---
title: "Link My Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Link My Books the right Integration solution for you? Explore 119 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/184768/Link-My-Books/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-28"
---

Link My Books

4.9 (119)

[View alternatives](https://www.capterra.com/p/184768/Link-My-Books/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 28th, 2026

# Reviews of Link My Books

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

VK

Victoria K

DirectorRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“It pulls the sales data through clearly and helps make reconciliation much easier, especially when dealing with marketplace payouts, fees and VAT.“

May 12, 2026

JP

Jack P

DirectorRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“The only issue I've found is there is a slight delay in syncing the data from ebay to link my books, but i'm assuming this is due to ebay and nothing to do with Link my books.“

July 5, 2025

RB

Renth John B

Deputy Director of Records, Assets and MaterialsRetail, 51 - 200 employeesUsed the software for: 1-2 years.

“Link my books helps us mostly in all of our Financial Reporting (specifically Sales Reporting) by integrating our Amazon Seller Central Account to our Accounting Software, But the best part among all of it, is their Customer Service.“

November 25, 2024

SM

Sam M

DirectorAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“After one of our clients was a massive hit on her TikTok shop, we needed a solution for her sales payouts.“

June 5, 2025

📈 B

FounderAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“The automatic reconciling and coding are my favourite parts of LMB.“

December 14, 2025

SP

Surya P

CeoAccounting, Self-employedUsed the software for: Less than 6 months.

“Texasville,” for instance. How can a sequel to a fine book like “The Last Picture Show” be so boring with such shallow characters?“

November 6, 2024

VK

Victoria K

DirectorRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“It has made the accounts feel much more organised and less stressful.“

May 12, 2026

KG

Khalil G

Managing DirectorRetail, Self-employedUsed the software for: Less than 6 months.

“The Product Groups feature is a little confusing to understand.“

March 24, 2024

## Showing most helpful reviews

Showing 1-25 of 119 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

📈 B.  
Founder  
Accounting  
Used the software for: Less than 6 months

### "When you have the complexity of ecommerce. LMB should be part of your stack!"

December 14, 2025

5.0

Such a great system when you have the complexity of ecommerce payments. It doesn't matter if it's Shopify, Stripe or Klarna LMB has a solution. Great team too 👍

Pros

The automatic reconciling and coding are my favourite parts of LMB. They make quite a complex process really quite easy.

Cons

Sometimes I feel the reporting isn't as intuitive as it could be but it's a small complaint for such a good product.

Review Source

Response from PDLC Tech

December 16, 2025

Thanks so much for the thoughtful review, we're glad to hear Link My Books has made e-commerce accounting feel more manageable. It’s great to know the automation is doing the heavy lifting for you. We hear you on the reporting too. That kind of feedback helps us keep improving where it matters. Appreciate the trust and the kind words about the team. We’re happy to be part of your stack and support you as you grow. :) - Link My Books Team

SP

Steven P.  
Director  
Retail  
Used the software for: 2+ years

### "Very happy customer and would happily recommend."

April 23, 2026

5.0

Very happy customer and would happily recommend the product which is easy to use and very efficient.

Pros

I’ve been using Link My Books for our e-commerce accounting and the product itself is excellent — it does exactly what it says and saves a huge amount of time. What really stood out for me though was the support. I recently queried our subscription after realising we’d been on a higher tier than necessary. The team took the time to review it properly, acknowledged the situation, and came back with a fair resolution without any hassle. That kind of after-sales support is rare. It’s easy to sell a good product, but backing it up properly when a customer raises a concern is what builds long-term trust.

Cons

Not much really, only suggestion would be an auto downgrade on plan subscription if the volume of transactions falls to the next tier level.

Switched from

[Blocks](https://www.capterra.com/p/10004717/Blocks/)

Tradebox worked but was more expensive and overly complicated in comparison.

Review Source

Response from PDLC Tech

April 27, 2026

Hi Steven, thank you so much for taking the time to share this! We are glad the platform has been a good fit for your business, and it is great to hear the support team handled your subscription query fairly. That kind of outcome is exactly what we aim for. The auto-downgrade idea is a solid one and genuinely appreciated. We will pass that along to the team. Thanks again for the kind words and for trusting us with your accounting. We really do appreciate it!

AJ

Aaron J.  
Director  
Retail  
Used the software for: 6-12 months

### "Fantastic Amazon & Xero integration with top-tier support!"

August 21, 2026

5.0

We moved from another provider and have found linkmybooks to be much more user friendly, support is also excellent.

