# Page 9 | Melio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Melio the right Accounts Payable solution for you? Explore 401 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184673/Melio/reviews

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Melio

4.2 (401)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Melio

## Showing most helpful reviews

Showing 201-225 of 401 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Josep R.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Melio Easy to Use and safe !"

December 2, 2022

4.0

Pros

We use the ACH payments feature to pay some vendors. It is very easy to set up and the vendors can enter their own data which both saves us time and is safe for them. We also like it as we don't have to mail paper checks.

Cons

We wish they have as an instant payment ACH.

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)

Reason for choosing Melio

Cost.

Review Source

Response from Melio

December 6, 2022

Hi Joseph, thank you sharing this review with us and the community! We're glad to hear you find melio useful and easy to use. Best, Team Melio

MS

Mohamed S.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Very useful and not very expensive"

May 6, 2023

5.0

Overall, it has been a big help to my business.

Pros

It is easy to set up payments and setup different vendors. Recently, you are able to connect with quickbooks directly, this is a awesome feature

Cons

not able to create extensive reports. Also I would like a feature where you can create multiple payments for same vendor and pay at once and still keep them as separate payments.

Review Source

Response from Melio

May 10, 2023

Hi Mohamed, thanks for taking the time to share this feedback. We're glad to know Melio has been such a helpful tool. In Melio, you can schedule multiple "separate" payments to the same vendor and we do offer reporting. Email us at reviews@melio.com with any questions. We're happy to help! Best, Team Melio

NS

Natalie S.  
CEO  
Accounting  
Used the software for: 2+ years

### "Easy and affordable to use"

May 2, 2023

5.0

User-Friendly and Budget-Friendly

Pros

User-Friendly and Budget-Friendly and Customer-Friendly

Cons

Would prefer the bank description include the vendor name when paying a vendor. Currently, it only shows my company name so it's confusing as to who/what exactly I paid when only looking at the bank description.

Review Source

Response from Melio

May 10, 2023

Hi Natalie, thank you for sharing this review. We are delighted to hear that Melio has been a user-friendly, budget-friendly, and customer-friendly experience for you and we'll be sure to pass your feedback along. Best, Team Melio

Austin Allen C.  
Founding Member  
Entertainment  
Used the software for: Less than 6 months

### "ACH through Melio is awesome."

January 10, 2023

5.0

Pros

You can add all your vendors information in a central location and then select and schedule your payments easily.

Cons

The only issue I have had is that when I first set up a automatic payment process it took two payments out the first week other than that it has been super easy to work with.

Review Source

Response from Melio

January 23, 2023

Hi Austin, thank you for sharing this review with us and the community. We're happy to hear you're finding Melio useful and easy to use. Best, Team Melio

JL

Josephine L.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Ease of Payments"

November 17, 2022

5.0

I love this platform and will continue using it.

Pros

It is so easy to send payments to Vendors and customers.

Cons

Setting up for recurring billing. I haven't found how to set this up yet.

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)

Reason for choosing Melio

It was free.

Review Source

Response from Melio

November 21, 2022

Hi Josephine, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio

AM

Anas M.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Melio is the best"

March 31, 2022

5.0

Pros

Timely results. Really inexpensive. Great software.

Cons

No bad features of the software that I encountered

Review Source

RD

Rajat D.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Easy reliable and simple"

May 2, 2023

5.0

Pros

Easy to use, except for one time all payments were received by clients

Cons

Slow customer service/problem solving. One issue remains unresolved

Review Source

Response from Melio

May 10, 2023

Hi Rajat, thank you for sharing this review. We're happy to hear you find Melio reliable and easy to use. We'd love to resolve any issue unresolved as soon as possible, and will need a bit more info to investigate this further. Please send us your contact details at reviews@melio.com so that one of our team members can assist you. Best, Team Melio

CB

Candice B.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "Glad that I've switch to Melio"

March 31, 2022

4.0

Overall I'm pleased with the program and will continue.

Pros

I love the fact that Melio helps me to keep my business vendors expenses separate from my other business expenses. I like that it integrate with QuickBooks and helps me to stay organized during tax time.

Cons

Having Melio as the go between can cause a delay in payment processing.

