# Kartra Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Kartra the right Email Marketing solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184946/Kartra/reviews

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Kartra

4.5 (168)

[View alternatives](https://www.capterra.com/p/184946/Kartra/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Kartra

Ease of use

4.0

Customer Service

4.1

## Pros and Cons in Reviews

LG

Lisa G

Coach and ConsultantE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“It's great if you want to have a business that produces at leas $500,000 or more but if you have a smaller company or one man show, find something else.“

June 1, 2025

LD

Laura D

Client Success SpecialistMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“Kartra can be a bit intimidating for form set up and navigation features to try and find information needed for reporting and analytics, especially if you are initially unfamiliar with the platform.“

April 11, 2025

luz mary R

teacherMarketing and Advertising, Self-employedUsed the software for: I used a free trial.

“The 360-degree analytics are detailed and insightful, and the affiliate management and integrated payment method are super convenient.“

May 7, 2024

JB

Jennifer B

ConsultantFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I do not like their calendar scheduling functionality as it does not integrate with various calendars for client ease of use. “

July 8, 2024

MM

Matthew M

Holistic NutritionistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“It is a powerful all-in-one platform that can do a lot, and that is probably its biggest strength.“

April 15, 2026

CC

Chuck C

OwnerMarketing and Advertising, Self-employedUsed the software for: I used a free trial.

“I found that it was missing a few key funnel features, like one click upsells and webinar templates. Once I learned more about funnels, I felt like kartra was mid-tier compared to dropfunnels and a few other tools that I ultimately decided to use“

May 15, 2023

LG

Lisa G

Coach and ConsultantE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“Katra is a great alternative to Kajabi with all of the same bells and whistles but after gaining more email opt ins gets more expensive. “

June 1, 2025

luz mary R

teacherMarketing and Advertising, Self-employedUsed the software for: I used a free trial.

“The only thing I could say that's less favorable is that, with so many features included, it can take some time to learn how to use everything.“

May 7, 2024

## Showing most helpful reviews

Showing 1-25 of 168 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dana R.  
Creative Director  
Online Media  
Used the software for: 6-12 months

### "So, So Good But Lacks In The User-Friendly Department"

November 22, 2019

4.0

I no longer use Kartra but when I did, the best thing I found was the fact that it was all-in-one. I really liked being able to login to one platform and it was all there, even analytics and in-depth reports based on product, emails, link tracking, etc. It truly was full-service.

Pros

There are a lot of things to like about Kartra, specifically the absolute all-in-one platform they have. It goes far beyond just designing a website/landing page or sending an email. They cover all the bases - from websites, landing pages, email marketing/automation with sequences and tagging, funnels, simple e-commerce, digital downloads, membership sites, help desk, scheduling, forms, affiliates and now an agency solution. If you'd like to consolidate the many platforms you use, Kartra can handle 95% of everything you throw at it. Their support group on Facebook is second to none. They truly care about their people and it shows; it's like a family.

Cons

Learning the platform was a long, complicated process. They have people lined up that will help "onboard" you and while that's extremely helpful and effective, I think it's always beneficial to know your platform inside and out so you can make necessary changes as needed and not have to depend on the support team, or others. Because of the complexity, there's a time-consuming process you'll have to undertake before you can "go live". I mean, it makes sense due to the fullness and depth of their platform, just be sure to go into it knowing: (1), the trial is not nearly long enough to know if it's a right fit for your business, and (2), it'll take time to setup your workflows and make sense of how everything is integrated, and (3), host your videos elsewhere or you'll get eaten alive in bandwith overcharges. Kartra has what they call Kartraverse, which is like a step-by-step training course on how to use their platform. It's superb and very informative; however, it's still in its infancy and you have to wait until they create the next lesson before you can do in-depth with whatever topic they decide, and that was often frustrating. With that said, however, they also do a lot of webinars that are in-depth and full of insight, but sitting through a webinar to find one answer is a bit defeating when you're in a hurry or just not really sure what exactly you're even looking for. Their documentation leaves a little to be needed, however.

