# Comm100 AI Agent Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Comm100 AI Agent Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/184743/Comm100-Chatbot

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# 

 Comm100 AI Agent Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Comm100 AI Agent

## What is Comm100 AI Agent?

Comm100 AI Agent is a conversational support solution designed to handle routine customer inquiries quickly, accurately, and at scale while keeping humans in control when it matters. It engages customers in natural, context-aware conversations across live chat, messaging, email, and other digital channels, resolving common questions instantly and reducing pressure on support teams. Built to work from your verified knowledge and defined workflows, Comm100 AI Agent delivers consistent, on-brand responses without guessing or hallucinating. It recalls conversation context, asks clarifying questions when needed, and guides interactions toward resolution -- exactly like a skilled human agent would. When an issue becomes complex or sensitive, the AI Agent can hand the conversation to a live agent with full context intact.

## What is Comm100 AI Agent used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
available

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Do you work for Comm100 AI Agent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.comm100.com&name=Comm100 AI Agent)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Comm100 AI Agent

0.0

VS.

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Starting Price

Contact vendor

Starting Price

$50

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (73)

Value For Money

0.0 (0)

Value For Money

4.5 (58)

Customer Service

0.0 (0)

Customer Service

4.5 (52)

## Comm100 AI Agent alternatives

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

Highest Rated

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Augmented Analytics

Analyze data and automatically generate insights using AI/ML technologies

Comm100 AI Agent 59 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Analyze data and automatically generate insights using AI/ML technologies

Automatic reply functionality for incoming messages

Tickets are automatically assigned to specific agents based on predefined rules

Create and automatically send premade copy in response to customer messages

Shortcuts for inputting frequently used messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Interprets what a user is doing based on context and helps guide them through the process.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Provide online support for your customers through live chat or help desk functionality

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Identify different languages

Automatically identify and save contact information of potential customers

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple languages

Process and analyze human language in text or audio form

Ability to interact with the application using human languages such as English

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Copy on the page or chat window encouraging the user to engage with the chat option

Streamlining repetitive tasks and activities through automated and predefined workflows

See options for potential search queries within the system

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[

Signal](https://www.capterra.com/p/231395/Signal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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