---
title: "Kartra Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Kartra Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more."
source_url: "https://www.capterra.com/p/184946/Kartra/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Kartra Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kartra

## What is Kartra?

Kartra's email marketing tools make sending, tracking, and automating emails a breeze. Create stunning emails and segment your audience based on the links they click, content they watch, or pages they engage with. Split-test your emails to see which version resonates more with your audience. Track your results for even better emails in the future. Each opened email is another chance to connect with your customer and earn revenue. Let Kartra do the tech, so you can focus on your business.

## What is Kartra used for?

[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)

Top alternative

Featured

Overall rating

Based on 168 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

5%

Starting price

$119

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kartra?[Manage this product listing](https://www.g2.com/products/kartra/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kartra

4.5 (168)

VS.

[4.5 (6,261)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

$119

Flat Rate, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (168)

Ease Of Use

4.3 (2,132)

Value For Money

4.3 (152)

Value For Money

4.2 (2,028)

Customer Service

4.1 (143)

Customer Service

4.4 (2,076)

## Kartra alternatives

[4.6 (3,527)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (1,160)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/184946/Kartra/alternatives/)

## FAQs about Kartra

Overview

### What problems does Kartra solve?

Kartra solves the problem of piecing together separate tools for landing pages, lead capture, email sequences, checkout, and course delivery. It helps solopreneurs, coaches, consultants, course creators, and small ecommerce teams launch multi-step campaigns, segment contacts by behavior, recover abandoned purchases, and track conversions from one workspace.

Answer based on 114 reviews

Overview

### Which roles and teams benefit most from Kartra?

Kartra is most used by business owners, CEOs, founders, and managing directors who run online businesses and oversee sales operations. Marketing consultants, internet marketers, coaches, and writers use it to build landing pages, manage email campaigns, sell digital offerings, and track customer journeys. Managers and directors coordinate campaign execution and reporting.

Answer based on 168 reviews

Overview

### What company size and industries is Kartra built for?

Kartra is for small businesses, which represent 96% of reviewers, especially creators, coaches, and experts monetizing audiences online. Its leading industries are Marketing and Advertising (24%), Professional Training and Coaching (13%), and Health, Wellness and Fitness (12%). Midsize and enterprise use is limited, at 3% and 1% respectively.

Answer based on 168 reviews

Features and Usability

### What are the key features of Kartra?

Kartra includes email marketing and email campaign management for creating, scheduling, and tracking campaigns. Its marketing automation uses CRM contact records, tags, segmentation, autoresponders, and drip campaigns to trigger follow-up messages. Core commerce features also include landing pages, lead capture forms, shopping carts, payment processing, and affiliate management.

Answer based on 15 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Kartra starts at $119 per month for Starter, including 2,500 contacts, five team members, and one custom domain; a free trial is available. Growth costs 229 monthly and Professional 549 monthly, with higher contact, team, domain, and webinar limits. Reviewers often find pricing steep for smaller businesses and report account limits can lead to upgrades.

Answer based on 41 reviews

Integrations

### Which third-party tools and platforms does Kartra integrate with?

Kartra integrates with Stripe and PayPal for payment processing, and Zapier for workflow automation. Its catalog also includes Google Calendar, Mailgun, SendGrid, Twilio, Plivo, Kajabi, and OptimizePress, covering scheduling, email delivery, communications, course platforms, and page-building connections.

Answer based on 24 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Kartra?

Kartra offers in-person training, live online sessions, webinars, documentation, and video resources for team onboarding. Reviewers find its dashboard and basic page, email, and membership setup approachable, especially for users familiar with similar platforms. Nontechnical beginners and teams configuring advanced automations or integrated workflows often need more time, guided training, or technical assistance.

Answer based on 33 reviews

Getting Started and Support

### What customer support options does Kartra offer, and how do users rate the experience?

Kartra offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. User experiences are mixed: many describe helpful, responsive assistance and useful articles or training, while others report delayed replies, difficulty reaching technical support, generic troubleshooting guidance, and unresolved account or software issues.

Answer based on 58 reviews

Features

### What features does Kartra include for online marketing?

Kartra combines landing pages, email automation, checkout, memberships, and analytics in one marketing platform, making it useful for small business teams and digital marketers. Its templates and integrated modules reduce reliance on separate tools, although the page builder, calendar, and some advanced settings can feel clunky or limited.

Answer based on 44 reviews

## Features

AI summary

Based on 20,574 Email Marketing reviews

Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities:

-   **Email Campaign Management** (**50%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**45%**)
-   **Contact Management** (**40%**)

Kartra supports all three features that reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and manage campaigns, plan sends at the right time, and keep contact records organized, allowing teams to run more targeted email programs and maintain consistent communication with their audience.

