# Illumine Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Illumine the right Daycare solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184692/Illumine/reviews --- Illumine 4.4 (106) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Illumine Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews PE Passant E Training ManagerE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “It added more value to the nurseries we implemented the application in and saved cost and time.“ May 14, 2023 AR Ankha R Business AnalystInsurance, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “I cannot use emogi's and the spacebar and full stop is too close to each other which hinders fast typing.“ August 2, 2022 JN Janani N Data and TechnologyFood & Beverages, Self-employedUsed the software for: 6-12 months. “My daughter's daycare uses this app to provide updates on their daily activities/food/play etc which is very useful for us parents.“ August 5, 2022 SD Sheetal D Preschool teacherEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “Uploading of a long video is a problem at times“ August 5, 2022 NE Nagham E Technical support E-Learning, 11 - 50 employeesUsed the software for: 1-2 years. “The futures are very good and it’s updated daily And easy to use , and I always find support in any issue“ May 14, 2023 DK Debojit K DirectorReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Writing notes and reminders sometimes becomes difficult.“ August 1, 2022 DK Debojit K DirectorReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Helps parents and educators in tracking the development of the child“ August 1, 2022 GV Geraldine V Admin StaffEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “on messaging, you cannot delete or rephrase the message. and you cannot even copy or paste the same line.“ December 15, 2021 ## Showing most helpful reviews Showing 1-25 of 106 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Selina L. Manager Education Management Used the software for: Less than 6 months ### "Using Illumine in pre-school on a daily basis" August 3, 2020 4.0 Other than upgrading our kindergarten's standards by embracing technology and going paperless, Illumine has effectively smoothed our internal management as well as improved our organisation's system. Parents are also satisfied, if not impressed with the app and how we make use of it. This app will definitely be a bonus and an additional reason for parents to send their kids to our pre-school and child care. Pros The features available are perfectly catered for the needs of pre-schools as well as parents. It is really user-friendly, be it for the admins, teachers or parents. Even the more elderly teachers that are not familiar with the latest technology can use the application with ease! Cons There were some minor glitches or crashes in the app, but after notifying the support team, the problems were solved promptly! Alternatives considered [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/) Reason for choosing Illumine Initially we were just looking for a platform to conduct online learning during the covid-19 outbreak, and we stumbled upon Illumine and the platforms mentioned above. I was impressed with the excellent customer service that I received, hence I decided to start the trial. We explored the other features offered in the app and thought it would be nice to take this opportunity and stand out from the other pre-schools in my country. Review Source Ishita R. Product Manager 2 Computer & Network Security Used the software for: 1-2 years ### "I virtually see my son learn and grow" March 24, 2020 5.0 After whatsapp if there is any other app I use daily, its Illumine. Its like a necessity for me as a parent of a 3 year old. Pros It has everything I could ask for. I am a working mom and I always felt anxious and guilty for not being there for my boy or not be involved or informed enough. Its like Illumine has crept into a parents mind and collected all the needs and built this app. I can see what activities my toddler son is doing, i get the notifications, I know when he ate, what he ate, when he slept at all times. I immediately get to know if he got hurt or had a quarrel. The UI is pretty good (Sorry for the PM in me speaking). I can drop notes to the teacher. I can very well communicate with the school admin and have all record of conversations. I see the reminders at all times. I see the lovely pictures of my boy with all his friends and it fills my heart with joy. Cons One tiny thing could be that if a school does not use a specific feature, may be that can be hidden so the parents don't see it. Although my son's school uses almost all features, they don't have the live streaming thing. So may be if that feature can be completely hidden. Review Source EK Erem K. Principal Education Management Used the software for: 6-12 months ### "Our experience this far " July 31, 2022 2.0 It's been a fair experience could be improved as seems like app has great potential Pros It's helpful to parents and teachers to see day to day of child Cons Not consistent. Things