# Page 2 | Lumanu Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Lumanu the right Influencer Marketing solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184712/Lumanu/reviews

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Lumanu

4.6 (52)

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Last updated March 13th, 2026

# Page 2 - Reviews of Lumanu

## Showing most helpful reviews

Showing 26-50 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IM

Iman M.  
Account Associate  
Marketing and Advertising  
Used the software for: 6-12 months

### "Lumanu makes influencer payments a breeze!"

September 21, 2022

5.0

Lumanu is saving us the stress of paying out influencers and eliminates the hard part. It also makes it easy to pull data to show what content is and isn't working; a crucial part of influencer marketing.

Pros

Payment is so easy and intuitive. It's a great log of previous payments as well. Tracking metrics from content is also really helpful.

Cons

When viewing metrics, the system sometimes glitches. Otherwise, it's pretty smooth.

Review Source

SF

Sierra F.  
Graphic Designer, Operations Consultant  
Design  
Used the software for: 6-12 months

### "Invoicing feature no longer offered"

February 6, 2024

3.0

Pros

I used Lumanu for invoicing my clients. They have since removed the feature I was using, so I have switched to a different platform.

Cons

I disliked that they removed the feature I was using.

Review Source

tK

taylor K.  
paid marketing manager  
Entertainment  
Used the software for: 6-12 months

### "Great product that automates a lot of the dirty work that comes with paid influencer marketing"

February 17, 2021

5.0

Pros

The ease of use for our influencer marketing partners is the best thing. Gaining deeper whitelist access to their social profiles enables our team to scale performance of influencer marketing with paid dollars. The customer support team is also a big plus in my book as we do hundreds of these campaigns per year.

Cons

Our influencer partners often times struggle to perform some of the prerequisite items they need to complete in order to whitelist in lumanu. It would be great if the platform provided better guidance (handholding) on things like linking FB + IG pages together, converting to a business/creator account, etc.

Review Source

MA

Madelyn A.  
Media Buyer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Ease As a Media Buyer"

September 21, 2022

5.0

Pros

Overall, love how easy this is to connect the content creators pages and account to our business ad account to run branded content ads with. Easy as well to pay creators through, they love it.

Cons

Would love to have it easier to download and see content that our creators have posted.

Review Source

AB

Arielle B.  
Accounts Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "Amaizng customer support "

February 23, 2021

5.0

It is much better than boosting through Facebook ads manager. The ability to edit copy has proven invaluable to us and the optimization gets us better results.

Pros

The customer support team is amazing. Very helpful and kind when answering questions and troubleshooting. The optimization works great and the detailed output is very useful.

Cons

Sometimes social accounts get disconnected or we loose advertiser permission without warning or any indication how to fix it.

Review Source

ED

Emily D.  
Digital Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Ease of Use + Downloadable Content is Helpful"

February 22, 2021

4.0

Overall I am happy.

Pros

The best part by far is that influencer content is downloadable. To be able to edit the influencer's content to fit various ad placements is a huge advantage which wouldn't be an option if we were only able to access their posts via the page and then promote.

Cons

For my purposes, there aren't really any cons to the software. I am only using it to promote influencer content on behalf of a company I market for. The connections have always worked and I'm able to easily find and download the content. Which is all I need. I am aware all this can be done by having the influencer give the company access to their page though. I am not sure how much they pay to use Lumanu, so that would be the thing I would consider if I was purchasing myself; is the ease of connection and ability to download content worth the price over the slightly more messy option of connecting directly to influencer's pages?

Review Source

LB

Lainey B.  
Head of Paid Media  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great customer service"

February 17, 2021

4.0

Pros

This software eliminates the tedious task of gaining access to social pages/handles of influencers you are working with. Without Lumanu, most of my day would be spent walking people through the process of sharing access to their pages/handles. Now it only takes a few minutes to get them set up in Lumanu and I'm able to spend the rest of my time optimizing campaigns and helping my clients get top notch results!

Cons

The software tends to be very glitchy. I need to constantly refresh the page for things to load properly.

Review Source

MH

Mia H.  
Marketing Coordinator  
Consumer Goods  
Used the software for: 6-12 months

### "Lumanu x Sunday"

September 14, 2022

5.0

Amazing - have loved easy pay to influencers. Makes my job easier.

Pros

Love that payments are easy, just one click and done.

Cons

Wish I could set up future payments to be automatic on a specific date.

Review Source

ML

Matt L.  
Account Associate  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy and Effective "

February 12, 2021

5.0

Pros

Lumanu is an A+ solution for running ads through influencers. Inviting an influencer to sign up is as easy as sending a link, and building campaigns on the platform are quick and everything is laid out clearly. I know that once I set everything up, I won't have to worry about it, and the analytics will be easy to digest.

Cons

Having the toggle to turn an ad on and off on the overview page as well as having the "pause" button on the upper right hand corner was confusing at first. I thought an ad was running because I had it toggled "on" but it wasn't actively running at the top of the page. Otherwise, it's been easy to digest.

Review Source

LC

Lucia C.  
Senior Digital Marketing Manager  
Medical Devices  
Used the software for: 1-2 years

### "Great platform for whitelisting influencer content"

February 17, 2021

5.0

Pros

Since partnering with Lumanu, we’ve seen strong results from the get go. It’s amazing that we are able to connect with our audience in a new and authentic way while also improving the ROI of our influencer campaigns.

Cons

Overall pleased with platform and no additional feedback.