Email Campaign Management

4.6 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Contact Management

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

List Management

4.3 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

Mobile Optimization

4.4 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

Marketing Automation

4.2 (22)

63.64% of 22 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Email Marketing

3.9 (21)

61.90% of 21 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Kartra 96 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Abandoned Cart Saver: Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Affiliate Management: Track an affiliate partner's promotion of a product or service and any associated sales
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Marketing: Create and send email blasts/campaigns
- Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation
- Forms Management: Store, manage and track all forms in a centralized location
- Image Library: Store and manage images
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- List Management: Manage contacts across multiple mailing lists
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Currency: Manage and handle various international currencies
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Predictive Analytics: Predict future data based on historical data sets
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Real Time Editing: Preview and make real-time changes in the web content
- Refund Management: Oversee the process of issuing refunds
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Responsive Web Design: Web design that automatically adjusts to look good on different screen sizes
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Shopping Cart: Checkout of online store
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Spam Blocker: Filters used to determine different types of malware threats
- Subscriber Management: Add or remove subscribers from mailing lists
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Analytics: Track and analyze information regarding website visitors
- Website Management: Built-in website builder or integration with third-party site
- Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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Features

4.4 (168)

4.4

Based on 168 reviews

## Pricing

Value for money

4.3 (152)

Free Trial

[View pricing plan details](https://www.capterra.com/p/184946/Kartra/pricing/)

Starter

$119.00

Flat Rate,Per Month

It includes:

-   Calendars
-   Checkout Forms
-   Dashboard
-   Drag-and-Drop Page Builder
-   Email Marketing
-   Helpdesk Portal
-   Lead Campaigns
-   Lead Capture Forms
-   Lead Funnels
-   List Management
-   Marketplace
-   Membership Portal Builder
-   SMS Marketing
-   Video Marketing
-   Funnel Mapping

Growth

$229.00

Flat Rate,Per Month

It includes:

-   Affiliate Management
-   Funnel Mapping
-   Helpdesk Support
-   Funnel Simulation
-   Webinar Presenters
-   Webinars
-   Video Marketing
-   Surveys & Quizzes
-   SMS Marketing
-   Membership Portal Builder
-   Marketplace
-   List Management
-   Lead Funnels
-   Lead Capture Forms
-   Lead Campaigns
-   Helpdesk Portal
-   Email Marketing
-   Drag-and-Drop Page Builder
-   Dashboard
-   Checkout Forms
-   Calendars

Professional

$549.00

Flat Rate,Per Month

It includes:

-   Drag-and-Drop Page Builder
-   Dashboard
-   Checkout Forms
-   Affiliate Management
-   Calendars
-   Funnel Mapping
-   Advanced Automations
-   Custom Code Page
-   API Access
-   Agency Capacity
-   Helpdesk Live chat
-   Real-time Funnel Analytics
-   Webinar Presenters
-   Webinars
-   Video Marketing
-   Surveys & Quizzes
-   SMS Marketing
-   Membership Portal Builder
-   Marketplace
-   List Management
-   Lead Funnels
-   Lead Capture Forms
-   Lead Campaigns
-   Helpdesk Portal
-   Email Marketing

Value for money

4.3 (152)

4.3

Based on 152 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Kajabi](https://www.capterra.com/p/154682/Kajabi/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (143)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (143)

4.1

Based on 143 reviews

## User reviews

Overall rating

4.5

Based on 168 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(110)

4(41)

3(9)

2(4)

1(4)

Mentioned topic

Recent reviews first, then most helpful

Matthew M.

Holistic Nutritionist

Used the software for: Less than 1 year

### "Kartra Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 17, 2026

Overall, Kartra has been a good experience. It is a powerful all-in-one platform that can do a lot, and that is probably its biggest strength. At the same time, it takes a bit of time to learn, so it may not feel super easy in the beginning. Once you get used to it though, it can be a really solid system for running an online business.

Pros

Kartra lets you build pages and funnels, send emails, sell products, manage checkouts, create memberships, run automations. It is an all-in-one platform.

Cons

May be too much for beginners. If someone only needs basic email marketing or simple landing pages, Kartra can feel like a lot. It is also can be expensive for someone starting out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dana R.

Creative Director

Used the software for: Less than 1 year

### "So, So Good But Lacks In The User-Friendly Department"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 25, 2019

I no longer use Kartra but when I did, the best thing I found was the fact that it was all-in-one. I really liked being able to login to one platform and it was all there, even analytics and in-depth reports based on product, emails, link tracking, etc. It truly was full-service.

