# Page 2 | Illumine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Illumine the right Daycare solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184692/Illumine/reviews

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Illumine

4.4 (106)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Illumine

## Showing most helpful reviews

Showing 26-50 of 106 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jason B.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Life saver for online learning platform business"

November 30, 2021

5.0

We are solving the problems mentioned above, re: excessive overhead / time spent doing what should be built-for already on the backend in running an online education platform.

Pros

1 year ago, before we implemented Illumine, I as the CEO and my former Head of Marketing had to handle tons of customer support tickets ourselves; and then, we had to hire 2 then a 3rd Support rep at $3000/month nearly in the Philippines. Just for something we knew was resulting from customers struggling to get into their Zoom class each day. Customers left because they were tired of the technical difficulties and annoyance of having to ask Support for things daily. Illumine was an all-in-one automated, streamlined, simplified answer to all that.

Cons

The fact that it does NOT replace the need for Google Sheets, Stripe, and my CRM completely. I think if it enabled us to fully market, sell, manage classrooms / customer relations, and handle billing all in-house, that could be very valuable. But you can't necessarily expect too much from any 1 SaaS tool either...

Reason for choosing Illumine

because Illumine was capable of customizing the platform to fit our specific needs. That was the primary reason.

Review Source

RC

Rahul C.  
Sr. Field Engineer  
Construction  
Used the software for: Less than 6 months

### "A productive institutional tool that shall be implemented by Institutions to improve standards"

January 7, 2022

4.0

Pros

The Check- in/ Check- out feature updated timely as and when the toddlers check- in and check- out of the Nursery, and the updates (in 7- 10 days) on the Activities' corner by the teacher

Cons

The Payment/ Invoicing feature was withdrawn by the Nursery for some unknown reason. It was a very convenient feature for fee payments by the parents.

Review Source

PE

Passant E.  
Training Manager  
E-Learning  
Used the software for: 2+ years

### "Most effective Application"

May 14, 2023

5.0

Pros

The app is easy to use and implement with a friendly UI, over the past year the system got more usable and numbers of clicks were reduced. It added more value to the nurseries we implemented the application in and saved cost and time. Parents sometimes have difficulties using applications, but we never faced that with any of the nurseries.

Cons

I think the one thing that needs to be enhanced to have all the options available on the mobile application for admins.

Review Source

NB

Nabanita B.  
Founder Principal  
Education Management  
Used the software for: 2+ years

### "Very happy with the ease of implementing and working of the app"

October 11, 2023

5.0

Pros

User-friendly - ease of implementation; dynamism of the app- it is ever evolving

Cons

Frequent updation of the software and no intimation of the same

Review Source

NE

Nagham E.  
Technical support  
E-Learning  
Used the software for: 1-2 years

### "The most useful app i have ever used "

May 14, 2023

5.0

Good experience

Pros

The futures are very good and it’s updated daily And easy to use , and I always find support in any issue

Cons

I think overall my experience was good I didn’t find any problem

Reason for choosing Illumine

Because i find many futures at the same price

Review Source

GS

Gergana S.  
Kinder garden  
Education Management  
Used the software for: 2+ years

### "Gergana Stancheva "

August 3, 2022

4.0

In the kinder garden of my childs

Pros

Easy useing and shareing, is good to find all needed information.

Cons

No, everiting is nice and easy to use. I coudn't espect more.

Review Source

WR

Whitney R.  
School secretary  
Education Management  
Used the software for: 1-2 years

### "Great product"

July 27, 2022

5.0

Illumine is very easy to set up and easy to use. It has all the features that make running a school so much more efficient. The service provided is excellent!

Pros

Illumine is very easy to use and the service is excellent.

Cons

We are happy with everything. There is nothing we do not like at the moment.

Reason for choosing Illumine

Excellent service and ease of use.

Review Source

Amruta S.  
Corporate Administrator  
Education Management  
Used the software for: 6-12 months

### "Value for Money"

March 23, 2020

5.0

Over all experience is too good. Full illumine team is very good and great at their work. Knowledgeable and always ready to help and solve our query.

