# Roboticket Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Roboticket the right Ticketing solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184795/Roboticket/reviews --- Roboticket 5 (8) [View alternatives](https://www.capterra.com/p/184795/Roboticket/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Roboticket Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer customer experience executive Sports Used the software for: 6-12 months ### "Build a concept in your head, introduce and easly develop it - together" April 5, 2020 5.0 Wonderful support - a lot of patience, help in any case, immediate support for unexpected problems. Just perfect customer experience. We're waiting for next innovate functionalities. Pros If you are looking for a tool that will be easy to administer and everyday use - this is just for you. The software allows you to manage ticket sales and customers at an advanced level. You don't have to be an advanced user to do this - the system is user-friendly, stable and modern. If you have your own front-end developer you can do whatever you want. Cons The system allows full personalization of ticket sales. You really need a few moments to learn all its possibilities - at first it may seem complicated, but after a while you appreciate all these possibilities. It's hard to find another cons. Review Source RD Rafał D. Marketing and Press Office Sports Used the software for: 2+ years ### "Easy to use ticketing tool" July 9, 2019 5.0 With Roboticket, we have been successfully cooperating since 2015, we can see how the system develops and we can recommend it to all those who want to efficiently handle sale by cash and sale via internet. Pros The reporting system is very well thought out. We have at our disposal at least 20 various reports. Graphical (bar chart with division into period, size and sales channel) is very convenient for people who have seen this for the first time. The new functionality „Transaction Tracking” can be used for tracking of active transactions: with the division into statuses, payment methods, dates and transaction owners. Cons I do not see at this moment. There is nothing about the new software that I dislike Review Source PB Pawel B. specialist in sales and marketing Sports Used the software for: 2+ years ### "Review of a user, cashier and administrator" May 22, 2019 5.0 Pros Using the software is intuitive and does not pose a major problem. Cons Ticket printing software sometimes hangs, especially on weaker computers. Review Source NP Nicolaus P. Head of Ticketing Entertainment Used the software for: 2+ years ### "Comprehensive state-of-the-art sports ticketing system with great flexibility" June 25, 2019 5.0 From small clubs to Champions League participants - Roboticket facilitates all aspects of ticketing operations. Even for inexperienced users it provides thorough and easy to understand features. Pros Flexible in its use and changes are developed super fast. Roboticket reflects state-of-the-art ticketing for sports clubs that want to be independent from old-fashioned companies. That includes: total data ownership, customization and digital distribution. Cons Not too much to mention here. At the beginning, we had to put more effort into translating the whole tool into our market's language. Review Source DZ Daniel Z. Ticketing Department Manager Sports Used the software for: 2+ years ### "strong recommendation based on nearly 10 years cooperation" April 15, 2020 5.0 Pros exclusive ticketing system of KKS Lech Poznań football club, over 42 000 stadium capacity, almost 500 000 tickets per season, partnership for over nine years, constantly improving and developing 24-7-365 fan (user) experience, mobile quality, flexibility and innovative approach Cons disadvantages of cooperation? still not found! Review Source MP Maciej P. Senior Specialist of Ticket Sale Sports Used the software for: 6-12 months ### "Great Software with wide range of possibilities" May 27, 2019 5.0 Pros The main advantage of this software is a multitude of options, that makes this product very flexible. This makes it possible for you to customize the product to your individual needs. Cons At the beginning this software seems to be a little bit complicated in terms of configuration. However it's easy to learn the basics and after few weeks you can working without problems. Review Source JM John M. Project manager Computer Software Used the software for: I used a free trial ### "Advanced and intuitive ticketing tool" April 17, 2019 5.0 I would highly recommend. Pros This ticketing system is really "smart" - it's intuitive, there is nothing superfluous. Being able to manage this system saves a huge amount of time. Three the most important and useful tools for me: 1. easy reporting system to manage a sale 2. loyalties programs to boosting a sale 3. mobile app, easy in use to buy a ticket and get into the stadium using barcode Cons None really. Can't wait to see what comes next. Review Source PF Peter F. Specialist International Trade and Development Used the software for: 1-2 years ### "Fast, easy and worth recommending" July 9, 2019 5.0 Pros Buying a ticket is very simple and fast. Access to your account and tickets via the website has always worked without any problems. The website looks nice and intuitive. Cons I do not know if this is a matter of GSM coverage or the page itself, but the page on the mobile device works a little slower than on a computer. Review Source Similar Products Featured