Pros

There are a lot of things to like about Kartra, specifically the absolute all-in-one platform they have. It goes far beyond just designing a website/landing page or sending an email. They cover all the bases - from websites, landing pages, email marketing/automation with sequences and tagging, funnels, simple e-commerce, digital downloads, membership sites, help desk, scheduling, forms, affiliates and now an agency solution. If you'd like to consolidate the many platforms you use, Kartra can handle 95% of everything you throw at it. Their support group on Facebook is second to none. They truly care about their people and it shows; it's like a family.

Cons

Learning the platform was a long, complicated process. They have people lined up that will help "onboard" you and while that's extremely helpful and effective, I think it's always beneficial to know your platform inside and out so you can make necessary changes as needed and not have to depend on the support team, or others. Because of the complexity, there's a time-consuming process you'll have to undertake before you can "go live". I mean, it makes sense due to the fullness and depth of their platform, just be sure to go into it knowing: (1), the trial is not nearly long enough to know if it's a right fit for your business, and (2), it'll take time to setup your workflows and make sense of how everything is integrated, and (3), host your videos elsewhere or you'll get eaten alive in bandwith overcharges. Kartra has what they call Kartraverse, which is like a step-by-step training course on how to use their platform. It's superb and very informative; however, it's still in its infancy and you have to wait until they create the next lesson before you can do in-depth with whatever topic they decide, and that was often frustrating. With that said, however, they also do a lot of webinars that are in-depth and full of insight, but sitting through a webinar to find one answer is a bit defeating when you're in a hurry or just not really sure what exactly you're even looking for. Their documentation leaves a little to be needed, however.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LG

Lisa G.

Coach and Consultant

Used the software for: 3-5 years

### "Great for medium to large businesses!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 2, 2025

Katra is a great alternative to Kajabi with all of the same bells and whistles but after gaining more email opt ins gets more expensive. At the time I was a customer, the payments for a small solo business like mine began to grow and I looked for a more stand alone platform that cost less. It's great if you want to have a business that produces at leas $500,000 or more but if you have a smaller company or one man show, find something else.

Pros

Out of all of my previous CRMs Kartra had an ease of workflow that made the most sense to me. It's drag and drop features and connections between sales landing pages, success pages and integration with emails was exactly what an online business needs.

Cons

The templates were all very masculine and geared toward computers and tech. As a female coach and consultant in the entertainment world, I would either have to pay for outside templates that fit my business or spend extensive time updating them to fit the brand of my company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tony M.

Owner Operator

Used the software for: 1-3 years

### "Expensive. Really bad support and buggy software."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 12, 2024

Expensive. Really bad support and buggy software.

Pros

If it worked as advertised, it would probably be ok.

Cons

If Kartra weren’t so buggy and their support weren’t so slow and unhelpful, it could potentially be a good product. However, their primary focus seems to be taking your money for a product that doesn’t work as advertised. (Avoid paying for an annual subscription!) I encountered issues with their order pages not processing correctly on a book funnel over a year ago. Despite my repeated requests, they couldn’t fix the problem and kept instructing me to clear my cache as a solution. After spending six months building the funnel and membership site, all my hard work was wasted, as I couldn’t run ads to start my business. Fast forward a year, and I tried to get the funnel working again. Unfortunately, I encountered the same issues when testing the pages. This time, Kartra admitted there was a technical fault and assured me they’d fix it—but nothing happened. In fact, the issue worsened, with the two-step order form no longer working on top of the original problem. Despite two weeks of back-and-forth, they offered no real assistance in troubleshooting the issue. When I expressed my frustration and asked for help, their response was to tell me, once again, to clear my cache, which did nothing. THEN, SHOCKINGLY, THEY DELETED ALL OF MY SUPPORT TICKETS IN THE SUPPORT PORTAL, ERASING ANY EVIDENCE OF MY COMPLAINTS AND THEIR RESPONSES. THIS IS HOW KARTRA “SUPPORTS” ITS USERS: THEY CHARGE A COSTLY ANNUAL SUBSCRIPTION FOR FAULTY SOFTWARE, FAIL TO RESOLVE TECHNICAL ISSUES, AND THEN ERASE EVIDENCE OF THEIR LACK OF SUPPORT. I would strongly recommend considering other software that works as advertised and has a support team that actually assists users. Otherwise, you’re risking your time, money, and business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Benedict L.

Chief Psychologist

Used the software for: 3-5 years

### "All-in-One Marketing Solution and more"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 23, 2023

Pros

As I am running boutique consultancy, we are a very lean team. Having Kartra allows us solve areas like Landing pages, Creating lead magnets and freebies to capture new leads, nurture our database regularly, filter according to engagement and interest in our leads, allowing us to run very targeted campaigns to drive conversions. We have also used Kartra to build a new product, through acychronous elearning via membership sites. We also built an employee wellness solution just using Kartra's existing features. We are very happy users of Kartra and advocates of it. The templates and constant improvement to the software inspires confidence that it is not a "dead" product. So well done to the team

Cons

The pricing is not the cheapest. When you want to move to Kartra, you will ideally want to eliminate existing subscriptions to solutions such as website builders, email automation, form capture, membership sites, etc etc. All works well, except Calendar feature. I am still subscribed to Calendly because it is stable and works very well for us. We wish the calendar feature in kartra can be reliable and stable, without missed appointments. Having said that, considering all the other software solutions that I can drop because of Kartra, I have gotten my value from it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patricia A.