Review Source

Response from Melio

April 1, 2022

Hi Candice, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and your experience with our platform has been so positive. All the best, Team Melio

VR

Verified Reviewer  
Gestion de clientèle  
Government Administration  
Used the software for: Less than 6 months

### "Logiciel de traitement des paiements "

October 18, 2023

5.0

Pros

J'ai apprécié la facilité avec laquelle j'ai pu effectuer mes paiements et régler mes factures en ligne.

Cons

Il n'y a pas de grand-chose à signaler, à part quelques problèmes de connexion à l'application qu'il faudrait corriger.

Review Source

Response from Melio

November 7, 2023

Hi there, thanks for sharing your feedback. We are glad to hear you're finding Melio easy-to-use. We'll be sure to pass this along to our team. Best, Team Melio

JS

Jeana S.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Great Payment Software "

March 31, 2022

4.0

First month with Melio I really do like it. Wish it had a little more functionality but for the price you can’t go wrong. I’m hoping in the future they can add some of the things it’s missing.

Pros

How easy it is to set up and use. I like that it has the AP and the AR piece to it. Also can’t beat the price!

Cons

That it doesn’t integrate with QuickBooks Desktop and that it’s only B2B. Also wish it had a mobile app that you could snap pictures of bills fast instead of one by one. My clients end up sending me all the bills because it’s not easy or fast for them to snap pictures and get them into the software.

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)[Corpay One](https://www.capterra.com/p/200179/Roger/)

Reason for choosing Melio

AR piece and the price

Review Source

Response from Melio

April 1, 2022

Hi Jeana, thanks so much for taking the time to reach out. We are happy to hear Melio has been easy for you to use, and appreciate your feedback regarding an app. We will pass this along to our team! Best, Team Melio

ZB

Zane B.  
Chief Financial Officer  
Sporting Goods  
Used the software for: 6-12 months

### "A God Among Men"

January 29, 2020

5.0

We use Melio to send all our ACH transfers. You can quickly upload and create bills and schedule payments for whenever they are due. when you send transfers via your business debit card, they arrive to your vendors NEXT DAY! It's super easy and actually fun to use. They also have the ability to pay your vendors via credit card, so they charge your card and deliver the funds to your vendor's bank account for a small fee. It really helps us keep up with cash flow, plus the 2% back from the credit card makes the fee almost non existent. And with the direct connection to Quickbooks Online, its super easy to sync all your vendors, bills and payments, making Melio a perfect bill management application. We'd recommend it to everyone.

Pros

\- Free to use - Free to send bank transfers - Low cost to send bank transfers by charging a credit card - Perfect bill management application - Gorgeous and responsive UI - Syncs directly with Quickbooks - Quick and responsive support staff

Cons

No ability to pay international vendors via credit card transactions, but no one does that so not really a loss.

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)

Review Source

JZ

Justin Z.  
Real Estate Investor  
Real Estate  
Used the software for: 1-2 years

### "Perfect for Real Estate Investors"

November 17, 2022

5.0

I give Melio my highest recommendation.

Pros

The best part of this software is the ability to send large payments for real estate transactions that would otherwise require costly, time-consuming paper checks. Melio increases my business's credibility and speed, which brings satisfaction to my clients.

Cons

Melio would improve with more marketing. Few of my clients are aware of it, which occasionally leads to doubts of its legitimacy.

Reason for choosing Melio

Pricing

Review Source

Response from Melio

November 29, 2022

Hi Justin, thank you for taking the time to post this review and provide us with valuable input. We're glad to hear you find Melio useful and easy to use. Best, Team Melio

GY

Germain Y.  
BP36  
Fine Art  
Used the software for: 1-2 years

### "Avis d'un créateur de contenu "

January 15, 2023

5.0

Melio m'a permis d'éviter les déplacements inutiles pour payer les factures. Ainsi, en quelques clics tout est règlé.