Pros

Its a very user friendly app. It was very easy to start using it. The app has features that are easy to use and due to the app the daily operations and updates have become very fast and tip of the finger. The adding of schedule and events is the best feature i like. We have also started using CRM which becomes very easy for us to track the new enquiry.

Cons

Few features i have to add for all the centres by selecting different centres. It should have been like we add things and it has an option of having it for all centres. For example when we add events. We have to add for all the three centres . It should at a click "add this event for all centres" You click on "YES"

Review Source

CT

Chetan T.  
Director, customer experience  
Entertainment  
Used the software for: 6-12 months

### "All around platform for kids"

July 30, 2022

4.0

It has been good. One of the very few do-it-all sort of apps. It can have some optimization but overall feature packed and did not encounter any major issues or bugs. I love the fact that this app is a 360⁰ app for my kids. Right from fees to activities to media/images/videos of my child doing activities, CCTV feature and so on.

Pros

I loved how the user journey of the app is so well thought of. I appreciate that i can onboard my child, pay fees, look at announcement, activities and a live CCTV camera option to keep an eye on my child throughout the time he is at school.

Cons

I do not understand why each screen has a "loading" prompt. I feel some of the actions that can be cached onto the app for a short duration should solve this problem

Review Source

GV

Geraldine V.  
Admin Staff  
Education Management  
Used the software for: 1-2 years

### "A review to be informed and developed better"

December 15, 2021

3.0

Good. Because we are still using it until now. Review may help to increase and develop better. but overall, its a user friendly app i may say.

Pros

1.On Admin side, filing is made faster and easier. I can say that it helps ease the Admin records for the school. 2.Fees / Invoices is good. it is done fast once made its in the email of parents 3. Child's Profile - usually parent's log their child to school but most of the students we have are under supervisions or guarded by Grandparents and Uncles and Aunts. this doesnt have the content on the information profile. 4. when parent's upload files, these must go directly to the child's profile or file once teacher opened the file for easy tracking. 5. I didn't see any certification format like the invoice made.

Cons

1\. on messaging, you cannot delete or rephrase the message. and you cannot even copy or paste the same line. its so limited. 2. the attendance dates, when you need to suddenly have to check out the child's attendance . there should be a late in or red mark so when you check the overall attendance you can summarize it fast.

Review Source

AA

Ankita A.  
Business development  
Education Management  
Used the software for: 1-2 years

### "Education management "

July 30, 2022

4.0

Pros

Ease of use , great UI Clarity on topics

Cons

I loved it totally , I felt in starting there were issues in uploading my child's homework but it was ok after sometime.

Review Source

CB

Charlene B.  
Principal  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Illumine feedback"

December 15, 2021

4.0

Pros

Its a great way to communicate with parents.

Cons

Cant really give an honest answer as I havent explored all the features myself

Review Source

DK

Debojit K.  
Director  
Real Estate  
Used the software for: 1-2 years

### "Excellent Product."

August 1, 2022

5.0

Pros

Very user friendly. Exhaustive features. Enhances the goodwill of the organisation. Helps parents and educators in tracking the development of the child

Cons

Camera access can be improved. Writing notes and reminders sometimes becomes difficult.

Review Source

SD

Sheetal D.  
Preschool teacher  
Education Management  
Used the software for: 2+ years

### "Parents of children are extremely happy n satisfied with the school using illumine for their kids da"

August 5, 2022

5.0

Pros

It is very user-friendly. The support team is quite efficient

Cons

Uploading of a long video is a problem at times

Reason for choosing Illumine

It's unique features and user friendly

Review Source

VR

Verified Reviewer  
Engineering Lead  
Information Technology and Services  
Used the software for: I used a free trial

### "Real-time notifications are a godsend!"

December 30, 2020

5.0

Peace of mind Illumine is a Godsend! There are so many features to love and I don't know where to start! Firstly, you can create and send invoices to parents and manage all the billing transactions as well.

Pros

I can update the parents on their little one’s mealtimes, naps, diaper changes, and bathroom visits. The end of the day reports can make parents anxious because they are unable to communicate with the daycare center through the day, but illumine allows us to constantly keep them notified. We can send the reports to parents and receive their signatures without any hassle.

