# Invision Community Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Invision Community Software - reviews, pricing plans, popular comparisons to other Community products and more.

Source: https://www.capterra.com/p/184942/Invision-Community/pricing

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# 

 Invision Community Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Invision Community

## What is Invision Community?

Invision Community is a community platform software that allows companies to build online communities. The software provides features like forums, file sharing, calendars, blogs, and clubs to facilitate community engagement. Invision Community can be customized to mirror a brand's identity. The platform aims to help businesses increase customer loyalty, reduce support costs, and drive sales.

## What is Invision Community used for?

[Community](https://www.capterra.com/community-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$45

Per Feature, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Invision Community

4.2 (17)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$45

Per Feature, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (17)

Ease Of Use

4.6 (5,117)

Value For Money

3.6 (15)

Value For Money

4.5 (3,571)

Customer Service

4.0 (12)

Customer Service

4.4 (3,596)

## Invision Community alternatives

Highest Rated

[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,143)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Discord](https://www.capterra.com/p/240238/Discord/)

[4.6 (532)](https://www.capterra.com/p/240238/Discord/reviews/)

Starting price

$9.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/240238/Discord/)

[View all alternatives](https://www.capterra.com/p/184942/Invision-Community/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Moderation

4.2 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Controls/tools to moderate the session

Content Management

4.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Access Controls/Permissions

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Notifications

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Discussions/Forums

4.3 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Event Management

4.4 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Invision Community 20 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage schedules and meetings via an integrated calendar

Leave comments and notes on documents for others to view

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Schedule and manage the logistics of activities and other gatherings

Find & retrieve relevant data or documents

Controls/tools to moderate the session

Adjust communications based on previous interactions or personal preferences

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.4 (17)

4.4

Based on 17 reviews

## Pricing

Value for money

3.6 (15)

Basic

$45.00

Per Feature,Per Month

Value for money

3.6 (15)

3.6

Based on 15 reviews

## Support, customer service and training options

Customer Service

4.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (12)

4.0

Based on 12 reviews

## User reviews

Overall rating

4.2

Based on 17 reviews

Filter by rating

5(11)

4(3)

3(0)

2(2)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

CEO

Computer Games

### "Every Update Makes It Worse: Fewer Features, Higher Cost"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

August 4, 2025

Honestly, fewer and fewer. The platform used to empower community-building and customization, but lately, it feels more restrictive. At this point, platforms like WordPress, XenForo, MyBB, PHPBB, and even Discord offer more flexibility and benefits — often at a lower cost or even free.

Pros

The UI is clean, and it used to be highly customizable with lots of third-party support. There was a time when the platform felt truly community-driven.

Cons

It seems like with every major update — like from 4 to 5 — they keep removing useful features that should be there. They started by phasing out the marketplace, which in my opinion was a huge mistake. Then in version 5, they removed even more functionality in the name of "security," which ended up costing us plugins and apps that brought meaningful and useful changes. With each version, the price goes up while the features go down.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Install plugins and themes and customize my community however I want.

Alternatives considered

[XenForo](https://www.capterra.com/p/238692/XenForo/)

Reasons for choosing Invision Community

At the time, IPS was infinitely better, which is no longer the case today.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GG

Gary G.

Founder

Internet

### "Best community software on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2025

My experience with Invision Community goes way back to circa 2004-2005 (I was still in high school) where I first dug my hands into forums and forum software in the good old Invisionfree days. Through the years I have created many communities, some successful and many others were anything but. Little did I know these experiences would only get me more and more hooked into this virtual world! Forums are communities of like-minded people sharing their knowledge, experiences, hobbies and most of all, coming together in a common place to just be themselves. I have experienced nearly every forum software out there, though I always made my way back to the Invision Community suite of products as I not only found it to be a very powerful and dynamic bit of kit, but it always provided the solutions I wanted and needed for my communities. If you have read some of the negative reviews regarding the team, take it with a grain of salt (I sure do!). The team strive for perfection and are not only extremely knowledgeable, but the way they connect and communicate with their community and clients are second to none. Every word of feedback and suggestions are read and taken seriously, they don't belittle anyone including those with negative approaches and you can read for yourself how they communicate with existing clients versus new members. They are respectful and know how to work together to produce something that is simply leading the market and this industry. Thank you, Invision Community. Not only for having the best community software, but for giving your clients and potential clients the very best in customer service. Each of you (and I really mean it) make up a great team and deserve all the praise. Forums, forum software, communities, however you word it, just wouldn't be the way they are without you.