Pros

J'ai apprécié le traitement rapide des factures, la création des factures, le paiement en ligne et les multiples méthodes de paiement

Cons

Les débuts sur le logiciel ne sont toujours pas faciles car le logiciel est difficile à comprendre et à manipuler pour un débutant

Review Source

Response from Melio

January 18, 2023

Hi Germain, thank you for sharing this review with us and the community. We're happy to hear Melio has become a useful tool for your business. Best, Team Melio

SB

Simmi B.  
Owner  
Accounting  
Used the software for: 2+ years

### "Lovely Software!"

May 2, 2023

5.0

Pros

Melio is very user friendly and my clients love that they can use it directly from QBO

Cons

Nothing that I can think of. It is a very useful tool :)

Review Source

Response from Melio

May 10, 2023

Hi Simmi, thank you for sharing this review. We're glad to hear that our platform's user-friendliness and integration with QBO have been helpful for you and your clients. We'll be sure to pass this feedback along. Best, Team Melio

LP

Lisa P.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Great Functionality for Vendor Payments"

November 18, 2022

5.0

Pros

I love that this is a 2way sync with QBO, that we can implement approval controls, we don't have to manage vendor's bank data, and there's no monthly subscription.

Cons

I wish there was a way to customize the invitation emails.

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

Response from Melio

November 21, 2022

Hi Lisa, we're glad to hear you find Melio useful and easy to use. Thank you for sharing this review with us and the community! Best, Team Melio

RH

Raye H.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "LOVE that I found an option like Melio!"

May 2, 2023

5.0

I've been really happy with my experience since my bookkeeper suggested it. They used it and then since taking a break from their services, I have been able to continue using it. I recommend it to all of my clients!

Pros

Melio is super simple to use and I love that paying my contractors (as long as it is done from my bank) doesn't have a fee! Fees are just a part of doing business, I know. But they really add up so finding lower costs options was important for me in my business.

Cons

Nothing I can think of! I use Melio pretty minimally. So what I need it for works perfectly.

Review Source

Response from Melio

May 10, 2023

Hi Raye, thank you for sharing this review. We're thrilled to hear that Melio's simplicity and various payment options have been helpful in processing payments to your contractors and works perfectly for your business. We'll be sure to pass this feedback along and if you have any questions, please email us at support@melio.com. We're always happy to help! Best, Team Melio

EP

Elena P.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Melio is truly a life saver!"

May 2, 2023

5.0

Pros

Melio is very user friendly and offers essential services for any small business owner.

Cons

I'm satisfied with my experience so far.

Review Source

Response from Melio

May 17, 2023

Hi Elena, thanks for sharing this review! We're thrilled to hear that you find Melio to be user-friendly and that our services are essential for small business owners like yourself. We'll be sure to pass this feedback along to the team. Best, Team Melio

DB

DrJoy B.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Great product for the money"

May 2, 2023

5.0

Easy to set-up and to get started and low cost to maintain.

Pros

There are zero monthly maintenance fees and the transaction fees are reasonable

Cons

I would like to have recurring billing to my clients for services and it's not supported at this time.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[GoCardless](https://www.capterra.com/p/156081/GoCardless/)

Reason for choosing Melio

Cost per transaction

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Cheaper cost

Review Source

Response from Melio

May 17, 2023

Hi Dr. Joy, thanks for sharing this review! We're glad to hear you're having an amazing experience with Melio and easy to use. We'll be sure to pass this feedback along to the team. Best, Team Melio

MB

Malik B.  
taco bell  
Accounting  
Used the software for: Less than 6 months

### "payment could'nt excessed"

April 5, 2022

1.0

like i need help un blocking my melio account

Pros

well i sigh up for melio since yesterday and i even make a payment for 100 thousand and yesterday when i got that the message they said that my payment didnt excessed so i tried to call melio customer service like couple times but unfortunely they did not respound and this morning i tried calling melio again and still didnt respond so honestly i need some help but however my account from melio is blocked for some reason.

Cons

like i still need help resolving that melio account.

Review Source

Response from Melio

June 8, 2022

Hi there! We value all feedback-- negative and positive both so we appreciate you sharing! That said, so sorry your experience has been less than stellar. Email us at support@meliopayments.com and we'll be sure to get to the bottom of this. Best, Team Melio

SK

Shawn K.  
Director  
Architecture & Planning  
Used the software for: 1-2 years

### "Online payment processing"

November 17, 2022

4.0

Pros

I use this software to send invoices to clients to enable them to pay immediately online using credit card or bank transfer. The credit card fees are paid by the payer if they choose to go that route.

