--- title: "SalonBuilder Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SalonBuilder Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/184819/SalonBuilder/" page_type: "product" language: "en" --- # SalonBuilder Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SalonBuilder ## What is SalonBuilder? We know the web so you don't have to! Offering powerful online booking, employee and client management tools, gift & product sales features, design customization & much more. This easy to use intuitive system gives you a beautiful website & features to attract new clients & build your business. Automated text reminders, loyalty points and email marketing keep your clients coming back. Perfect for an individual ($10 discount), powerful enough for a multi-location Salon or Spa. Free 30 Day Trial. ## What is SalonBuilder used for? [Calendar](https://www.capterra.com/calendar-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Overall rating Based on 48 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $34.95 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalonBuilder?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.salonbuilder.com&name=SalonBuilder) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalonBuilder 4.7 (48) VS. [### Vagaro](https://www.capterra.com/p/153752/Vagaro/) [4.7 (3,649)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $34.95 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (48) Ease Of Use 4.6 (3,646) Value For Money 4.6 (46) Value For Money 4.6 (3,257) Customer Service 4.7 (44) Customer Service 4.6 (3,276) ## SalonBuilder alternatives [Timely](https://www.capterra.com/p/142756/Timely/) [4.7 (711)](https://www.capterra.com/p/142756/Timely/reviews/) Starting price $26.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142756/Timely/) [BookSteam](https://www.capterra.com/p/133845/BookSteam/) [4.7 (122)](https://www.capterra.com/p/133845/BookSteam/reviews/) Starting price $19.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133845/BookSteam/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) Highest Rated [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.8 (5,757)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/) ## FAQs about SalonBuilder Overview ### Which roles and teams benefit most from SalonBuilder? SalonBuilder is most used by salon owners, owner-stylists, and executives who need to manage bookings, client communication, and overall business operations in one place. Frontline service teams such as hairstylists, barbers, and massage therapists use it to track appointments and client details, while managers and marketing staff support scheduling, promotions, and day-to-day coordination. Answer based on 48 reviews Overview ### What company size and specific industries is SalonBuilder built for? SalonBuilder is designed for small to midsize businesses in the beauty and wellness sector, including salons, spas, day spas, nail salons, barbers, med spas, tanning centers, massage therapists, hair stylists, booth renters, estheticians, cosmetologists, skin care specialists, and wellness centers. Features and Usability ### What are the key features of SalonBuilder? SalonBuilder offers appointment scheduling, automated scheduling, online booking, and calendar sync for managing client bookings. It also includes client database and client profiles, employee scheduling, reminders and confirmations, point of sale (POS), reporting/analytics, gift card management, loyalty program, and website integration for salons and spas. Pricing ### How much does it cost and what fees or limitations are included? SalonBuilder starts at $1 per month for the Special Offer, with a free 30-day trial. The Individual Providers & Booth Renters plan costs $24.95 per month, and SalonBuilder Membership costs $34.95 per month. Some add-on options are available, and pricing reviews say the low-cost booking tools deliver good value. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does SalonBuilder offer? SalonBuilder provides live online sessions, webinars, and documentation for team training. Live online sessions support guided setup with an instructor, webinars cover product instruction in a group format, and documentation offers written reference material for self-paced learning and feature lookup. Answer based on 1 reviews Getting Started and Support ### What customer support options does SalonBuilder offer? SalonBuilder provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. Reviewers describe support as generally helpful and available for setup or site changes, with some noting quick email replies. Others mention slower phone callbacks and occasional waits when urgent questions need immediate attention. Answer based on 7 reviews ## Features AI summary Based on 16,719 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) SalonBuilder supports all three features that reviewers rate most important: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses keep appointment availability current, manage bookings with fewer conflicts, and maintain organized calendars, allowing teams to handle scheduling more efficiently and deliver a better customer experience. Real-time Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Appointment Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Client Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information SalonBuilder 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Before & After Pictures: Before and after photos of procedure(s) - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - For Medical Spas: Designed for medical spas - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - SMS Reminders: Reminders sent via SMS/text message - Treatment Packages: Sell multiple treatments together as a set - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.6 (48) 4.6 Based on 48 reviews ## Pricing Value for money 4.6 (46) Free Trial [View pricing plan details](https://www.capterra.com/p/184819/SalonBuilder/pricing/) SalonBuilder Membership $34.95 Flat Rate,Per Month It includes: - 100 Free Text/Call Credits Per Month - All Search Optimized - Email Marketing - Free Membership With Salonemployment.Com for Recruiting and Free Platinum Listing on Beautyseeker.Com. Access to Thousands of Beauty Industry Photos - Free Mobile Website and Domain - Promotions - Social Network Integration Individual Providers & Booth Renters $24.95 Flat Rate,Per Month It includes: - Access to the Same Great Tools and Features of Complete SB Memberships - Everything You Need to Manage Yourself Online. Designed for Individuals Running Their Own Business - Limit of 1 Domain Email Address - Limit of 250 Guestbook Entries - Silver Beautyseeker.Com Listing Instead of Platinum - With a Few Differences: About Me / Profile Page Instead of Staff Special Offer $1.00 Flat Rate,Per Month It includes: - Get Expert Help Over the Phone to Sign up and Get Started With Your Membership - Rest Assured Your Site Will Be Optimized and Correctly Setup From the Beginning - Services - Staff and Contact Info for You and Make Sure Your Site Is Optimized for the Best Search Rankings. Plus - VIP Follow up Assistance Once Your Site Is up if You Have Any Questions or Concerns. - We Will Enter All Your Products Value for money 4.6 (46) 4.6 Based on 46 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (44) 4.7 Based on 44 reviews ## User reviews Overall rating 4.7 Based on 48 reviews Filter by rating 5(36) 4(10) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AC Amanda C. Manager/stylist Hospitality ### "Oh what a software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 31, 2022 Pros This software is fantastic. I recommend this for any salon! Booking is made simple. Sends out auto reminders to guest... perfection. Cons You have to update it about once a month but my guess is because they added new features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 2, 2022 Hi Amanda, thanks for your review and glad to hear SalonBuilder is so great for your business. AN Anonymous User Lead Quality Engineer and Business Analyst Computer Software ### "SalonBuilder is worth" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 6, 2021 Pros 1\. Online presence which is compatible with a lot of devices. 