# Clerk.io Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Clerk.io Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/184765/Clerk-io/pricing

---

# 

 Clerk.io Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Clerk.io

## What is Clerk.io?

Clerk.io powers personalization and relevance for 2,500+ e-commerce stores worldwide to automatically grow sales across site search, product recommendations, email marketing, social media, ads. Clerk.io's e-commerce personalization platform analyzes behaviors, trends, and transactions to present powerful real-time search results, product recommendations, related content, profitable email campaigns, and insights that grow sales 15-30%.

## What is Clerk.io used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Personalization](https://www.capterra.com/personalization-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Starting price

$99

Per Feature, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Clerk.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clerk.io&name=Clerk.io)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Clerk.io

4.7 (20)

VS.

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting Price

$99

Per Feature, Per Month

Starting Price

$16

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (20)

Ease Of Use

4.6 (6,139)

Value For Money

4.6 (18)

Value For Money

4.5 (5,067)

Customer Service

4.7 (18)

Customer Service

4.6 (4,847)

## Clerk.io alternatives

[4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,657)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[4.5 (1,039)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/225601/WooCommerce/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,596)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

[View all alternatives](https://www.capterra.com/p/184765/Clerk-io/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Marketing

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Customer Segmentation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Recommendations

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Reporting & Statistics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Template Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Clerk.io 56 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

Display advertising and marketing messages to users based on their browsing history and preferences

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Create and manage digital catalog of products/services with their details, specifications, and price

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Predefined actions automatically performed on the occurance of specific events

Faceted Search/Filtering

Search for specific words or phrases within a document or database

Compile and organize data into specific metrics

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Manage multiple campaigns in one system

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage multiple teams and operations from a central location

Ability to interact with the application using human languages such as English

Adjust communications based on previous interactions or personal preferences

Predict future data based on historical data sets

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Checkout of online store

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and analyze information regarding website visitors

Customize website features

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.7 (20)

4.7

Based on 20 reviews

## Pricing

Value for money

4.6 (18)

Free Trial

Basic

$99.00

Per Feature,Per Month

Value for money

4.6 (18)

4.6

Based on 18 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (18)

4.7

Based on 18 reviews

## User reviews

Overall rating

4.7

Based on 20 reviews

Filter by rating

5(17)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JS

Jacqueline S.

Self employed

Retail

### "Improves my business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 12, 2025

Pros

Clerk.io provides support through various means, by increasing the conversion rates for your site. It improves sales of products

Cons

As of right now I don’t have any complaints, it has been great for what I need it for, will update if I come across any

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Damian H.

eCommerce Manager

Retail

### "Appalling quality of integrations and equally appalling technical support"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 8, 2022

Appalling

Pros

We liked Clerk for its apparent ease of implementation and a wide number of services offered (Email, Recommendations, Search etc.).

Cons

Clerk's integration with Magento 2 was horrific. It contained bugs, and we were unable to connect Clerk to our store at all for almost 3 weeks.The low-level not-technical support continued offering the same set of suggestions, which didn't work. Their pace of providing support is also disappointing at best. Unless you chase them and continue asking for solutions, they very quickly go quiet.We even had our own developer, using our own resources (time & money) to implement a fix because of how helpless their support was.In the end, Clerk simply nullified our contract, arguing they are unable to fix it. By far, our most disappointing experience with any SaaS provider all these years.They raised the "incompetence benchmark" to a whole new level.

Alternatives considered

[Nosto](https://www.capterra.com/p/160811/Nosto/)

[Algolia](https://www.capterra.com/p/148915/Algolia-Search/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Momen S.

data analyst

Computer Software

### "Clerk.io review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 28, 2022

Pros

Clerk.io is very easy to be implemented and customized.

Cons

Clerk.io is kinda expensive although it has a free trial.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior sales solution engineer

Health, Wellness and Fitness

### "Great tool, with some caveats"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 1, 2022

Pros

The tool is super reliable and can definitely improve your conversion rate and the quality of the customer journey on your ecommerce.

Cons

Their price model makes it quickly very expensive.

Alternatives considered

[Nosto](https://www.capterra.com/p/160811/Nosto/)

[Doofinder](https://www.capterra.com/p/199582/Doofinder/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Beatrice M.

Ecommerce Manager

Health, Wellness and Fitness

### "Best Recommendation Service Ever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2020

I have been using clerk for 1 year and our performance are improved.

Pros

It's easy and the programmers supports you everytime you need them. The recommendations are truly consistent with the real user preferences

Cons

The back end is made for coders, but I can use it anyway.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Mark G.

Digital Consultant

Retail

### "Excellent!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 29, 2020

Great! Excellent customer service and great software.

Pros

The search recommendations function on the website is 10/10. This has helped us massively. The email recommendations are also very good and although it may seem quite complete at first this is fairly easy to navigate your way around and the customer support is excellent when you need any help.

Cons

No complaints so far. All of the software has worked well for us so far and again customer service is great when you need any help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Simon M.

E-Commerce Manager

Retail

### "Instant Results & A Great Team To Work With"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2020

Very good. Added ease of use to our customer's online shopping experience and in turn added value.

Pros

We saw an instant improvement to our website and results after installation and set up. Configuration was easy and I had great help and support from \[SENSITIVE CONTENT HIDDEN\] on the Clerk team. It's also great to have all the capabilities of this software under one dashboard so no need for multiple services or subscriptions.

Cons

Hard to think of any cons. Perhaps the function to export dashboard reports. However I believe this is in the pipeline.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

eCommerce Manager

Marketing and Advertising

### "Excellent solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2020

Pros

\-Easy integration - Scalable - Customizable

Cons

Nothing, insert new features and keep it up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ER

Emanuele R.

Consultant

Marketing and Advertising

### "The best ecommerce reccomandations software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2020

Pros

The software is based on a sophisticated artificial intelligence system that also allows small and medium-sized ecommerce to create added value in the customer purchase process, and it's not exclusive reccomanded for the big player. It is extremely scalable and rich of features concerning the suggestion of products in a web site, in an newlsetter or in a search user experience. The backoffice intregrates sophisticated analysis tools about the main ecommerce kpi for each element. First Rate Assistance, not only of technical issue, but also to support the best use of the system with the aim to improve conversion rate.

Cons

It's very easy to set up, but for who has a only a bussiness background (like me) is highly reccomanded few hours of technical support for its correct installation and integration with the site's css.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Christian G.

Digital chief

Food & Beverages

### "Using clerk.io"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 13, 2020

The main problem solved is to reach the right users with a custom products.

Pros

We have used since 2 years, and we really grew up, as using clerk.io makes the things really easy and visual. We can query, adding triggers, filters to our database without any code needed. We also start loving the "Audiences" new feature which allow us to segment and target the real users without borrow other users. The integration with Mailchimp and such make a real perfect solution and save a lot of time.

Cons

Would be perfect to integrate a real CRM solutions to have a overall vision.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/184765/Clerk-io/reviews/)

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