--- title: "WakiliCMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WakiliCMS Software - reviews, pricing plans, popular comparisons to other Law Practice Management products and more." source_url: "https://www.capterra.com/p/185061/WakiliCMS/" page_type: "product" language: "en" --- # WakiliCMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WakiliCMS ## What is WakiliCMS? WakiliCMS is an all-in-one software solution designed specifically for law firms. It's the perfect tool for keeping track of your client data, managing cases, and handling trust accounting and billing. It offers everything you need to keep your firm running efficiently and securely. You can even store documents and other files in one secure cloud-based location. So if you're looking for a reliable and comprehensive tool for running your law firm, WakiliCMS is the perfect choice. ## What is WakiliCMS used for? [Legal Billing](https://www.capterra.com/legal-billing-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WakiliCMS?[Manage this product listing](https://www.g2.com/products/wakilicms/claim_requests/new?auto=true) ## WakiliCMS Overview Updated August 2026 AI summary WakiliCMS offers small and midsize organizations cloud-based tools for legal billing, client and document management, time tracking, trust accounting, and workflow coordination. It supports task management, customizable reporting, and integrates with Dropbox and Microsoft SharePoint. With features such as access controls, conflict management, and deadline tracking, it helps manage administrative and financial processes efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WakiliCMS 4.7 (6) VS. [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $20 Per User, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.4 (7,763) Value For Money 4.5 (6) Value For Money 4.2 (6,671) Customer Service 4.5 (6) Customer Service 4.0 (6,376) ## WakiliCMS alternatives Highest Rated [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [8am MyCase](https://www.capterra.com/p/115613/MyCase/) [4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/115613/MyCase/) [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/) [4.7 (529)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/) ## FAQs about WakiliCMS Overview ### What company size and specific industries is WakiliCMS built for? WakiliCMS is designed for mid-sized to large law firms in Kenya and across Sub-Saharan Africa. It is built for legal organizations that need a case management system suited to the workflows and administrative needs of established practices serving clients in that region. Features and Usability ### What are the key features of WakiliCMS? WakiliCMS includes CRM and client management, case management with case notes and conflict management, and document tools such as document automation, document management, and document templates. It also offers time tracking, expense tracking, billing and invoicing, trust accounting, electronic signature, access controls/permissions, and customizable reports. Integrations ### Which third-party tools and platforms does WakiliCMS integrate with? WakiliCMS integrates with 2 third-party tools: Dropbox and Microsoft SharePoint for file storage and document management. These catalog integrations cover core content-sharing and collaboration needs, giving WakiliCMS connections to widely used cloud storage and enterprise document platforms. Getting Started and Support ### What training and onboarding options does WakiliCMS offer? WakiliCMS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for review. Getting Started and Support ### What customer support options does WakiliCMS offer? WakiliCMS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support experience is available, so response speed, helpfulness, and common frustrations cannot be described from user feedback. ## Features AI summary Based on 1,623 Law Practice Management reviews Capterra data shows that buyers of Law Practice Management software rank the following features as their top priorities: - **Legal Case Management** (**68%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**69%**) - **Document Management** (**50%**) WakiliCMS includes **Billing & Invoicing** and **Document Management**, giving law firms a way to handle client billing accurately and keep case files organized in one place. However, it does not include **Legal Case Management**. Instead, the product offers other features that reviewers also rate highly, including **Time Tracking** (**59%**), **Trust Accounting** (**60%**), and **Task Management** (**46%**). These capabilities help firms monitor billable hours, manage client funds properly, and keep daily work on schedule, helping businesses maintain financial control and improve team coordination. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases WakiliCMS 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Signature: Digitally sign online documents - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Trust Accounting: Manage bookkeeping for client trust accounts - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (6) 4.2 Based on 6 reviews ## Pricing Value for money 4.5 (6) Free Trial Basic $20.00 Per User,Per Month Value for money 4.5 (6) 4.5 Based on 6 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (6) 4.5 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PK Peter K. ACCOUNTANT Legal Services ### "Perfomance review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 30, 2023 excellent Pros It's easy to use and share documents in the iffice Cons Would like to have more storage capacity for scanned office documents for sharing Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Legal Secretary Legal Services ### "WakiliCMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 It has been a great experience as all the physical files have a virtual counterpart on the platform that are safely kept. Pros I like the fact that I can easily access the platform wherever I may be, especially now that most are working from home. Cons The inability to have my desired font and color is a drawback and it would be great to enable the consumer change this at will. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL SYPHROSE LYDIA W. FINANCE MANAGER Legal Services ### "WakiliCMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2019 CLIENT AND FILE MANAGEMENT IS NOW EASY. PAYROLL MANAGEMENT AND EMPLOYEE MANAGEMENT IS NOW EASY. Pros CLIENT MANAGEMENT AND THE ENTIRE ACCOUNTING TASKS Cons THE SYSTEM ALLOWING DUPLICATION OF CLIENTS AND FILES Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) THE SOFTWARE WAS NOT ACCOMMODATING ALL THE OPERATIONS OF A LAW FIRM. Reasons for choosing WakiliCMS WE THOUGHT IT WOULD SERVE US BETTER BECAUSE OF ITS FEATURES. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sisule M. Managing Partner Legal Services ### "WakiliCMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2019 Excellent Pros Easy of use, functionality and adaptability. Cons The monthly reports have at times been delayed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Eunice W. Accountant Legal Services ### "WAKILI CMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 22, 2019 Pros 1\. User friendly. It is not a complicated software. Cons 1.Tedious. It requires a lot of data entry Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC LOISE C. FINANCE MANAGER Law Practice ### "OPINION" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 22, 2019 It makes most of my work easy to execute. Pros What I like most about the software it is easy to use. The team is hands on to solve most of the upcoming issues. Cons One time when we had a technical hitch and it was had to access most of the work Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.