Director

Used the software for: 1-3 years

### "All in one"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2022

I started without knowing anything and confused with so many offers on the market, because you can have an app to automate, another for crm, another to store your videos, another for web pages, here you have it all and without knowing anything, it is very intuitive and the tutorials get you out of problems or doubts. I liked it a lot especially not having to open several apps and do everything from here, and the price seems very fair. I started paying the basic membership and now I have a higher one because I have had results. Translated with www.DeepL.com/Translator (free version)

Pros

As the advertisement says, Kartra is a platform that has everything you need, landig page, sales letter templates, blog, webinar, etc. You can manage your leads, do email marketing, capture leads, automate and you only pay for one platform and everything is concentrated there.

Cons

The email marketing has areas of opportunity, it is efficient but the data import sometimes takes more time than you would like, the configuration screen is not so practical, although after a while you get used to it and it works very well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrés J G.

Director

Used the software for: 3-5 years

### "OK software, awful support and you're locked in for life!"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

August 23, 2021

I was an early user of Kartra and had great expectations. They have added some nice features through time, but they changed their support policies about 2 years ago, and now I'm stuck with them. They used to be quite friendly, now they response as a typical call center, they are never wrong, and they are never ever loose. Software is OK, but has several design flaws, most which have not been fixed. I love when companies where I am a client win and make profit, as this makes sure they will grow and become better. This is not the case for Kartra, and I'm so deep in now, that looking for another provider is almost impossible. I really miss the Kartra from their first year or so!

Pros

The idea behind Kartra is amazing: a one stop for all your marketing and lead generation needs. In this sense, it has many features, so you won't need to be paying many providers, just one, for most of your needs.

Cons

Support is just awful! As an early user, I used to love their support, as I'm a proactive user with a tech background, and they were quite open to new ideas and had a very "let's see what's the issue". However, about 2 years ago, this changed. Every time you contact them, it's the typical big tech call center answer "it's not on our end, it has to be an issue on your side". They never take responsibility, and they always win. for example, in the basic plan at $100, they offer 50 GB of "bandwidth" each month. However, every new cycle your bandwidth starts automatically starts at whatever hard drive space you're using. For example, if you have 30 GB of files, at the beginning of the month, the bandwidth meter doesn't reset to 0 GB, but to 30 GB. This makes no sense, and in fact, this is not "bandwidth". I decided to give up on trying to reach support, as they are perfect, they don't admit this issue, and they also tend to give condescending responses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Writer

Used the software for: 1-3 years

### "Automations, Great Templates and Features "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 2, 2019

Kartra is in the game for professionals. Is robust, with massive pro features and constant contact with users developimg new features as we need it and go forward.

Pros

Extremely easy to setup your entirely business and starting list and nurture your leads. Great graphics and video trainnings. Support always responsive. The email sequence builder is a plus

Cons

The integration in between Kartra and Webinarjam is a crap, this is the only bad point and strange as these two groups are brothers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

ceo

Used the software for: Less than 1 year

### "The perfect tool to launch an MVP in few hours"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 9, 2021

I use kartra to quickly launch an MVP for a business idea or a landing page to collect leads, the premade templates make the website creation super easy and fast without compromising the end result. I also use the kartra API to integrate the websites I have hosted on kartra with other services like google sheet and slack.

Pros

Kartra has a lot of great premade templates that can be edited by simply dragging and dropping elements to come up with the desired design that I have in mind, it can be used to create funnels also multi-page websites. Kartra integrates with a variety of payment gateways which is a must for eCommerce businesses like mine.

Cons

There’s a bit of a learning curve at the beginning but thankfully I was able to find a lot of video tutorials about it online and I quickly got used to it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Laura D.

Client Success Specialist

Used the software for: 3-5 years

### "Up Your Sales Funnel Game with Kartra"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 14, 2025

Overall, I think Kartra is a viable tool for sales funnels and for businesses and organizations who want to offer multiple products and services to potential customers on the spot.

Pros

Kartra is the perfect tool to set up multiple-step offers when people click on initial ads and offers. Users will navigate through each page with a new offer as a way to try and "upsell" them on additional products and services.

Cons

Kartra can be a bit intimidating for form set up and navigation features to try and find information needed for reporting and analytics, especially if you are initially unfamiliar with the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/184946/Kartra/reviews/)

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