Pros

Ease of set up, the layout and user friendly interface. Pricing is very competitive and tiered, which helps small businesses.

Cons

Nothing, so far everything has worked very well. Really don't have anything negative to say. Only thing that could possible be improved, would be to have telephone support options

Switched from

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

Pricing was more competitive and to be honest the user interface is far superior

Review Source

Patrick B.  
Managing Director  
Retail  
Used the software for: 1-2 years

### "Link My Books"

February 24, 2021

4.0

I think that Link My Books is an excellent product for linking Amazon to Xero. The pricing is about right and its accuacy and reliability is excellent.

Pros

Link My Books is easy to understand, set up and configure for your business. It does a lot of the heavy lifting for you and creates nominal codes if you dont already have them for you. It is very user friendly and accurate.

Cons

Thye worst feratuer is having to wait until the 5th of the following month for Amazon VAT data before you are allowed to post the journals to your accounts. When you are trying to use your accounts to track profitability then this is far too long after the month end. There should be an option to allow the import before the VAT data is ready IF you want to . Then it is up to the user to correct the information if it is wrong. Sometimes speed is needed over accuracy.

Reason for choosing Link My Books

I use CTO (Carry The One) to link Shopify to Xero.

Review Source

BP

Bethiah P.  
Aquarist  
Farming  
Used the software for: Less than 6 months

### "Love link my books!"

September 9, 2026

5.0

Extremely helpful to have this service. I was in over my head with our accounting as we sell on multiple platforms.

Pros

Extremely fast customer service response! I needed to finish my setup and had a question, and it was answered so quickly I was able to take care of it within an hour. Very kind and encouraging staff! What an amazing initial experience that makes me feel confident in my choice of bookkeeping help!

Cons

Understanding the pricing plans... our business volume fluctuates. But my questions were answered very quickly!

Review Source

ES

Erin S.  
Accounts Assistant  
Accounting  
Used the software for: 2+ years

### "Excellent Integration"

April 10, 2026

5.0

Pros

Link My Books has honestly been brilliant for us. It saves us hours every month, and for the price it’s a no-brainer. The tax mapping is really easy to set up, and the autopublish feature has been super reliable, we just don’t have to think about it anymore. Support is also great. Whenever I’ve needed help, it’s been easy to get hold of someone and get things sorted quickly.

Cons

My only tiny con is that if a client leaves/is set up incorrectly then I cannot remove them myself and have to contact support but they're always really quick at sorting it anyway :)

Alternatives considered

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

Reason for choosing Link My Books

Cheaper and the user interface was a lot easier to understand for ourselves and for clients

Review Source

Response from PDLC Tech

April 14, 2026

Thank you, Erin! Really pleased the platform is saving your team time. On removing clients, there is a self-serve option in your accountant dashboard, so if that hasn't been working as expected, drop us an email at support@linkmybooks.com and we'll get it sorted for you!

VK

Victoria K.  
Director  
Retail  
Used the software for: 1-2 years

### "Saves so much time!"

May 12, 2026

5.0

Overall, Link My Books has been really helpful for our business. It has reduced manual work, made our bookkeeping more accurate, and helped us keep better track of sales, fees and VAT. Once the initial setup is done, it becomes a useful tool that saves time each month. I also love how it integrates with all my channels seamlessly eg shopify, ebay, amazon, etc

Pros

Link My Books has saved us a lot of time by automating the bookkeeping side of our online sales. It pulls the sales data through clearly and helps make reconciliation much easier, especially when dealing with marketplace payouts, fees and VAT. It has made the accounts feel much more organised and less stressful.

Cons

There is a bit of a learning curve at the start, especially if you are not very confident with accounting software. Some settings need to be checked carefully to make sure everything is mapped correctly, but once it is set up properly it works well.

Alternatives considered

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

Reason for choosing Link My Books

I got more for my money, when functionality was pretty much the same.

Review Source

Response from PDLC Tech

May 19, 2026

Hi Victoria, thank you so much for taking the time to share this. Really glad to hear the reconciliation process has gotten easier and that the multi-channel integrations are hitting the mark for you. The upfront setup does take some attention to make sure accounting is accurate. We appreciate the 10/10! 🙌

DS

David S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "An easy app to recommend"

June 5, 2025

5.0

It's a steep learning curve for an old man but thanks to \[sensitive content hidden\] and her helped, the curve was flattened. If the customer service continues as well as it has in the first 24-48 hours then this is certainly an easy app to recommend.

