integration into the accounting software is key. It is easy to use and customer service can help with any issues like Stop payments or reissuing payments which saves time on the payables side. It is a benefit that vendors can receive ACH or Checks all with a click of a button! Cons The cost per check can be a con of the product, since we went from using it on its inception it was an inconvenience to have to start paying a fee per payment. however the application is still less expensive than the alternative products. The process time is a bit slow, you have to anticipate about 7 business days before payment is received by a vendor. Reason for choosing Melio The cost, bill.com carries a monthly subscription fee that is quite high. Review Source Response from Melio May 10, 2023 Hi Carisa, thank you for sharing this review. We're happy to hear Melio has simplified the accounts payable process for your business. We'll be sure to pass this feedback along to our team. Best, Team Melio Adam G. Chief Information Technology Information Technology and Services Used the software for: 1-2 years ### "Melio – Manage your ACH payments" September 11, 2023 4.0 What sets apart for me is its simplicity, especially when it comes to regular vendors. Sending payments is easy and the platform also allows me to keep a record of all payments made during the year. This is incredibly helpful come tax time. Pros I have been using to manage payments to suppliers and contractors. The platform allows us to process ACH payments completely free of charge, which is an incredible benefit. You only incur a cost if you send more than two checks per month. I like its design and the speed at which payments are processed. Cons What I don't like is the customer support, it is very, very slow, and when you have a problem with a transaction it can be very tedious and time consuming. Review Source Response from Melio November 7, 2023 Hi Adam, thanks for sharing your feedback. We are glad to know you're finding Melio to be such a resourceful tool. We take feedback about our offerings very seriously and we're sorry to hear you've been having a difficult time reaching our support team. Our support team is available for live chat Monday- Friday 9am- 8pm EST to help with any immediate needs. However, please feel free to reach out with any additional concerns via email to reviews@melio.com. Best, Team Melio JP Jodi P. Owner Accounting Used the software for: 6-12 months ### "Melio for Bookkeepers " January 3, 2023 5.0 Overall is a great software program and I am very pleased with it. I believe Melio has a lot of potential and can improve to become a wonderful resource for bookkeepers and accountants. Pros I love the ease with which to send payments to vendors and that availability of ach payments. I also love the approval system for my clients so that they have oversight of the money going out. Cons I wish the payment processing was faster. Sometimes it takes a while for my vendors to receive their payments, especially if there is a weekend or a holiday. Reason for choosing Melio I chose due to the cost and the integration with QBO. Review Source ND Ntokozo D. Owner Retail Used the software for: 1-2 years ### "Accessible Payment Way" November 17, 2022 5.0 I have been able to have organised payments sent and my records kept safe and it has also saved me alot of cpst with is affordable access and use. Pros I love the fact that with you can schedule payments and they get released when its the due date,another is that you can pay your vendors bia credit card. Cons The least thing I did like was the UI which was less responsive at times. Review Source Response from Melio November 18, 2022 Hi Ntokozo, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio Ginger B. Court reporter Legal Services Used the software for: Less than 6 months ### "Melio is the best way to pay and get paid!" April 5, 2023 5.0 It’s been extremely easy to use and set up, and is keeping in compliance! Pros This has been the only site that I have found that allows me to pay my contractors via credit card and float my expenses! Cons I honestly don’t have any cons to list about . I truly love the service! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I switched because allowed me to pay my contractors via credit card. Review Source Response from Melio April 11, 2023 Hi Ginger, thank you for sharing this review. We're happy to hear you find Melio useful and easy to use. We'll be sure to pass this feedback along to our team. Best, Team Melio MC Marialuisa C. Owner Marketing and Advertising Used the software for: 1-2 years ### "Great for Saving Money on Credit Card and ACH Charges" November 18, 2022 4.0 Very easy to use. Pros I love that there is no cost for sending my invoices and having the customer absorb the cost of credit card fees or ACH fees. Cons It's pretty limited and it had an issue once that I canceled a scheduled recurring payment but it continued to send payment to a vendor for months before I noticed. It did send notices via email, however so that is one me. The reason I didn't notice was because the payments were so close together, I thought the notices were the same payment. So when I got both notices, I didn't realize it was two separate payments. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) So credit card fees could be automatically added rather than me having to charge the admin fee myself. Review Source Response from Melio November 21, 2022 Hi Marialuisa, we're glad to hear you find Melio useful and easy to use. Thank you for sharing this review with us and the community! Best, Team Melio CP Cheryl P. Owner Accounting Used the software for: Less than 6 months ### "Extremely User & Budget Friendly" February 3, 2023 5.0 Absolutely love this product and it’s affordability. Pros This product is a great value for what it provides. We rarely pay anything for this product as it only charges on international wires and checks. Most of our transactions are ACH and free. Processing is super easy. Cons The only complaint I have is there is no phone support. Getting an answer to an issue is a little delayed through a ticket system. Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Melio Price and functionality. Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Bill.com was unreasonably expensive for our volume. Review Source Response from Melio February 6, 2023 Hi Cheryl, thanks for sharing this review with us and the community. We're glad to hear Melio has been a great fit for your business. As for support, feel free to live chat with our customer experience team any time Monday- Friday 9am- 8pm EST. We're happy to help. Best, Team Melio MC Marilyn C. CFO Accounting Used the software for: 1-2 years ### "GameChanger for my Firm & Clients" May 6, 2023 5.0 Love , I switched from bill.com and which I had changed sooner Pros I love that ’s interface is very user friendly, syncs with QBO, I can complete payments to any vendor or contractor with the click of a button, it’s inexpensive, payments are received timely, there are multiple payment options. Cons The ACH feature could be quicker is my only suggestion for improvement Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Too pricey Review Source Response from Melio May 10, 2023 Hi Marilyn, thank you for taking the time to share this wonderful review. We are glad to know you're finding Melio easy to use and helpful for you business. Thank you for the payment ETA feedback, we'll be sure to pass it along. Best, Team Melio AN Abdessalam N. PhD student. teacher. Civil Engineering Used the software for: 6-12 months ### "Melio will make your life easier" February 18, 2023 4.0 ensures that your payments are sent quickly and securely to your Vendors. Furthermore, Melio guarantees on-time payments every time, giving you the confidence that your payments will be received on time. Additionally, Melio offers a range of payment options, from bank transfers to mobile wallets, which makes it easier for you to make payments on the go. Pros The ease of sending out payments to vendors that you work with on a regular basis, as well as being able to track how much you have paid them over the course of the year for tax season simplification, is a great asset for any business. Additionally, integrating automated payments into the process can save time and make the overall experience even smoother. Furthermore, utilizing an expansive range of payment options, from mobile wallets to traditional bank account transfers, can open up new ways to pay vendors quickly and effectively. Cons there are very few downsides to using . The system is designed to run seamlessly and any occasional issues that arise, such as old invoices being listed in the queue that have already been paid, are quickly resolved. Overall, Melio has been a reliable and efficient way to manage payments and invoices. Review Source Response from Melio February 21, 2023 Hi Abdessalam, thank you for sharing this review with us and the community. We are glad to know Melio has been such a great resource and we'll be sure to pass along the feedback given. Best, Team Melio BR Beau R. Owner Media Production Used the software for: 6-12 months ### "Melio is my hero!!!!" May 2, 2023 5.0 Excellent- it takes so much of the organizational hassle out of our billing and payouts. Pros It just takes everything off my plate. I don't have to write checks, it has free ACH transfers (for both sides), quickbooks integration, invoice cataloging, payment scheduling, and my favorite... being able to tie multiple company profiles under one admin account! As someone who owns a few \[very different\] small businesses with different teams, I can keep everything separate and organized, but all under the same login. Cons I wish there was some way to store W9's to a contractor's profile in . I don't even need to be able to file 1099s via Melio (although that would be awesome) but this tiny little organizational tool would be really helpful in staying compliant since no one else (like Quickbooks) has this. Review Source Response from Melio May 17, 2023 Hi Beau, thanks for taking the time to share this review. We're thrilled to be your hero by providing a streamlined experience for your businesses and we're committed to providing you with an excellent user experience. We'll be sure to pass this feedback along to the team. Best, Team Melio VR Verified Reviewer Owner Accounting Used the software for: 2+ years ### "Best AP software that connects to all banks" May 3, 2023 5.0 Pros Qbo integration is Amazing and can have a firm account with many users permissions Cons Takes longer for ach processing as vendors expect it sooner Review Source Response from Melio May 10, 2023 Hi there, thank you for taking the time to share your experience with Melio. We're thrilled to hear that you find Bill Pay powered by Melio in Quickbooks resourceful. We appreciate your feedback. Best, Team Melio Devin B. CEO Wholesale Used the software for: 1-2 years ### "Simple and Intuitive for our growing business" November 7, 2022 5.0 They have been great to work with and support is super responsive Pros One thing I like about is a newly released feature that allows us to pay multiple invoices to one vendor by one payment. We often had to create individual payments to each vendor separately so now we can combine into one payment makes everyone's life easier. Cons We had issues of the preferred payment method of payment to vendors change without us making the change but that seems to be a resolved issue. Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Cost Review Source Response from Melio November 9, 2022 Hi Devin, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and are enjoying the features we offer. Best, Team Melio SP Sonny P. Owner Accounting Used the software for: 1-2 years ### "CPA with CAS Practice Loves Melio" November 17, 2022 5.0 has been great. Looking forward to introducing it to and implementing it for more clients in the future. Pros The integration with QBO brings efficiencies that allows me to offer better A/P services to clients. The fact that it is free is also a big plus! Cons I wish that the QBO integration was different. I prefer to use from within QBO instead of uising the standalone product, because it's nice to access everything from one place, and because you can view the backup for payments using the "view online payment" button from right inside of QBO. When using the standalone product, the bill payment transaction syncs over just fine to QBO, but the backup has to be attached to the transaction manually. That would be fine if, from inside the melio standalone product, there was a better way to print the payment details to pdf or export the backup some other way. Trying to print to the payment activity to pdf from the web browser never works. The bottom of the details always get cut off. Review Source Response from Melio November 18, 2022 Hi Sonny, thank you for taking the time to post this review and provide us with valuable input. We're glad to hear you find Melio useful and easy to use. Best, Team Melio LR LeAnne R. Operations Accounting Used the software for: 6-12 months ### "Simplify your invoices and payments Quickly!" May 2, 2023 5.0 Overall, I highly recommend for any business looking for a secure and efficient payment solution. The app is user-friendly, highly secure, and offers a variety of payment options. Pros One of the most valuable features of the Payments app is its ability to sync with Quickbooks. This saves time and money by eliminating the need for manual data entry and tracking. Cons No complaints. The overall visual and technical presentation of the app is pleasing. Review Source Response from Melio May 10, 2023 Hi LeAnne, thanks for sharing this feedback. We are glad to hear that you found Melio to be a valuable, time-saving tool for simplifying your invoices and payments. We'll be sure to pass this feedback along to our team. Best, Team Melio CM Crystal M. Owner/Bookkeeper Accounting Used the software for: 2+ years ### "Love using Melio for AP " May 2, 2023 5.0 My overall experience has been very positive. I recommend to all my clients. Pros is very user friendly and makes it easy to track and look up payments if a vendor has a question. Cons There's not much I do not like about this product. I have been using it for a long time now. Many features have improved over that time period and continue to evolve. Reason for choosing Melio I liked the platform and ease of use Review Source Response from Melio May 10, 2023 Hi Crystal, thank you for sharing this review. We're happy to hear you find Melio to be a useful tool for your business. We'll be sure to pass this feedback along to our team. Best, Team Melio KF Kallie F. Marketing Lead Online Media Used the software for: 2+ years ### "Melio saved us in a crunch and we've stayed for years!" May 2, 2023 5.0 It can be hard to find a trustworthy site to send money but we always felt safe with and they have great support to help at any time. Their rules and timing for sending money are simple so once you read those, everything is straightforward and you know exactly when your money will arrive / vice versa. Pros We needed to make a payment fast and were having some issues with our bank which required an in person appointment. Finding saved the day and we were able to process the payment quickly, safely, and very conveniently. The cost to use a credit card is the standard 2.9% fee which is invaluable when you want to leverage credit but are in a space where many companies only accept wire transfers. Cons I had a payment or two rejected before I knew that you could only select the "I have already received the goods" for my industry but other than that, I had a perfect experience with . Review Source Response from Melio May 17, 2023 Hi Kallie, thanks for sharing this five star review. We're delighted to hear that Melio has allowed you to process payments quickly, safely, and conveniently. Our goal is to consistently deliver the support and assistance you require for your business. We greatly appreciate your continued support over the years and we'll be sure to pass this feedback along. Best, Team Melio ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.