Review Source

KW

Katie W.  
Influencer Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A great start to an influencer manager's dream"

October 3, 2022

5.0

Pros

I love the modern feel and accessibility - Lumanu is very easy to use and there are never any complaints from our influencers.

Cons

Hopefully in the future there will be more availability for countries.

Review Source

AW

Adriana W.  
Influencer Marketing Associate  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Lumanu has allowed us to streamline and scale our Influencer Marketing capabilities!"

February 26, 2021

5.0

Pros

Lumanu makes it easy for our team to scale Advertising Access with our partners! Before Lumanu, this process was time-consuming, confusing for ourselves and the influencers, and didn't allow us to efficiently scale. We were heavily focused on completing one partnership at a time. Now, we've been able to incorporate advertising access into almost every deal, and our partners really love how easy it is to confirm the collaboration too! It's a win-win.

Cons

One of the biggest improvements I'd like to see within Lumanu is the ability to see only the content from influencers that has been boosted by our team. It is a little confusing within the app to understand what content we have rights to, but also what content we've already boosted without needing to open the FB UI.

Review Source

VR

Verified Reviewer  
Influencer Marketing Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Experience - Very User Friendly"

February 17, 2021

5.0

Pros

Very user friendly. Easy and intuitive to use as an internal partner but also externally/influencers. Love that we can just share a quick link to get influencers set up

Cons

Loading content often takes a long time and/or times out. There should be a feature to autosave progress.

Review Source

JM

Jessica M.  
Head of Growth  
Consumer Goods  
Used the software for: 6-12 months

### "Strong product with great integrationss"

February 28, 2021

5.0

Pros

Lumanu makes it incredibly easy to scale influencer creative in paid social by making getting creative from creators seamless. Great integrations with platforms like Grin that will definitely allow for scale.

Cons

Making the process even more seamless for the creator will be key.

Review Source

LS

Lily S.  
Senior Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Makes on-boarding influencers simple and easy!"

March 1, 2021

5.0

We use influencer assets for whitelisting, so Lumanu makes it especially easy to on-board freelancers and many different accounts even with a limited knowledge of Facebook Ads Manager

Pros

Lumanu is simple to learn/master and easily integrated into our paid media process.

Cons

The only feature missing is one that sorts authenticated accounts by campaign - would be great to be able to filter or organize accounts by project or categorize them so different members of the team can easily search/sort.

Review Source

SC

Sophia C.  
Head of Influencer Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Efficient and Effective"

October 3, 2022

4.0

Fairly positive and easy to adapt to

Pros

Helps us save time while paying influencers since there are less errors with their invoices and bank details

Cons

I wish there were features that would better help sort and organize influencers and their payment receipts in order to see which campaigns they participated inn

Review Source

KR

Kyle R.  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "All agencies should use Lumanu "

September 29, 2022

5.0

Pros

I like the Early Pay feature the most on Lumanu.

Cons

The platform is great, if there was one thing to change I'd say the monthly price. $299/mo is kind of pricy but I pay it every month cause the features are amazing.

Review Source

SC

Sydney C.  
Account Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great and Easy to Use for Simple Boosting"

February 26, 2021

4.0

Lumanu has made it much easier for us to boost influencer content than previously using Facebook Business Manager only.

Pros

This software makes it very easy to boost influencer content quickly! Much easier than trying to coordinate with partners to get them set up in Facebook Business Manager.

Cons

It seems to be glitchy sometimes, but not enough that it would steer me away. I wish that there was an option to save custom audiences within the platform so that I could use them again for similar campaigns that I'm running.

Review Source

KB

Katie B.  
Senior Associate, Social Media  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Product"

February 17, 2021

5.0

Pros

Really easy to use and find all the information you need.

Cons

I really do not have any issues with the software. I think it's great.

Review Source

TB

Taylor B.  
Account Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Extremely easy to use"

February 17, 2021

4.0

Pros

Easily onboard influencers for whitetlisting

Cons

It almost seems too easy to use, I was overthinking it. no issues yet!

Review Source

NA

Nicholas A.  
Manager, Social Strategy and Community  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy Implementation + Onboarding"

February 26, 2021

5.0

The customer service was most impressive. Quick, effective responses that make the work seamless.

Pros

It totally cuts out the hassle of going through Facebook Ads Manager to onboard influencers.

Cons

The scrolling through influencers' backlog of stories is a bit tedious. Could be a quicker way to navigate a lot of content.

Reason for choosing Lumanu

\-

Review Source

MR

Meredith R.  
Senior Account Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Super easy to use!"

February 26, 2021

5.0

Pros

Lumanu makes my job so much easier at it streamlines communications between influencers and the overall integration is super simple.

Cons

If we could be notified when an influencer has successfully set up their account in Lumanu that would be great!

Review Source

MC

Michelle C.  
Senior Manager, Digital Strategy & Acquisition  
Consumer Goods  
Used the software for: 1-2 years

### "Great tool!"

February 17, 2021

5.0

Pros

Lumanu is an easy and simple to use software.

Cons

Simple creative editing within the platform

Review Source

pB

paige B.  
Digital Marketing Manager  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Great Product & Great Reach"

February 17, 2021

5.0

It's been great and we will continue to use and leverage lumanu to accomplish our growth goals.

Pros

It makes it so easy to connect with consumers and gain a farther reach for every dollar spent.

Cons

it is expensive and took learning to get up and running

Review Source

EK

Ethan K.  
Senior Marketing Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "Seamless Integration"

February 17, 2021

5.0

Pros

It has made whitelisting influencer content much simpler and far more seamless.

Cons

Frequently the influencers struggle with connecting to the platform.

Review Source

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