Pros

Customer Support, the knowledge base is easy to understand. So far at every new stage or step taken there has been a handy pop-up which helps you on the next step.

Cons

Nothing that jumps out. The only limitation seems to be my own ability, but customer service is on hand to help you through.

Alternatives considered

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)[Amaka](https://www.capterra.com/p/203136/Amaka/)

Reason for choosing Link My Books

UK based and I could link Shopify, eBay and Xero

Review Source

Response from PDLC Tech

December 3, 2025

Hi David, Thank you for taking the time to share your experience. We’re really glad to hear that the guided steps and knowledge base made the setup feel manageable, and we appreciate you highlighting the support team. They’re a group of dedicated accountants, so the goal is always to make the learning curve feel lighter and keep you moving with confidence. If you ever need anything as you continue using Link My Books, we’re here and happy to help. — The Link My Books Team

EG

Emily G.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Great and easy to run in the background software"

March 3, 2026

5.0

Really easy to use and keep running with. Works great with Etsy and Xero and the support team is very quick and helpful. Definitely recommend

Pros

Easy to set up and keeps itself running in the background of running your business. Good portal and easy to share access between business and bookkeepers. Support staff also really helpful and quick

Cons

Sometimes there's a slight delay in the payout invoice being ready to send when the payment has already arrived in bank but I assume that could be to do with Etsy too

Review Source

Response from PDLC Tech

March 11, 2026

Hi Emily, Thanks for taking the time to share your experience and for the kind rating. It’s great to hear that Link My Books has been easy to set up and that it fits smoothly into your workflow with Etsy and Xero. Our goal is to make the accounting side of ecommerce as hands-off as possible once everything is configured, so it’s encouraging to know that it’s working that way for you. We also appreciate the mention of our support team — they’ll be happy to hear your feedback. Regarding the timing of payout invoices, you’re right that delays can sometimes happen depending on when marketplaces finalize and send their payout data. That said, if it ever feels slower than expected, feel free to reach out to us and we’d be glad to take a look. Thanks again for the recommendation and for being part of the Link My Books community. — Link My Books

MA

Marichris A.  
Senior Ecommerce Bookkeeper  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Fast & Helpful Support "

May 14, 2026

5.0

One thing that could be improved is having an easier way to drill down into transaction-level details during investigations. Aside from that, my overall experience with Link My Books has been very positive, especially with their responsive and helpful support team.

Pros

What I love most about Link My Books is how easy and reliable the platform is to use. Their support team is also incredibly responsive, helpful, and quick to resolve any concerns.

Cons

One small area for improvement is that occasional settlement discrepancies can take a bit of investigation, especially with complex ecommerce transactions. However, the support team is very responsive and resolves concerns quickly, which makes the experience still very positive overall.

Review Source

Response from PDLC Tech

June 2, 2026

Hi Marichris, Thank you so much for this! Really glad the platform has been reliable for you and that our support team has been hitting the mark. Your point about transaction-level visibility during investigations is a good one and something we'll make sure gets flagged to the product team. Thanks again for the 10/10, it truly means a lot! Link My Books Team

TD

Tracie D.  
Managing Director  
Import and Export  
Used the software for: 6-12 months

### "Have to say I love this software!"

March 5, 2021

5.0

Pros

Unlike most people, I actually like doing paperwork, and I have to say I had been using another software for years for my other businesses, but my accountant suggested using Link My Books for my new business adventure...... I was a little reluctant at first having been very ofay with my previous software, change can be a little daunting but Link My Books has been so easy to use and very intuitive, so very happy with the transition.

Cons

My only Con is : I wished I had started using this software earlier!!!

Review Source

MH

Mark H.  
Director  
Retail  
Used the software for: 2+ years

### "Essential for Amazon Sellers"

March 1, 2021

5.0

Using LMB saves me 1-2 days of time every single month my automating the linkage between my seller central accounts and my Xero accounting system. Indeed, before LMB, I wasn't really accounting to everything properly because it was just too hard to do. LMB has enabled me to maintain an accurate monthly profit and loss that I can use as a management tool on a monthly basis. One of the most significant improvements to my business in recent years... delighted!!

Pros

LMB is super easy to setup and use. In my opinion it beats other products on the market for features and value for money.

Cons

I can't think of anything I don't like about the software.