change on the back end without our knowledge Review Source Juhi A. Senior Software Development Engineer in Test Computer Software Used the software for: 1-2 years ### "A good software for childcares " March 23, 2020 5.0 A lot of paper is saved. Also a lot of followups on emails, SMS are saved by using this product. The experience has been great and their support team at times has gone out of their way to help. Overall the experience has been great. Pros I like their billing system as I used to lose a lot of paper invoices before. It used to taxation issues at the end of the year. All the receipts are now available in my mail as well as in the app. The live streaming/CCTV feature is great as it lets me see my kid once in a while when I am at work. Also, I can share medical and food notes in the app and I don't have to follow up with the teachers to see if they have completed it or not. Also since I do not use other social media that much I used to miss out event photos previously which I am now able to see in their app. Cons There is no option to mark a photo as favourite. Since the school shares many photos I hope they give an option to mark a photo or a video as a favourite. Review Source Response from Illumine Labs March 26, 2020 Thank you for your review. We got your review today and coincidentally we released the favorite feature too!! Once you receive the update you will be able to use this feature Gaurav P. Owner Apparel & Fashion Used the software for: 1-2 years ### "Illumine - easy and intuitive " October 30, 2020 5.0 I use illumine at my children's school to check their daily activities and meal reports . It is quite fast and intuitive . It lets me checkin or checkout my child with the help of simple QR code scan They use it for car pool on an iPad and it helps me track the car movement as well. The school moved from a pen and paper set up which was much slower due to flipping through the clipboard to find your kids and signing for each of them. It lets me add medical and food notes as well. Such a relief when teacher marks such notes completed with a picture. Plus, if it was raining the papers were a mess. The school has the iPads at the reception that still allows for signature with the touch screen. Pros Illumine helps make the connection between home and the preschool setting stronger. It allows teachers and parents to communicate important information to each other. It allows for photos to be shared with the families, so that they can see the learning taking place in the classroom. It allows me to keep track of the development that my child is going through, in a very structured, easy to understand format. I like this software a lot Cons I really do not have any cons for Illumine. My experience has been very positive and I like the product and their user interface . I am being 100% honest when i say that I have never had to contact customer support so I can not speak to that, but I do know that the implementation of the solution was pretty simple . Review Source Kanderp G. Talent Acquisition Director Human Resources Used the software for: 6-12 months ### "All-inclusive Child Care Center Management Software" March 26, 2020 5.0 So far I love everything about Illumine! They are quick to sort out any issues if we rarely have them. Time and again they surprise us with new features. Pros There are more things than I can list about why I like Illumine as a parent. I love being able to check in on my kid any time during the day with there Live streaming feature. My kid's school uploads pictures in afternoon and I eagerly wait for it during my lunch time. It helps them feel a part of my kid's day at daycare . Apart from parent communication, I like how bills are always available in my email and also sending food and medicine notes to the class teachers.! Recently they created a video of my kid's journey in the school and all the family members were absolutely delighted with the video. Cons The cons that have come up are very few and mostly relate to the internet services which automatically gets sorted. Review Source Jeni B. Creative Manager Information Technology and Services Used the software for: I used a free trial ### "Very useful especially during the pandemic!" October 28, 2020 5.0 If you're looking for a child care management platform for your school, I would absolutely recommend Illumine because it's very user-friendly, very straightforward, all you'll need for your school is all in one place. As a parent, I wouldn't have to switch from one software to another and read endless emails from teachers just for school updates. All the information I need about my child's performance is accessible at my disposal, without checking different things from different platforms. Pros My kid's school used this, and the whole experience to communicate with her teachers and receiving daily reports about my child would not have been much more straightforward. During the pandemic, extra updates such as online learning and activity sharing with learners are handy, and she felt connected to her teachers even though she is