--- title: "Direct OMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Direct OMS Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/184968/Direct-OMS/" page_type: "product" language: "en" --- # Direct OMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Direct OMS ## What is Direct OMS? Direct OMS (Order Management System) is designed to meet each clients specific needs. The OMS compiles orders from your sales channels and fulfillment locations into a single interface for effective order management. We offer integrations with popular eCommerce platforms to manage a range of inventory and order management services processes for your business. ## What is Direct OMS used for? [Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Direct OMS?[Manage this product listing](https://www.g2.com/products/direct-oms/claim_requests/new?auto=true) ## Direct OMS Overview Updated September 2026 AI summary Direct OMS is a cloud-based order management solution for small and midsize businesses, offering tools for inventory management, order fulfillment, shipping, and eCommerce operations. It supports order tracking, returns, and reporting, with options for backorder and recurring order management. Live training, webinars, and 24/7 support are available to help teams manage and oversee order processes efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Direct OMS 4.0 (2) VS. [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $1000 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.2 (1,127) Value For Money 4.0 (1) Value For Money 4.1 (888) Customer Service 4.0 (1) Customer Service 4.3 (1,056) ## Direct OMS alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Order.co](https://www.capterra.com/p/161813/Order-Software/) [4.5 (176)](https://www.capterra.com/p/161813/Order-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161813/Order-Software/) Highest Rated [PartsTech](https://www.capterra.com/p/231766/PartsTech/) [4.6 (121)](https://www.capterra.com/p/231766/PartsTech/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231766/PartsTech/) ## FAQs about Direct OMS Overview ### What company size and specific industries is Direct OMS built for? Direct OMS is designed for businesses with annual revenue from $1 million to $250 million, especially those in consumer goods, electronic devices, and eCommerce. It fits companies in these sectors that need order management support across small, mid-market, and larger growth-stage operations. Features and Usability ### What are the key features of Direct OMS? Direct OMS offers core order management features like order entry, order fulfillment, order tracking, and shipping management, plus inventory management, catalog management, and eCommerce management. It also includes backorder management, special order management, recurring orders, returns management, and reporting and analytics for order and inventory oversight. Getting Started and Support ### What training and onboarding options does Direct OMS offer? Direct OMS provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided training, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Direct OMS offer? Direct OMS provides 24/7 live rep support and chat. Support is available around the clock through those channels, giving users direct access when issues arise. ## Features AI summary Based on 3,064 Order Management reviews Capterra reviewers highlight these features as the top priorities when selecting Order Management software: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Direct OMS includes **Order Fulfillment** and **Inventory Management**, helping businesses process orders accurately and keep stock levels up to date. However, it does not include **Purchase Order Management**. Instead, it offers **Order Entry** (**50%**), which supports fast and organized order capture. Together, these features help teams manage daily order operations more efficiently, providing teams with better visibility into inventory and fulfillment work. Order Fulfillment 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Inventory Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Shipping Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Special Order Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage special order requested by a customer Direct OMS 13 features ### All Features - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Inventory Management: Track and manage inventory levels to maintain proper supply - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Shipping Management: Manage and track orders being shipped to customers - Special Order Management: Manage special order requested by a customer --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (1) Basic $1,000 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TB tonya B. housekeeping manager Hospital & Health Care ### "Orderly ordering" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 18, 2024 Pretty well. I haven't had too many issues with ot. Pros User friendly and easy to use. it allows for time saving Cons The catalog could be a bit larger, but it gets the job done Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Cristy L. Auditor Retail ### "OMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 21, 2019 Overall I am loving this new software and happy we made a switch into using this to provide an overall better customer experience. Pros What I like most about this product is being able to view all sales channels in one interface. In ecommerce, we receive a lot of returns and exchanges that I like the ability this software gives me to view all sales information in one platform. I can view payment history and credit card information without having to navigate to multiple platforms. Cons There isn't anything I dislike as this has helped our call center handling time in half by being able to view all details in one place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.