Switched from

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

LMB was cheaper to use across multiple marketplaces.

Review Source

JP

Jack P.  
Director  
Retail  
Used the software for: Less than 6 months

### "Great necessary software."

July 5, 2025

5.0

Finding this software has really improved my ability to keep track of my accounting for my ebay business.

Pros

I like how much time it saves me and provides me with assurance everything will be 100% accurate as there is no chance for any human error.

Cons

The only issue I've found is there is a slight delay in syncing the data from ebay to link my books, but i'm assuming this is due to ebay and nothing to do with Link my books.

Review Source

AS

Afzal S.  
Director  
Retail  
Used the software for: 1-2 years

### "Streamline your Accounting with Link my books software: A Game-Changer for Ecommerce Businesses"

May 11, 2023

5.0

I've been using "Link my books" for my ecommerce business for a while now, and I must say it's been a game-changer. This software seamlessly gets all the data from my online marketplaces and sends it to XERO, making my accounting tasks much easier and more accurate.One of the things I love about "Link my books" is how precise and exact the data it provides is. I can trust that my financial records are always up-to-date and accurate, which gives me peace of mind and saves me a lot of time and effort.Another thing I appreciate about this software is its user-friendly interface. It's easy to navigate and use, even for someone like me who's not particularly tech-savvy.Overall, I highly recommend "Link my books" to any ecommerce business owner who wants to streamline their accounting processes and ensure accurate financial records. It's been a valuable investment for me, and I'm sure it will be for you too.

Pros

one of the things that I like most about Link My Books is its precision and accuracy in getting data from online marketplaces and sending it to XERO for accounting purposes. I appreciate that I can trust the data provided by the software, which helps me ensure that my financial records are up-to-date and accurate. Additionally, i find the software's user-friendly interface easy to navigate and use.

Cons

Thre is Nothing that I disliked about Link my book software

Review Source

CP

Carla P.  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "Amazing help provided"

May 26, 2023

5.0

Every time we contact the Linkmybooks team we get a quick resolution, they always go above and beyond to ensure what is needed is done but also explanation is given if even happens again you know how to deal with!!!

Pros

Easy dashboard, amazing customer service team and quick replies

Cons

I cannot fault Linkmybooks all you need in one plataform

Reason for choosing Link My Books

Easy way to integrate and use

Review Source

KS

Keith S.  
Managing Director  
Retail  
Used the software for: 6-12 months

### "Great software"

August 17, 2023

5.0

Pros

LMB saves me hours per week in bookkeeping. I don't even have to think about it anymore. Takes me less than 2 minutes per day. Set up and linking with Amazon was a doddle to do. Support function have helped me brilliantly with an issue I had. Can't recommend this software enough. If you're selling online and not using LMB you must be mad.

Cons

There's nothing I don't like. It does exactly what it says on the tin.

Review Source

JK

Joshua K.  
Founder  
Automotive  
Used the software for: Less than 6 months

### "This app is a no brainer if selling online"

April 25, 2023

5.0

Pros

Brilliant piece of software - seamlessly connected my Amazon and eBay transactions to Quickbooks after months of trying to do it manually and trying to make the free versions work without success. The customer service is 10/10, they are always happy to help via chat, including sending customised videos to guide you through. So much time and money saved.

Cons

Really nothing I can think of. App works pretty flawlessly.

Review Source

PP

Paul P.  
Director  
Veterinary  
Used the software for: 2+ years

### "Best Accounting Softwrare EVER for Amazon sellers"

February 23, 2021

5.0

We are very experienced Amazon sellers ( 2013 ) and have used or tried almost all the main Software packages available to sellers to make the very complex Amazon Accounting tasks as easy as possible and this software wins by a mile. Most sellers are not accountants and this allows you to just let your accountant deal with all this using this software to link Amazons cryptic reporting process directly into your Xero Accounts, job done. This normally takes hours and needs constant checking. Also the \[SENSITIVE CONTENT HIDDEN\] is a very experienced Amazon seller himself and developed this after a lot of trial and error and pain felt in his own business. The very best software comes from entrepreneurs building a process to solve major pain point sin their own business. Any Amazon seller should get this and try it, thank you LMB for changing my Amazon Accounts management world!!

Pros

Does a small range essential Amazon Seller of accounting tasks VERY well, simple to use and setup, awesome support.

Cons

Overall we could not find any cons with this software as it is so specialised it does a small range of tasks super well.

Switched from

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

This product was better and cheaper.