away from school. They have various tools, such as notifications, assessments, fee collection, Lead CRM, etc., all in one place. Still, I hope her school would use all the functionalities as I know it would be so much more helpful for teachers and students. Cons As of now, the experience is pretty pleasant, and if there are any problems, the team will be quick to resolve it for us. Review Source Tasneem S. Tasneem Education Management Used the software for: 1-2 years ### "Best Childcare Management App" March 19, 2020 5.0 Pros User friendly , Consist of all features which preschool would want to make their daily operations easier. Cons The application contains all features which I was looking for for my preschool. Reason for choosing Illumine I could customise it on my school needs , dashboard which gives me proper stats , I can do marketing of my school through the application itself. User friendly among teachers and parents. Review Source Tirth Raj B. Cofounder Education Management Used the software for: 1-2 years ### "Illumine works for my school" March 18, 2020 5.0 Pros We have replaces our school diary with illumine. It is easy to use, saves a lot of time for our teachers and the onboarding is very simple. The best thing about Illumine is their after-sales service and we have received solutions for all the queries/bugs almost immediately. Cons The CCTV live streaming and the bus tracking service needs a few enhancements. Review Source Fahad T. tech lead Computer Software Used the software for: Less than 6 months ### "value for money and relief for parents" April 14, 2020 5.0 Made my life easier as Parent” Overall: As a parent of a twin illumine has made me a less anxious parent. In the early days, I used their live streaming feature the most. But slowly I transitioned and started relying a lot on daily updates. I like the fact that the school is also proactive in sending the nap and food updates Pros Previously the school provided an app each for bus tracking, live streaming, and communication. Now they do everything through illumine. It has made my life as a parent much easier . Cons I wish I don’t have to scroll through 100 pictures to find a picture of my child. As I understand technology I know it is difficult to build face recognition but they can at least give an option to mark pictures and updates as favorite for future filtering. Review Source RM Roopa M. sr.Trest Engineer Information Technology and Services Used the software for: 6-12 months ### "Using for KinderGarden" March 12, 2020 4.0 Its a good experience can be little more improved ,Good job team :) Pros Update,Activities,Consult tab for raising concerns,leaves & teachers notes ,Calendar events to check for upcoming events/announcements. Photos to keep checking my kids photos they keep posing in parents absence it will add an excitement as a parent Cons Till creche has to get implement or use of many features like fee payments,live streaming and so on . This will add a wonderful experience hassle free tasks Review Source Response from Illumine Labs March 23, 2020 Thank you for taking your time out and reviewing us ma'am. We support payments, live streaming and bus tracking, etc. But your school hasn't enabled these features on our app. We will reach out to your school to share this feedback and also request you to do the same :) LR Lakshmi R. Director Education Management Used the software for: 6-12 months ### "Very happy we chose Illumine for Earthlings " July 30, 2022 5.0 Illumine helps us stay connected with parents effortlessly, it helps the team work seamlessly on a single platform Pros Customer support & customisation options Cons iOS can be unstable & updates take a bit longer than we’d like Review Source NRPV Naga Ravi Prasad V. Software Engineer Computer Software Used the software for: 6-12 months ### "Illumine is overall good product but it needs some improvements" March 22, 2020 4.0 Overall, with the age of app, it is performing good. But still needs some improvements. Pros 1\. We can closely watch kids activities on timely basis. 2. We can watch photos of events and activities in school 3. We can update our photos at home and download school photos 4. Communicate with teachers and care takers about his deeds and chores Cons 1\. It is not possible to download all the photos at once 2. We need live monitoring feature by linking webcams with illumine app 3. Customer care needs to be very prompt in answering queries Review Source DR Diptesh R. Founder Director Education Management Used the software for: 2+ years ### "Good School Management App" April 1, 2021 5.0 Good Pros Ease of use and compatibility of two-way communications Cons Invoice rectifications, payment gateway option Reason for choosing Illumine New startup Review Source PD Puja D. Director Education Management Used the software for: 6-12 months ### "Great Customer Service and Ease of Usage" March 5, 2020 5.0 Illumine team is very proactive in solving our issues at all hours. The app is very easy to use and has many features that will make life simple for both customers and school management