Cons

None for now, there are no negatives as of now present in this app

Review Source

VR

Verified Reviewer  
Talent Manager  
Education Management  
Used the software for: Less than 6 months

### "One stop shop for managing your kid’s journey in the school"

December 1, 2021

4.0

Provides great control and functionality to parents saving us a lot of admin time

Pros

Actuvity and attendance tracker, transportation etc

Cons

Some of the features can be improved in terms of user exp

Review Source

MM

Mihaela M.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Review"

May 12, 2023

4.0

It is fairly good product for both ends.

Pros

The easy approach and the multiple variety of things to do in it.

Cons

When I receive a notification for a message from parent and I click on it, the app bugs, so I have to close the app and open it again to start woeking

Review Source

SR

Stefina R.  
Manager  
Accounting  
Used the software for: 6-12 months

### "Nice"

August 2, 2022

5.0

Pros

CCTV, Photos, Tracking leaves / request, attendance, syllabus

Cons

Help support from Customer Care. Also my invoice is shown as pending, though I have paid it completely

Review Source

Marieta V.  
Office manager  
Education Management  
Used the software for: Less than 6 months

### "Easy to use app"

October 9, 2020

4.0

We are very happy with the support team for every time fast reply.

Pros

It is very easy to use from parents and teachers. Easy to upload many photos and videos, fast connection with the parents - messages, observations, reminders, etc. Thankful for improvements that they do designed for us.

Cons

bugs occurs sometimes especially with notification correlation.

Reason for choosing Illumine

Many functions, especially virtual class. The price is reasonable.

Review Source

Amenjah D.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Hi"

October 26, 2020

3.0

Pros

The ability to edit/delete the uploaded

Cons

I am Unable to post more than ten photos

Review Source

JN

Janani N.  
Data and Technology  
Food & Beverages  
Used the software for: 6-12 months

### "Good tracker for daycare/schools"

August 5, 2022

5.0

Great easy to use app for schools/daycares

Pros

Love how we can communicate with daycare/schools in a streamlined manner via the app. My daughter's daycare uses this app to provide updates on their daily activities/food/play etc which is very useful for us parents.

Cons

Is a bit slow in response at times. Payments not active

Review Source

BA

Bharath A.  
QA Architect  
Computer Software  
Used the software for: 2+ years

### "Need improvement in the UI navigation"

October 29, 2020

3.0

It was a pleasant experience

Pros

The facility to upload pictures and videos

Cons

When I want to see a particular day's dairy, all the dairy details will come up.

Review Source

AS

Avinash S.  
Program Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "The ease of use and overall build and design "

January 13, 2021

5.0

Overall is is great , good initiative to consolidate all of the schol information at one place. In short this is like an ERP system for schools.

Pros

Its a single mode of communication between the parents and the school. As a parent i know what are the assignments , Attendance and other announcements. The important part is the fees details , Pickup and drop details provide more safety to the kids. One feedback that i may have is if we can group the photos of ones kid at one place will be better...now school post 100 of photos and i need to drill down to find out which one are for my son...rest is great abt this app

Cons

what i feel missing is if the school cameras can be integrated with this app then this will be one stop shop. My son school provide camera feature to check the live streaming of kids playground and cafeteria

Review Source

SP

Sujit P.  
  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Promising, but needs development"

March 24, 2020

2.0

Pros

Notifications, feature set, interface, ease of use

Cons

A lot of bugs. Clicking on a notification does not take you the relevant item. Keeps on crashing. Media is not visible easily.

Review Source

Response from Illumine Labs

April 19, 2020

Uh oh. We are sorry to see that your experience was not so great with us. Your school had signed up for our pilot testing program. Generally, pilot testing involves bugs that get rectified before product goes live. You may download the app and I assure you that everything works like a charm now. Thank you

AN

Anshu N.  
BDM  
Hospital & Health Care  
Used the software for: 1-2 years

### "Simplifies virtual school management"

March 29, 2021

3.0

Pros

school calendary/diary; ability to share assignments and their responses.

Cons

doesn't show the history of comments on assignments; should enable feature to have 1:1 chat with teachers to clarify doubts.

Review Source

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