--- title: "Roboticket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Roboticket Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/184795/Roboticket/" page_type: "product" language: "en" --- # Roboticket Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Roboticket ## What is Roboticket? Designed to handle the most complex ticketing tasks, the system perfectly fits every spectator sport which regularly hosts thousands of fans and operates at every type of high capacity venue such as a stadium or multi-purpose arena. We are constantly working on enhancements to simplify and automatize the ticketing operations to make the job easier and more generative. The integral part of our mission is to resolve common technical challenges found across the sports market. ## What is Roboticket used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price PLN2500 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Roboticket?[Manage this product listing](https://www.g2.com/products/roboticket/claim_requests/new?auto=true) ## Roboticket Overview Updated August 2026 AI summary Roboticket offers small and midsize businesses a ticketing solution with core tools for barcode scanning, ticket reservations, promotions, and customer data management. Available via web, cloud, and mobile devices, it supports online, onsite, and kiosk ticketing, as well as print-at-home and season tickets. Optional features include API integration, generative AI, employee management, and ticket brokering. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Roboticket 5.0 (8) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price PLN2500 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.8 (5,821) Value For Money 5.0 (8) Value For Money 4.9 (3,595) Customer Service 5.0 (8) Customer Service 4.9 (3,324) ## Roboticket alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) [View all alternatives](https://www.capterra.com/p/184795/Roboticket/alternatives/) ## FAQs about Roboticket Overview ### What company size and specific industries is Roboticket built for? Roboticket is designed for spectator sport clubs and stadiums that serve more than 1,000 fans per match. It fits organizations in the sports and venue operations sector, especially those managing regular ticketing and attendance for live spectator events. Features and Usability ### What are the key features of Roboticket? Roboticket offers API and Generative AI capabilities, along with barcode and ticket scanning, concessions management, customer data management, and employee management. Its ticketing features include kiosk, mobile, online, onsite, and print-at-home ticketing, plus season tickets, reservations, ticket brokering, promotions management, reporting and analytics, POS, and website management. Getting Started and Support ### What training and onboarding options does Roboticket offer? Roboticket provides in person training, live online sessions, and webinars. In person training supports direct, face-to-face guidance; live online sessions allow remote instruction in real time; and webinars offer scheduled group learning for teams reviewing setup and product features. Getting Started and Support ### What customer support options does Roboticket offer? Roboticket provides chat support for customers who need help with the platform. No reviewer feedback about support quality is available, so user experience with response times, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 3,861 Ticketing reviews Capterra reviewers point to these as the ticketing features buyers care about most: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) Roboticket includes other capabilities that reviewers also consider important, particularly **Ticket Reservations** (**59%**). This feature gives teams a practical way to manage booking demand, hold inventory for customers, and improve the ticket purchase process, helping businesses handle reservations more efficiently and keep event access organized. API Application programming interface that allows for integration with other systems/databases Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Employee Management Track employee schedules, availability, and performance across projects and tasks Generative AI Use AI to generate content in the form of text, images, videos, etc. Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Roboticket 17 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Data Management: Searchable repository of information about clients - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Season Tickets: Grants the users access to all events for one season - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Website Management: Built-in website builder or integration with third-party site --- Features 5.0 (8) 5.0 Based on 8 reviews ## Pricing Value for money 5.0 (8) Free Trial Basic PLN2,500 Per User,Per Month Value for money 5.0 (8) 5.0 Based on 8 reviews ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DZ Daniel Z. Ticketing Department Manager Sports ### "strong recommendation based on nearly 10 years cooperation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2020 Pros exclusive ticketing system of KKS Lech Poznań football club, over 42 000 stadium capacity, almost 500 000 tickets per season, partnership for over nine years, constantly improving and developing 24-7-365 fan (user) experience, mobile quality, flexibility and innovative approach Cons disadvantages of cooperation? still not found! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User customer experience executive Sports ### "Build a concept in your head, introduce and easly develop it - together" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2020 Wonderful support - a lot of patience, help in any case, immediate support for unexpected problems. Just perfect customer experience. We're waiting for next innovate functionalities. Pros If you are looking for a tool that will be easy to administer and everyday use - this is just for you. The software allows you to manage ticket sales and customers at an advanced level. You don't have to be an advanced user to do this - the system is user-friendly, stable and modern. If you have your own front-end developer you can do whatever you want. Cons The system allows full personalization of ticket sales. You really need a few moments to learn all its possibilities - at first it may seem complicated, but after a while you appreciate all these possibilities. It's hard to find another cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Rafal D. Marketing and Press Office Sports ### "Easy to use ticketing tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2019 With Roboticket, we have been successfully cooperating since 2015, we can see how the system develops and we can recommend it to all those who want to efficiently handle sale by cash and sale via internet. Pros The reporting system is very well thought out. We have at our disposal at least 20 various reports. Graphical (bar chart with division into period, size and sales channel) is very convenient for people who have seen this for the first time. The new functionality „Transaction Tracking” can be used for tracking of active transactions: with the division into statuses, payment methods, dates and transaction owners. Cons I do not see at this moment. There is nothing about the new software that I dislike Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Peter F. Specialist International Trade and Development ### "Fast, easy and worth recommending" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2019 Pros Buying a ticket is very simple and fast. Access to your account and tickets via the website has always worked without any problems. The website looks nice and intuitive. Cons I do not know if this is a matter of GSM coverage or the page itself, but the page on the mobile device works a little slower than on a computer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nicolaus P. Head of Ticketing Entertainment ### "Comprehensive state-of-the-art sports ticketing system with great flexibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 From small clubs to Champions League participants - Roboticket facilitates all aspects of ticketing operations. Even for inexperienced users it provides thorough and easy to understand features. Pros Flexible in its use and changes are developed super fast. Roboticket reflects state-of-the-art ticketing for sports clubs that want to be independent from old-fashioned companies. That includes: total data ownership, customization and digital distribution. Cons Not too much to mention here. At the beginning, we had to put more effort into translating the whole tool into our market's language. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MP Maciej P. Senior Specialist of Ticket Sale Sports ### "Great Software with wide range of possibilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2019 Pros The main advantage of this software is a multitude of options, that makes this product very flexible. This makes it possible for you to customize the product to your individual needs. Cons At the beginning this software seems to be a little bit complicated in terms of configuration. However it's easy to learn the basics and after few weeks you can working without problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Pawel B. specialist in sales and marketing Sports ### "Review of a user, cashier and administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 22, 2019 Pros Using the software is intuitive and does not pose a major problem. Cons Ticket printing software sometimes hangs, especially on weaker computers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Project manager Computer Software ### "Advanced and intuitive ticketing tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2019 I would highly recommend. Pros This ticketing system is really "smart" - it's intuitive, there is nothing superfluous. Being able to manage this system saves a huge amount of time. Three the most important and useful tools for me: 1. easy reporting system to manage a sale 2. loyalties programs to boosting a sale 3. mobile app, easy in use to buy a ticket and get into the stadium using barcode Cons None really. Can't wait to see what comes next. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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