Pros

Superior and powerful community software that exceeds expectation. Amazing team, combining knowledge from all facets of community management, forum software, development and the like. They are relatable and communicate effectively. Customer service is second to none in this market/industry. Everything is read, addressed and provided with realistic timelines. Feedback and suggestions are taken seriously and always discussed (whether internally or publicly), especially with strong support from the community. Deprecations are communicated concisely and with reasonable timelines. You will not be caught by surprise and are given more than enough notice to make the necessary adjustment/s.

Cons

The fact that this box exists. I have no cons, negative comments or dislike anything about Invision Community.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jed R.

Owner

Internet

### "Disappointed"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

December 22, 2023

I've been a longtime Invision subscriber, both the software and their cloud hosting. Their off the shelf product remains best in class, but man am I disappointed with their cloud hosting. They're expensive, bureaucratic at every step, they don't provide ftp access, you have to go through them to perform backups and restores, they treat their customers like we're idiots and nickel and dime you every step of the way. The final insult happened today, when I'd finally had enough and decided to self host. They told me I'd have to pay $500 to change my plan (plus an additional $200/year for the service itself). I agreed (what choice do I have), only to get an error when I tried to download the software. So what do they say when this happens, after I've spent $500 for the privilege of switching plans? No apology, no circumventing the system to just get me the software I just paid for. Instead, I receive this note: "After reviewing your request, we have determined that it is going to require further investigation by our advanced support/development team. I have escalated your request to that department and they will provide further assistance as quickly as possible. Due to the advanced nature of your request, please note that it may take longer than usual to fully address your concern. Please also note that advanced support is only available Monday through Friday. I apologize in advance for this delay." They sent this on a Thursday afternoon, btw. I am so angry.

Pros

Their off the shelf product remains best in class.

Cons

They're pricey, bureaucratic, and their attitude always seems to be "the customer is always wrong.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Harry S.

Systems and Digital Marketing Administrator

Construction

### "Fantastic Products"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 11, 2023

It's a fantastic list of products and has been great for our intranet. Homepage, forums, blogs, gallery have been super.eCommerce store hasn't been used but I have used it in the past for other roles, it's a superb product with alot of customisation.

Pros

We like their self-hosted applications for use in our local environment which is used as our company intranet. It has been really useful and giving us more features than other software previously used which also had alot more issues coming up. The customer service has been great but ensure self-hosted installations are setup within a Linux operating system to ensure support is available. (limited support via Windows)

Cons

The pricing for renewals every 6 months are low, but in order to keep the site updated with any bug fixes, features etc. should be required, so it's worth keeping in mind.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Functionality was only available when installing third party plugins which then also caused issues with updates and so we wanted software which could give us the stability and functionality we wanted as our intranet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Genesis G.

Marketing Specialist

Marketing and Advertising

### "Invision Community Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 9, 2023

Pros

The software is well-optimized to run smoothly. Essential functions offer a lot of flexibility, excellent security, and stay well updated.

Cons

The support team can sometimes be slow to help with some problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Joachim S.

Owner

Information Technology and Services

### "Steer Clear"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

November 23, 2022

A few IPB issue samples:Autumn 2021IPS support suddenly communicates that we had changed the program code, effectively leaving us without support – if we did not reverse the change. The Support was, as always, very confident and not open to arguments. “Our flag shows that you have changed the code.” End of discussion. Since we had not changed any program code there was nothing to reverse. We then communicated that we had decided to leave IPS. A Support staff then, but not until then, manually checked the code and concluded that we had not changed a single letter. Another one of these bugs. No excuse was given, but we decided to return to IPS due to all the hours invested. A critical mistake by us when viewed in the mirror. Autumn 2021During our tests a large portion of new members’ registrations stalls. According to IPS Support everything points towards that our environment is to blame. Quite the contrary, during three frustrating months we did hundreds of user registration tests on all kinds of hardware, three different browsers, and two separate networks. With the same result. But not until a senior IPS developer was engaged the IPS Support blame game stopped. Within two weeks of testing and analysis, the error was found - in the IPS environment (the service worker)...