Cons

We had some issues with some clients making payments where their bank declined to perform the transactions (not familiar with the services so they flagged it as fraud) so the client ended up not going through with the service and paid in other traditional methods. Only clients that were persistent in making it work and worked it out with their banks and ended up using it. We also were not able to integrate it with Quickbooks.

Review Source

Response from Melio

November 18, 2022

Hi Shawn, thanks for sharing your review- we'd love the chance to investigate this further and get you integrated with quickbooks. Kindly send us an email at support@melio.com with the subject line "Capterra Review: Urgent." Please include the email address associated with your account. Someone from our support team will look into this with high priority and be in touch with you as soon as possible. Best, Team Melio

AJ

Abhijeet J.  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "Melio Review for Small Business"

November 18, 2022

4.0

It's been good.

Pros

Free ACH transfer and low Card transaction fee; Recurring invoicing

Cons

Customer Support can improve. Melio sometimes doesn't support local and regional banks.

Alternatives considered

[GoCardless](https://www.capterra.com/p/156081/GoCardless/)

Reason for choosing Melio

Melio allows Card payment

Review Source

Response from Melio

November 21, 2022

Hi Abhijeet, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and enjoy our product offerings. Best, Team Melio

SM

Saviour M.  
MANAGER  
Computer Software  
Used the software for: 6-12 months

### "MELIO REVIEW"

February 14, 2024

5.0

Pros

It is transparent when it comes to pricing and it as no hidden fees at large.

Cons

The user interface is not very much easy to use, as i had found it a bit confusing when I started using melio back then.

Review Source

Response from Melio

February 15, 2024

Hi there, Thanks for leaving a five-star review with us! At Melio, we value transparency and are committed to enhancing our products and services. If you have any questions or need help with our platform, please do not hesitate to contact us. Our support team is available on weekdays from 9 am to 8 pm EST, and we're always happy to assist! We appreciate your feedback and will make sure to pass it along to our team. All the best, Team Melio

HK

Hannah K.  
Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good software until there's a problem - then no support "

May 22, 2022

3.0

Pros

The actual payment methods are easy to use and intuitive.

Cons

I've been dealing with a problem in our account and no one from their team will respond to my emails asking for help. I like the platform and would like to keep using it, but if I can't get this resolved or speak to a person to feel like my account matters to them, I will be ending my account.

Review Source

Response from Melio

August 15, 2022

Hi Hannah, thanks for sharing your review. We would love the chance to turn this experience around for you and are currently investigating further to see if your case has been resolved or if you need further assistance. To make sure we have all the correct info, kindly send an email to support@melio.com with the subject line "Capterra review", including your account name, full contact details and a brief explantation of the issue you experienced. Please also include a ticket number (if you have one). We'll ensure your case is responded to by a member of our support team within 1-2 business days. Thank you for your cooperation and understanding. Team Melio

JC

Jamie C.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great for paying contractors "

August 12, 2021

5.0

Overall it’s a great fit for our business

Pros

Ability to pay contractors as direct deposit and use a credit card to get points

Cons

Issues with payment from checking account being delayed or an instance where melio didn’t process the payment in the timeline they said they would and even after escalating to higher level still received no response

Review Source

Response from Melio

September 12, 2021

Hi Jamie, thank you for posting your review. We are very happy to hear Melio made your life easier - that was and remains our goal. We hope your issue has been resolved, but if you still require assistance, please reach out to us directly, stating your full name, company name, and the email you used to register: support@melio.com. All the best, Team Melio

KC

Kathleen C.  
Owner  
Cosmetics  
Used the software for: 1-2 years

### "Convenient and FREE Business to Business Bill Payment and Invoicing - I LOVE it!"

May 2, 2023

5.0

Pros

It has made my life so much better being able to pay quicker and receive raw materials quicker. Lots of companies I deal with do not accept credit cards.

Review Source

Response from Melio

May 10, 2023

Hi Kathleen, thanks for sharing this review! We are thrilled to hear that Melio has been instrumental in streamlining your payment and receivables processes, and that you appreciate the flexibility of being able to use credit cards. We'll be sure to pass this feedback along. Best, Team Melio

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