Review Source

Jacob L.  
Director  
Consumer Goods  
Used the software for: 1-2 years

### "Great App and Team!"

March 29, 2023

5.0

Link My Books is a great app that I've used for my entire Amazon Selling journey. I have rarely had to ask for help, but when I've needed to I've had a personal video sent directly to myself showing me how to fix the problem! Great app and team!

Pros

\- Easy to use- Reliable data- Helpful team- Value for money

Cons

I haven't currently found anything bad yet.

Review Source

DQ

Dino Q.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Fantastic Accounting Software"

October 25, 2023

5.0

LinkMyBooks is a fantastic accounting software company that provides an efficient and reliable service to its customers. The software is easy to use, and the data it provides is accurate and reliable. The customer service team is always available to help with any questions or concerns, and they are very responsive. The pricing is also very reasonable, making it an excellent choice for small businesses and startups. Overall, I highly recommend LinkMyBooks to anyone looking for a reliable and efficient accounting software solution.

Pros

Customer Service is top notch, very responsive. The price is very good for the features offered. It is easy to use and makes accounting ten times more efficient for my business.

Cons

I haven't found any cons of using Link My Books.

Alternatives considered

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

Review Source

TH

Tom H.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Overall great experience "

June 14, 2023

5.0

I've been using Link My Books for a year now and I couldn't be happier. I sell using eBay, Amazon & Etsy and it's all linking perfectly. I've had a couple of queries (cause by myself) and they've sorted those out very quickly using their online chat. Thank you!

Pros

Super easy to setup and great support provided.

Cons

There can sometimes be adjustments that have to be made manually but they are always happy to go in themselves to solve it.

Review Source

VR

Verified Reviewer  
Managing Director  
Consumer Electronics  
Used the software for: Less than 6 months

### "Slightly Pricey, but it gets the job done!"

February 14, 2021

4.0

Very good onboarding experience. I’m fairly tech savvy and was able to get everything hooked up (4 marketplace accounts) in under 30 minutes. The issue I did have was promptly solved by customer support. 9/10 would recommend to a friend.

Pros

For Amazon and EBay sales, the software performs almost flawlessly. I had a minor hiccup where having multiple Amazon accounts caused an issue, but support was very quick to help out. It allows you to map to your chart of accounts with an insane amount of detail, while also allowing for you to keep the chart of accounts extremely simple. It just works like it’s supposed to. What more can you ask for?

Cons

The pricing. I feel as if it is slightly high for what LinkMyBooks does. I also wish that instead of basing the annual pricing on # of monthly orders, it could be switched to # of annual orders. As a semi-seasonal business (or most businesses during Q4), you’ll probably bump up to the next pricing tier accidentally. (Also it would be fantastic if they could support Walmart.com)

Alternatives considered

[Webgility](https://www.capterra.com/p/128321/Unify/)[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

Review Source

Response from PDLC Tech

February 16, 2021

Thanks for your review of Link My Books! So glad to hear that you would rate us so highly and recommend us to a friend. Great suggestion about the annual pricing being based on annual order count - I have fed this back to the development team. Thanks again, Daniel

MR

Marc R.  
Director  
Retail  
Used the software for: 2+ years

### "Makes life easier for DIY accounting"

February 22, 2021

5.0

Pros

A simple and accurate way to manage your books and ensure all of your Amazon data gets entered into Xero correctly. The automated function is great when you are confident you have everything set up correctly.

Cons

It does everything that I need. The only drawback which can't be helped (Amazons fault) is having to wait for Amazon VAT data until the 5th of the following month.

Alternatives considered

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

Reason for choosing Link My Books

Lower priced and UK company

Review Source

AU

Anton U.  
Owner  
Retail  
Used the software for: 1-2 years

### "After 1 year of using I'd definitely recommend!"

September 19, 2023

5.0

Pros

Very easy to import all of my statements from 2 eBay and 1 Amazon account and send them to Xero

Cons

none, experience was very positive so far

Review Source

AT

Alan T.  
Director  
Accounting  
Used the software for: 2+ years

### "Link My Books / Xero Integration"

July 29, 2022

5.0

Excellent

Pros

Ease of use backed up by good support and nice people

Cons

Not a criticism but need to be careful not to just accept the automation.

Alternatives considered

[A2X](https://www.capterra.com/p/173271/A2X-Accounting/)

Reason for choosing Link My Books

Used it previously and happy with support

Review Source

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