2. Gift cards is interesting. Cons 1\. I believe there are too much information displayed to the user on the homepage. 2. No integration with Loyalty programmes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EJ ELLAINA J. Owner Consumer Services ### "Satisfied customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2020 Overall I was very satisfied with the finished product. Pros You can design your on site. There are lots of options to help you to design your site to look very professional. Cons Some of the features I was unable to do on my own. But the customer service number that is provided will help you through any issues that you may face trying to design your site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Angela B. Owner/Stylist Consumer Services ### "Member since 2007 Love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2020 My experience with Salon Builder has been incredible! Customer service is superb! \[SENSITIVE CONTENT HIDDEN\] along with the staff are so reliable and has been so patient with me for many years. Currently we're rebranding our Salon and Salon Builder has been eager to assist me with everything from online appointment booking, setting up online booking, graphics brand logo, customizing photos, product sales and more. When I first started with this web hosting site I had my front desk person to handle setup assuming I lacked marketing skills thinking it was hard to navigate. Now in 2020 as I'm rebranding I love the website even more with the many up to date features. I know my review is long and I must say overdue but during this quarantine due to Covid-19 I had to express my appreciation for the love and support over the years. Thank you so much Salon Builder Team!!! Pros I love the simplicity of navigating and managing pages with easy and the capability of editing tools 24/7 when re branding. The use of beautiful up to date changeable website templates to create a professional website instantly without paying a lot. A SEO that enhanced my online presence with high rankings. Free domain, hosting, listing and emails adds value for my money. This website increases client retention rates and search results our clients tells us how they found us. The marketing aspect is amazing, appointment system and SMS texting with an mobile version has again simplified my life so I can focus on the clients. Cons This Software is amazing there's nothing I like least. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2020 Thank you for your great review Angela. So glad we have been able to make a difference in your business over the years. RW randy W. owner Individual & Family Services ### "salon builder website and email review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2019 We have been with Salon builder almost 8 years now. Since we first opened. Very responsive, user friendly, top notch product. Highly recommend. Pros Customer support is top notch. Website is very easy to change and alter myself. Cons Would like a website template that features video on the front page Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 10, 2019 Hi Randy, Great news... several of the new Responsive designs feature a video background option including the one you are using for your website. Take a look at another member using a video for their site background: https://www.h2osalonspa.com/ Since the video needs to be pretty small in file size and exported properly we recommend you send your video to the graphics department so we can assist you with it. Thanks for the many years of membership with SalonBuilder. We are so glad we have been a valuable business resource for you. PB Phyllis B. co owner Health, Wellness and Fitness ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 3, 2019 I do not like how the gift certificate works and some guests had issues with it. Pros Ease of using it for website for our salon Cons Pictures do not always work right when uploading your own. Also very limited on products we can put in. We are a focus salon and many of items listed are outdated. And it will not let us upload our own in that section. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2019 Hi Phyllis, Thanks for the feedback. Our product list is continually growing and we add new product lines all the time. All you need to do is send a request and we will insert the logo and link onto your site. I will have someone contact you to find out what products you would like to add. Sorry to hear you had some issues with the gift certificate feature. We get compliments and great feedback about how easy it is to use all the time. If you ever have another problem please let us know right away so we can assist you. Overall glad you seem to like SalonBuilder and the easy to use tools for building your website. RH Renada H. Get it Apparel & Fashion ### "Exceptional quality and excellent performance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2019 Pros I love the ability to go online whenever I want without having to pay someone to change my information I also like at any time I can email customer service and he responds immediately Cons Nothing. I don't have any suggestions or change Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Lorrie L. Owner Consumer Services ### "Great Product & Personalized Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2019 Getting high seo rankings without paying an arm and a leg and an easily customizable website tailored to my industry vs generic templates. Pros Easy to use, consumer friendly. So simple to edit and make changes and if I am confused about something they're always so helpful and quick to assist me! Cons Some of the stock photos are a little dated looking . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BB Brandon B. Marketing Consumer Services ### "Salon Builder Software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 22, 2019 Having the site has helped us build a lot of new referrals with both google adwords and facebook ads. We link the ads to our website and it helps get new clients to make appointments. Pros We use it for our website, I like the fact that you can easily change the templates and not have to make alot of edits and it lets you easily import your own photos to post. Cons I don't like the way it makes some of the photos so small on the site, it is not that easy to change where photos show up on the pages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2019 Thanks for the review Brandon. We love hearing that SalonBuilder has helped build your clientele and increase bookings. You might want to try out one of the newer designs that have larger images available on each page. KF Keith F. Owner Retail ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 22, 2019 All is all good software Pros Easy usage and simply access to the site. Gift gallery is great! Cons Booking is sometimes slow, information like adding pictures is not easy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/184819/SalonBuilder/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.