MONEI Ratings

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4/5

About MONEI

MONEI makes everything easy. A payment gateway that allows you to accept payments either online and offline. MONEI can be integrated directly into your website or online store with just one simple line of code (or not even that). MONEI protects you against fraud, can issue refunds and helps your business succeed. Its the simplest and cheapest way to start making money on your site. Learn more about MONEI

Showing Most Helpful

Showing 12 of 12 reviews

Showing Most Helpful

Showing 12 of 12 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Javier H.
Marketing Manager
Apparel & Fashion, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 1, 2019

“Perfect provider for fast reception of your money”

OverallWe started to use MONEI because Stripe takes more than a week to send you the money that your customers are paying, while MONEI takes only 24 hours. We are very satisfied with the service and will keep supporting it. Good work guys!
ProsMoney is received in 24 hours, in comparison to Stripe where it takes more than a week
ConsNothing, everything worked smoothly from day 1. It would be great, however, to have Apple Pay.

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
May 1, 2019
Juan L.
Director
Internet, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 3, 2019

“Monei”

OverallMonei is helping the payments side of my business. Experience is being very good. No errors or problems up until today.
ProsThe Product is very easy to use. It also has a very good pricing.
ConsTime for approval was very short. A representative was in communications with during the process.

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
May 3, 2019
Mohammad K.
Founder
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 1, 2019

“Better than most processing services I've used”

ProsVery open online tool where I can see all my recent transactions and the deposits are very quick as well.
ConsThe layout of the online system, I believe it'll be better in the future with the features MONEI offers.

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
May 1, 2019
Verified Reviewer
Banking, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
May 1, 2019

“Great Software”

ProsIt's easy to use. Super user friendly. Can navigate straight away.
ConsThe colors of the interface and maybe how basic it is.

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
May 1, 2019
Carron H.
Owner
Alternative Medicine, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 3, 2019

“Great”

OverallThis company really know what they are doing in this industry
ProsEverything made sense. Very easy to navigate
ConsReally nothing. They have all you need to get going

Vendor Response

By Microapps sl on July 29, 2019
thanks!
Reviewer Source 
Source: Capterra
May 3, 2019
Johel F.
ceo
Apparel & Fashion, 1-10 employees
Used the software for: I used a free trial
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
May 1, 2019

“Complicated Payment Gateway”

OverallDisaster, support team took between 5 to 7 days to reply when applying for the account. The onboarding process can take up weeks and they will probably deny your business for nonsense reasons. AVOID
Pros Absolutely nothing
Conseverything
Reviewer Source 
Source: Capterra
May 1, 2019
Ahmed K.
Founder
Apparel & Fashion, Self-employed
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
4/5
Customer Service
1/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
April 23, 2019

“Monei to store integration”

OverallThe idea and the rates and the speed in which transfers are made is great but customer support and reliability are a weak point
ProsThat it integrates with my cart platform and my bank
ConsThat for no reason it stops working and customers can't buy and you don't know why you are losing sales till you find out and when you do customer service is not there to assist you.

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
April 23, 2019
Howard S.
it diretor
Computer & Network Security, 201-500 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 4, 2019

“A++”

ProsEase of use and i am very very satisfied
ConsThe price is a little high for the product.

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
May 4, 2019
Mehmet A.
CEO
Computer Software, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 1, 2019

“Super Price”

OverallIt's so easy to start.
ProsOther payment gateways have very high fee rates. Without Monei, we have to pay high fees. I am so happy Monei is exist. I hope it will be available worldwide.
ConsMarketplace solution isn't available yet.

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
May 1, 2019
Verified Reviewer
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 1, 2019

“Keep it up !”

OverallEverything amazing
Prossoftware ease to use. A solution to any professional. Keep it up !
ConsRam using. And CPU consuming. I think less graphic on the program would resolv it

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
May 1, 2019
Verified Reviewer
Online Media, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 23, 2019

“Payment platform”

OverallPayment solution
ProsEasy to integrate with Shopify and e-commerce
ConsNot available for all categories, and customer care did not give clear guidelines

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
April 23, 2019
Joel A.
Sales
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 23, 2019

“Great, but every company can improve”

OverallI Love it, but there's always room for improvements
ProsEase of use and all the functionalities.
ConsCan be faster and be more informative with news.

Vendor Response

By Microapps sl on May 8, 2019
Thanks!
Reviewer Source 
Source: Capterra
April 23, 2019