Pros About the software - lots of features, easy to use. Cons Sometimes there are issues with timely updates but they are taken up by team immediately Review Source Response from Illumine Labs March 24, 2020 Thanks, a lot for such a positive review. We really enjoy working with your team. AP Ankur P. Engineering manager in an IT firm Banking Used the software for: 6-12 months ### "Great product but can improve on live interactivity" October 20, 2020 5.0 Wonderful so far and expecting a long journey together Pros Great product, user friendly and has got the features easy for non IT population to easily use Cons It can possibly do something more on the live interaction feature adding; at the moment as I know it’s all about posting content but no live interactions are there Review Source AG Anubhav G. Project Manager Information Technology and Services Used the software for: 6-12 months ### "Illumine - A fantastic software application" August 1, 2022 5.0 my overall experience is fantastic with this app and enjoyed the features. Pros this app is good in terms of school and children management. Cons NA. As such as no cons seen in this app . Review Source VM Vikram M. Manager Retail Used the software for: Less than 6 months ### "Camera views" March 17, 2020 4.0 Pros The updates that we get regularly with pictures and information on activities is a positive Cons The camera views require me to individually select the view which takes time, it would be beneficial to have all camera views available or have an option for the parent to choose the camera views they'd like or use more often and have a single button to be able to see all the views in it Review Source Response from Illumine Labs March 24, 2020 Hello Vikram , Even we felt that our CCTV feature was lacking a punch and wasn't up to the mark. So we set our minions to work and revamped the whole suite. Please upgrade to the latest version to see the CCTV in exact way you described in the review LZ Lei Z. IT Analyst / mom of a student at Education Management Used the software for: Less than 6 months ### "Not well organized" March 29, 2021 3.0 I am looking for three important things of this app, none of them are fully met: a. class link (had issues accessing it when switching from one teacher to the other) b. class material (I expect it to be under virtual class section, but it is under assignment and I have to read very carefully to differentiate in-class activity of after-class activity; not user-friendly) c. calendar with class schedule(no such feature) Pros Virtual Class context showing the class of today Cons I expect to see a month calendar with class schedule in the Timeline section, but I actually have to check the it under Assignment section and open up a file to read the class schedule. Review Source MT Megha T. Sr Instructional Designer Computer Software Used the software for: 6-12 months ### "Review" October 26, 2020 4.0 Pros Not a very user friendly interface...cannot see pending taks in one click in the mobile app. Should be able to send email from the app. More filtering/search options required. Cons Ok so far. Review Source PG Poonam G. Senior Accountant Internet Used the software for: 6-12 months ### "The great virtual classroom software" April 5, 2021 4.0 I liked it . Simply awesome. Pros User-friendly virtual classroom platform for Students. Very Easy to use. Cons Need little bit improvement on Photo and Scroll through system. Review Source BB Bharati B. Operations Head Internet Used the software for: I used a free trial ### "Good app for school management & child development tracking" July 30, 2022 4.0 Pros Good app for school management & child development tracking on daily basis Cons some developer issues are there- videos which are uploaded sometimes shows issue to play Review Source RP Rohit P. QA Information Services Used the software for: 6-12 months ### "As a User" March 17, 2020 5.0 Pros Notifications , activity creation and payment Cons response should be quick as current and downloads as well Review Source SL Shelly L. Principal Education Management Used the software for: Less than 6 months ### "Illumine review " November 2, 2020 4.0 As we are moving into paperless administration, features available in the Apps have enable us to move towards our aim. We are also at the same time able to keep our parents update on their child's learning status. Pros It is a user friendly apps with many different features that are suitable for my kindergarten. Cons Certain updates had caused confusion for the user. And we were not informed about the changes after the update. Review Source KS Kothai S. Parent Computer Software Used the software for: Less than 6 months ### "Review" March 29, 2021 5.0 Pros The feature to look at the class schedule and communicate with the instructor. Cons Meeting invite link. Often had issues in locating the meeting link to join the class. Review Source Similar Products Featured ## Related categories [Daycare](https://www.capterra.com/child-care-software/)[School Management](https://www.capterra.com/school-administration-software/)