Alternatives considered

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Reason for choosing Kartra

Kartra had more of what I was looking for at the time and what they do, they do exceptionally well.

Review Source

Response from Genesis Digital

March 14, 2024

Thank you for sharing your detailed experience with Kartra. We're glad to hear that you found its all-in-one functionality beneficial and that our support group on Facebook provided value. We appreciate your feedback on the learning curve and are continuously working to improve user-friendliness and now have more comprehensive training resources. We've made significant strides in enhancing our platform since your time with us, including giving all users unlimited bandwidth. If you ever reconsider using Kartra, we'd love to welcome you back and showcase our ongoing improvements.

LG

Lisa G.  
Coach and Consultant  
E-Learning  
Used the software for: 2+ years

### "Great for medium to large businesses!"

June 1, 2025

4.0

Katra is a great alternative to Kajabi with all of the same bells and whistles but after gaining more email opt ins gets more expensive. At the time I was a customer, the payments for a small solo business like mine began to grow and I looked for a more stand alone platform that cost less. It's great if you want to have a business that produces at leas $500,000 or more but if you have a smaller company or one man show, find something else.

Pros

Out of all of my previous CRMs Kartra had an ease of workflow that made the most sense to me. It's drag and drop features and connections between sales landing pages, success pages and integration with emails was exactly what an online business needs.

Cons

The templates were all very masculine and geared toward computers and tech. As a female coach and consultant in the entertainment world, I would either have to pay for outside templates that fit my business or spend extensive time updating them to fit the brand of my company.

Switched from

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Because at the time it was Infusionsoft, who I was with from the start and then it became Confusionsoft and it was way too complicated for me to keep up with.

Review Source

MM

Matthew M.  
Holistic Nutritionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Kartra Review "

April 15, 2026

4.0

Overall, Kartra has been a good experience. It is a powerful all-in-one platform that can do a lot, and that is probably its biggest strength. At the same time, it takes a bit of time to learn, so it may not feel super easy in the beginning. Once you get used to it though, it can be a really solid system for running an online business.

Pros

Kartra lets you build pages and funnels, send emails, sell products, manage checkouts, create memberships, run automations. It is an all-in-one platform.

Cons

May be too much for beginners. If someone only needs basic email marketing or simple landing pages, Kartra can feel like a lot. It is also can be expensive for someone starting out.

Review Source

TM

Tony M.  
Owner Operator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Expensive. Really bad support and buggy software."

November 2, 2024

1.0

Expensive. Really bad support and buggy software.

Pros

If it worked as advertised, it would probably be ok.

Cons

If Kartra weren’t so buggy and their support weren’t so slow and unhelpful, it could potentially be a good product. However, their primary focus seems to be taking your money for a product that doesn’t work as advertised. (Avoid paying for an annual subscription!) I encountered issues with their order pages not processing correctly on a book funnel over a year ago. Despite my repeated requests, they couldn’t fix the problem and kept instructing me to clear my cache as a solution. After spending six months building the funnel and membership site, all my hard work was wasted, as I couldn’t run ads to start my business. Fast forward a year, and I tried to get the funnel working again. Unfortunately, I encountered the same issues when testing the pages. This time, Kartra admitted there was a technical fault and assured me they’d fix it—but nothing happened. In fact, the issue worsened, with the two-step order form no longer working on top of the original problem. Despite two weeks of back-and-forth, they offered no real assistance in troubleshooting the issue. When I expressed my frustration and asked for help, their response was to tell me, once again, to clear my cache, which did nothing. THEN, SHOCKINGLY, THEY DELETED ALL OF MY SUPPORT TICKETS IN THE SUPPORT PORTAL, ERASING ANY EVIDENCE OF MY COMPLAINTS AND THEIR RESPONSES. THIS IS HOW KARTRA “SUPPORTS” ITS USERS: THEY CHARGE A COSTLY ANNUAL SUBSCRIPTION FOR FAULTY SOFTWARE, FAIL TO RESOLVE TECHNICAL ISSUES, AND THEN ERASE EVIDENCE OF THEIR LACK OF SUPPORT. I would strongly recommend considering other software that works as advertised and has a support team that actually assists users. Otherwise, you’re risking your time, money, and business.