Pros

We are two information technology managers and consultants both having 20+ years of experience who decided to launch a community directed towards executives. We chose “Invison Power Board” (IPB) from Invision Power Systems (IPS) as the tool for this since it had one for our offering critical functionality. The software had also been around for 10-20 years (depending on how you count a major version upgrade) and could be expected to be stable. This explains why we stayed on board through an 18-month-long orgy of bug reports.

Cons

We used the SAAS “Invison Power Board” from May 2021 to October 2022. The application was used by two admins configuring and testing multiple use case scenarios and front-end designs. The site was plagued by quite a few issues. We estimate that the 18-month-long process would have taken us about 6 months with a stable and fully documented software, and an open-minded Support.

Reasons for choosing Invision Community

...May 2022During our tests, a large portion of new members’ Stripe payments stalls which (once again) effectively stops new members’ registrations. Another showstopper. Again IPS Support points towards our environment, despite us once again presenting a solid test battery showing the same stalling issue no matter what environment we use. In August 2022 Stripe Support asks for specific information from IPS but this is never provided despite reminders. The stalling issue was never resolved.August 2022IPS Support does a ticket count and notes that we have filed 145 support tickets since May 2021. You might expect that this would render an excuse from IPS due to a software having more bugs than a stray dog. As you might guess by now, this does not happen. What happens is that IPS Support recommends us to look for an alternative community solution since they seem to think that we are to blame for their frustrating workload. A fascinating kill-the-messenger strategy.From August 2022 IPS Support reduces its support to us down to zero, thereby being in breach of the service agreement. We then escalate the case to the IPS \[SENSITIVE CONTENT\] who reviews it and concludes that we are good to go ahead and use the solution. But since we still get no response from IPS Support we take a deep breath, cancel our IPB plan and let about 2000 hours of work go down the drain. We have now moved on to a different vendor where we have experienced about 5% of the issue frequency as compared to IPB./Joachim

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mohan Lal D.

Automation Specialist

Marketing and Advertising

### "One of the best Community/Forum building software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 30, 2022

It has been awesome experience using Invision Community so far.

Pros

What I like about Invision Community is that it allows you to create Community forum for your site with ease, and allows SSO integration with your Wordpress site, and you don't need to be a hardcore developer to do all that. Plus, it has extensive features like Badges, Profile timeline, Messages and much more, which makes it, worth it.

Cons

Nothing apart from it seems a bit pricey to me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Full Stack Developer

Information Technology and Services

### "Best Community Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 25, 2022

Our overall experience is very good. Our developers team taking a advantage by creation various FAQ pages, websites. It is helping our business a lot. simply GO for it.

Pros

1\. Lots of templates available for Forums, Calendar, Blogs Pages which will helps the users to create more dynamic content. 2. Helps to engage the customer base with the product related FAQ and queries. 3. Helps to create a mirror of your company's overall image in community platform. 4. Creation of Automated workflows with Invision Community and various applications. 5. Makes job more easier by automating and providing drag and drop tools. 6. Create websites for campaign very easily.

Cons

1\. Needs to improve the UI components and add more features 2. DB restore in Invision community little bit time consuming. 3. Price wise little bit high as compared to other alternatives. 4. Fetching old data sometimes requires more time.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[Influitive](https://www.capterra.com/p/136258/AdvocateHub/)

cost was the primary reason for this switch and number of tools available in this application is really matching our requirement.

Alternatives considered

[PostBeyond](https://www.capterra.com/p/267141/PostBeyond/)

[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/)

[Influitive](https://www.capterra.com/p/136258/AdvocateHub/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Doloris S.

Web Developer

Civic & Social Organization

### "Full feature community platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 17, 2022

Pros

Invision Community provides forums, paid membership management, and event management. These 3 features are what we needed to serve parents in Chicago.

Cons

Tech support can sometimes be slow to response.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Aakash P.

Admin

Information Services

### "Good but not good enough"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 24, 2021

Pros

Invision Community is a well-known community software and that means there is a very good amount of support and resources available for your site. The software is well developed and it is extremely easy to manage your site through the admin control panel.

Cons

It is an extremely pricey software compared to similar premium options. A lot of "basic" features are missing and require an additional modification/plugin which is also quite pricey.

Alternatives considered

[XenForo](https://www.capterra.com/p/238692/XenForo/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/184942/Invision-Community/reviews/)

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