# Aircall Pricing 2026 | Capterra

> Learn more about Aircall pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/184709/Aircall/pricing

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# Pricing for Aircall

[4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/)

Write a Review!

## [Aircall](https://www.capterra.com/p/184709/Aircall/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

### Essentials

$40

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Essentials plan includes:

-   50+ Integrations and API Access
-   Call Recording
-   Click-to-Dial
-   IVR
-   Phone Support

### Professional

$70

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Professional plan includes:

-   Advanced Analytics and Reporting
-   Advanced Sales Features Including Power Dialer
-   Advanced Support Features Including Queue Call Back
-   Call Tagging & Dispositioning
-   Dedicated Account Manager

### Custom

Custom Quote Available

**Pricing Model:** Usage Based

Custom plan includes:

-   Access to API Developer Support
-   Advanced Analytics and Reporting
-   Call Tagging & Dispositioning
-   Custom Analytics
-   Custom Onboarding

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## What do others say about [Aircall](https://www.capterra.com/p/184709/Aircall/) pricing?

Value For Money[4.0(462)](https://www.capterra.com/p/184709/Aircall/reviews/)

Pros

Cons

[Read All 462 Reviews](https://www.capterra.com/p/184709/Aircall/reviews/)

Read Full Reviews Below

Brian M.

Founder

Oil & Energy, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

3.0

Customer Service

1.0

Features

2.0

Value for Money

1.0

Reviewer Source

Source: Capterra

April 9, 2026

"4 months later still can't text! Avoid at all costs!"

**Overall:** Aircall couldn't deliver on their service promised.  4 months later I still can't text after going back and forth with their support team fixing the supposed issue.  They kept blaming it on upstream provider and giving new reasons why I can't text, I would fix them wait forever only to be denied texting again.  This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel.   When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider.  I run a sales organization and lost a lot of business because my reps couldn't text customers.  What a waste of time and energy and not to mention 5 months of charges (over $2,000). DO NOT GO WITH THIS PHONE PROVIDER!!!

**Pros:** Price was cheaper than my previous provider so I took a chance on migrating after we had some staff downsized.

**Cons:** Support was awful they couldn't get me texting after 4 months of back and forth and I finally gave up after losing a ton of money. Pipedrive integration not as advertised.

**Switched From:** [JustCall](https://www.capterra.com/p/157853/JustCall/)

**Reasons for Switching to Aircall:** Price was lower so gave it a shot after staff donwsized.

Vendor Response

By Aircall on April 15, 2026

Hi Brian, Thank you for sharing this feedback. We are truly sorry for the disruption and the frustration you experienced. Our Number Operations team has been thoroughly communicative with you throughout the carrier slowdown. The carrier had a handful of rejections surrounding their privacy policy and opt-in process. This led to delays and an A2P rejection, resulting in SMS being unable to be active in this case. Nonetheless, we understand the impact of this and appreciate you bringing it to our attention. This matter was raised with the team once again, who will be in touch with you.

Verified Reviewer

Customer Experience Supervisor

Hospitality, 11-50 employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

April 2, 2026

"Aircall is still a great cloud phone option."

**Pros:** They recently rolled out a new version of their phone app called Aircall Workspace which is a more comprehensive/consolidated view for workflow

**Cons:** Sometimes they run into connectivity issues, I believe due to AWS outages which are tough to avoid, it can be difficult to get real-time support

Vendor Response

By Aircall on April 7, 2026

Hi there, Thank you so much for your kind review! It's great to hear that you’re enjoying the new Aircall Workspace and that you feel the workflow is more comprehensive. However, we're sorry to hear about the occasional connectivity issues and the difficulty getting real-time support. The best way to find a solution to these issues is to contact our support team, who will troubleshoot them and find a solution. If you have any additional questions or feedback, please don't hesitate to reach out to us. We're here and happy to help! Best, Aircall Marketing Team

[Read All 462 Reviews](https://www.capterra.com/p/184709/Aircall/reviews/)

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