Switched from

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

More features of an all-in-one software...

Review Source

Response from Genesis Digital

November 12, 2024

Thank you for sharing your experience, and we’re truly sorry for the frustrations you've encountered. Your feedback is invaluable as it helps us continually improve. Ensuring a smooth, reliable experience is our priority. To clarify, we haven’t erased any support tickets. We recently upgraded to a new support system to enhance service quality, and all past tickets should still be accessible. Please reach out directly, and we’ll gladly help locate any previous tickets to ensure continuity and address any outstanding issues. We genuinely want to make things right and appreciate the chance to assist further.

Benedict L.  
Chief Psychologist  
Professional Training & Coaching  
Used the software for: 2+ years

### "All-in-One Marketing Solution and more"

May 22, 2023

5.0

Pros

As I am running boutique consultancy, we are a very lean team. Having Kartra allows us solve areas like Landing pages, Creating lead magnets and freebies to capture new leads, nurture our database regularly, filter according to engagement and interest in our leads, allowing us to run very targeted campaigns to drive conversions. We have also used Kartra to build a new product, through acychronous elearning via membership sites. We also built an employee wellness solution just using Kartra's existing features. We are very happy users of Kartra and advocates of it. The templates and constant improvement to the software inspires confidence that it is not a "dead" product. So well done to the team

Cons

The pricing is not the cheapest. When you want to move to Kartra, you will ideally want to eliminate existing subscriptions to solutions such as website builders, email automation, form capture, membership sites, etc etc. All works well, except Calendar feature. I am still subscribed to Calendly because it is stable and works very well for us. We wish the calendar feature in kartra can be reliable and stable, without missed appointments. Having said that, considering all the other software solutions that I can drop because of Kartra, I have gotten my value from it.

Alternatives considered

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

Reason for choosing Kartra

creators of Click funnels seem to not have any product innovations, and seem to be markerters instead of engineers. The features in Kartra are much more reliable and stable compared to Clickfunnels.

Switched from

[Instapage](https://www.capterra.com/p/141695/Instapage/)

Kartra offers what Instapage does and much much more, like email automations, membership sites, just to name a few

Review Source

Response from Genesis Digital

January 18, 2024

Thank you for sharing your experience with Kartra! We appreciate your positive feedback on its versatility and impact on your boutique consultancy. We understand your concern about pricing and the Calendar feature, and we'll continue working to enhance and improve our offerings. We're thrilled to have you as a happy user and advocate.

Patricia A.  
Director  
E-Learning  
Used the software for: 1-2 years

### "All in one"

January 26, 2022

5.0

I started without knowing anything and confused with so many offers on the market, because you can have an app to automate, another for crm, another to store your videos, another for web pages, here you have it all and without knowing anything, it is very intuitive and the tutorials get you out of problems or doubts. I liked it a lot especially not having to open several apps and do everything from here, and the price seems very fair. I started paying the basic membership and now I have a higher one because I have had results. Translated with www.DeepL.com/Translator (free version)

Pros

As the advertisement says, Kartra is a platform that has everything you need, landig page, sales letter templates, blog, webinar, etc. You can manage your leads, do email marketing, capture leads, automate and you only pay for one platform and everything is concentrated there.

Cons

The email marketing has areas of opportunity, it is efficient but the data import sometimes takes more time than you would like, the configuration screen is not so practical, although after a while you get used to it and it works very well.

Alternatives considered

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[GrooveFunnels](https://www.capterra.com/p/230282/GrooveFunnels/)[Leadpages](https://www.capterra.com/p/203635/Leadpages/)

Reason for choosing Kartra

I did the free period with a campaign and it went very well, I saw that it was functional, that you could effectively do everything on that platform and although there were some things that I thought could be improved, I was able to eliminate my vimeo subscription, mailchimp, calendly and leadpages.

