# Zenduty Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zenduty Software - reviews, pricing plans, popular comparisons to other IT Management products and more.

Source: https://www.capterra.com/p/184740/Zenduty

---

# 

 Zenduty Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Zenduty

## What is Zenduty?

Zenduty is an end-to-end incident and on-call management solution. Zenduty provides cross-channel(Email, Phone, SMS, Slack, MS Teams) alerts to your team whenever your services encounter any downtime. Main features include flexible on-call scheduling, intelligent context, advanced alert routing, incident command framework and response automation. Zenduty helps your team preempt, minimize, resolve downtime, meet your SLAs and keep your customers happy with your products and services.

## What is Zenduty used for?

[Incident Management](https://www.capterra.com/incident-management-software/)[Server Management](https://www.capterra.com/server-management-software/)[IT Management](https://www.capterra.com/it-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zenduty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zenduty.com&name=Zenduty)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zenduty

0.0

VS.

[4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$5

Flat Rate, Per Month

Starting Price

$1.75

Other

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

3.9 (1,930)

Value For Money

0.0 (0)

Value For Money

3.9 (1,502)

Customer Service

0.0 (0)

Customer Service

3.9 (1,350)

## Zenduty alternatives

[4.6 (140)](https://www.capterra.com/p/177946/baramundi-Management-Suite/reviews/)

Starting price

$1.00

Per User, Per Month

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting price

$67.00

Per User, Per Month

Highest Rated

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

[4.5 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting price

$95.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Capacity Management

Monitor service demand and performance to plan for adequate resources that meet business needs

Capacity Planning

Determine and plan production capacity based on changing demands

Corrective and Preventive Actions (CAPA)

Investigate and take action at root cause or error in processes to prevent recurring issues

Zenduty 33 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A record of all activities within the system, including user access, changes made, etc.

Monitor service demand and performance to plan for adequate resources that meet business needs

Determine and plan production capacity based on changing demands

Investigate and take action at root cause or error in processes to prevent recurring issues

Monitor performance details involving CPU/memory utilization

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Plan and implement business continuity measures in case of unforeseen events

Ability to oversee and optimize the operations of a mail server

A chronological record of actions or occurrences within a network, software, or process

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Oversee people and resources to carry out an investigation

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Manage incidents related to outages or breaches in functionality of IT systems

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Schedule predetermined or ad hoc maintenance services and labor requests

Observe and track the demand, usage, progress or quality of a system, product, or user

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Track, report on and implement actions pertaining to physical safety at the workplace

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Create, manage and track all task activities and progression

Track, manage, or resolve user requests and IT incidents/issues

Track and manage virtual machines (VMs) running on physical host machines

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Basic

$5.00

Flat Rate,Per Month

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)