# Zenduty Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zenduty Software - reviews, pricing plans, popular comparisons to other IT Management products and more. Source: https://www.capterra.com/p/184740/Zenduty --- # Zenduty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Zenduty ## What is Zenduty? Zenduty is an end-to-end incident and on-call management solution. Zenduty provides cross-channel(Email, Phone, SMS, Slack, MS Teams) alerts to your team whenever your services encounter any downtime. Main features include flexible on-call scheduling, intelligent context, advanced alert routing, incident command framework and response automation. Zenduty helps your team preempt, minimize, resolve downtime, meet your SLAs and keep your customers happy with your products and services. ## What is Zenduty used for? [Incident Management](https://www.capterra.com/incident-management-software/)[Server Management](https://www.capterra.com/server-management-software/)[IT Management](https://www.capterra.com/it-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zenduty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zenduty.com&name=Zenduty) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zenduty 0.0 VS. [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (288) Value For Money 0.0 (0) Value For Money 4.6 (273) Customer Service 0.0 (0) Customer Service 4.7 (278) ## Zenduty alternatives [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (140)](https://www.capterra.com/p/177946/baramundi-Management-Suite/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (275)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail A record of all activities within the system, including user access, changes made, etc. Capacity Management Monitor service demand and performance to plan for adequate resources that meet business needs Capacity Planning Determine and plan production capacity based on changing demands Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Zenduty 33 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A record of all activities within the system, including user access, changes made, etc. Monitor service demand and performance to plan for adequate resources that meet business needs Determine and plan production capacity based on changing demands Investigate and take action at root cause or error in processes to prevent recurring issues Monitor performance details involving CPU/memory utilization Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Assembly of graphs and charts for visualizing and tracking statistics/metrics Plan and implement business continuity measures in case of unforeseen events Ability to oversee and optimize the operations of a mail server A chronological record of actions or occurrences within a network, software, or process Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Oversee people and resources to carry out an investigation Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Manage incidents related to outages or breaches in functionality of IT systems Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Schedule predetermined or ad hoc maintenance services and labor requests Observe and track the demand, usage, progress or quality of a system, product, or user Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Track, report on and implement actions pertaining to physical safety at the workplace Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Create, manage and track all task activities and progression Track, manage, or resolve user requests and IT incidents/issues Track and manage virtual machines (VMs) running on physical host machines Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $5.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)