Switched from

[Leadpages](https://www.capterra.com/p/203635/Leadpages/)

The price was somewhat similar and kartra offered more features, it turned out to be a very good decision.

Review Source

Response from Genesis Digital

March 14, 2024

Thank you for sharing your experience with Kartra! It's great to hear that you find our all-in-one platform intuitive and effective for managing your business needs. We appreciate your feedback. We truly listen to every customer as we continually make improvements. Your satisfaction is our top priority! Thank you for being a loyal customer.

Andrés J G.  
Director  
E-Learning  
Used the software for: 2+ years

### "OK software, awful support and you're locked in for life!"

August 5, 2021

4.0

I was an early user of Kartra and had great expectations. They have added some nice features through time, but they changed their support policies about 2 years ago, and now I'm stuck with them. They used to be quite friendly, now they response as a typical call center, they are never wrong, and they are never ever loose. Software is OK, but has several design flaws, most which have not been fixed. I love when companies where I am a client win and make profit, as this makes sure they will grow and become better. This is not the case for Kartra, and I'm so deep in now, that looking for another provider is almost impossible. I really miss the Kartra from their first year or so!

Pros

The idea behind Kartra is amazing: a one stop for all your marketing and lead generation needs. In this sense, it has many features, so you won't need to be paying many providers, just one, for most of your needs.

Cons

Support is just awful! As an early user, I used to love their support, as I'm a proactive user with a tech background, and they were quite open to new ideas and had a very "let's see what's the issue". However, about 2 years ago, this changed. Every time you contact them, it's the typical big tech call center answer "it's not on our end, it has to be an issue on your side". They never take responsibility, and they always win. for example, in the basic plan at $100, they offer 50 GB of "bandwidth" each month. However, every new cycle your bandwidth starts automatically starts at whatever hard drive space you're using. For example, if you have 30 GB of files, at the beginning of the month, the bandwidth meter doesn't reset to 0 GB, but to 30 GB. This makes no sense, and in fact, this is not "bandwidth". I decided to give up on trying to reach support, as they are perfect, they don't admit this issue, and they also tend to give condescending responses.

Alternatives considered

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

Reason for choosing Kartra

It looked like a better solution, with more characteristics and better support.

Review Source

Response from Genesis Digital

March 14, 2024

Thank you for sharing your experience with Kartra. We apologize for any frustrations you encountered with our support and service in the past. Since your review, we've made significant improvements, including implementing world-class 24/7 support to assist our customers every step of the way. Additionally, we've addressed issues such as limits, ensuring all users have unlimited bandwidth now. We value your feedback and would love the opportunity to show you the improvements we've made. Please feel free to reach out to our team at any time. We're confident that you'll be delighted with the improvements!

André V.  
Writer  
E-Learning  
Used the software for: 1-2 years

### "Automations, Great Templates and Features "

May 1, 2019

5.0

Kartra is in the game for professionals. Is robust, with massive pro features and constant contact with users developimg new features as we need it and go forward.

Pros

Extremely easy to setup your entirely business and starting list and nurture your leads. Great graphics and video trainnings. Support always responsive. The email sequence builder is a plus

Cons

The integration in between Kartra and Webinarjam is a crap, this is the only bad point and strange as these two groups are brothers.

Alternatives considered

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Kartra

Better price and agregated of professional features.

Review Source

Response from Genesis Digital

March 15, 2024

Thank you for your feedback! We're excited to share that since your review, we've integrated WebinarJam directly into Kartra, making it a seamless core feature. Now, there's no need to add on a separate webinar feature. We hope you enjoy this enhanced experience and continue to find value in Kartra's offerings.

Yassine A.  
ceo  
Marketing and Advertising  
Used the software for: 6-12 months

### "The perfect tool to launch an MVP in few hours"

June 9, 2021

5.0

I use kartra to quickly launch an MVP for a business idea or a landing page to collect leads, the premade templates make the website creation super easy and fast without compromising the end result. I also use the kartra API to integrate the websites I have hosted on kartra with other services like google sheet and slack.

