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piHappiness is a comprehensive real-time Customer Feedback Management and Survey Platform, measuring Customer Satisfaction. The software uses multiple metrics like emoticons, NPS scores, Feedback Categories, and Reasons, Single and Multiple Questionnaires, Open Text using Tablets, iPads, Online Surveys to capture Customer Satisfaction. With customized reports and dashboards, access real-time feedback, analyze and act swiftly to resolve issues instantly and efficiently.
Provider
ParamInfo
Located In
United States
Foundation
2018
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, In Person
Support
24/7 (Live rep), Chat
piHappiness captures Digital Customer Feedback offering actionable insights to resolve potential issues and is used for the service-based industry that relies on customer experience.
Content Source: piHAPPINESS
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