Pros

Kartra has a lot of great premade templates that can be edited by simply dragging and dropping elements to come up with the desired design that I have in mind, it can be used to create funnels also multi-page websites. Kartra integrates with a variety of payment gateways which is a must for eCommerce businesses like mine.

Cons

There’s a bit of a learning curve at the beginning but thankfully I was able to find a lot of video tutorials about it online and I quickly got used to it.

Switched from

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

kartra fits my needs and it’s way cheaper than clickfunnels.

Review Source

Response from Genesis Digital

March 15, 2024

Thank you for sharing your experience! We're thrilled to hear that Kartra has been instrumental in quickly launching your MVP and streamlining your website creation process. It's great to know that our premade templates and integrations have been beneficial for your eCommerce business. We appreciate your feedback and are here to support you every step of the way!

LD

Laura D.  
Client Success Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Up Your Sales Funnel Game with Kartra"

April 11, 2025

4.0

Overall, I think Kartra is a viable tool for sales funnels and for businesses and organizations who want to offer multiple products and services to potential customers on the spot.

Pros

Kartra is the perfect tool to set up multiple-step offers when people click on initial ads and offers. Users will navigate through each page with a new offer as a way to try and "upsell" them on additional products and services.

Cons

Kartra can be a bit intimidating for form set up and navigation features to try and find information needed for reporting and analytics, especially if you are initially unfamiliar with the platform.

Review Source

JG

Jacqui G.  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Constantly impressed"

April 9, 2020

5.0

I find the more that I use Kartra, the more benefits I find and thought I look forward to passing much of the admin side of my business over to someone else soon, I also know it will be easy for them to learn how to use it.

Pros

I have found everything intuitive and easy to use, I recommend others looking for this type of software to come and use it. Whenever I have had technical issues or have been unsure of the functionality I have always had an answer.

Cons

There are some programmes that at present don't speak with Kartra that leas me to using some longer administrative processes, but this hassle is outweighed by the other benefits, the cost saving of using similar features elsewhere and the communication from the team.

Alternatives considered

[Ontraport](https://www.capterra.com/p/220784/Ontraport/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Kartra

Price, recommendation, communication from the team.

Review Source

BK

Bobby K.  
Online Entrepreneur & Lawyer  
Legal Services  
Used the software for: 1-2 years

### "Best All-In-One Online Platform Out There"

May 15, 2019

5.0

Kartra is the backbone of my online business. As an old school guy, I've still got my basic website on WordPress, but everything else is built on Kartra. It's where I collect leads, nurture those leads, sell them my products, and deliver my memberships and courses to my customers. I lucked into Kartra during their Beta launch because someone mentioned it right after I'd done a digital audit. I replaced loads of other software with Kartra (and it is saving me $500 or more each month with the systems I could eliminate). There's no perfect software solution, but Kartra is the closest I've found.

Pros

My favorite part is that this truly is an all-in-one marketing platform. Honestly, I was skeptical when I first signed up because I've used "all-in-one" systems before and most were below average in lots of different functions. Kartra is different. I have yet to find a function within Kartra that I would rate at anything less than well-above average compared to other software (including single-use software options). The page templates and page builder are exceptional and easy to use. The email component is fantastic for broadcasts and sequences. The help desk is intuitive and fantastic. And the developers clearly thought about things from a user's perspective... in the little things. They have GDPR functionality that is simple to use and powerful (as a lawyer who helps online entrepreneurs deal with the "legal stuff," that's a huge plus in my book). And they have BUILT in automatic emails to help you recapture customers' who have failed payments. Everywhere I turn within the software, they've done it right. And they've thought of things that most entrepreneurs wouldn't even have thought of so it's a system that will do the work for you!

Cons

The only real con was that it took a bit of getting used to when it came to building overall funnels. Figuring out which pieced to create first (the landing page, the product, the confirmation page, the email sequences) took a while for me. But that was only really an issue because I was used to another system. Once I got the hang of starting at the end, it was easy peasy. The only other con doesn't exist anymore... Early on, the support was a bit backlogged. I raised it with the Kartra team, and they have gotten things squared away. For months now, anytime I have an issue, there is a live support person available to chat within a matter of minutes.

Review Source

AA

Amanda A.  
Owner  
E-Learning  
Used the software for: 2+ years

### "I Almost Gave Up Building My Online Business ... Until I Found Kartra"

November 23, 2021

5.0

Honestly just forever grateful to them for giving me something that actually works and doesn't make me want to pull all my hair out!

Pros

I absolutely love that it's an all-in-one online business platform that has almost everything you need to run your online business from building webpages, to processing payments, to hosting your products and membership sites, to managing affiliates, a helpdesk, quiz and survey features and so much more. Everything talks to each other and you no longer need to duct tape all the different parts of your business together.

Cons

It is a little slow but they are gotten better and better over the years that I've been using it and it's actually quite good now.

Review Source

CW

Carly W.  
Director  
Design  
Used the software for: 2+ years

### "Buggy and poor support"

June 10, 2021

1.0

It served its purpose when we were starting out but it's been extremely restrictive and poor customer service and support. Probably the worst decision we made was using kartra for our membership.

Pros

When we initially signed up, I liked how it was an all in one platform where we could host our membership aswel as sales funnels, emails etc.

Cons

Extremely buggy, constant issues, slow loading pages, membership interface is terrible ans Extremely restrictive. We had over 1700 members cancelled and revoked because of a kartra error and they said they couldn't do anything about it... 100% their error and nothing they can do. Support has been bad over the last few years which has been super frustrating. For example if a customer incorrectly enters their email address, kartra blacklist them, you can only change the email address by contacting kartra, it can take days for them to change it, then another 24 hour to whitelist the email... by this time the customer just wants a refund as it takes forever. We've tried everything to speed up our page loading speed but still Kartra is super slow. If you want a very basic funnel builder, it may be ok but personally I'd choose an alternative.

Review Source

Response from Genesis Digital

May 6, 2024

We're truly sorry to hear about your experience with Kartra. It's disappointing to hear about the issues you've faced, and we understand your frustration. We take your feedback seriously and are constantly working to improve our platform and support services. We apologize for any inconvenience caused and would appreciate the opportunity to address your concerns directly. If you're open to it, please reach out to us so we can assist you further.

Shirley H.  
Media Career Strategist/Podcaster  
Broadcast Media  
Used the software for: Less than 6 months

### "Kartra Has Enormous Potential!...It's Great Platform for Business But There is Room for Improvement"

September 24, 2019

4.0

My experience has been pretty good in spite of some of the shortcomings of the Kartra platform. I think it's just "growing pains" and should hopefully improve over time. You may see a lot of videos on YouTube, blog posts and articles around the web raving about Kartra. You have to consider the source. Many of these "rave reviews" are affiliates trying to make some money.(More power to them!) I mention that because the average person will look all of those reviews and think it's simple and easy to use. While it's a nice platform, it will be a bit of a challenge if you've never used anything like it before. In my opinion, it could be a lot more user friendly. It's easy to find yourself "stuck" trying to figure out what to do next. While Kartra does have some "training" videos and blog posts. I found myself searching on YouTube for clearer explanations and examples. Overall, if you're looking for an alternative to Clickfunnels or Infusionsoft (Now known as Keap), Kartra is one to consider. I suggest signing up for the trial and really put Kartra through it's paces. Build pages, automations etc. That's the only way that you're going to see if it's the right solution for you and your business.

Pros

What I like most about Kartra are the features. It has EVERYTHING you need to set up sales and marketing funnels, landing pages, email marketing and a lot more. Plus if you later decide to sell online courses or need a member's site etc...Kartra has it all.

Cons

Kartra is a bit clunky. It also seems to run a bit slow when updating a page. That being said, it is software and we all know that technology can sometimes have a mind of it's own literally. I believe it will get better over time. I also have a small bone to pick with Kartra with their decision to use em vs px. While, I get that em is better in terms of accuracy. The developers of Kartra need to understand that their average customers aren't graphic artists or developers. We know, use and understand px (pixels). So why not give us the option to use px instead of em?

Alternatives considered

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

Review Source

TO

Tareq O.  
Sales Engineer  
Building Materials  
Used the software for: 2+ years

### "A great ability to follow up the shopping operations effectively on our website"

April 20, 2023

5.0

We've seen positive results with Kartra's ability to follow up on shopping operations on our website. The platform's ability to direct customers and send reminders has helped us effectively improve our sales levels.

Pros

Kartra is a versatile digital marketing platform that offers a wide range of features for building landing pages and email campaigns. Its segmentation tools make it easy to organize contact lists, while its powerful automation enables follow-up emails to be sent automatically to customers who haven't completed their shopping. Additionally, Kartra provides a heatmap and tracking system that offers valuable insights into customer behavior, such as which links are clicked and by whom, allowing businesses to effectively target new customers.

Cons

I have only encountered positive aspects of Kartra , including its modern interface and easy-to-use tools. It's great that they have a customer service team that is always available to help.

Review Source

Response from Genesis Digital

January 18, 2024

Thank you for your positive feedback! Delighted to hear you're enjoying Kartra's versatility and user-friendly interface. Our aim to support you every step of the way!

Lokeshkumar D.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Dozens of professional themes for building gorgeous, functioning websites quickly"

February 18, 2023

5.0

Kartra is a strong and easy-to-use internet business builder. It has professional templates, expert text, thorough analytics, a sophisticated autoresponder, affiliate management, and built-in checkout. It is pricey and has some limitations, but the free trial period and other choices can help.

Pros

Kartra features dozens of professional themes for building gorgeous, functioning websites quickly. Kartra writes landing pages and other content. Kartra's 360-degree analytics boost performance. Kartra's autoresponder automates marketing. Kartra simplifies affiliate programme management. Kartra's checkout simplifies pricing plans and coupon coupons.

Cons

Kartra is pricey, especially because alternative platforms offer many of its features. Kartra is powerful, yet some users may be concerned about its restrictions. It works solely with WordPress sites and has features only accessible on the highest-tier plans.

Review Source

VR

Verified Reviewer  
Owner  
E-Learning  
Used the software for: 2+ years

### "Jack of all Trades…Master of none"

April 24, 2022

5.0

Pros

Entry level pricing tiers affordable. Decent feature set.

Cons

All the features worked, sort of, just not optimally.

Review Source

PR

Pablo R.  
Founder  
Professional Training & Coaching  
Used the software for: 2+ years

### "The best thing that happened to small businesses"

April 11, 2020

5.0

Overall, I love Kartra. The thing that I love the most is that I can literally run my whole business from it. I don't need to use any other program. I love the fact that it even has great royalty free pictures that I can use for my pages. I highly recommend it and think it's better than Infusionsoft or Clickfunnels (yea I said it!).

Pros

I love the fact that it literally does everything from lead capture, payment processing, pre-written emails, campaigns. I love it all. It's been the biggest contributor to my business's success. Without it, running a business by myself would be really difficult.

Cons

I would love if on the sales pages there were prompts of what to write instead of filler copy. Those prompts are currently in some of the squeeze pages but I would love to see them on the sales pages. Also, it would be great if it had a photo editing feature within the software. Something similar to a photoshop.

Reason for choosing Kartra

1) They beat Clickfunnels in price. 2) It has more features than Clickfunnels and I don't need integrate anything. Katra has it all.

Review Source

AS

Alexandre S.  
Entrepreneur  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good!"

April 9, 2020

5.0

It's a great tool, definitely, made by marketers for marketers. The all in one is great but it has the defauts of its qualities: overall the whole machine may tend to be slow and many operations and clicks and options are mandatory to do s single task.

Pros

The all in one thing. Not easy to get used to the tool but the more I practice and discover new features, the more I like it. The support is very good, although sometimes answers may be a bit generic (copy/paste templates).

Cons

Something that is really annoying: you cannot jump from one section to another. Instead, you have to go through every section in order to reach one you want. i.e: I'm into a product creation. I'm at the first section and I want to only configure the Affiliates section. Icannot reach it by clicking on it. I have to go through each section and click save and next every time. This is the same for emails, or forms… That's a waste of time. Can you do something about it?!

Switched from

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

I didn't like the CF experience

Review Source

RW

Richard W.  
Director  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Answer to my dreams"

April 9, 2020

5.0

I had to wait five years for Kartra. I have been through Infusionsoft, Wordpress + plugins, New Kajabi, Teachable. None did everything. With Kartra I have built an integrated family of three websites in my first year. I have been able to dispense with all the other software/platforms, including add-ons like Zapier and Quaderno.

Pros

It does everything that I need; where it has not been complete, features have been added. Integrated with WebinarJam.

Cons

When changing the colour of text I have to overwrite the existing rgb code. It is difficult to hold the code. For buttons there is a proper drop down menu. I would like to be able to change the colours in the login menu. I would like the login icon in the portal banner to be larger - or to be able to design the banner myself. I would like to be able to sort images into folders. I have many and have to keep scrolling down. Similar images can be confused. I believe that if we could have folder delimiters (/) in URLs this would improve SEO.

Reason for choosing Kartra

It is the only one to offer an integrated platform.

Review Source

Stefano B.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "The light at the end of a tunnel"

May 17, 2019

5.0

I use Kartra to manage all my automations for my business. I was an infusionsoft user and i passed to Kartra with a great saving or money and time. More i learn how to use it, more i feel able to manage more duties. I'm also suggesting Kartra to my peer and friends

Pros

I most love semplicity. I have an idea and passing from designing it on a piece of paper and realizing it on kartra is just matter of minutes. I was used to use Infusionsoft and this was a dream. Now i feel less stressed. I also love to use a single unique platform instead of 3 or 4 tools that have to be integrated and when there is an issue figuring out where it come from make you spend hours and hours.... Istead with kartra all goes without issues, at least till now :)

Cons

Setting the starting of an email under a sequence, if you want to use your time and not the california time, can be boring.

Review Source

Thabiso M.  
Manager  
Construction  
Used the software for: 1-2 years

### "What to expect before you choose kartra "

September 26, 2022

5.0

Pros

I like its affiliate tool. Can easily track where conversions are coming when affiliates promote my products. email marketing is also super. Can set email sequence and this tool will send all the emails at the set time. Funnels work well too.

Cons

This is more than expensive. I actually don't know why did they put that high amount this is not beginer friendly at all

Review Source

JA

Jennifer A.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "Why I am in love with Kartra"

April 10, 2020

5.0

Transformational! I am building an affiliate program and I will promote Kartra to all my members. Very, very useful tool. I really love this app. Well done and thank you so much for all you. Keep it up!

Pros

It does everything I need, it is a basket of tools. I love baskets of tools, they make me more effective. Kartra does so much that I had to grow into the app. As time has passed and I have understood my client better Kartra has become more effective for me. I am a hair coach and have spent the last two years learning how to care for my tribe online. I purchased Kartra even before I understood all its functionalities, that is how much I can see the opportunities Kartra provides. Maybe I don't know enough, however, I feel Kartra is the absolute best app basket around. Every time I look at other apps I just keep coming back to Kartra.

Cons

The font colour on the dashboard is too light, hard for my 54 year old eyes and I can only zoom in so much. If I could change that I would.

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Kartra

Price!

Review Source

Felipe M.  
Field Services Engineer  
Pharmaceuticals  
Used the software for: 6-12 months

### "Kartra has EVERYTHING. "

September 30, 2020

5.0

AMAZING. They even just upgraded their data storage limits to unlimited for Silver and above.

Pros

We started using Kartra for our non profit website, monthly membership subscription, hosting courses, and every other thing we have needed. We have been able to cut out a TON of other paid software.

Cons

They still haven't implemented quizzes for their courses, but it's coming. That's really the only thing so far we haven't liked.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Review Source

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